Best Cars

Excellent Offer, smooth paperwork. I will be happy to recommend to my friends and family. Show details

Build quality is absolute shit. Doors and decklid feel like they are going to break by touching them. driver side headlight has black spots in it,… Read more

speedometer is 2 mph slow I'm guessing this is so I can be lied to about actual fuel economy, driver side rear door window trim isn't seated properly into channel and has wind noise, and the off button on the HVAC sticks down. I can't wait to see what I find in the future. 224 miles at time of posting. I regret the purchase 3 days after signing.

Excellent build quality and firm ride, impressive off road capability and handling. I have purchased Pajero in 2015 brand new, used it for few years and overall it proved to be a good choice. Engine pickup was slow however, but I enjoyed every ride.

2017 model Honda civic had done 140,000kms and transmission basically imploded, I wouldn’t go anywhere near Honda, absolutely rubbish quality of car… Read more

and customer service to match. Have reported this to Honda and was told I should have towed my car to a Honda dealer a week after this happened so they could have a look, as if I can be without my car whilst they investigate to likely tell me it’s out of warranty. My recommendation is don’t buy one

Love this! This is my 3rd Suzuki Swift, this one being the sport! Such a great car! Show details

This car is basic transport and it certainly isn't a powerful car, especially on hills without a "run up". However, its great on a budget, simple, and good on fuel. Show details

Love the car. Bougjt it 2023 brand new. Hybrid. Very economical. Very small amount of petrol consumption. All features are great. Very large boot and comfortable to travel on long distances.

Toyota markets the LandCruiser 300 Series as the most reliable vehicle money can buy. My experience says otherwise. I bought a brand-new LC300 from… Read more

Toyota Sci-fleet. Within the first 12 months it has been back in their workshop four times for the same problem: an air conditioning system that doesn't work. Four visits. Four rounds of handing over a near-$100k vehicle. Four times being sent away with a car that still isn't fit for purpose.

This is Queensland. Working air conditioning isn't a luxury feature, it's a basic expectation of any new car, let alone Toyota's flagship.

What's been more disappointing than the fault itself is the response. Instead of standing behind their product, I've had to engage lawyers to enforce rights that the Australian Consumer Law gives every buyer when a vehicle has a major failure.

Toyota built its reputation on reliability and doing the right thing by customers. Right now I'm not seeing either.

#Toyota #LandCruiser #LC300 #ConsumerRights #AustralianConsumerLaw

Ordered via broker in late 2024. Took 3 months for delivery. Vehicle is coming up to 2 years old with no mechanical or cosmetic issues. Only traveled… Read more

12k so far. The positives are that it looks amazing both inside and out, with quality of cars costing twice as much. I love the colour scheme inside tan nappa leather with artisan red exterior. It is much quieter than I expected and is always a special treat to drive, as I keep it as my second car for special use only. It is fast but not a sports car. It reminds me of the luxury versions of V8 Australian cars from the past, in both luxury and performance feel. The safety reminders can be turned off permanently, but Istop must be turned off each time I start up. I don't like it. The one I keep on is the emergency braking just in case. A couple of times it activated a warning on the dash and head up display as I was getting close to another car, but did not engage the brakes. The active cruise control is excellent as are the headlights. I average 7.7 around the suburbs with less on a trip. Got it down to 6.9 on one trip. Goes up to 8.0 in constant traffic. The fuel I use is mostly 98 to get the extra power that it offers, but even on the cheaper fuel of e10, it still feels much the same. I particularly like the infotainment and rotary controls. The screen is enough without being too large and distracting as the trend is going these days. The dash is traditional style and quality looking. The real wood grain and velour trim enhances the quality. One the negative side, it is not that roomy inside, It's ok but compared to my other car, a Mitsubishi ASX, it feels cramped when changing over. I accept this compromise and knew this when I ordered it. It is similar in size inside to a Lexus ES, which was my second choice because that car was 30k dearer with similar specifications. It feels a big heavy car that despite its dynamic prowess, does not encourage spirited cornering. It prefers to pile on the speed on the straights. If we did not have restrictions it would be an excellent high speed cruiser maybe on the German autobahns. Service wise it seems ok for home maintenance, but dealer servicing is expensive and poor at Mazda. Initial pickup had the dealer leaving the radiator overflow bottle cap off, lucky I noticed when I got home. The first service was expensive for a check and oil change, and the oil was made overfull by a long margin on the dipstick, and it was not clean immediately after service change. I suspect they didn't drain it properly, or just topped it up. $400 for that. Will not go back to dealer service. I don't like the fact that it has only direct injection, and will require periodic chemical cleaning to slow valve carbon buildup, but I accept that design flaw. I try to avoid any short trips. The other negative and surprising fact is that neither the selling dealer nor Mazda company have ever contacted me to ask what I think of the vehicle. That gives the impression they don't care. Overall, I do love this amazing car and expect it will last a long time with proper maintenance and usage.

If you are thinking of buying a RAV4 PHEV GR Sport, please read this first. I'd like to share our experience so far owning this latest version of… Read more

this popular SUV, the Toyota RAV4. We have been in the market for a PHEV for quite some time now. We needed a wagon or SUV for versatility and to take our two Labradors places with us. We have driven and looked at many, many PHEV's. I dismissed all the Chinese cars even despite their fantastic prices set well below their Japanese and European rivals. This is because I don't trust any of their cars for quality, durability, reliability and most importantly, cyber security (see ABC 4Corners programme "Asleep at the wheel"). We first looked at a Skoda Superb Wagon but the salesman said that we wouldn't be happy with it and encouraged us to try an up-spec Skoda Kodiak PHEV. It's basically a VW Tiguan PHEV wearing a different frock. Built in the Czech republic it is a nice car with many nifty features, but the things I didn't like was the switchgear (indicator is the left column stalk and gear selector the right stalk..!), the VW DSG transmission and the puny 1.5L turbo'd motor that has to push around a hefty 2T of car and battery. The Mitsubishi Outlander was a very strong contender except that it has a CVT (Constantly Variable Transmission) which I loathe. But it does have the capability of connecting with the house and being another battery for the house. Clever thing that! We chose the Toyota RAV4 from Llewellyn Toyota Ipswich QLD for the fact that it has an e-CVT and a spare wheel while no other PHEV on the market has one. We also opted for the top spec GR Sport (GR = Gazoo Racing) because, quite frankly, the lower SXE models look ugly..! It has a face only a mother could love and all SXE models have a black roof for some reason. The GR Sport is wearing a bit of eye shadow a fancy frock and lippy to make it more attractive than it's ugly sister. I mentioned that I don't like CVT's yet we bought an e,CVT (Elecrtonic CVT). That's because they two types are chalk and cheese. A CVT has a torque converter, gears, metal cones and a steel belt running on the cones to provide the speed ratios. Lots of moving parts, lots of servicing and lots of bits to wear out and lots to go wrong. By contrast, an e-CVT has a planetary gear set with 2 motor/generators and the petrol engine all permanently connected together. Only Toyota and Honda use this system. There is no clutch, no torque converter, no extra gears. There's very very few moving parts and very little that can go wrong with this unit. In fact, Toyota don't call it a gearbox or even a transmission, they call it a power split device.

Anyway, back to the car itself. As my wife and I are getting on in years, we tend to make little noises and squeaks as we get into and out of our old car; That's us making the noise, not the old car...! With the RAV4, we don't make a sound because it's "so easy to get in and out of, you know" [Top Gear reference]. The door sill and seat hight are just right for stepping into and out of the car. We initially chose a Frosted White one but on reflection went with Feverish Red instead. Most of the cars we have had have been white, so we decided that it was time for a change and we are glad we did. It looks great...! The red with the black accents set the styling off nicely.

But, it's not all sunshine and roses when it comes to the 2026 RAV4 PHEV. So buckle up and hang on. This where the road gets bumpy..!

This is the stuff we wish we could change or should be better: Toyota claim an EV range of 144km and 0.7L/100km in hybrid mode. I call [Content Removed] on their "lab test" results. In the real world where we all actually live, the EV range is closer to 115km and 3-4L/100km in hybrid mode. If you want a better EV range, buy the SXE 2WD; Which indecently should be called a RAV2. [RAV4 = Recreational Action Vehicle 4 wheel drive]. The 2WD model gets better EV range because it does not have the extra electric motor at the back. The RAV4 only takes 95/98RON fuel. It won't take 91RON and E10, so you take a hip pocket hit at the bowser every time you reach for the nozzle. This is possibly to conform with strict overseas emission laws, but if it COULD run on 91 or E10, then why not do it. Maybe it's because it needs the slight extra kick from 95 to boost the Atkinson cycle of the engine? The GR Sport also has F1 style flappy paddle shift levers behind the steering wheel. Why? What was wrong with the "B" setting on the gear shifter that the SXE gets?? Or the one pedal drive that other manufacturers use? I've used the "-" paddle to apply re-gen braking, but never the "+" paddle. And besides, it doesn't have any gears to shift...! Is it intended for the spirited driving enthusiast amongst us to pretend to be Michael Schumacher..? Here's the biggest niggle; The thing that grinds my gears; The thing we absolutely hate; The thing that nearly had us walk out of the dealership without a car. It is the annoying, useless, frustrating, loud, ridiculous, horrible beeping that the tailgate makes when it opens and closes. What is it for; Blind drivers?? Waking the neighbours at 1am to let them know that you are finally home?? There is a function in the system to turn the power tailgate beeping down, but not to turn off. C'mon Toyota. Please fix this before I rip it's electronic voice box out if I can find where you've hidden it..! We recently found a setting where you can turn the power tailgate completely off, but it means that you have to manually open and close the tailgate, pulling and lifting against the power strut resistance. At least the beeping has stopped and now we get an upper body workout... When the drive mode switches from EV to HV (hybrid) mode, the engine comes on but the instrument cluster does not indicate engine RPM to let you know that the engine is alive. Would it be so difficult to have the gauges change automatically when this happens? The car comes with a 10A charging cable and another cable for use at a public charging station. They are presented in their own well made, Toyota monogrammed semi hard cases which is nice. However, there is nowhere in the car to store them. There is a small recess in the right side rear over the 12V battery, but it's far too small for either cable even when you take them out of their cases. The boot space is adequate, but if you leave both of these cases in the back, you loose a considerable amount of cargo space. It's the same with the privacy screen, there's no where to store it. If you are not using them, you need to remove them and store it at home. It's a first world problem I know, but one I think Toyota should address. Also, how come the lower spec SXE models get driver seat memory function, but the top spec GR Sport does not? The GR Sport model has a Heads Up Display. It shows all sorts of useful data about the traffic, your speed, the distance to the car in front etc. However, if you wear sunglasses, it can be difficult to see it even with the HUD brightness turned right up. Also, there is no discrete control for the HUD. You have to dive into the settings to find the HUD controls. Our 11 year old Holden has a dedicated switch and rotary knob for the HUD and it's much easier to operate, and crystal clear when wearing sunnies. Hey Toyota, are you listening! Make the HUD polarised glasses proof...! There is a bulge on top of the steering column. This thing sits there constantly judging you and interrupts every so often to tell you to keep your eyes on the road. This electronic nanny is too sensitive. If you glance at a sign or turn to look at something through a side window, it chimes in and admonishes you. Just like being back in school. "Face forward and pay ATTENTION (insert name)"...

If you've read this far, relax. Because here comes the bit you've been waiting for.

And now the good stuff: The 2026 RAV4 GR Sport PHEV develops 227Kw (308HP) making it the most powerful PHEV SUV's on the market. It has a 2.5L petrol engine with 2 motor/generators at the front and another electric motor at the rear for a bit of extra shove when you flex the right slipper. It'll get to 100 in a little over 5 seconds. It's also a good tow car due to it's 1588kg towing capacity. Not bad for a medium hybrid weighing 1950kg. If you want to tow more and still want a PHEV, get the industrial strength Ford Ranger with 3500kg tow capacity. The seats are extremely comfortable and the ride is pretty good too considering the GR Sport rides on 20" rims, low profile tyres (235/50R20), stiffer suspension, wider track and sportier damper settings than the lower spec version SXE. The 2.5L petrol engine is the same one Toyota use on many of their other products. It's a time tested and proven unit that ticks the reliability box. It's the de-tuned (Atkinson cycle) so longevity is assured. Under the bonnet, there is no power steering pump, no starter motor and no alternator so there is no serpentine drive belt to be replaced. The water pump and power steering are electric which is less load on the petrol engine. The interior and exterior fit and finish is superb too and fit-for-purpose. Except for the faux spoiler on the back which seems superfluous but is added for sporty style. Even though this car is a Hybrid, the Toyota engineers have managed to Tetris the 22.7KWh battery in under the floor and an electric motor under the rear but also managed to leave enough room for a space saver spare wheel in the boot. That's a much better option than all the others who just offer a can of 'instant tyre' spray muck that not only stuffs up the tyre but also damages the rim...! If something goes wrong? No problem. It's a Toyota. So servicing and parts are everywhere. The infotainment system and dials are fairly easy to work out (sometimes). When we got stuck on a setting, YouTube was our friend if we couldn't be bothered trolling through the owners manual bed-time read. We have set the car to charge only when our household solar system is receiving "free" electricity during the day. Then our house batteries can get on with the job of powering our house at night without having to cope with filling the car battery with electrons too. Ah, the joys of being retired..! "There's an app for that". We have full connectivity to the car via the "My Toyota" app on our phones. It spies on the car and keeps us updated on its condition and even it's whereabouts. We can even control the cars systems when we are not actually in it...!

Conclusion: We are glad we paid the Toyota premium and bought a quality product. It's nice to drive, quiet and well put together. The hybrid range is quite good and we wanted a PHEV to go with our 'hybrid' house. It fits our purpose and we'll be using it as our daily driver now that fuel has become so expensive that you need a second mortgage just to sniff petrol these days.

Have we made a smart purchase? For the premium price we paid to buy a Toyota PHEV, we could have bought a heck of a lot of fuel for our other cars. But, it eases our mind to think that we can now go for months without giving the oil companies their extortion money and paying the government anything from our pension to pay the fuel excise. Only time will tell if we've been smart. Look out for future reports.

The ASX is our "family car". It's a solid build which continues to serve us well after several years. We did have an issue with the touch screen being unresponsive but this was repaired at no cost by Mitsubishi (apparently a known problem). Show details

In 2024 i went to look at the new prado, and I was honestly disappointed, I said to the car dealer I should have bought the 150 Series again. He said… Read more

he had one left. So I bought the 150 GXL 2023. It has long range tanks (150lt) the same engine as the new one, without a battery, dual diff locks, comfortable interior, actually more leg room second row. It's a proven design. i've since added an arm bull bar, snorkel, under body protection, driving lights, tow bar and Mickey thompson off road tyres. I do a lot of driving on muddy tracks, over paddocks and through creek crossings. I also do long trips. it's now at 75,000km and hasn't had any issues at all. I would still buy a 150 over the 250, they are just a better car, and better value.

After recently spending over $42K to purchase a Kia Sportage I was very bitterly disappointed to discover that a hardcopy version of the owners… Read more

manual was not supplied! How ridiculous to expect customers to use their electronic devices to access important information needed when familiarising yourself with a new car! For instance waiting at traffic lights and a warning light illuminates on the dash. You can't pick up your phone to determine what it means can you? I have incurred extra expense in having a hardcopy printed and bound for my own reference and had I known this fact prior to deciding between 2 differing cars I would have chosen the other vehicle and will probably not consider Kia for my next new car purchase.

Avoid. Mazda financial issues have led to cost cutting in the suspension area. Their idea of sporty ia simply stiff springs but it is rough/coarse over the smallest bump. Check ACCC ruling on Mazda customer deceit 2 years ago Show details

Exceptional: fuel economy, luxury interior and comfort, luxury exterior, highly effective accident sensors, and an Australia Owned vehicle that was… Read more

built in Japan with quality components unlike Chinese vehicle with inferior components. Bose surround sound system. Under the bonnet, the combustion engine is 3.5 L that has a supercharged turbo, that predominately provides high voltage power to the generator. This generator then provides 400V electric power direct to each of the four-wheel drive, therefore no transmission or differential hence a lightweight vehicle that in turn provides more power (silent power) an Exceptional Vehicle

Bought my 4th Forester in 2026. Went for the Touring this time as it will be the last car I own as I'm nearly 80 and this one has lumbar support with… Read more

all the bells and whistles. Had it 8 months now and done 10,000 km both town and highway. Fantastic car returning 7.5 l/100 on average and 6.7 highway. Kept the others for 2 years each and never any issues. Gravel or bitumen, wet or dry, the car just does everything effortlessly. Happy owner here.

I am extremely disappointed with both Mazda Australia and Mazda Melville Service. After several months of follow-ups, stress, delays, and absolutely… Read more

no accountability, the only thing I received was a repair invoice for over AUD $26,000 — for a car that is worth around AUD $20,000.

This is beyond unreasonable.

Mazda Melville Service keeps saying they are “just a franchise business” and take no real responsibility. Mazda Australia also refuses to help and simply says it is not their problem. The customer is left completely abandoned between the dealer and the manufacturer.

The most frustrating part is the complete lack of after-sales support. Once they sell the car, it feels like nobody cares anymore. No ownership, no proper customer care, and no willingness to resolve serious issues fairly.

I strongly encourage anyone considering buying a Mazda in Australia to first read the large number of customer complaints and consumer reviews online before making a decision.

My experience with Mazda has been one of the worst customer service experiences I have ever had in Australia.

Bought it new in Jan 2012 and still running 197k on the odo un 2026. Do my own servicing since 2018. Original rear shocks were gone at 25k replaced… Read more

with Bilstein B8's, still fine and the only suspension work so far. Handles very well. Roomy inside drop rear seats and you can get a lot of gear in. Fully loaded with gear get over 900km on a tank of E10. When I can afford it I'll put some 98 fuel in, but it doesn't make a difference. Ill blend 98 if price is right. Transmission, do change Powershift oil every 60k and filter. To drive the engine has some turbo lag on pull away and can light up left front tyre if steering isnt straight on poor grip surface. Engine has a chain so no timing belt worries. So far only had to replace coolant twice and engine oil and filter once a year 5W-40 full synthetic, more recently replaced the thermostat, water pump(seal was leaking) and the engine to rad hose. Started with radiator fan coming on every time I stopped. Also, coolant being lost and it was water pump seal, not dreaded ecoboost coolant leak. Put a colder thermostat in and that was a PITA job. Alternator clutch pulley, which FORD don't sell or the Alternator. $40 on AliExpress for pulley and less for the belt. Don't labour engine under 2k rpm in manual or you will get low speed pre ignition. Goes like stink with a tune if you willing to run 98 so I taken tune off long ago. Average fuel consumption 9.0 l/100km combined. Interior has held up well, no dash cracks and I park outside everyday since new. Pity the Ford dropped the Powershift DCT (6DCT450 Getrag box) transmission on the MD Mondeo I would have upgraded.

D 7:56 AM (0 minutes ago) to me I’m absolutely loving my SsangYong Musso XLV 2024 — such an underrated vehicle in today’s market. Love that KGM has… Read more

a longstanding heritage with Mercedes-Benz which makes the brand a better choice of vehicle shaping their build quality, durability and engineering standards. It's a win, win for me so thanks for that!!

It drives beautifully, feels solid on the road, and has been completely reliable with regular servicing. For the price point, it genuinely competes with the bigger names and holds its own — definitely a dark horse in the marketplace!!!

The interior surprised me too — the Apple CarPlay and screen clarity are excellent, giving it a really modern, premium feel.

If you’re considering a dual cab, I’d highly recommend giving the Musso a look. It offers great value, comfort, and drivability without the hefty price tag.

Very disappointing experience with Mitsubishi Motors Australia regarding warranty support for my 2022 Mitsubishi Outlander. The gear selector trim… Read more

began peeling within approximately 2–3 years under normal use. The issue was raised early through the authorised dealer network and dealership documentation referenced deterioration/failure of the adhesive and material fatigue. An adjacent trim component was accepted and repaired under warranty, however Mitsubishi declined the gear selector claim as “external influence.”

Despite repeated follow-up, months of delays, an incorrect repair appointment, and escalation through the Office of Fair Trading, Mitsubishi maintained their position without identifying any actual misuse or specific external cause.

The most disappointing aspect has been the customer service and lack of accountability throughout the process. I purchased a new vehicle and maintained servicing through the authorised Mitsubishi network specifically for peace of mind regarding warranty support and customer care.

Unfortunately, this experience has significantly reduced my confidence in both the Mitsubishi brand and their warranty process.

Would not consider purchasing any vehicle under Mitsubishi for their false "warranty" - as in practicality they are not honouring this warranty.

Bought a new Honda HRV in late 2016. In 2021 during 50k service a transmission oil leak was confirmed by Honda dealer. Vehicle still in warranty at… Read more

this time.Action was to monitor. At next service the leak was again confirmed and leak was supposedly remedied by replacing transmission housing seal (2023) at a cost to me of $960 as the vehicle was now out of warranty. 16 months later (2025) there is still an oil leak this time the Honda dealer says that the leak is due to porosity of the transmission housing casting. From a literature search, it appears that the cracking evident in the photos is due to a defective casting process, a phenomenum know as "rats tails", this is not something which develops in time, it is a manufacturing defect caused by incorrect temperature control during the casting process. QAQC processes should prevent defective components like this one being used. Honda Australia have been contacted about supplying a replacement transmission and they have refused. A case has now been raised with consumer protection so we shall see how this progresses. Update - After Honda Australia was contacted by Consumer Protection they agreed that the fault was not due to wear and tear and agreed to pay for the repairs. I should not have needed to refer this case to Consumer Protection as logic and common sense should have prevailed!!

It's the last of its kind, and if you care about your fuel bill, that's a good thing. The Patrol Warrior is a great out-of-the-box experience for… Read more

those looking for a fully built and engineered 4WD built to factory standards. With help from Premcar, these Nissan Patrols look, drive and sound better than the standard Patrol.

If you're lucky enough to have not bought one early, Nissan have even updated the interior to finally move the Patrol's insides out from the late 2010's. The new screen and instrument cluster make a world of a difference in day-to-day liveability.

It's a car for those who know they need the space, the capacity and the power. It's an awesome option if you plan to spend a lot of time away from the road and big cities. It also doubles as a far more affordable V8 powered alternatives to a Defender V8 or G63 AMG.

The trade-off is the fuel bill. It's massive. You're required to fill with premium to extract all the performance you pay for from the naturally aspirated 5.6L petrol V8 too. The rolling resistance from the all-terrain tyres and ancient auto gearbox increases your fuel consumption compared to some more modern rivals. And it doesn't help that this car is functionally a brick in the world of aerodynamics.

It's a reliable and easy to live with 4x4 for those who can afford to park and fuel. If you're short on European 4x4 SUV money, it's a logical choice if you're chasing V8 power and sounds. Otherwise, it's really a statement piece for those who don't use the Patrol to its full off-road potential.

Reliable mid size SUV, have bought it second hand and sold after 150K KM, didn't face any major issues, despite I missed few services, there was oil seepage but not sure if it was common issue with others, overall its a safer SUV to ride with family Show details

Excellent engine, best cvt of the lot, comfortable for long journeys. Excellent value. Show details

Roller Cover CSE: Toyota knew about the fault and still charged me to fix it Bought a 2023 HiLux Rogue for commercial use. The electric Roller Cover… Read more

started malfunctioning — exactly the fault described in Toyota Australia's own Customer Service Exercise (CSE) issued in July 2024, affecting 14,032 HiLux Rogues produced between May 2020 and November 2023. Here's what makes this worse: Toyota never contacted me about the CSE. Not by SMS, email, or mail — nothing. So when the cover failed, I had no idea it was a known manufacturer defect. I took it to Nunawading Toyota, paid $99, and they handed the car back in worse condition than it arrived — completely inoperable. I filmed it failing the moment I stepped outside the service centre. When I contacted Toyota's Customer Assistance Centre, they told me in writing there was "no outstanding recall" on my vehicle. That directly contradicts their own press release. The Roller Cover motor can overheat and continue running, draining your battery and potentially leaving you stranded. Toyota calls this "may cause overheating." I call it a safety issue they buried in corporate language. Vehicle unusable for over a month. Real commercial losses. Now at VCAT (Case C2236/2026). If you own a HiLux Rogue, check your VIN against the CSE range: https://pressroom.toyota.com.au/PressRelease?pr-code=4d013a7a-50d5-408e-80ad-ebb0efe01155 Don't wait for Toyota to contact you. They won't.

Is there less than 1 star? I had a BMW 316i 2015 start falling apart as soon as its hit 75000kms. Everything went wrong from coolant, leaking oil and… Read more

now drivetrain. BMW refused to help although the car has been serviced by them until now. My friend had a Deawoo which is a better car than this BMW. Please avoid buying this so call luxury prestige car waste of money. No service and no quality. I refused to buy another BMW even if they sell it to me for $10000. Lots of stresses the day I got this lemon BMW. Less stress dont own a BMW

For the money, it's a great car – I bought a demo model in 2018. 5 years later with 50,000 km on the odo, I haven't had any issues at all. For the price, the features it has, and its… Read more

reliability, you really can't go past it. A couple of things to note: - have the tyre pressure up to 38 instead of the recommended 36 - it helped the drive quite a bit (a tyre place put me onto this). - use the B (brake) on the CVT auto to help slow down the car so you don't chew through the front brake pads (a tip from a dealer).

Extremely disappointing experience – nearly three weeks without our family car, answers or support. Our 2020 Kia Sorento was subject to a recall in… Read more

2022 to replace defective fuel-line clamps. That recall work was carried out by Kia Castle Hill, an authorised Kia dealership.

Four years later, the fuel-line clamps in the same area reportedly failed, allowing diesel to leak onto the alternator and causing the vehicle to break down.

On 1 October 2026, we had our Sorento towed to Brian Hilton Kia. Our vehicle still has approximately one year of manufacturer’s warranty remaining.

The following Monday, I received a call from Tom at Brian Hilton Kia, informing me that our warranty was apparently void because someone had installed generic, non-original fuel-line clamps.

This came as quite a shock, considering the fuel-line recall repairs were previously carried out by another authorised Kia dealership. To our knowledge, no one outside Kia has modified or replaced these fuel-line components.

I would have expected Kia to investigate how supposedly non-original clamps came to be fitted to a vehicle that had undergone an official Kia recall, rather than immediately telling us our warranty was void.

We are now approaching three weeks without our family vehicle, and we still have no definitive answer regarding responsibility for the failure or when our car will be repaired.

What has made this experience particularly disappointing is the lack of communication and customer support.

I have made repeated attempts to contact Tom, including leaving messages and sending text messages, without receiving a response. I tried calling again today, 19 October, and once again received no return call.

We are a family with a three-month-old baby, and this is our family vehicle. Despite Brian Hilton Kia being fully aware that we have been left without transport, there has been no offer of a loan vehicle, no alternative transport assistance and seemingly very little consideration for the disruption this has caused our family.

I understand that mechanical failures and warranty investigations can sometimes be complicated. However, I don’t believe it is unreasonable to expect regular communication, transparency and some practical assistance while a family waits for answers.

We purchased a Kia with the expectation that an authorised dealership would stand behind its products, its recall work and its customers.

At this stage, our experience has been extremely disappointing.

I would welcome a response from Brian Hilton Kia management explaining what has been established during the investigation, why warranty coverage was initially rejected, and what the dealership intends to do to help resolve this situation.

Nearly three weeks without answers, communication or transport assistance is simply not an acceptable level of customer service.

Lexus IS350 F-Sport 2021 We’ve had this baby for a little while now. This replaced our 14 year old Mazda 6 Lux hatch, which we replaced out of… Read more

boredom. We were waiting for it to die, but it refused (probably coz we maintained it well), but we’ve passed it on to a family member who still uses it

The 2021 Lexus IS. What an absolute beauty! We love this thing. It’s probably got the most reliable engine of all time, the 3.5l naturally aspirated V6 from Toyota (the same V6 that goes in to a Lotus Exige/Emira with a Supercharger attached to it), a bullet proof 8 speed gearbox and the looks that equals or surpasses any Euro equivalent.

Pros - Did I mention how good this thing looks?? - 3.5 V6, very grunty low end torque and not bad fuel economy for its displacement.

This is our daily driver and mostly used for the school run during peak traffic. We get between 10-11 liters usage per 100Kms. For longer trips, efficiency increases to a mind blowing 6 litres per 100Km, which surpasses the car this replaced, which has a 2.5 liter 4 cylinder engine.

- Mark Levinson sound system is amazing + Carplay/AndroidAuto! - Comfortable and quiet interior, far more refined than the Mazda it replaced. - V6 induction noise on hard pulls (no fake piped in noise via speakers) and very sporty drive - Fair servicing, insurance and running costs - It’s a small car. Very easy to park and get out of the car without having to do acrobatics - Still has a spare wheel! - Will fit child/toddler seats if required

Cons - Small car. Not the best back seat experience for taller individuals (6 foot and over). - Small car. Boot space is about 4/5ths the size of our old Mazda 6, but not terrible. - Rare. If something goes wrong, I imagine parts would not be cheap or easy to find.

Whole heartedly recommend buying a well maintained used model, like we did :)

I purchased a 2023 Nissan Qashqai Ti, and unfortunately my experience has been extremely disappointing. Since buying the vehicle, it has been… Read more

affected by multiple recalls and several manufacturer-related defects. While I understand that recalls can happen, what has made this experience truly frustrating is Nissan Australia's customer service.

On multiple occasions, Nissan was unable to supply the required replacement parts in a reasonable time. Even worse, they sometimes sent the wrong parts, causing further delays and inconvenience. This happened to me more than once, leaving my vehicle unresolved for extended periods.

Owning a new car should provide peace of mind, not constant stress and repeated trips to the dealership. The lack of communication, poor parts management, and ongoing delays have made this a very disappointing ownership experience.

No customer should have to go through such a frustrating and time-consuming process. I expected much better from Nissan Australia.