Best Waters Co Water Filters

Worked well until it didn't. The ceramic filter of Bio 500 grew algae in spite of religious cleaning. Customer service refuses to replace and denied… Read more

the lifetime warranty by giving the reason that this isn't covered. Very disappointed after paying through the nose for what could've been a great product.

Very nasty company Waters co, people run away as fast as you can – People please be worn about this company. Waters co, once they have your money they will not provide any customer service. It is by far the worst… Read more

company in Australia I have ever come across. I am just about to put a complaint through consumers affairs. Run as fast as you can and do not buy anything from this company. I ordered replacement filters pack plus new tap and diskette. One of the filters came damaged and 1 of the filters was not sent. I contacted them on 30 of december to rectify this and follow it up 4 times. Sent all the pictures of the damaged item. I got reply last week saying i need to provide picture of the broken item which i did at the first place 6 weeks ago and sent it again. They saying they did not receive it. No mentioning about item which was never sent. Since today I cannot get them to rectify the issue. Please do not buy, they customer service is absolutely horrendous and you cannot get them to resolve the issue. This is not the first time I had issue with them. Previously I needed some technical issue advice and after months of completely ignoring my questions I gave up. I will be demanding full refund of my order which was over $ 700.