Electrolux

I'm a dog and cat owner with hard floors and a few rugs. Bags for my old barrel electrolux became difficult to find (and I couldn't get the hose to… Read more

stay on, or the dogs to stop shedding, or the house to keep clean.. sigh) so I found the bagless PC91ANIMAT which had a good Choice review. And it's Red!!!

I must confess, I don't vacuum often, so it takes a hammering when I do. And I have an old house with lots of nooks and crannies that traditional vacuum heads don't often reach but dog hair does.

This is an amazingly powerful vacuum. Either of the two heads work a treat on the hard floor, and the brush tool works well as a duster and cobwebber. The brush tool does get clogged more than I like as it has a wide mouth and weirdly narrow apeture into the wand. It's easy to unclog and the aperture has an openable "jaw". I'm just not sure of the design logic though.

The bagless bit is easy to empty, and if you need to, you can check the waste for those $2 coins and various things you shouldn't have vacuumed, which I appreciate.

Annoyingly, not everything goes into the"bag" area. Tissues (me)and chewed up toilet roll bits (jack russell) get stuck in another chamber. Not a biggy to empty, just annoying that they don't go into the bag chamber.

On my rugs, I have to turn the suction down, yes there is a handy slide for that, or else I'll suck my rugs into the vacuum cleaner.

The power cord is long enough for me to plug in centrally and do the entire house.

It's light enough to easily drag through the many, many doorways I have. Although, another handle would have been good to be able to carry it upright (I mentioned the many doorways at my place), and I'm pretty sure carrying it by the hose is not recommended in the long run.

It's also pretty quiet for a vacuum cleaner, the dogs still freak out, but eh, dogs.

It has a slot for the hose and wand, so you don't have to lay it down while your are moving stuff, but I REALLY wish it had a similar slot for when the vacuum cleaner is up on it's butt for storage. Hose and wands are a pain in the cupboard.

It's ok however on the 45 minute cycle it doesn't really wash the clothes properly. The 15 minute cycle is fine for just 1 or 2 things. If you want… Read more

a decent wash, it will take at least 90 mins. Other than that, a good washing machine and pretty good value for money.

I am extremely disappointed and frankly disgusted with the level of service provided by such a large organisation. The entire customer journey has… Read more

been one of the worst experiences I’ve ever had. After contacting the call centre, it was evident that the staff had very little understanding of consumer guarantees. I was then escalated to the Australian team, who seemed to think it was acceptable to offer a pro rata solution simply because they cannot supply parts within a reasonable timeframe or expected product lifespan. I have since contacted the company via the official channels, referencing my case numbers 13005831, yet I have received no response from the privacy officer despite requesting transcripts and call recordings to highlight just how poor this experience has been. The representative I spoke with in Australia was rude, dismissive, and showed no genuine interest in helping. Although a supervisor later reached out and attempted to resolve the matter, communication has been extremely difficult. It appears there is limited access to email or any reliable way to follow up, making it frustratingly hard to get any meaningful response. This entire post-purchase experience has been unacceptable. Based on how I’ve been treated and the lack of accountability shown, I would not recommend Westinghouse or Electrolux to anyone. It genuinely feels like no one within the organisation cares about their customers.

The dryer has been very problematic to date. I have logged two warranty calls on this dryer. Now 3 years old the dryer has the same fault again, i.e.… Read more

not drying clothes again. Electrolux have said I need to pay for this repair even though the lack of drying issue has happened twice under manufactures warranty. I will be taking this further under consumer law.

We purchased the Electrolux stick vacuum cleaner almost 5 years ago (against my better judgement as I have little faith in battery-appliances - but… Read more

"SHE WHO MUST BE OBEYED" INSISTED THAT THIS WAS WHAT SHE WANTED). Despite my prejudices (I use it half the time) I will admit that, in this case, I was wrong. We have found it to be an excellent machine - easy to use and an efficient cleaner with a good assortment of attachments. We have found that the dust container requires frequent emptying (I thing that most cordless stick vacuums have the same problem). The biggest disappointment with this product is the battery itself. The battery is displaying signs of extreme rigor mortis and, despite the fact that this model is still on the market as a current model, we have been unable to procure a replacement battery (either genuine or generic). As I have previously stated, we really like this machine, so we have actually purchased another identical machine. I can definitely recommend the "Animal" stick vacuum to anybody who needs a light, easy-to-manage vacuum cleaner for domestic use

I have had this dryer for over two years now and it has NEVER dried washing properly/fully. I have to literally dry ONE fitted bed sheet and ONE flat sheet for 8 hours in this POS dryer! DO NOT BUY!!!!

Dryer just doesn't dry – Waste of money - just get a conventional dryer. This dryer doesn't dry clothes.. after 2-3 hours they can still come out damp requiring to go on… Read more

again... have tried extra dry, long time programs and can have better results hanging washing out in the rain. We bought this thinking we'd do the energy efficient thing and have preservered for months trying to give it a chance. Should have sent it back after we got it... can't wait for it to die and we can go back to a standard convection dryer that actually dries clothes.

Electrolux Is Rubbish - Short Lifespan – When I updated my kitchen I purchased all Electrolux and now regret it. Firstly the dishwasher falls apart and now the oven, the digital display… Read more

stops and the oven would not operate, so I paid for the module replacment and a week later the fan that keeps the electronics cool became intermittent and shut everything down until things cooled down. It has only been a little over 6 years since installed and does not get in anyway a heavy workload. I think there are slightly more expensive units out there such as Bosch that last for years and years, because the quality out of Electrolux is garbage as evidenced by my dishwasherand now oven - BTW Westinghouse is out of the same factory as Electrolux so personally I'll won't be considering that brand.

Was advertised as having onboard tool storage. What a freaking lie! It arrived today. No onboard tool storage. This was my biggest requirement… Read more

being that I live in a tiny place with no storage. Hope your lying crappy Australian company goes under...

We have had this machine a few years. It washes and spins beautifully. Love the dial selector, the internal light and the door is quote big so I… Read more

can get really big blankets in it (I understand they have now made the door smaller on more recent models) - why!? My single dislike really is just the on/off power switch. It doesnt click in and out you just press it and for a few seconds I wait and I am never sure if its turned on but then the light turns on. Other than that I would receommend this machine.

I just picked one up today as it was getting scrapped by our local electronics store it's ready to work as mum does the dogs bed in as well I also have a heat pump dryer as back up

Very quiet Solid build Fantastic door storage system Sealed tray on fridge is awesome Each shelf is the same consistent temp Fridge finish super high quality. Anti slam door hinge is great Freezer bins slide great and good size

This one has been OK. Good. It does make weird sounds and the exterior coating has failed absurdly. Maybe better than the last. It replaced an old… Read more

Australian made Westinghouse one that literally dropped the ice maker front due to rust. It did very well so, ultimately, no complaints after 16 years. The internal space is great. Extra drawer is, legitimately, wonderful. It fits so much. Thoroughly researched at the time and the pickings are slim now. Electrolux do so much rebadging nowadays. They still actually make these fridges. It came down to this or Fisher and Paykel (i.e: Haier with a rebadge). And I’d never go near F&P again.

Also, very conscious that, in dishwasher land Electrolux went to cheap imports from Turkey and are now selling Midea Chinese units under the Westinghouse brand in Australia. So was glad to find this one is actually made by Electrolux.

I don’t really know if it will last as a fridge but the pickings are slim nowadays. In the here and now it’s great. As stated, exterior dark paint is already failing . It does keep chucking ice and seems a swift cut quality wise above the rest.

Bitterly disappointed that Electrolux is churning towards the bottom with some of their other brands. This still seems to be Electrolux quality. The same fridge can be had as a Westinghouse, the same brand can be had as an Aussie made oven: try buying a replacement for a dishwasher and, with Dishlex reliability (sigh) now gone and AEG not getting traction (you’d surely go Miele for a few bucks more at the price point), then this fridge stacks up in the space for what we paid.

Electrolux need to sort their branding in Australia. We used to rely on this brand and their family brands. Seeing some of their rebadged products has really put me off them. The fridge may be an exception. Time will tell! It was this or an LG.

50 ; 50 – The vacuum works well but the base station is very awkward to insert and remove machine .The lock sleeve is flimsy and breaks very easily . Every… Read more

time it breaks you need a new unit . ELECTROLUX did not design the upper base station good enough. This machine is the third one mum has had and its always the upper charging lock bracket which breaks and its $100 every time .Not fair . I have given Electrolux customer service enough time to settle my issue with this machine and they have been giving me the run around . DO NOT BUY THIS CHEAP CHINESE MADE PRODUCT AS YOU WILL BE SPENDING HEAPS OF MONEY REPLACING THE GHARGING STATION . THEIR CUSTOMER SERVICE IS NOT INTERESTED IN HELPING MY ELDERLY MOTHER .

I brought an ultimate care 700 5 years ago and that's why I'm writing this review.Initially I thought it maybe too small for our family of five… Read more

active people.I can honestly say this to be the most reliable machine I've owned by miles.I regularly put on 3 full washes a week and it's never failed.It has many good things going for it but to name one it would be the 10 minutes spin cycle I use when I hand wash clothes.

Terrible – Worst vacuum cleaner ever in 40 yrs of buying household products. Only used a handful of times, overheated every time and now just stopped working. … Read more

Cleaned after every use but why? Should not have to. No suction whatsoever, thought there must be a blockage, no blockage. I am returning to get money back and never will purchase Electrolux again. Get this off the market now.

Outside of warranty – UPDATE AUGUST 2025. Electrolux paid for a servicing company to come and look at the oven. They managed to replace the fan cover and tap in screws in… Read more

new holes in the back of the oven. Most of the rust was on the metal fan cover and I am grateful that they could find a fix. The original screw holes are covered by the new fan cover plate, which I was worried about as they had rusted to the size of a five cent piece. The cover is slight out of square but the fan works and it doesn’t hit the cover. I presume they will continue to rust behind the fan cover but I presume I will get a few more years out of the oven, which is a good thing. I am grateful that Electrolux came to the party and found a fix as I was going to struggle replacing the oven so soon after purchasing it. Thank you Vivian for taking the time and paying for the repair. Thank you Electrolux.

UPDATE ON OVEN!! Ok, this review is important!! The oven has started to rust from the inside. I noticed a lot of rust towards the back of the oven. I unscrewed the two screws holding the fan cover and the back of the fan cover has rust all over it, the screw holes are so rusted the screws won’t go back in. It would appear that the glazing is thin/patchy as it has rusted on flat surfaces through and around the glazing. WHO MAKES A STEAM OVEN THAT CANT DEAL WITH STEAM. honestly, I think I’ve only used the steam a couple of times. Maybe it’s the pyroclean function? Either way the oven is now officially rubbish. 3-4 years and it’s done. I see they are selling these ovens for just under $2000.00. Do not waste your money and do not expect Electrolux to come to the party when I have only used their product as describe. (I’m not to sure what else you could do to not use it within specs! - I’ve only cleaned it with pyroclean when it’s told me too?).

The cracks in the enamel did not spread, mute issue, but information if anyone else has a similar issue.

We fitted out our entire kitchen and laundry Electrolux/Westinghouse products. The first oven we received was shorting itself out on the inside casing. It was replaced and the second unit has been working well. I’ve been keep up with cleaning it with the pyro cleaning as it’s been 28 months.l, and a few months past its warranty. The inside of the unit is starting to crack and I’ve rung Electrolux about the issue. They have told me is is outside of the warranty period and they can’t do anything about it. I don’t know if it is the pyro cleaning that has caused it? I should have got the extended warranty. Has anyone else experienced the same issue?

I love this vac! I have a low shedding dog in an apartment that gets dusty daily and this vac just had such great suction, great choices for power… Read more

and is super easy to clean. I thought the light was a stupid addition but it's actually really helpful. When you unlock the bin, the filter on the top protects you from all of the captured dust which is great because it makes empyting a mostly dust free experience. The charging station is bulky that's the only downside. I can clean 5 rooms with rugs really easily with the same battery.

The only innovative dishwasher out there – I have had this dishwasher for nearly 4 years and I’m a big fan of it. It will be hard to go back to any dishwasher without the bottom tray lifting… Read more

up to a reasonable height. People are amazed. It's like a party trick. Friends told me the mechanism wouldn't last but it has and is very sturdy. The spongy blue inserts deteriorated over time but Electrolux contacted me to resolve this and I now have all-new replacements.

The machine washes well, and opens up to let out steam at the end of the cycle, which we live but it does freak out visitors(!) Everything is dry and although it doesn't fit as much as some other models, it doesn't mind some food scraps and being jam-packed.

I FINALLY GOT TO COMPLETE MY REVEIW. • I FIRSTLY WOULD LIKE TO PUT FORWARD THAT THIS REVEIW IS BASED ABOUT MY ELECTROLUX APPLIANCE I BOUGHT BACK… Read more

SOMETIME IN MARCH 2017. IT’s A AUSSIE REVEIW I PREPARED BEGINNING OF MARCH 2026 DURING RAMADAN &. IS FROM AUSTRALIA NSW. OKAY❗️

Once upon a time somewhere I previously resided at besides where I reside today, there i was at another area inside my house and two dogs someone oneday addressed me wearing clothes that were not properly washed and half dried, it was there concern for some time, I seemed reason for understanding but when someone who sometimes stinks, I didn’t smell others clothes sometimes stink, I would not even notice properly if the fashion i wore was inadequate or looking strange, I me a next to my pets my pets love me for who I am whatever I wear. To some others I was out of wack UNTIL one day come around, finally that day I knew surely I .was about to get myself involved in something knew and charismatic I decided to make a change and eventually bring back home a new washing machine I didn’t know yet what brand it was going to be. I decided to step out, I stepped out shopping to bring home a new washing.machine and at the time I imagined that; “if ever I had imagined my life changing for better I thought a combination washer and dryer was not possible to make that much of a change” but really when I thought about it carefully in a manner of a NUTSHELL sort of like GHOST IN A SHELL I convinced myself to bring this new machine home already, I became available to head out shopping, i finally headed out and into Harvey Norman and It was in the year 2017 I had bought home another great appliance this time being a brand “Electrolux washer and dryer” from Harvey Norman and its manufacturing business brand name is still going strong till this day too in 2026. The total price of a callout fee is: $149.00

Simple resolution to save money and remember these three steps while owning a Electrolux washer and dryer combo:; 1. filtration needs cleaning; unscrew filter cap and drain out excess clogged fluid, pull cap out of machine and clean the filter via a sink under a tap with running water, 2. before screwing filter cap back in the washer and dryer machine appliance make sure nothing else will cause a blockage, even when the filter has been cleaned, even clean where it’s got to screw back in. 3. Restart machine and you shall not see error “ERR.” anymore, the glitch in the matrix error message should be resolved now. “This three easy step surely grant the vortex machine matrix.

“Details for the Servicing of Electrolux & Simpson washer and dryer machines please dial/CALLOUT: “131 349”.

For Electrolux or Simpson machine appliance fixes, 131 349 can sort you right at the comfort at my own home; Minimum CallOut Booking FEE is expected to be charged at no less then $149.00 Australian. Fee price is remembered As at: 10/03/2026.

Address/ Location of; 131 349 Electrolux Home Products Pty Ltd, Service Administration, Reply Paid 84390, Alexandria NSW 2015, AUSTRALIA

Your sincerely, FERH@yildirim.Ltd

Dryer works as it should with a couple of caveats. 1 the annoying end of cycle sound and that it keeps running in repeating short bursts after - ie… Read more

you have to go and actually turn it off rather than auto shut off.

The other issue was a fault developed after 18 months where it lost its ability to rotate the load. This required service call and a replacement of a 'capacitor'.

Of course waiting for a service call is many days without a dryer so it pays to have one in reserve (which we do).

Update Feb '26 Capacitor issue repaired mentioned above lasted all of 6 months before machine failed - avoid this one at all costs

Brand new unit faulty within days of install – Poor service, waiting weeks and still unresolved. Posted review on Electrolux website, but they removed. Don’t seem to take customer service… Read more

seriously, send you to a repair person, not in house (here in New Zealand). Have to wait on parts, no offer of a replacement etc. Given this is a brand new product, service is very low.

The price at Good Guys was $1700. And for that it have …. ⭐️⭐️⭐️⭐️⭐️ – The BEST FRIDGE replacing another brand that cost $5k 15 years ago. It did well. Onto Electrolux. It does everything effortlessly, efficiently and… Read more

the options! Having the left bottom section as a choice between -17 or 7 degrees makes it perfect for parties. There is a section designed for your wine or beer bottles. Up top the shelves move up or down but they also have a neat hinge you lift so bottles can fit, without moving the shelf up. Clever design, It’s the sheer choice of what you want and it’s just there. Wine holders drop down up top. The crisper is keeping everything fresh. The snack compartment is great for berries or chocolate treats. The plumbed water and ice is a must in Queensland, the grey metal doesn’t show up finger marks. And it’s so quiet. Energy efficient 3.5 ⭐️ esp when you aren’t opening four doors. Just the one. And the doors have deep shelves. Again with a variety of options depending on your food and drink. This is a great design. The price dropped from $4k. Maybe a new one soon but I don’t care. I’m a happy new fridge owner - for the next 15 years. Highly recommend you buy before the price goes up.

This washer has no external access to a coin trap, and the user manual offers no information about how to deal with a partial blockage of the pump… Read more

system. Dis-assembly of the machine to clear the pump voids the warranty. Electrolux charges a fee of at least $165 to send a technician. I have phoned Electrolux support and been told that there is no information available regarding cleaning a coin trap or outlet filter. I wouldn't accept another Electrolux washer if it was offered 'free'. Congratulations to Electrolux for contributing so much to Australia's landfill, and so much disappointment to consumers..

Request – Want to buy a gas cooktop - dimensions 86cm x 37cm Any recommendations?

purchased this fridge less than five years ago, and it has already broken down—well before the warranty has expired. That in itself is unacceptable… Read more

for what should be a long-term appliance. What makes this worse is the terrible service I’ve received trying to get it repaired. I contacted the repairs team and have been repeatedly put off, with no real sense of urgency or accountability. I’ve now been told I have to wait three weeks just for a repair to be organized. Not completed—just organized. I’ve explained multiple times that this is a fridge, a basic household necessity, and that we can’t go without one for weeks. They clearly do not care. Their attitude shows a complete lack of respect for the customer and no understanding of how important timely service is when it comes to appliances like this. This has been an incredibly frustrating experience, and I would strongly caution anyone against buying this product. Poor build quality, and even worse after-sales support. Avoid.

Good machines I can rely on – I bought a washing machine and dryer to stack last year and they have been great. The reminders that jobs are complete are handy when I have so many… Read more

jobs going on. What I really like with the condenser dryer is that clothes come out "fluffed up" and not in a knot. I have a person come in weekly in support and she loves the dryer. The only issue I have had, has been an odd sound coming from the laundry that I might hear once a week, as if a clutch or motor engaged. So quickly does it happen and infrequently, that you can’t track it. This happens despite machines being OFF

Purchased August 2022 however not installed until kitchen renovation complete approximately late November of that year. Oven was problematic from… Read more

the start, multiple technician visits to fix noisy fan and trays/tray racks. January 2026 noticed a blister in the interior enamel on the base of the oven after a pyrolytic clean. Electrolux waived service fee, however, technician concluded it was a manufacturing fault and could not be fixed. Electrolux offer was for us to pay $1,171 for them to supply and install the same model oven. Still considering this offer, but on 10th March the touch screen has now died which means the oven is now officially UNUSABLE. Life of oven barely 3 years. Warranty is only for 2 years for a reason.