Best Lavazza Coffee Machines

Worst decision I made buying this coffee machine. While the machine itself is good, it is noisy and takes a while for the coffee to brew. What is… Read more

extremely inconvenient & annoying is you can only buy their coffee pods. Also the milk frother isn’t as good as my old one even though it looks better. My other coffee machine was compatible with many coffee pod brands. I’m seriously considering getting rid of it because it’s also more expensive when I was wanting to cut down costs.

Machine was used daily. Do NOT buy Lavazza A Modo Mio Desea and other Lavazza products. My Desea has from day one had many issues: - waste bin… Read more

full though it is empty, - descaling says it needs to be done but was only done that morning when directed (you can't use the machine until the descaling is done, something even the Lavazza support person didn't know... really.. - there are the very sharp edges and corners on the waste bin, - impossible to clean the waste bin without lots of manual cleaning with cloth and tool/spoon to get into the corners, due to the sharp corners when they should be rounded like food items should be for hygiene and cleanliness, - NOT HOT ENOUGH,

The coffee is quite nice.

The biggest and most dangerous issue with the Lavazza Desea is the leaking of water under the base of the machine.

Do NOT leave this machine plugged into the wall socket or let ANY other person use the machine in case of fire, electrocution and shock. Alone with this leaking water there is also now a strong plastic odour that can be tasted in the coffee and the smell in the air, surely this can't be healthy neither.

Contacted Lavazza, they did a wasteful video call to see the issue that they didn't give a toss about, they haven't even asked for the machine to be returned for investigation

Lavazza offered a measly 10% discount of a replacement, that is already $104 dearer than Bunnings so the 10% discount is useless... NO CUSTOMER RELATIONS OR CARE OR SERVICE

Reported this to Fair Trading and Consumer Affairs.