iCandy

Worst Pram Ever!!! I purchased at the Perth Baby Expo March 2024. I needed a lighter weight pram so I could lift it easier. Decided on iCandy -… Read more

Lime for this reason over the Bugaboo (wrong choice) I originally email and reported x2 faults.

The pram was hardly used at this stage. Once every second day, at the most.

1st Fault- Bottom Basket Bracket Comes loose and screws and fixings falling off. So doesn’t fold properly to put into car. Photos sent and replacement parts were meant to be sent. (Still waiting have not arrived- now July 2025)

2nd Fault- Brake Release Fault. Major Safety Issue… When you release the foot brake it randomly sticks and one wheel is still locked. I have nearly pushed the pram over side ways trying to come off an escalator. (Was the main incident) This is why I reported it. Reply from iCandy Australia was instructions how to use the foot brake. (Seriously) they also instructed me to take a video of it sticking. (Easier said than done. Have they tried to video with one hand and try to push a pram, trying to get the exact footage they require). Sent video to them. That wasn’t enough… They will also need videos with the rear wheels removed and the brake pedal being actuated to see if the brake pin is working as expected.

I do not have the time or tools to do this.

Definitely should have bought the bugaboo. Their service and replacement department are impeccable.

Pretty, but useless – The chair looks great, it’s sleek and stylish and doesn’t have that big bulky obvious high chair look. It also grows with the child which seems like… Read more

a good idea. BUT it is not at all supportive for a young child starting out. And if you’re spending this much money on a chair you want one that will get maximum use.

For example, starting solids around 5mths your child’s legs will dangle uncomfortably. Ours is now 9mths (a very tall 9mth old at 99th percentile) and her legs still don’t touch the foot rest. This has been months of packing the area with make-shift supports to give her a decent ergonomic position with her legs supported. The chair legs are very close together and there’s very little width for little legs when you prop up their feet, and after market footrests don’t fit. Her feet also dangle forward in front of the foot rest, as the bar down the front of the crotch is curved inwards so the back of the knee can’t bend straight down.

Additionally, the table is so high that we have to fold up a towel underneath her bum to lift her up so she can lift her elbows over the table, adding to the legs dangling problem.

For this price you want fully adjustable foot rest and table heights so that your kid can be in a proper ergonomic position for comfortable eating. We struggled to get our child to focus and enjoy eating, then after seeing a paediatric dietitian discovered it was purely this poorly designed unsupportive high chair that was the problem. We managed to use wood and board and towels to improve it, which looks terrible.

Plus, while it seems like a good idea that it will grow with your kid as a proper chair, you’ll probably use it as high chair for the next kid anyway instead. The pod that goes on the top is a joke - it’s not flat enough for a young baby to lay back, but is too vertical for baby to be reclined, she just dangled there from the crotch strap, it looks uncomfortable and I wasn’t happy for her hips to be in that position.

By far the worst purchase in terms of use/cost ratio out of all baby products we’ve purchased. It has been a very frustrating 4 months. You want to give your child a supportive happy start to feeding. I also haven’t been able to sell it. I thought it would be easy to clean, but there are tiny nooks and crannies around screws and joins where food gets smooshed into and gets caught.

This is probably a good chair if you have a toddler or a kid that has grown tall enough to not really need a high chair. Not good for babies starting out. Save your money and get a Stokke or properly adjustable chair instead and make meal times more comfortable for your baby.