HP

This is the biggest piece of junky printer I have ever owned. I have had a number of printers throughout my life: Canon, Epson, and Brother. My… Read more

brother is about 10 years old and still going strong, but expensive in ink. Now, for the HP Smart Tank 7305, it's a waste of money. I wish I had never bought it. From day one, I had connection issues with the WIFI. Finally got that sort of thing to some degree. It is a process to keep it connected and running. If it's been a day or so, I need to go through the setup again and again to get it to work. Also, the print head constantly fails. I have to keep removing them, cleaning them, turning the printer off and back on and waiting and seeing. This process can take a few attempts to get them back to working order. If I am not fighting with the WIFI connection and the print heads. I am fighting with paper jams from the bottom feeder. PLEASE SAVE YOUR MONEY AND GO FOR ANOTHER SMART TANK PRINTER. If you want to spend half your time trying to get this thing to work just to print a document, go for it. But I can tell you that you will want to throw it out the window, and your stress levels will go through the roof. I would never buy another HP printer after this. Yet my laptop and desktop are HP, never had an issue with them, but the printer is another story.

The connectivity/software issues relating to this printer is the worst! (If) it gets working, the value of ink/print ratio is pretty good, but I wake up having nightmares about 'factory resetting' this thing every other week.

Terrible printer / scanner I have had this unit for nearly two years and ever since I purchased it when I attempt to go and do a 2 minute print job I… Read more

end up stuck at my computer trying to get this thing to print. After trying for ages to get it to print finally it will work and print out a copy but trying again to print or even scan once again stuck on my computer, sometimes for several hours. Getting it to self diagnose issues is useless as it will keep saying it is on line and connected. Think it will be going in the trash and will buy a different brand

Having issues with the ink in a HP printer and have PREVIOUSLY had the SAME issue and they replaced the ink. Same issue again and they REFUSE to… Read more

assist and now say it is the machine. REALLY HP? No one from the company has diagnosed the problem and have told me to BUY a NEW PRINTER. ZERO ASSISTANCE FROM THE NON AUSTRALIAN BASED CUSTOMER SERVICE TEAM. I KNOW WHAT BRAND I WONT BE PURCHASING FROM EVER AGAIN FOR ANY OF THEIR PRODUCTS. SO DISAPPOINTING.

Do yourself a favour and DON'T buy this printer. The only good thing about it, is it looks good. Otherwise it'd look even nicer having a JJ Richards… Read more

truck going over it time and time again. I mean it when I say, the ink doesn't go far for the price. The price of it is already absurd, but to get bugger all out of it, at subpar quality... I replaced my yet again, empty cartridge and got an entire, wait for it... TEN sheets out of it before it's run out again. That has got to be a record. Those 10 sheets? Over an hour of printing time, that is no word of a lie. If only I could possibly put into words how frustratingly SLOW this printer is. It's diabolical. Definitely has no sense of urgency that's for sure.

I wish I had read the reviews beforehand and listened to those that mentioned its supersonic speed (NOT). Don't blink, you'll miss it LOL. Video proof provided of the Usain Bolt speeds in question.

HP support is severely frustrating to deal with also. It appears I must've made an enquiry on new staff recruitment day because between them, they're clueless. Couldn't organise a p*ss up at a brewery that lot.

Much better printers for half the price – I have had much better printers for half the price - wish I'd kept one of them, rather than taking on this 'upgrade'. The worst printer with the… Read more

worst support ever. Just don't get hooked into their Instant Ink system; yes it can chug along easily enough, then you print extra pages and get a bill for £129 - that's around £0.40 per page... And, because you MUST use HP inks on their ‘plan’, your inks cost much more than non-HP brands - £70+ every two or so months. When you do try to cancel Instant Ink, if you try to switch to respectable, reliable 'other brands' of ink rather than HP's own - STOP! They virtually switch off your printer - tell you 'NO, you can't use forgeries, only ours.' Now I'm stuck with this slow, low-quality repro lump, which functions wirelessly only intermittently, possibly only when HP-control allows? Hard to tell what the actual problem is, but, while every other wireless-operated device in the house functions perfectly, I get the recurring message; "THE PRINTER IS NOT RESPONDING" when I attempt to print on my HP ENVY Inspire. Inspire?! Whoever dreamed up that one obviously never used one.

We have just brought this product off Goodguys in Busselton WA.since buying it,it's done an update and now there is no wifi available.. absolutely… Read more

terrible company.for hp to do this to an update during this day and age is not good business at all ..would not recommend what we are going through...buy another brand .

Terrible printer. It does not work half of the time. When the ink is low or you have a large print job, it just simply stops printing correctly and… Read more

will just spread out one line of text. The scanner doesn't recognize pages in the feeder half the time. Even when you change scan from feeder, it still scans blank glass. This printer needs an "office space" to happen to it. I have barely used it in the past few months since I bought it and each time it is more than aggravating. I think the positive reviews are paid bots. Don't waste your money.

Doesn't deserve a 1 star. Every time you try to print you have to reload all the printer drivers. The most frustrating waste of money ever! Don't make the same mistake i did, find something different and save the unnecessary stress.

My HP Laptop didn't last even 4 fours and not much used in those 4 years. It first came up with BIOS error and then a week later it would not start, came up with Bitlocker code, I tried so many times but nothing worked.

Wifi connection fails 85% of the time. Everytime you need to spend 45-60 with st^pid tech support to fix it only for a few weeks, then back again. I was promised a replacement twice...still waiting! Utter JUNK!!!!

Worst purchase I ever made. Print quality: will randomly decide to print pages absolutely saturated with rectangles of ink in various colours… Read more

wasting HEAPS of ink. Features: a scanning bar that looks worse than a photo converted online. App: takes 5+ hours to get it working on new wifi's because this "smart" printer needs your device connected to wifi, but connects to your device by it's own "wifi", you cant connect to two wifi's simultaneously on your phone, enter a third device to act as the simultaneous wifi hoe to connect the printer to the wifi. Also to get a new wifi set up you have to delete the whole app and redownload it from 123.hp.com/dj3721 Which I only mention including the web address due to the printer making me print 30 pages from it's memory via pressing random button combinations prompted by the app to find out this information and that info not being anywhere online. Why couldnt the app just have it as a text page within the app instead of making me print it? another ink wasting tactic. This has happened so many times I've saved the paper piece and taped it TO the pronter to keep because I don't want to waste another 30 pages+ink to get that same info back. Ink specificity: the only ink you can use is HP ink. Its obvious the entire purpose of this printer was to try rope people into buying their brand of ink and wasting as much ink as often as possible to further that goal.

Never buying a HP printer again. Maybe their more expensive printers are better, but this printer has completely destroyed any desire I had to get one from this brand, you've burned a bridge mate. I spend money on things I want but if that money is profitting a company that acts like this? I never buy from them again.

HIjacked by instant ink. Can no longer print as I cancelled subscription. I have brand new cartridges that will be thrown out. Greed is more important that the environmnet. I will never buy another HP product again.

HP have resorted to electronic extortion of it's own customer base. Since the latest firmware update, put any cartridge in the printer, other than a… Read more

HP cartridge and not only will the printer malfunction, the printer will refuse to print. Not just refuse to print colour if one of the extortionist priced colour cartridges has been replaced refuse to print anything. Corporate extortion and enshitafication at an global scale. Avoid this unmitigated extortion at any cost.

The first one was dead on arrival. The second worked for a while, then didn't recognise its own cartridges. HP has gone to hell.

Underwhelming – Purchased this printer to replace my old HP 7740, which performed flawlessly for several years, with only a couple of small issues. When I purchased… Read more

the 7740 it came with Read Iris Pro software.

The new printer relies on the HP Smart app, which is not nearly as good as the previous software. It's slower to start up, options are more limited, and not nearly as accurate when scanning.

Disappointed and no longer a loyal customer of HP. Will now take the time to compare various printers prior to purchasing my next one and not buy just because of prior good experience.

HP Envy 6420e. This printer was great at my old place for 2.5 years. But when I moved house I just cannot get it to work. Even though I have the… Read more

exact same modem and Wifi, no matter how many times I try, turn off printer and router as suggested, it reads: "no printers found." I actually bought a cheaper HP printer on Amazon as it takes the same ink cartridges but that DOES NOT WORK either. Same problem: "no printers found." It was a doddle at my old place. I connected to HP Smart and it worked instantly. But now they've replaced HP Smart with just HP it seems to be rubbish. NOT VERY SMART HP. My last resort is to see if I can buy a cable that connects it to my Mac. But that is not going to help printing from my phone or iPad.

Worst HP Printer I have ever used – Always shows an error signal when trying to Copy a document, which requires removing the power plug and putting it back in again before the copy… Read more

function will operate. Happens every time. Also does the same at times when using the Scan function. Not a printer I would recommended to anybody.

Two years ago I bought this HP laptop from Harvey Norman. It's started playing up about a year ago. Gradually the problem got worse. The laptop will… Read more

freeze. I will then shut down and reload windows etc. Recently after doing a full reset and updating all the drivers because of the frequent crashes (Blue screen of deaths), I called up HP. The guy answering the call said he knew what the problem was so I took it back to Harvey Norman. After a week, the HN technician told me that HP will need to charge me over $2000 to fix the laptop. I will never, ever buy HP again. My previous Dells lasted ages without any issues. Only updated to newer models when they became outdated.

This is the printer for you if you don't mind frustration and have plenty of patience. Frustrated user – Everyone I print, without fail there is an error message, but it does not tell you what is wrong. Printer is unavailable, but the wifi is on? Error… Read more

after error. I regret I have recycled my old Epson, it was bulky but it works. HP, looks compact and pretty, you need to have a lot of patience and tolerance level, and eventually after many attempts, yes it does finally print. Someone recommended brother printer, I should have listened but I liked the compact look of this printer, which really frustrates me and waste alot of my time. When it works it works. You would expect to work everytime, not receive error messages one after another. I just needed to vent my frustration.

Good value for money - not under specced – I purchased this product over two years ago for $750 from Dick Smith (before it collapsed) and am happily surprised it is still going. It is a little… Read more

flimsy, the casing in particular is obviously made from cheaper materials and the screen resolution is only 1366 x 768 - which is what I thought would annoy me in the long run, but actually it makes sense not to have a better screen as you wouldn't be able to play modern games on the higher resolution setting anyway. I happily still use this for casual gaming, including the Witcher 3 and it runs very well on low detail.

I don't know if you can get these any more, but I have no regrets. The "viruses" the first reviewer is talking about is actually just a bunch of bloatware installed by HP. You can uninstall them quite easily. I tried using Windows 10 for a while, but I disliked the constant updating, so I reverted to Windows 8. I will use this machine until it dies or until Windows 8 is no longer supported in 2023.

I bought an HP Deskjet printer and signed up for their Instank Ink programme, so that I would never run out of ink again. I severely misjudged my… Read more

printing needs and in 14 months paid $130 to print 92 pages.at $8.99 per month, with only one delivery of cartridges over that time, I cancelled the subscription. HP still attempted to bill me for my monthly subscription. I cannot use the only 2 cartridges they delivered me as they are only usable if you're under subscription. I tried to contact support for HP today for 2 HOURS!! They are so not interested in their customers. Absolutely disgusting customer support