Best DeLonghi Coffee Machines

Timeline & Issues: Initial Purchase: After upgrading from previous smaller Nespresso models, the machine immediately produced watery coffee. Felt… Read more

quality of machines had declined. 6 Months: The machine stopped functioning entirely and was sent in for warranty repair. Post-First Repair: After being returned, the coffee flow remained inconsistent compared to earlier models and standard workplace machines. 10 Months: Coffee quality declined severely, and the machine was returned for a second warranty repair. Service Center Response: The service centre informed me the 2nd time round that the machine had to be disposed of due to a cockroach infestation, stating it was not covered under warranty.

Observations & Customer Support Experience: Usage & Maintenance: The machine was only used on weekends, and official descaling kits were used when performance issues first appeared. The home undergoes annual pest control fumigation. De'Longhi Response: Advised directing all inquiries directly to Nespresso. Nespresso Response: Did not respond to follow-up emails regarding potential seal defects or internal moisture retention issues that could contribute to pest entry. Summary: Due to initial flow issues, repeated repairs, and the potential design risk regarding internal moisture attracting pests, buyers should inspect their machines if they notice a sudden change in coffee flow or quality. Given the lack of resolution from customer support, I cannot recommend this model.

This is a good coffee machine in many ways, but it appears to have one significant flaw. We previously owned the same model, which developed an… Read more

issue where the descale light kept flashing, even after we descaled the machine multiple times. We contacted DeLonghi for advice and tried their suggested fix, but it didn’t resolve the problem.

Because the machine was out of warranty and the repair cost would have been higher than replacing it, we decided to buy a new one — the same model, as it was on special. Unfortunately, the same issue occurred the first time the new machine needed descaling.

This time, it was still under warranty, so we took it in for repair. The technician told us this is not an uncommon fault and that the fix may involve replacing a specific circuit inside the machine.

Overall, while this coffee machine makes great coffee and works well in general, potential buyers should be aware of this recurring descaling light problem.

What can I say? These machines are garbage. I have had 3 in 4 years, and all squirt water when lifting the lever to release the capsule. My latest… Read more

one has only lasted 4 months. I only purchased it because it was cheaper ($115) than the others. I can see why. Never buy De'Longhi again. Now trying to go down the warranty line, which I'm betting will be full of hassles.

Only worked well for a few weeks. Then started leaking through the milk frother, pump low pressure so no crema on coffee and no froth in milk. Have… Read more

contacted Delonghi who gave details of what to do for the wrong machine. Then requested another photo of model number etc after supplied this then asked for a video. So much for customer support. Will not buy this brand again

Previously was very happy with our machine, which was used several times a day. It had a few negatives, such as needing to be descaled every 3… Read more

weeks, useless app (why is it even there), we also found the water tank too small, and it would ask to be filled even though it still had a decent amount of water in it.

It made pretty great coffee though so we could overlook most of those things, and would have happily bought another delonghi after a decent life span.

But, be aware, this machine will quite literally not allow you to make more than 2000 cups of coffee! A software error will display, and now you’ve got a $2k giant paperweight. This is a known issue. Our machine was only 7 weeks out of its 2 year warranty. The “generous” fix is for us to send the machine in to a service centre, but will have to pay for packaging etc, for an unknown amount of time. Reading other reviews, it is likely to be 30+ days, not including postage time. By this time, we would have spent the money for a new machine on takeaway coffees! This is not acceptable for a machine that cost so much. Delonghi deliberately built in obsolescence and have made the “repair” so difficult and cumbersome that it discourages you to take it up. It is cheaper and easier to just go and buy a whole new machine! Ours certainly will not be another delonghi.

I purchased this about a month ago to replace a pod machine for the 3 coffee lovers at our house. I was looking for something a lot less wasteful,… Read more

and less expensive that could still deliver good coffee. This hits the mark perfectly. I make a litre of coffee using the pour over feature every morning, and everyone helps themselves whenever they're ready - the coffee stays hot for 40 minutes - plenty of time to come backfor seconds. Anything left gets saved in the fridge for the cold coffee aficionado to sip after work. I buy beans in 1kg bags from the supermarket and grind just enough for a pot each morning. Everyone is happy with the taste - preferred to the espresso pods we were using. Easy to clean and maintain, filter paper and grounds go to green waste rather than adding to landfill, and I'm spending less than a quarter of what I did with pods.

Machine milk jug is loose have to put pressure on it, push in whilst it pumps milk or it wont pump. Milk jug is way too small, have to keep refilling… Read more

for 2 coffees. Lid keeps falling off. The machine is 2 months old and has stopped working. I will never buy another Nepresso Delongi machine.

Very disappointing experience with my DeLonghi EC9665.BM La Specialista Maestro, and Delonghi's customer service. I purchased this as a premium… Read more

espresso machine, expecting strong reliability and support. Unfortunately, the machine has had repeated issues since purchase.

It previously had to be sent to a DeLonghi recommended service centre, where it was held for close to four weeks. It later developed further faults and was sent to another DeLonghi recommended service centre on 28 April.

Multiple parts have since been replaced, including the safety valve, solenoid valve and expansion chamber, but the general alarm fault still could not be resolved. DeLonghi’s own technical team was also involved, but the issue remained unresolved. It's now close to the end of June.

DeLonghi offered 40% off another machine. I did not consider this fair, as it still required me to pay most of the cost of replacing a premium machine that has had repeated faults and could not be repaired through their recommended service network.

After I pushed back, DeLonghi declined to provide a replacement, refurbished replacement, or meaningful refund/credit. They instead offered to cover the service cost and order yet another part to attempt another repair.

After being without the machine since 28 April, and after several parts have already been replaced without fixing the issue, I found this response very poor.

Based on my experience, I would recommend avoiding DeLonghi coffee machines, especially if after-sales support and fair customer service are important to you.

Dont buy, Extremely disappointing experience with De’Longhi warranty service. I paid £2,300 for Maestosa coffee machine, in August 2025, expecting… Read more

premium quality and support. While still under warranty, the touchscreen stopped working, so I sent it in for repair. After being without a coffee machine for two weeks, I received it back with the exact same issue unresolved, plus new scratches on the machine and the original box returned ripped apart. To make matters worse, I’m now being asked to send the machine in again, meaning even more time without a product I paid a premium price for. At this price point, this level of service is unacceptable. Poor repair quality, careless handling, and no consideration for the customer experience. I expected far better from a brand like De’Longhi

Pro: consistent coffee and nice taste. Cons: Brew unit gets jammed easily. The grinder / funnel not getting coffee beans through after 3 months. A lot of hassle for a machine that is relatively expensive. Show details

I make 1 coffee each morning, for about 3 months. Went on holidays for 6 weeks, used it about 4 times on return. Went to turn on this morning and it… Read more

does not work. Less than 4 months old and does not work. Bought it from Costco, what do i do now, this was my retirement gift so I didn't have to buy out. Now no coffee and no money to repurchase

I'm impressed with this machine. The coffee is excellent. $200 less than a Breville. I also love the retro colour, green. Been using it a month so far. I previously had a Breville that lasted 5 years.

One of the most infuriating coffee makers ever owned constantly gets stuck in descaling mode or rinsing mode can't buy pods from supermarkets only… Read more

nespresso stores or online and if you need to do software update you have to wait days for it to complete definitely not worth your time or money only good thing about it makes a decent tasting coffee once in a blue moon when it actually works bought a Nescafe dolce gusto almost twenty years ago still going strong only little leakage problem

Worked well for 4 months, then stopped working. So I give it 2 stars because 500$ for making coffee for 4 months is a bit expensive. Show details

This is the best - we've had it around a year and it just goes and goes. Easy to clean, easy to use, I can't fault it. Great morning cappuccinos, time after time. Froths really well. Show details

This is perfecto – Bought this machine about a year ago, completey happy with it, it gives me every morning coffee I with all nice flavours of Nespresso. Show details

i love this little machine. For me, it makes amazing coffee. I always choose organic pregound, and it comes out perfect every time. The milk frother… Read more

makes a great light froth, and I find I only have to de scale about every 5-6 months, making min 1 coffee per day. I am fussy , to only use filtered water, as directed Its a little involved as a process, but i assume all machines are primarily the same. For $220, It has paid for itself easily over the last 3 years., as I dont buy half the coffees i use to. I de scale with vinegar, and that works fine, and the machine is running like I just got it

GREAT MACHINE BUT LUKEWARM BREW. If I could add another 1/2 star I would as this is a very easy machine to use and has great onscreen directions.… Read more

Overall I am happy with this coffee machine but it does have one serious shortcoming and that is....the coffee is simply not hot enough! Even when the temperature setting is turned to maximum and the coffee cup is preheated the resulting coffee is barely hot and becomes luke warm even before you get to the bottom of the cup. I have 2 friends with the same machine and they complain of the same problem, the coffee simply isn't hot enough. To be honest I have a cheap DeLonghi capsule machine which makes better and hotter coffee than this very expensive model. However, with the amount of coffee we drink the cost of capsules becomes prohibitive and this machine grinds its own beans, which is far more economical. Hopefully future versions of this machine will rectify this shortcoming. I'd recommend looking at other machines if a good hot coffee is what you are looking for. Mark

I waited a while before posting this, as coffee machines can break pretty easily. Mine has done excellent for several years now. You need about 15… Read more

Bar pump to get the right pressure, this one has it, for around $600 you get cafe grade coffee, auto grinding and auto making at the push of a button. Cannot go wrong, you do need to descale and clean it, but they all do. I love mine.

Great manual coffee machine – Positives: Makes great coffee; Robust; Manual machine so you can adjust settings as desired for different beans/ flavours. Inbuilt grinder and… Read more

tamper. Great educational videos available online. Cheaper than a double boiler so good for home use. Makes my morning coffee before work quickly and easily. We dont buy take out coffee now. Bought 2022, no issues. Warnings: Takes a while to learn how to use it, this is not an automatic machine. Grind needs adjustments with new types of beans. A lot of periodic cleaning requirements with detailed instructions to follow - lights go on to tell you when to do it. Ongoing need to purchase descaler solution and cleaning tablets.

Great coffee machine. Makes great coffees, textures the milk perfectly. I'll remove one star because they need to tune the bin and water sensors in… Read more

the machine. They do not check if there is enough water before making you a coffee, quite often the machine will stop while making a coffee because it has run out of water or the bin is full. You either fill it up with water or empty the bin but they have not allowed the machine to continue on with making the coffee. So you end up with a half made coffee and you need to figure out how to finish it (which isn't easy when the machine is supposed to be fully automatic).

5 stars if they introduced the ability for the machine to continue your coffee even if it runs out of water or the bin is full.

I've seen other reviews say that it does not make coffee hot enough, I don't have this issue. Just a thought, maybe your mugs are too cold? I'm in Australia so it doesn't get very cold here.

The quality of the coffee that is made by this machine when it works properly is easily a 5/5.

Happy at last – I've been really happy with our Delongi since purchasing about 12-18 months ago. Having been through a couple of Breville machines that didn't last… Read more

and kept clogging, plus a couple of Sunbeam prior, it's a great relief. For similar cost this machine is more robust and the single wall basket has never clogged. Nice compact design for our small kitchen and well priced. It took a bit of time to work out how to use, but once we did and set up to suit us, we didn't look back. It does 'ask' to be descaled often and the Delongi brand Ecocalk is expensive, but we haven't risked using a different type. Overall very happy.

This machine is less than a year old. Started making this noise and stopped frothing the milk. The solution to the noise, the first time (after… Read more

waiting for parts for 3-4 weeks) didn't work. Took it in again, second time around it was a bubble under the air filter. Solution to this? Either don't use a filter or buy more products from De'Longhi as an alternative to the filter. Then there's the milk issue. I was told to use the wash cycle on the milk carafe at least 3 times before every coffee I make, or don't leave the carafe in the fridge, only fill it for each cup. This is far from the nice, quick and easy one touch to make a coffee! Annoyingly, I've now been reading quite a number of reviews with similar problems. Have requested a refund or upgrade, but was offered coffee beans and cups for a machine that doesn't work properly. Agree with others regarding the temperature of the overall coffee - just can't get it hot enough. This was my first big purchase like this and it's very disappointing.

My Revelia screen broke after 9 months which you wouldn't expect from whats sold as a premium product. The warranty process with Deloghni was/is… Read more

horrendous. 3 months after taking it in for a fix I still don't have my Rivelia back and no one from delonghi seems to know how to resolve. No refund, no new unit, just mine sitting in some repair shop with no resolution. Id never recommend this unit or Deloghni to anyone

We bought this to replace our DeLonghi La Specialista. After an hour pouring over reviews and AI comparisons decided to go with the same coffee… Read more

machine we had but the basic Arte was out of stock, the only difference being this does a cold brew. Compared with the previous model - extra steps in the process. Where the old model had a built in tamper and the group handle went straight under the grinder, now you attach a guide, get the coffee, remove, place it on a rubber mat/stand, then use a separate tamper to tamp the coffee. Overall an extra 4 or 5 steps just to get the coffee dose and to tamp - the cold brew is a great feature if you’re patient. It takes a long time and my husband (who makes an iced coffee most days) said after the first go he won’t be using that feature but will instead stick to the old process - ice and milk in a cup, add the hot coffee shot. So still a good machine but if you had the old version with built in tamper then the extra steps are a bit of a process and results in a lot more coffee grinds spillage and mess. We had to have 3 repairs on the old one (only one was within warranty) and it lasted 5 years and 5 months before the pressure died so we’ll see if this one lasts longer.

DeLonghi's delivers! – 5 long blacks and a couple espressos every day. Very happy with this machine

I've owned this machine for a couple of months now. And I hate it, hate it with a passion. It's loud, noisy, spends all of it's time wanting to be… Read more

filled with water, which it then uses every time it needs to do anything to clean itself. Then you just fill it up again. The sensor for the grounds hopper is in the wrong space, so you make 3 coffees and it moans the hopper is full. It's not, they just made a poorly designed hopper and put the sensor in the wrong place. It doesn't really make anything useful other than an espresso shot. It was cheap, it shows every trait of being cheap. I would quite happily go back to my Nespresso machine.

This is the most dreadful machine and somehow it manages to make truly vile coffee out of high quality single origin espresso beans. I bought this to… Read more

replace my old Magnifica (can't remember the model number) that made truly amazing coffees for a decade. This is apparently the new version of that but after six months it is nearly dead. I tried to get beyond the fact that it looked worse - plastic instead of metal, generally less robust looking - but the weak coffee despite every possible adjustment - descaling, adjusting the grind, cleaning every possibly accessible part etc - is just a vibe kill. The battery blew on my old one and I really wish I'd persevered with it as now I think it was one of the last good Delonghi appliances. I assume they sold the business or are trying to juice up the profits with cheap, components and less stringent quality checks so they can sell it it off to private equity. I am only giving it two stars because it did work really well for about seven weeks. But seriously, DeLonghi is not the brand that it used to be and I'm about to recycle this at the dump because I would not wish such terrible espresso on anyone.