Kogan

I previously loved Kogan mobile, they were always helpful and has the answers straight away but recently something has changed and they don't care.… Read more

They read from a script repeating the same sentences over and over and don't listen. I was provided a case number and a complaint number but no one called after following them up twice. I'll be looking for another provider, it's not like they are the only ones around.

It was easy to find what I wanted and it was an easy to buy. I’m very happy with the items I bought and will be buying more.

Kogan Internet Setup review. Mansi was incredibly patient with me while I struggled setting up my modem as I had my login details incorrect. Mansi… Read more

is a real asset to Kogan Internet. My speed on the 500/42 plan at 8:20pm on a Thursday night near Wollongong NSW is at 525/45 so it's above the advertised speed. I am super happy with Kogan and also have all 3 mobile plans through Kogan for myself and daughters. I highly recommend Kogan on price point and service. :)

There are a lot of robot vacuums available at the moment. Some have replaced the disc mops with a single roller which they say works better. You can… Read more

also pay over $2000 for some of them! The LX20 is sort of mid-range in price and functionality. It does the job well so what more can you ask? Initially it maps your house. It does this by moving from room to room taking a very rough outline. Once it starts to actually clean each room, the map becomes more 'realistic'. The only problem I had and still have, is that I could not setup the connection between the robot and my "Google Home". Therefore I could not use Google to voice command the robot. However the app works just as well although I do have issues when I try to select a specific room (to clean/mop). I have to keep making the selection a number of times before it finally registers. A bit of a nuisance but just takes a little patience. So far I have had no other issues and hopefully I can continue to enjoy the robot cleaning my house for me!

My best purchase from 2024 Black Friday sale from Mighty Ape. I was surprised that it even comes with speakers for music or listening to a podcast.… Read more

You can connect it to your phone via Bluetooth. My favourite mode is Dream, and my favourite feature is when the air pads gently apply pressure on my palms and forearms. I purchased at 849 NZD +88.99 NZD shipping fee to my doorstep. Pretty good deal. Build is pretty solid, just as good as an overpriced Ogawa. operating it is pretty easy, low learning curve. Assembly was pretty easy too. The manual was there to help us. Might add pics and videos later (they're in my other phone)

Excellent quality and price – I was dubious about purchasing a kogan TV after searching a lot of Google reviews on their TV's. I bought a high end gaming PC and needed a 4k TV… Read more

with a refresh rate of 144hz or higher so I settled on this TV for $1499 which included free delivery. This TV replaced a 6 year old 65" JVC LED UHD smart TV. I am absolutely blown away with the picture quality, it's crystal clear and the black is really black there's no white lighting in the background. I actually thought the TV was off when there was no signal displayed but the TV was on. Built in chrome cast is fantastic. It has google play store which lets me bypass a lot of the restrictions the standard installed apps have. The only complaint I have is that the 4k UHD is so good now that the old standard definition free to air tv channels look terrible and pixelated but that is not the tv's fault. This TV is fantastic for gaming and consoles with the variable refresh rate/VRR, auto low latency mode/ALLM and game mode. HDR is fantastic but the TV will need to be calibrated properly to use it. I do not understand why other people are saying it is washed out, HDR is not supposed to be better than UHD, UHD has more pixels so a clearer image VS more contrast for HDR which gives a more natural image, and HDR is meant to be viewed in a very dark room like a movie theatre. Normal speakers are just okay, if you want better sound on a budget buy a cheap Yamaha sound bar with a optical input or HDMI 2.1 input on it. I use 5.1.2 Dolby home theater through a receiver and the quality is brilliant. I would imagine a sound bar would be awesome as long as you use Toslink or HDMI 2.1. If you buy a Kogan tv and have high expectations do not buy anything under $1000. All the bad reviews are for the older cheap and nasty tv's, they are cheap for a reason. Kogan quality and price has in my opinion come a very long way in the last 5 year's along with new technology allowing a little older technology to become cheap now. Do not expect a$5,000 to $10,000 OLED Samsung quality out of a $1450 tv delivered to you're door. All the $1500+ tv's are good quality especially the tv's with 144hz refresh rates or higher. If you watch Bathurst, car racing or sports that are fast paced you really want the 144hz refresh rate or higher so the motion picture is smooth and not blurry. General rule of thumb is, if the tv is good for a 4K gaming console or PC at 144fps to 400fps the picture quality for tv, blue ray, and everything else will be great. If it lasts 8 to 10 years I'll be very happy.

I’m glad I bought bags and filters extra as you don’t even get a spare one of each with your vacuum. Other than that very happy. Works well on carpet and hard floors

Came packaged in a solid cardboard box to withstand any knocks. Was extremely easy to set up and packs a punch. Sound quality was perfect.

Great Robot – I was very surprised how good this product was awesome

WARNING!! You will be ripped off for replacement parts. This product works well, sometimes the water doesn't come out, and sometimes the software and… Read more

the robot malfunction, requiring a reset. The real problem comes when you go to buy replacement HEPA filters. Not only do they make you pay 59.99 for it, but they also charge 12.99 for shipping. Unless you become a "First" member, which is just a rort unless you plan on buying everything with Kogan - you pay to become a member.

After a few issues with 2 x 65" X98Js not working, I got a call back from customer care, who acknowledged the issues and upgraded my set and had a… Read more

local installer come and help with the setup. I did have some trouble initially contacting the customer care dept, but once they had recognised the problem, they were fantastic. The 77" X98J is a vivid tv set, just stunning colour and contrast and fairly easy to navigate once your logged in. It is an ai set although we are learning each other's habits currently, so it isn't quite working for me yet, but can see a light at the end of the tunnel. All in all it certainly a great top end tv for the price.

Stick vaccum – An easy purchase. Product arrived promptly. Seems very powerful and does a good job. Very reasonably priced.

One of u Mo – Thank you Kogan ordered these filters on the 14/10/24 was delivered today about 14:00 pm 16/10/24 A great job you are very fast at delivering. It is best outcome ever.

Well worth the price – Easy to set up. Connected to iPhone and iPad and the picture is good even in a semi dark room. A bit finicky with MPEG but acceptable. Sound OK. Very good value at $249.

all good – so far all good just got to get more wire racks

Poor communication, died within 2 weeks, finally got replacement, died within 2 weeks.

I purchased a Kogan Dual Boiler Espresso Machine Model KAZOCOFDBSA in October 2025, and the "Dosing Funnel", a flimsy piece of plastic, has broken.… Read more

It has small 5mm plastic arms which hold the Portafilter in place while the grinder fills it with coffee, and one of these arms has snapped due to constant flexing when the Portafilter is fitted. I had purchased the 3 years Extended Care warranty extension. When I filled out the "Customer Care" case, I even enclosed photographs of the broken part, and even offered to buy an additional Dosing Funnel and Portafilter for the future. The response is that "we don't have spare parts for this machine." It took a Message on Facebook to get them to call me, but the Manila-based call centre agent confirms that they sell appliances into Australia with no available spare parts. Since this review, Kogan "replied", saying a supervisor assisted me, but all she did was reiterated that they have no spare parts. She confirmed on the phone that they import and sell appliances with no spare parts. Their warranties are worthless.

I have since found similar parts elsewhere at my cost. Will never deal with these clowns again.

Battery failed before the 1 year warranty period. I have contacted Kogan many times to request a replacement battery. I have used a web helper to… Read more

contact them. Consumer Affairs gave me an email. No response to the email address given. Sent me an advertising email with the battery listed for $69

Good product but cracked – Has been reliable over the year and worked well but has now cracked on one side and the cracks pinch your skin when you sit on it, ouch!!! A little… Read more

more plastic or a few more supports would have probably been a good manufacturers upgrade. Will need to find another brand with a more ridged seat to replace the Kogan unit.

Very reliable product – We are using the 7.2L version for about 4 years and no problem at all. It works well for different receipes

Stopped working after 10 uses – I purchased this product approx 8 months ago. I have sent 3 complaints to kogan with no resolution so far. The vacuum works OK, I typically have to… Read more

reset the device each time I need to vacuum which is annoying.

As for the mop function it was working however now it won't work at all, despite doing a reset and a hard reset of the device. It starts to clean the mop pads and then just goes back to charging.

I spent almost 900 on this device and I only purchased it for the mop function and it has only worked about 10 times.

Have contacted kogan support several times and not getting any responses other than the standard troubleshooting response

I love this dishwasher. Honestly, for a ‘small’ bench top unit it does take up a fair bit of space. But it’s so worth it if you aren’t prepared to… Read more

wash dishes by hand every day. This dishwasher has been such a great purchase, been going strong for 6 years now with use every second day (if not daily). Hopefully it keeps going for many more years, and I’m so impressed that it seems to be good quality the way things USED to be made, when you didn’t have to replace them after a year. The Kogan dishwasher is still running perfectly.