La Prairie

Worst online shopping ever – The products are quite good! but the online customer service is really terrible. They ask customers to provide IDs like drivers' license and bank… Read more

statement after you placed the order. They put my order on hold after I told them I'm not willing to provide private documents. In the end, they cancelled my order, i purchased the products from David Jones. I would strongly suggest not to buy from La Prairie online stores.

Very expensive for oh-so-very-ordinary cleanser – It is pink and gives good amount of foam. But it is very ordinary and overly priced for what it does. It is $115 for 125ml - very generous sized… Read more

tube. My face feels almost squeaky clean after washing with this cleanser (I have combination sensitive skin). If I don't see the label I wouldn't know if it's La Prairie or Johnson & Johnson. Maybe my expectation was too high because of its price. Only the feeling of luxury from the price Overly priced for very ordinary cleanser

The product may be good. The service is, oh no, there is no service at all! – Placed an order on their official website on Black Friday. And then, no email, no tracking, no nothing. After a long time wait, I received my order,… Read more

but one item they write in the order confirmation is missing. Contact them, and get a very rude reply with no apology at all. Have sent the item back and went to DJ to get it. If you wanna buy their product, go to the store!