Allianz

I had a very heartbreaking experience after a tenant left my house like a crime scene. The punch hole in the bathroom door was consistent with the… Read more

entire house which was a wreck. The floor boards pulled up and replaced with cheap broken board with holes throughout in the front bedroom, and other parts of the house, is another obvious example of the malicious damage caused. Yet Allianz treated me coldly despite the video walk through and close up photos- all time stamped. The front door lock broken and whole house left open for days after the tenant left, not even secured by the agent who hid the damage for she knew it would reflect on her. Allianz refused this obviously strong claim. Pure evil!! I’m a nervous wreck- especially due to the drawn out painful process that i went through trying to make a claim and being treated so badly by Allianz

They wrongly accepted liability without even consulting me when a bus hit me. Without even consulting me. They DO NOT look out for your interests. I… Read more

had to pay $600 excess for repairs from an accident that was not my fault. I was moving states so no time to fight it. Otherwise would have. Absolutely appalling - not looking out for their insured at all.

Reimbursements for my treatment and medication were being paid, then suddenly stopped — with no clear or updated explanation. At the same time, they… Read more

hadn’t properly engaged my treating doctors, consent issues were left unresolved, and my escalation requests went unanswered. So decisions that directly impacted my treatment and finances were made before the process was properly completed or explained. Left me chasing answers while dealing with the injury. Claim Made: Yes Claim Resolution Time: 3+ months Claim Date: June 2022 Claim Approved: No

Do not waste your money purchasing a home insurance policy with Allianz. Worst insurance company ever. I had a storm claim. The storm caused the… Read more

patio roof to be blown away. Allianz came and inspected. They originally accepted my claim and approved the cash settlement. Only one day later, they rejected my claim based on wear and tear. What a joke! They tried to find all excuses to reject your claim; the policy you purchased is not worth a cent. Claim assessors need to meet KPI to reject as many claims as possible. I paid my insurance for 10 years. Only made one claim due to storm and rejected. I cancelled all my policies with Allianz after that, not worth spending your money on

Allianz are the biggest bunch of scum bags around. Years of paying $100s of thousands of dollars in premiums and when they are required, they squirm out of liability on a technicality. Lying pieces of garbage. Do not support this disgusting company.

Rethinking all my policies after being discriminated against! – I have an extensive history with mental health (anxiety, PTSD, OCD and panic disorder) which I am not afraid to talk about at all! I currently have… Read more

multiple policies with Allianz and am seriously reconsidering. After commencing work full time and look after my families financial future, I proceeded to amend my life insurance to include permanently unable to work.

I spent well over an hour on the phone awnsering all the questions and was denied based on my mental health history. I have been on medication to manage this for decades, see a psychologist regularly so I would consider myself relatively low risk as it is well managed.

I did some reading after this and Beyond Blue's Mental Health and Life Insurance Fact Sheet states "it is also unlawful under the Disability Discrimination Act for insurers to deny applications for insurance without having reasonable and relevant information and data to support their decision. Today, insurers have access to extensive medical information and very few applicants are turned down. product, its benefits and any limitations."

The decision that was made was based on vague questions that did not at all accurately represent my current mental health situation. I am deeply disappointed that a company we have been with for years has discriminated against me for my mental health.

I lost big bucks on tickets! – Do not buy event insurance from Allianz.it is a total rip-off and you have to be almist dead for them to pay on a claim!!! They are in cahoots with… Read more

ticket-services and Ticketmaster to not pay!!! Even though this is the insurance that is offered at the time of ticket purchases!!! Do not buy event tickets from ticket-services either!!!! Another scam!!!

Allianz you need to speak to ANZ bank re underwriting their premium card insurance policy – Allianz, you need to speak to the ANZ as they promote premium cards insurance with you as the underwriter. Anyone who has a premium level credit card… Read more

through ANZ is entitled automatically to a range of insurance if the card is used to make the purchase. We are trying to make a claim for extended warranty on a product - as stated in the information brochure (pds) supplied by ANZ. After 45 mins on the phone and 3 disconnections with Allianz we were told "I've worked here 18 years and I've never heard of that insurance"! Well speak to ANZ - they confirmed over the phone it was available and they'd never heard of a knockback on a claim. They even gave the link to the claim form to us. Either your long term staff are of properly trained or you are being taken for a ride by ANZ claiming you underwrite this service. Either way it is causing us stress and we will not be likely to ever voluntarily use Allianz in the future. Please communicate with the ANZ immediately to sort this out. I have the brochure in front of me that clearly says The Insurer is: Allianz Australia Insurance Limited ABN 15 000 122 850, AFSL 234708 of 2 Market Street, Sydney NSW 2000. The Group Policy is issued and managed by: AWP Australia Pty Ltd ABN 52 097 227 177, AFSL 245631 trading as Allianz Global Assistance of Level 16, 310 Ann Street, Brisbane, QLD 4000.