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Lounge Lovers 🏆 2026
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Prompt fast delivery, engaging delivery drivers willing to take package upstairs, fantastic and comfy couch
Koala Living 🏆 2026

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⭐⭐⭐⭐⭐ Exceptional Service from Zara! I recently visited the Koala furniture store in Marsden Park and had an absolutely wonderful experience, all… Read more
thanks to Zara.
She was incredibly professional and possessed an excellent knowledge of everything in the store. She answered all of my questions with ease and gave me great confidence in my purchase. On top of her expertise, Zara made the entire buying process flawless and remarkably fast.
It was a very positive experience from start to finish. If you are heading to the Marsden Park location, I highly recommend asking for Zara. Thank you for the outstanding service!
Nick Scali Furniture 🏆 2026
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I love my Nick Scali couch. It is definitely the most comfortable couch I have ever sat in. From the saleman we bought the couch off in the showroom… Read more
being knowledgeable and helpful and making the experience seamless, the message system to keep you up to date with where the couch is at, to the guys that delivered it to my door and assembled it. The whole process was very professional in all aspects.
Plush Furniture
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Had great service and customer service experience with Raj at the Preston store. He was very knowledgeable, and really understood our requirements, and limitations. We were really happy with our in-store experience
Tuiss Blinds Online 🏆 2026
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I am very happy with my beautiful new blinds. The quality is excellent. Customer service is great. The fabric is gorgeous. Very easy to install. Thank you
Freedom 🏆 2026
The service from Amanda at Frankston Home Centre Store was Amazing. The rest of the staff were also very polite & helpful. We are now looking forward to next Saturday when our mattress is going to be delivered. Thank You Amanda & Freedom
Arise Solar 🏆 2026
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Both installers were courteous and professional and completed the job to our satisfaction . Would highly recommend Arise Solar and their installers.
Best Pool Supplies 🏆 2026

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My Zodiac MX8 pool cleaner stopped working properly and was goingh around in circles. I had previously purchased a tune up kit from Craig at Best… Read more
Pool Supplies. So I rang him to see if I could purchase the left side directional control seprately. Craig informed me they were available for about $69 but then checked my file and saw that I had purchased the tune up kit within the last 12 months so informed me it was still under warranty and informed me that he would contact Zodiac and arrange for a new controller to be sent to me ASAP. He could have easily sold me a new unit but he went the extra mile which I reckon is absolutely fantastic. Too be honest I think Craigs smart because I wouldnt buy my pool equipment anywhere else !!!!!!
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Staff very helpful indeed, I made an order over the phone. Payment link via text. Happy helpful staff.
Fantastic Furniture
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circumstances and a slightley late delivery led me to request a refund. Fantastic furniture , turned out to be just that . Thankyou , will be shopping instore soon.
Resinc Solar & Batteries 🏆 2026
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Dealing with Resinc has been easy and straightforward. The team have been great, they have even continued to follow up with us over a year and a half later
Clean & Clear Water 🏆 2026
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very good and efficient. Clean and very good value for money.
Easyshed 🏆 2026
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Really happy with the fast and easy delivery from Marino and Avtar.
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Excellent service. Tina was very helpful and knowledgeable about her stock. High level of customer service
Skipper 🏆 2026
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I purchased the starter pack and received the laundry sheets as a gift. The hand wash feels lovely on your hands and smells lovely. The blue toilet… Read more
blocks makes your toilet look clean and fresh with each flush. The laundry sheets cleaned my clothes without out the mess that powder or liquid detergent makes. Highly recommend and will purchase again.
Megasealed Bathrooms & Balconies 🏆 2026
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I am soo happy!!!! Jay did an amazing job regrouting our bathroom. It looks brand new! Both Kylie and Jay were professional, efficient and friendly.… Read more
I would highly recommend this company. The whole process was hassle free and the results incredible. Thank you!!
Dynamic Home Enhancements
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Happy with the job waited patiently & finally got it done
Snooze
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Thank you to Tracy and the team at Snooze Slacks Creek for the great support and advice. Tracy gave us options and information and then let us… Read more
ponder and talk... we came and went multiple times in the afternoon, and when Tracy was with another client, the rest of the team were friendly and helpful. Ultimately, got a great deal on a superb Australian made mattress with a good warranty as we wanted. Had a great first night's sleep on the SleepTailor® Platinum Mattress - Queen / Medium / Plush. Delivery team were also friendly, well presented and helpful.
Total Tools
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They are bunch of con artists. I am never too early to make the judgement but these guys are pretty bad at handling the issues with faulty products… Read more
and very quick to blame the customer for not using the tools properly. I purchased a Husqvarna Chainsaw that I used only once for 10 mins to test it and it seemed to have worked all right and at the time of purchase it was topped with fuel & bar & chain oil by the store I bought it from. Next time when I used it, a month later, it still had fuel and lubricating oil in it but I topped up and made sure it was all filled in to the max limit. When I tried to start the chainsaw, after multiple times of pulling up the chord, it failed to start. I thought it's better to return it as it's still under warranty. The chainsaw got taken to the total tools store in Coopers plains and one of the concerned person at the store informed my friend who was returning it on my behalf that, no 2T oil has been mixed into the fuel and that's the reason why it's not working but it needs to be sent to their repairers for further assessment. Product was bought just couple of days over 1 month at the time of return. Got the call within 2 weeks from the store mentioning that the chainsaw has been assessed and the repairers believe that there was no petrol in it when someone tried to use it but problem has been rectified by the repairers and as a result of that I have to pay $140 as the repair charge. Now, first of all I've been using the power tools for last 15 years, so I do know the basics about them. Secondly, the company has just got a bad attitude of not willing to listen and straightaway put the blame on me for not using it properly, which wasn't the case. It's just $140 which I would've been happy to pay if I was at fault but it's matter of principle now and I've refused to pay them the money and told them they can keep the faulty chainsaw which is still under warranty. I'll raise the issue further and don't mind loosing what I've paid for buying the chainsaw but never again will I buy anything from Total tools with the sort of poor experience I've had with the mob so far. I've mentioned them to send me the details and pictures taken by the assessor and repairers that I'm still waiting for to take the matter further. Shall get the updates posted. I've dealt with a lot of different stores over the years, never had issues with anyone of them so far but Total tools ( Coopers Plains).....big no no.
Westral
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Phong was very polite and did a great job installing our blinds and gave us some advise and lengthened the cord that was a little short so my wife could reach as the blinds were above our kitchen benchtops geat job Phong
Solar Secure
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This is an evil company. They promise you but fails to commit. Would you entrust the safety of your home energy storage system to a company like this for the next decade?
Dear Evgency N, Thank you for getting back to us… Read more
King Living
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I bought my Zaza sofa and armchair from the Newcastle store, and Sarah and Joanna were fantastic while helping me choose the design and fabric - so… Read more
helpful, professional and patient! Both items were delivered right on schedule, with Lovely's help for the logistics, and are fantastic quality, very comfortable, and exactly what I was hoping for. I'm delighted with them - they really make my space special, and I'd highly recommend King for quality, service and professionalism....
OzShut 🏆 2026
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Very prompt service, from quote, through to installation and after sales service, friendly staff and great product.
iTechworld 🏆 2026
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I was intending to use a product outside its normal operating intent and the sales rep tried hard to understand my concept then suggested I buy it… Read more
and if it doesn’t suit bring it back for a refund (30 day). It was all good in the end as it worked just fine. DCDC10 charger
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Sales staff at Ballina were amazing with thorough product knowledge and out of the box suggestions. I am thrilled with my purchase of new Seville… Read more
Modular Sofa and ottoman, and look forward to delivery. Nothing was too much trouble and the ability to bring fabric swatch home for matching was a game changer. The effort Di put into my visits to ensure all was perfect was much appreciated. Here’s to comfort and a beautiful new lounge look. Jen
Temple & Webster 🏆 2026
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Worst possible service. Contradictory advice received about collection and delivery of goods. Freight company says they don’t have the goods…yet TW… Read more
app says it’s picked up and on the way. The SAGE AI bot is useless. The response from TW support says it is still in pick up stage whatever that nonsense means. It doesn’t take over a week to have something sent from one side of Melbourne to the other. It is less than 30km. They promise the world to suck you in to buy their stuff and then have all the obfuscating excuses when you start agitating for answers. Probably just a drop shipping service and they don’t have the stock I paid them for. I have now asked for a full refund, so it’s now a waiting game.
Pool and Spa Warehouse 🏆 2026
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My first time to use an online shop to buy pool related supplies but this shop gave me confidence for their competitive pricing and service that… Read more
beats any physical stores. I am very happy with their phone advice and speedy delivery. Will definitely recommend to my friends and family
Doors Plus 🏆 2026
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Eddy did a great job of installing my new laundry door and fly door
Luxo Living 🏆 2026

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Unfortunately we bought a 4 person sauna had it installed and the first oven was faulty it took us 6 months to resolve they replaced it with another… Read more
oven that too was faulty Everytime I had to get out an electrician at my cost the sauna became a very expensive addition. The second oven didnt work either many many emails later we demanded a refund equavalent to buying a new sauna oven which we purchased from a reputable sauna oven supplier. It works… but the saga didnt stop there one night a month ago my husband was in sauna snd the light in the sauna the Luxo living sauna literally exploded cm’s from his head and burnt the back of the sauna. We immediately reached out to LL and again got an electrian in to assess the product is inferior and unsafe. Our whole house could have gone up in flames especially as the sauna is wood. It took LL 3 weeks to respond despite our multiple emails tried calling no answer. Finally last week we got a return email offering to replace the light….. seriously we dont want a replacement light it burnt out flames came from the light our sauna is damaged my husband had a near miss. Dont they realise how serious this is. No we dont want a replacement light LL take this matter seriously your product is unsafe
The Lighting Outlet 🏆 2026
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Fantastic service. Great product. Light arrived fast. Will buy again. Thankyou
Hi Roy, thank you for taking the time to share your… Read more