Best Ariston Clothes Dryers

Purchased around 2 years ago from Domayne. As others have mentioned, clothes are never fully dry. The top lint filter is OK, but the one on the… Read more

bottom is a nightmare. It lets lint through to the condenser fins? which are near impossible to clean. It also gets condensation in there and can leak a small amount of water on to the floor. It is prone to mould from being damp. I have had to soak the filter in bleach a few times to kill off some mould spores. I contacted their customer support and was told to follow the instructions, where i then pointed out to them that their video instruction (see screenshot) indicates that there is an additional foam filter to protect the condenser, which I never received. Ariston replied back with a parts catalogue, and no surprises that the filter doesn't exist in the catalogue. I replied and they never answered back.