Best Bosch Home Appliances Clothes Dryers

We really love our new kitchen and Laundry! Jeremiah and Stuart did an amazing Job, they always checking us if theres any other issues and solve it straight away. We would highly recommend them. Show details

Purchased a Bosch Series 8 heat pump tumble dryer, after doing a lot of research. One of the main reasons we picked this brand and model was due to… Read more

it's reverse cycle ability during drying bed sheets etc, which means it is supposed tumble for a while in one direction, then reverse and tumble in the opposite direction. This stops the sheets etc from ending up in a small ball if continuous in one direction only. Well... what a stupid waste of computer programming. On that cycle, it rotates about 20 times in one direction, then about half a drum turn in the opposite direction only. This means every time we try to dry bed sheets, they ALWAYS end up in a ball, not dried. Contacted Bosch (within the first few weeks of buying the machine). They didn't know what we were talking about. They said they would get someone from Bosch to ring. That was more than a month ago. Have given up trying to get a response or service call. Don't waste your time and money on this machine. After sales service is crap

An appalling product for the money – This is a truely disappointing product for the money. As many others have said Tangles sheets in a way that seems almost impossible. If on a rare… Read more

occasion they don’t tangle they end up in a complete ball inside the fitted sheets completely wet and the dryer has finished.

Dries clothes somewhat well but takes 3.5 hours to do so

It can dry towels!

I got rid of an old but working Simpson drier and I regret the decision every time I use it. It was noisy and used a lot of power but it got the job done fast and well. Even now a replacement is only $375 not $1200 and I’m seriously thinking of changing it over.

Shame on you Bosch, your customer service when I called to complain was also rubbish. “Just fold the sheets 3 times before you put them in then they won’t tangle”. Didn’t work and there is. O resolution no matter how many times I called

We bought this dryer because Bosch generally has a good reputation. However, the dryer doesn't dry anything, or if it does it takes more than half a… Read more

day on average. Everything has a damp-fabric odour as a result. We're only drying basic household stuff - clothes, bedding, towels, etc. generally dried with like items. I've gone through all the troubleshooting and instructions in the manual, making sure the filters are always clean and water tray is empty, etc. Nothing seems to work. Very disappointing considering the cost of the product.

We purchased a Bosch Serie|6 9kg Heat Pump dryer (Model WQG24200AU) from Harvey Norman in Wairau Park, Auckland in mid-2023. We weren’t happy with… Read more

the dryer from the beginning. It took a very long time to dry any kind of load and trying to get sheets dry was a real mission. The sheets would roll up into a tight roll like a rolled up sleeping bag and be still damp in the middle of the roll when the cycle ended. To get them dry it was necessary to unroll them once or twice during the cycle. We discovered that this occurred because the dryer didn’t have a “drum reverse” and the drum always rotated in the same direction.

We contacted Bosch about the problems and they suggested several things to try. We tried them all with no success.

We complained to Bosch and they referred us to Harvey Norman, the retailer where we had purchased the dryer. Harvey Norman refused to do anything about it.

Then we saw the dryer mentioned in the Consumer NZ “Yeah Nah Awards”, the “Avoid At All Costs Award” and the “8 of the worst products on our website”. We checked online and found many reviews of that model of Bosch dryer complaining about the problem of trying to get sheets dry.

We approached Harvey Norman again with no success. So we filed a claim with the Disputes Tribunal (referencing the Consumer NZ articles).

With the Consumer NZ articles as evidence, the Disputes Tribunal found that the dryer “is not of acceptable quality” (as required by the Consumer Guarantees Act) and awarded us a full refund of the cost of the dryer, the delivery charge, the stacking kit and the installation charge and ordered Harvey Norman to uplift the dryer at no cost to us.

Thanks to Consumer NZ for doing the testing and providing us with enough ammunition to get our money back.