Dymo
Useless Software that won't Print Labels – I purchased DYMO LabelWriter 450 Duo for its ability to print on both labels and tape, yet for most of the time I’ve owned it, the software does not… Read more
support tape printing at all. This defeats the entire purpose of the Duo function, which is the core feature of this product. Even after all these years, the software remains buggy and glitchy. The auto-size feature doesn’t work, frequently selecting the wrong label size and I can’t find a way to manually select the label sizes because the software claims they don’t exist. While the printer may function, it’s irrelevant when the software renders the printer essentially useless, making the entire experience frustrating and unusable. DYMO has failed to provide a reliable product, and I cannot recommend this printer to anyone. In fact, I would not recommend any DYMO products that relies on their software.
Connectivity Issues - Both Device and Software at Fault – Bought this product as the Dymo LabelWriter 450 Turbo had served me well for many years and I wanted to upgrade to a wireless solution. First please… Read more
note that this labelwriter is *incompatible with Dymo v.8* software as the v.8's add network printer utility never was able to detect this printer. Having to move to the Dymo Connect software from the v.8 meant a more primitive user interface that sacrificed functionality for the sake of simplicity. It appears that they have just transferred the phone app and decided that would be sufficient for the desktop format as well. From brand new unboxing, the new printer setup wizard on the Dymo Connect Software AND the Dymo v.8 Software were both unable to detect this printer after it connected successfully to my wifi. Ended up on a 2 hour call with tech support which got some workaround functional by manually setting up the printer's IP address as a new printer. After a month or so using this workaround, in which the printer showed as 'Disconnected' on the software, however was able to print as it was in fact connected, a blackout turned off the wifi, meaning this printer would have to reconnect to the wifi network (something that my regular documents printer achieved without any intervention on my part, as it should be) this printer AGAIN is unable to connect to the local area network. I have tried the manual set up shown by tech support multiple times, turning off and on, full reset - however the DYMO Connect software provides little in terms of diagnosing and fixing driver/printer connectivity errors - even connecting with the USB cable, none of which work due to I suspect some issue with existing/residual driver files that DYMO Connect Software provides no way to delete for a completely fresh install. I have removed and uninstalled the printer software through Windows 10 multiple times yet the printer still will not connect. A bit of troubleshooting is to be expected, but when the product and software doesn't even provide the tools for effective troubleshooting - such as being able to remove printers from within the software, and even when full uninstalling and reinstalling of the software still results in a 'ghost' printer being shown within its printers list - is unreasonable .I am now on the search for a replacement after many hours wasted and will be moving away from DYMO due to their backwards step in software functionality with the v.8 to Connect and their inability to get the Dymo Wireless connected up to any of these software applications without frustration and time wasted.
WHEN ITS WORKING IT DOES THE JOB WELL, HOWEVER, IVE SPENT COUNTLESS HOURS TRYING TO FIX ISSUES WITH THIS MACHINE. WETHER ITS PRINTING BLANK LABELS,… Read more
PRINTING BLACK LINES OR NOT PRINTING AT ALL, THERE ALWAYS SEEMS TO BE AN ISSUSE. THROW IN THE FACT YOU CAN ONLY USE DYMOS OWN BRAND LABELS AND YOU'VE GOT ONE USELESS MACHINE THAT COSTS MORE THAN ITS WORTH.
Love my labeller – Very reliable and super affordable! Label everything with this little machine. The refills are reasonably priced too; compared to similar brands or products in the range. Would definitely recommend this to others!
1st set of batteries outlasted 3 machines – I purchased this 6 months ago. Not great but did the job until it broke last month. Bought another last month & screen didn't work. Bought 1 last weekend & came broken.
Useless machine. Design fault – I have been using Dymo 450 bought from Ebay for so many years never had any problems. Bought a Dymo 4XL label printer from local office supply store… Read more
last December (only 2 months time) and it never stopped giving me troubles. This useless Dymo 4XL printer kept giving out random blank papers and sometimes stopped in the middle of the third blank paper and telling me ''Printer Out of Paper'' while the whole roll is hanging there. Most of the time. I only print one correct label, while printing the second, it follows with another 2 blank papers and then tells me ''printer is out of paper'' or ''Printer Error''. Tried to contact the local office supply store , they would not help told me to contact Dymo help desk's 0800 number. Dymo help desk wouldn't help. I need to google and checking youtube videos, still not sorted. It's waste of money. Never buy this label printer at all.
Dymo
Way to go Dymo Customer Service! – A big shout out to Dymo Customer Service. Natalia very patiently walked me through trying to fix my Label Maker. When it didn’t work Dymo offered to… Read more
replace it even though it must have been out of warranty. Many thanks Natalia for your courteous and friendly service. Way to go Dymo! Thank you! Lea