Apple

Completely useless product. It stops working after only a few days of use. It constantly drops off the Find My network, and the only temporary fix is… Read more

to remove the battery and reinsert it just to get my iPhone to detect it again. Absolute rubbish. I can't believe Apple keeps selling such a poorly made product!

Assisted quickly in fixing broken iphone with very poor battery and charging.

The sound is good. So good you forget you are wearing them and thats a problem. Because they gradually slip out of your ear. It doesn't matter how… Read more

you put them in, they will fall out. So bad idea to take them outside. These are for the inside of your house where you can find them again. Also it uses Bluetooth, a technology which is not reliable.

Good sound (not great) — when it works. For me, that’s about 40% of the time. It blares on at any time (2 or 4am usually), and it takes about a… Read more

minute to pair with my iPads or iPhone. When it does work, the frequent stopping makes a pleasant listen impossible. It’s like the old days of buffering all over again! Ewww no no no!! Below is where this product belongs. The bin, or better yet…..THE TOILET.

Apple Pay dosent work, one of the worst customer support team to reach out to

NOT SUITABLE FOR REGULAR SWIMMING. The seals degrade over time and water gets into it! Why do they advertise it for swimming? I swim 2kms for times a… Read more

week in salt water and chlorinated water and twice my apple watches died after about two years of use. Both times it happened while swimming. After a few days the watch started working again, so clearly water is getting into it. I have not used it in the water since and it works! Watch was inspected by Apple at Broadway and confirmed that no damage done to the watch by usage but rather they told me the seals wear out and water gets into it!

Six support calls in three days. Over five hours wasted. My iPad Pro 12.9 (5th gen) is getting hot enough near the camera to burn your fingers—this… Read more

is a safety issue, not a tutorial.

The final advice was ‘go to Highpoint.’ I queued, explained the burn risk, and instead of ‘please stop using it; we’ll assess it now,’ I was told to wait 4–5 hours or come back later. Asked for a manager—got the same script. It's just appalling to see these people calling their colleagues to act like their managers... No triage, no escalation, no basic duty of care. People like Eva and Ebhar simply must be removed from staff, how come a business can employ this kind of individuals I don't understand. Like there are even no way to rate these hoons. At this day and age you would expect at least average people with average intelligence and sympathy to help with customers. Simply business killing individuals are getting paid for frustrating existing customer base...

I left with a dangerously hot device and zero help. Rude, dismissive service and a complete waste of time. I’ll be seeking a remedy under Australian Consumer Law because ‘acceptable quality’ includes safety. Until this store fixes its triage and customer care, I won’t spend another dollar here—and I wouldn’t recommend anyone else does either.

These are the most comfortable best sounding classic (half in ear)(open)(earbud) headphones ive ever used, nothing sounds this good that i can wear… Read more

all day. Just wanted to spread the word. I know there is lots of snake oil in the audio community but if its any credit im just a regular listener that prefers science based research. (Make sure to buy genuine ones!)

Rarely needs updating manually as it does it on its own and has great apps on it. For the price you can’t beat it. Only had a couple of issues with… Read more

it but that was because i had too many screens open so it wouldn’t open an apo. I love my Apple TV! I also watch YouTube through it. I watch a LOT of docos and love that it has Docplay even though of course i have to pay for that. Apple is great! Just need to provide two remotes, it’s so little i always lose it!

For all the technology in these things the camera and keyboard are a constant source of frustration. Camera wants to do whatever it wants and has… Read more

poor focus and too many options that get in the way of simply trying to take a photo.

Keyboard is awful and editing options are becoming more st^pid with every update. Can’t easily select words or just place the cursor where you want.

Completely lost patience with apple products. I have been a longtime user of iPhones. Under the Tim Cook era the phones have been getting… Read more

progressively worse and worse.

Despite my previous bad experience with the iPhone 12 mini having atrocious battery life, I decided to go all in on their flagship phone the iPhone 16 pro max. I wanted two things in particular:

1. I wanted my photos to be available locally without being tied to iCloud. So I bought the 1tb model. 2. I wanted excellent battery life. So I bought the pro max.

2 years of ownership and Apple has failed on both points. The battery life post iOS 26 is middling to bad. I am lucky to get a full day out of it. The entire point of buying the flagship was to be able to use it all day. The phone has been babied with the battery capped at 80% and it still has 96% life according to Apple.

As for the 1tb storage it was a waste of time buying it. Apple through their sloppy software engineering have made it impossible to download photos off the phone using the USB connection, despite the phone having USB-C. I plug the phone into my computer and it refuses point blank to show me my full photo collection. I have tried all combinations of USB-C cables, this is a solved problem for virtually all tech companies except Apple. It’s pretty obvious that Apple wants people to pay for their overpriced cloud subscriptions, so they deliberately cripple what should be basic functionality.

I’ve had a gut full of all their products. From their poor quality Siri voice assistant, they’re baked in obsolescence of their computers, even their AirPods won’t connect most of the time due to some Bluetooth issues.

This will be my last iPhone. I’ll be buying a phone that gives me full control next time.

Arrived earlier than stated. Securely packed in great condition. Typically would never know that is is refurbished

Bought an high standard ‘ex demo’ level iPhone 15 Pro Max hoping for a great battery life. I received 84% and 997 cycle count. I was hoping for high… Read more

80s/90% as I believed an ‘ex demo’ is not used 24/7, but the phone is still ‘excellent’. Maybe, my expectations were a bit high. Friends recommended this company. The phone has no visible scratches and at least a year warranty. Let’s hope it keeps working and that Oz mobile keeps to its promises. Delivery time was 5 days.

Excellent experience and keep returning as a customer. Money is quick to be deposited and Junior has always been extremely helpful in getting it through for me.

Had ring duration problem. Didula at Exetel solved the problem very patiently. Thank you. .

Beware Apple have done little in terms of updating software to keep this product from being no more then a paperweight. Not intuitive and terrible… Read more

intelligence in 2026

Apple must be cutting corners and not putting in the research and development into them. They answer when they shouldn't, they don't understand half the requests you say . An expensive paperweight in 2026

I’ve bought from Phonebot in the past and keep coming back. The products are very competitively priced and come as described in the condition… Read more

selected. I’ve looked around in the past for other second hand dealers and found phonebot to be competitive on price, quality and delivery. Absolutely no hesitation to keep purchasing through them.

Watch arrived flawless, really surprised at how good quality it is. Came in box with charger and watch band.

I’ve came across from Samsung and I’m impressed. The speaker isn’t the best otherwise I would’ve done 5 stars which says a lot for a long time Samsung user

Brought iphone 17 pro in gold, love this phone so easy and fast, i had a iphone 15 plus which i thought was good but the 17 leaves it behind,

I signed up to a subscription a few months ago. Watched everything I wanted to and decided to cancel because they are very slow at adding new… Read more

content. Oh my god what a run around. After about an hour of tv app and phone app and googling answers I found I had signed on with google play and could only cancel through them….. no idea how to do such a thing and another 30 minutes later stumbled across it and managed to cancel. Extremely easy to sign up funnily, but try cancelling hahaha

I have Series 9 (Cellular) it is Brilliant, so versatile & easy to use, over the Moon, with my Purchase. I read many people complaining, probably… Read more

haven’t taken the time to Set Up Correctly. Cellular works with Mobile Towers. The further away from Mobile Towers & in the Country areas or out of big cities, means less Reception for Smartphones, Watches etc my Provider is OPTUS My Son has iWatch 10 Ultra, he previously had the 8 Series - he is more than impressed with the 10. The Watches are a brilliant piece of Technology, providing it has been Set Up correctly & people understand how it works.!!

phone had multiple issues had to return - got a full refund.

Very happy with iPhone excellent condition quick delivery so happy

I've been using the AirPods Pro 3 since their release. Compared to the AirPods Pro 2 I had the biggest the difference is the noise cancelling. It… Read more

was already good but it clearly leveled up and is very impressive. For me the new design fits and holds way better in my ears so that's a big win too.

The transparency mode is still super impressive and way better than my Sony WH-1000XM6. The sound is probably where the less progress was made but they sound good to me.

Finally the remplacement of the lightening cable by USB-C and the arrival of wireless charging are nice features that I didn't have and appreciate.

Using the Apple AirPods 4 for a few weeks has been a surprisingly smooth and enjoyable experience. As someone who frequently listens to music,… Read more

podcasts, and takes calls throughout the day, I quickly noticed how well these earbuds fit into my daily routine.

The first thing that stood out was the comfort. Apple slightly redesigned the shape compared to earlier generations, and the earbuds feel lighter and more natural in the ear. I can wear them for long periods without discomfort, whether I am working at my desk, walking outside, or commuting. The open ear design also helps keep awareness of the surroundings, which is useful when using them in busy areas.

Sound quality is another strong point. Music feels clear and balanced, with crisp highs and a surprisingly solid bass for such small earbuds. Vocals in songs and podcasts sound especially natural. While they may not deliver the deep bass of some larger headphones, the overall audio experience feels refined and pleasant for everyday listening.

Connectivity is where the AirPods really shine. Pairing with Apple devices is incredibly quick and effortless. The earbuds connect instantly when I open the case near my iPhone, and switching between devices like a MacBook or iPad feels seamless. This ecosystem integration is one of the biggest advantages of using Apple products together.

Battery life has also been reliable. I can use them for several hours on a single charge, and the charging case provides multiple additional charges throughout the day. The case itself is compact and easy to carry in a pocket or bag.

Call quality has been solid as well. People on the other end of calls have told me that my voice sounds clear even when I am outside or in a slightly noisy environment. For quick meetings or casual calls, they work very well.

Overall, the Apple AirPods 4 provide a comfortable, convenient, and high quality listening experience. They may not be designed for audiophiles looking for the most powerful sound, but for everyday use, they deliver exactly what most people need: simplicity, reliability, and great integration with Apple devices.

Very fast and afordable products would highly recommend good quality

Nuhiz Naslim was very patient and helpful getting an eSIM onto my wife's new phone. His instructions were clear and easily followed for a successful outcome