IKEA
IKEA
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I’m very disappointed that you no longer sell ginger biscuits practicing the Swedish biscuit
IKEA will not bother to your local standard – Just purchased and installed a week ago, found the bed frame was too long than usual size when put on the mattress. In Malaysia when we purchase a… Read more
mattress or bed frame, usually we only have two choices which KING or QUEEN, the size will be standard for any shop or manufacturers. However, Ikea claim that they have their own standard size, and you must purchase together with the mattress, even they selling in Malaysia,that’s really not a friendly seller. So make sure you carefully check the measurement before buying anything that to match or pair with non- Ikea products.
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IKEA arranged to install my 2 wardrobes and caused damage to my walls and the wardrobes and refused to take responsibility for it despite clear… Read more
supporting evidence. Assembly Services Australia (ASA) which IKEA arranged to do the installation, would not even take my calls or provide an email for me to send details of my complaint.
IKEA said that I must have caused the damage! - unbelievable.
It took a complaint to Consumer Affairs (CA) and the threat of VCAT for IKEA to eventually accept responsibility.
My advice is go to CA after what I assume is IKEA's standard initial refusal to do the right thing, then go straight to VCAT if still no resolution. Dont waste months like I did, in assuming I was dealing with a company that cares about its customers. Better yet, dont buy anything from them at all.
(nice little add on - I also got asked to review the 50 individual items (shelves etc) that made up the 2 wardrobes... almost comical)
Ikea Markus
Great Chair at Excellence Price – I've been using this chair for just over a year and run a Youtube channel where i carefully research, analyse and review products so just wanted to… Read more
share some pros and cons in hope that it helps others make a decision:
PROS Unbeatable price, 10 year warranty, high build quality and solid parts, soft castors, sturdy structure, very comfortable seat, great seat height and inclination range for short and tall users, has a head rest, looks very sleek (though subjective), back mesh material makes the chair very breathable. After 1 year of heavy use the condition is near perfect. Can try and pick up from a physical store.
CONS The arm rests and neck rest is not adjustable, seat does not decline far enough for a movie position.
It's not a perfect chair, nor the most comfortable i have used however, for the price that you pay it definitely exceeded my expectations and therefore i would give this a 5/5. I'f you're after a top tier chair where price isn't a major factor then Herman Miller or Steel Case would be more suitable my in my personal opinion - and having used both heavily over the years - i can't justify the marginal cost over a Markus.
Ikea Besta
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Beata tv unit 3 door – Absolute waste of money 2 units almost 900. Doors drop don't hold, soft closing doors don't close, wipe down with damp soft cloth now have bubble and discolouration. Absolute rubbish.
Ikea Ektorp
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Love sofa hate my smelly new covers – I've recently purchased new replacement covers for my lovely ektorp 2 seater sofa. Great colour, but they had a terrible smell when I opened the package. Will definitely need washing before use.
Not at all comfortable – Looks good, easy to put together. I paid the top price for the good mattress. Had to put a foam topper and 2 Doonas on it. Still hard. Would have been better off paying the cheaper price for the simple foam mattress. Show details
Ikea Antilop
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Good quality – Liked the product. Good quality and easy to use product
Great thing to use with referral code 9ftydf – yes, this is a bit random but wow what a great chair to just sit and be and think about the universe and all that is within in just much wow is all.
Safe and functional – I have used this cot for the past two years while looking after my grandson. It is safe,practical and functional. I've used it on the 3 settings and… Read more
it served its purpose. Great price and looks great with other idea furniture. My grandson is now two and a half years and he loves it as a bed. Easy to clean and for air to circulate.
Good quality with affordable price! – Compare to those european big brands, I would highly recommend this to all my friends. Tough yet light, nothing to complaint about.
Good and Affordable – Good, comfortable and affordable. Had this chair for more than 2 years. It served as a nursing chair, with a nice rocking movement, and a very simple style. Further, it's easy to move around due to being very light.
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Totally not what I expected from IKEA – Where do I start? Reject shop quality. Bought the 16 cube in the black/brown last night and had just a lovely time assembling it (sarcasm) A… Read more
carpenter might actually just quit life putting this piece of junk together.
I wholeheartedly expected it to be made of cardboard (outside panels have corrugated board on the inside of them) fair enough.
What I wasn't expecting - build quality Fully assembled this product is wobbly (that's even with glueing the dowels in place) The dowels are 6mm, which means the holes should be 5.5mm, but they are more like 5.9 (loosely held) Next is the fact that the only screws that are holding it together is the outside 8 screws, simply not enough for structural integrity
The inner cubes all mount by just dowels and in my world that is rubbish.
There is plenty of ways you can incorporate thinner screws (say m3) to join several cubes together complementing the dowels For a cost of AUD$229
The only way you can make this product stable in its current form is to mount it to the wall or put a backboard on it $5 more dollars on screws and 2 seconds of CNC programming would have changed this review to 5 stars.
Fyi, the 4 pieces I have left out makes a negligible difference to strength (being that they are only connected by dowels) In the second and third photo I am showing the deflection with moderate one finger pressure it is deflecting by 10mm (massive amount)
Not happy.
Cooling? Not if you want to keep it clean – Just recently I've found that I'm waking frequently at night because I'm too hot - not because the room is hot (the air-con is on) but because I've… Read more
poured too much heat into the mattress and it becomes too hot.
We decided to try a cooling mattress topper and, after looking at a variety of options, chose the IKEA KNAPSTAD one.
The topper comes all compressed down into a 16.5kg roll (king size) and is made of a 5cm layer of memory foam with a removable cover. The cover has one side which is cooling (summer) and one which is not (winter). I don't actually understand why the cover is removable though because it cannot be washed (according to the paperwork that accompanied it).
Once on the bed we tried it for five nights just under the sheet, it wasn't great but not too bad. However, because I sweat at night, we were concerned about the hygiene aspect since it cannot be washed.
The paperwork said it could be placed beneath a mattress protector so we tried that last night - a very bad move! The protector negated any cooling effect from the topper, meaning that I had a lousy night's sleep, unable to get cool, I'm absolutely k####ered.
The topper went back to IKEA this morning!
Initially they wanted to to give us a credit note as the item will now have to be thrown away (mattresses, toppers, pillows, etc. cannot be resold apparently). Poor design we think, it should have been made washable.
We argued that there was nothing to say about credit only on the item, receipt or website and that we wouldn't have bought it if that were the case, certainly not at $449! Technically it could be argued that the item was not fit for purpose and therefore a refund due, since it said it could be used under a protector, but cannot if you want the cooling effect.
Under the circumstances they relented and gave us a refund.
20 years and still going! – I purchased this bunk bed almost 20 years ago. I has survived 3 children and 3 moves. It is solid pine and sturdy. My youngest son is now 21 years old and 90kg and this is still his bed.
Can't get support when it stopped working – This was fine- and working for about a year and a half. Then it developed an error that the troubleshooting guide said i need to contact IKEA for… Read more
support to resolve. So i did- 4 weeks ago- and was told someone would come out in 3 days. I've been waiting for 4 weeks and no one has contacted me at all about this. I've tried to call and use their online chatbot and been kept on hold literally now for SEVERAL hours over many days until i have to give up every time. I'm on hold again and i feel like pulling the thing out and going in personally and throwing at their store. Fair trading is my next stop.
Pretty good lamp purchase! – The lamp is great and I like the design the light is not too bright and just right.
Ikea Lagan
Awful – Don't buy appliances from IKEA Ikea delivered a wrecked dishwasher and refused to rectify their mistake. They don't have an email address and they keep you on hold for hours on the phone. Seems like the customer is always wrong at IKEA.
IKEA Musken
My granny flat went from no storage to having loads of storage in a matter of hours! – I recently moved into a granny flat that had absolutely no storage besides a couple of cupboards in the kitchen. No laundry/linen cupboard, no pantry… Read more
and nowhere to put my clothes. After spending hours on the internet, going from furniture shop to shop and spending several hours at IKEA, I settled on the Musken wardrobe because of the amount of storage it had, it looked easy to assemble and because it had this "old" look that would suit my old granny flat.
I bought 2 wardrobes, they fit in the Hyndaui Iload van easily and took 4 hours to assemble in total. Instructions were easy to follow. I recommend reading them from start to finish, before starting to assemble so you have a rough idea of how it all goes together. Don't get ahead of yourself.
I am really happy with the quality. The doors and drawers are working really well and they haven't gotten stuck or bowed. The wardrobe comes with optional shelves, I left them out so I could hang long dresses. I think for the amount of storage you get, it's an absolutely bargain. The only downside is that they look like they would be difficult to pull apart and move to the next rental, so I will probably leave them and sell them to the future tenant. If you move a lot and don't have the man power or a trailer, then look for something else. If you're staying somewhere long term, then this is your wardrobe.
Perfect for small spaces – This bed is perfect for a small room. I bought two of this for my kids and it has been a great space saver and organiser as all of my kids clothes… Read more
went into the storage in bed. Plus I put one large luggage underneath this bed. Massive space winner on this bed. A bit confusing when building it so better make sure you read the instructions well when building this bed as it has a lot of components and don't take shortcuts.
Love the look, the bed not so much – The foot board constantly falls apart causing the entire bed to fall. I recently used wood glue & it still happened. The bed broke where the support beam attaches to the foot board this time.
Design & Functionality – I had a look at the trolley at Ikea, happy with most aspects but unhappy that it does not have 4 casters, instead it has 2 only. It is just not… Read more
functional to have only 2 casters, because when you lift one end to wheel it around, everything slide off the trays. Sturdy and neat, nice line, and easy to clean. Having to lifting the trolley to move it around is a bad design, everything will slide off the trays.
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The Kulinarisk oven is no longer working – The oven stopped working one week after the 5-year warranty expired. We called Ikea, and they couldn’t help with the warranty, but they referred us… Read more
to Electrolux service. We paid $112 for a technician to diagnose the problem, a faulty power board that apparently could not be sourced/found anywhere in Australia.
Best pillow ever – This is the best pillow. I went years with my old one because nothing could replicate it until this baby came into my life. I hope Ikea never stop making these
Affordable, simple, fit for purpose – The IKEA Micke desk has been perfect for lockdown life in an apartment, as it doesn't take up much space, has a convenient drawer built in to store… Read more
stationary and a cable hole to keep things tidy. I have the white desk which has the clean design lines we have all come to expect from an IKEA product.
Given it cost a mere $69, it is hard to find any complaints at all.
Clever, Simple Design - And So Practical – We've been using a FYRESDAL daybed as our main sofa for over a year now and it's so sturdy and practical. All solid metal - including the slats! No… Read more
more upholstery cleaning, with toxic chemicals and waiting for it to dry. We just machine wash the cushion and mattress covers, and the metal frame is a breeze to keep clean. The slats mean it is well ventilated and fluff doesn't accumulate. We tried out 3 different mattresses on it until we found a super firm one which suited sitting (sitting is a smaller distribution of weight to sleeping). We like it minimal and breezy in Summer, and add a bunch of throws and more big cushions in Winter for cosiness. There's plenty of room. We also partly pull out the extra bed frame (it just slides out as much as you want, up to another single mattress width), and add cushions to create an ottoman or chaise effect. It then slides away when not needed. It's long enough to lie down on as is, and can easily provide extra sleeping space for 2 when the frame is fully extended. This is such a clever design. The only thing I don't like is the powder coating. It has remained pristine so far, but eventually it is bound to get scratched. Plain metal without a coating would have suited me better. Edit: We purchased a second one of these to create a matching pair of lounges in Oct 2020. I've often been asked the question of what mattress we found worked best on the Fyresdal Daybed, and we ultimately found a Clark Hospital Grade foam mattress was the best for use as a lounge. This is because when sitting, weight distribution is smaller, and focused in one point, rather than spread out across the mattress when lying down. A hospital or medical mattress is designed to reduce the incidence of pressure sores, so is firmer and distributes weight much better than an ordinary sleeping mattress. These 'lounges' are also super comfortable for sleeping!
I purchased a Billy Bookcase in March 2026. During assembly of the item, I noticed a large orange warning sticker stuck to the inside of the cabinet… Read more
which seemed a st^pid idea because the bookcase is open shelved and on display. Today, I bought some solution to remove the sticker and lo and behold upon removal, I noticed two rather large paint damaged spots concealed by the sticker. What a dodgy thing to do! I am so disappointed in IKEA and its quality control people for allowing such an underhand thing to happen and yet continue to sell the item at full price ! Some staff members would surely have been aware of this. They ought to be sacked for taking short cuts and deliberately misleading the buying public! Now it makes perfect sense why a label that ought to have been placed in a less prominent position was used to cover up damage. Shame on you, IKEA.
Looks good, but not comfortable – Bought this chair last year, design wise its a good looking but cushion is firm and not good for long term +4 hours sitting, would not recommend for an office chair. Back support not bad but cushion is a deal breaker, sore butt
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Assembly nightmare - poorly designed instructions and hardware – I bought the Ekedalen table and 6 chairs. I had it professionally assembled via Ikea. It took the assemblers about 10 hours to complete the job.… Read more
Really. I am pretty happy with the table; it's durable and quite scratch proof- suitable for children. However, a bit over a year after we bought the set, one of the chairs developed a crack in the leg and started coming apart at the join. I contacted Ikea who agreed to send a replacement. I tried to assemble the new chair (Ikea did not offer to supply an assembler even though we originally paid for that) and accidentally screwed a bolt right through the front of the chair. I think the instructions and design were pretty poor - no warning at all that it was even possible to do that. I shouldn't need an engineering degree to understand the instructions. The problem seems to be the cylindrical piece that anchors the bolt (see photos). You can screw the bolt into the piece, but you can also screw it out the other side. There's no reason for that piece to be open on the other side. That would have prevented me screwing it too far. With the benefit of hindsight, there is a symbol in the manual that has a spiral diagram and numbers 1 and 2 (pictured) but I had no idea that that was meant to mean only turn the bolt twice. Not even the people at Ikea could decode that instruction. I then had to take the chair back to Ikea to ask them to replace the broken piece. They did not want to do that. They claimed it was my fault and I showed them the page in the manual and ask them to explain how I could possibly understand their language-free instructions. We spoke to two people at Ikea who repeatedly said they didn't have a replacement part in stock. I said I expected them just to replace the whole chair. When I said I thought the cylindrical anchor piece was poorly designed because you can screw the bolt right through it and it should not be open at both sides, the Ikea person said it was like that because they use that piece in lots of furniture and sometimes you are meant to screw the bolt right through it. So the part is poorly designed because it's cheaper for Ikea to produce it that way. Only when I asked to speak to the store manager did they produce the replacement part in about 20 seconds - having apparently lied about having it repeatedly. Appalling customer service. I also recalled the assembler mentioning that he had assembled replacement tables for a number of customers who had screwed a bolt right through the top of the table. It's likely a similar design problem. Having got the replacement piece, it took me 40 minutes to assemble the chair. It's pretty horrible to assemble with no space to turn the Allen key, so you do frustrating little quarter turns then spend 20 seconds trying to re-attach the key. I would probably get better with practice and I did have a little person helping but allow about 30 minutes per chair if you just use the supplied tools.
Ikea Klippan
Best sofa – I have had my klippan sofa for 15 years sagging a bit now but used and abused ever day. Very comfortable once you get used to it covers can be a pain to change as I find it a two person job.will definitely be buying another one soon Show details
Still waiting for support nearly 2 months later