Microsoft

I purchased "MS Office 2024 one time purchase" (for a stand alone word processing programme WORD and other programmes) for $219 and recieved the 2… Read more

emails for downloading ; the programme and product key. The reason being there are no ongoing fees and you still have a great programme to use. To cut a long story short the downloading went sideways after redeeming the product key / license. I recieved an error message cutting the download off from the server.

After logging in to my Microsoft account (which contains only one purchase) i tried several times to download the purchased programme. I found that the download i was receiving was the new Microsoft 365 which has annual fees. The purchase on my account is represented as MS office 2024 with an install button and nothing else. Nowhere else did i see the MS 365 program.

I installed one of the last downloads and it came up as the MS 365 programme and requested that i buy it to be able to use it.

I telephoned the Microsoft help line 1800 624 449 and got AI consultant, requests to speak to a technician proved fruitless; basically all help is self help online (no 3rd person ).

I have unistalled the MS365 and also used the MS license / key removing tool to clear potential licensing bugs. another attempt to download was fruitless.

With no tech support , i guess i am out of pocket $219.

Wouldnt recommend this product for self downloading unless your tech savy.

This is the worst tech support I have ever experienced, it has certainly cured me of purchasing Microsoft merchandise. Products maybe ok, but technical support is a nightmare.

This software is so much of a f*ckup, I sold every one of my $14,000 worth of Microsoft shares. I don't want to be any part of this company.

Constantly locked out of account, can't get back in. No tech support available. Tried to delete a few hundred emails, have been locked out of account… Read more

again. Trying to submit to parliament and fighting a car insurance company, can't access my email account indefinitely AGAIN, this only happened last month and it's constant. It's literally reduced me to tears and had me contemplating unaliving at regular intervals. Very distressing, would not recommend at all

My series X has been a great add on to my lounge room setup, it syncs really well with my OLED and Dolby vision is seamless. The keyboard and mouse… Read more

adaption has also been brilliant for certain games.

The game library is strong and with the Xbox game pass ultimate add on I’m finding myself enjoying new and different games every month. My only gripe is that my halo edition Xbox series X controller is experiencing some paint fade.

Placed an order that is due for a certain delivery day.. .that day comes and it's still "pending" - when you try to find a support contact they have… Read more

no email and the "chat" is an AI bot that gives the "runaround" before telling you that the item is in fact on its way.. (took an hour to get to this). I'm betting it does not arrive today.

Did the quality department sleep? – Probably the worst machine I have ever owned. I've owned countless of laptops and desktop PC's since the early 90's but the fact that the makers of… Read more

the most used operating system has slapped their name on such a scandal or a laptop is beyond me.

Would you like to get 5-10 BSOD's a day while you're working, because the "smart" screen detachment system is made with materials that probably cost $3? If yes, buy a Surface Book 2.

Would you like a PC packed with hardware, a great Nvidia card that you can barely use, because the thing itself will either crash or make the laptop so warm it sounds like you have a jet engine on your desk or on your lap? You wanna be THAT guy in an open office with all eyes on you because your small compact laptop sounds like it's about to blow up if you have 4 chrome tabs open? Then this laptop is right for you.

It's a disgrace that this laptop is/was sold for 2-3.000 euro.

We all know most laptops turns into radiators when they're using 20%+ CPU, but this one beats them all. You probably thought this laptop looked great on paper, because its powerful, you can use it for work, game on it if you want to visit friends and have a fun night playing games and even detach the screen so you can watch Netflix in bed. Forget it, the detachment system will die on you after a month and you can spend hours and hours each month troubleshooting the next reason as to why it can't detach and/or is causing you blue screen of death everytime a wind of air touches the monitor. I could go on. If you see a Surface Book, new or used, on sale, there's a very good reason. It should be never hit the market. RUN!

I agreed to purchase this product on a monthly subscription basis. Since purchasing, the excuse is that my system is full and there is no storage… Read more

space on c drive. I have even removed many programs I use but there is still no storage. What a joke as I am now saddled with this product which I cannot even install.

Oh I I wished I'd have taken the time to go to product review and had read the bad reviews of Microsoft 11. It's terrible wish I'd never upgraded,… Read more

constantly asking me to action something, constantly wanting to do upgrades when the first upgrade took 4 hours. 11 is STILL trying to load on my laptop so I gave up and used my phone to place an order. Just checked, it's STILL trying to load, what a huge piece of rubbish it is.

Product doesnt work how it should – The mouse wheel will not scroll, no matter what I try in the settings I downloaded the mouse and keyboard centre it didnt help at all. will be… Read more

boycotting all microsoft harware from now on.. its a shame because the keyboard design is quite nice. however some buttons are assigned to the wron key .

Great budget webcam – I had a lifecam show for about 4 years and it was great, bought this as a replacement knowing lifecams are usually good. Works perfectly by plug and… Read more

play. No problems with windows 10 as others have had. Works with all of the camera, voice command, and conferencing software that I have on my pc. The picture quality is great, true HD, and the mic has good range pick up and clear audio.

What an excellent example of a gaming system, full 4k gaming and streaming – Full native 4k resolution, Dolby Atmos and beautiful controls. Huge range of games. The only down side is that the battery packs and charge stations seem to be poor quality, but these are aftermarket items at best.

Do not do it!.. avoid using one drive, I wish I had! Sadly I have to agree with the other one star reviews… (I would give a minus if available). The… Read more

mess One drive made to my system, it appeared to take over which was very stressful. Then the lengthy and expensive IT exercise to have it brought back to close to normal. Even seeing One drive written anywhere on screen now gives the shivers …

Avoid, bad quality and doesn't last – The biggest problem is they don't last. I have three because they are comfortable to use. But the left button of all three failed within a year with normal office use. Really bad quality. Avoid it.

Good Sound , Comfortable but build quality of wire and control box not designed to last long – I owned 2 of these. I liked the sound and long term comfort. Treated the headset with care but after 6 months of regular use the cable started to… Read more

crack and there was a loose connection inside the control box. This initially caused some cracking sound and then finally stopped working. Unfortunately a good product has been let down by due to low quality of connecting cables and control box connections. My advise : Casual and careful users : Go for it and treat it with extreme care Regular users : Stay away from it.

Microsoft scam – Bought Microsoft Surface pro 7 15 months ago. It completely stoped working. Harvey Norman send it back to Microsoft for repair. They sent me back… Read more

refurbished second hand unit to replace mine. By mistake left my SD card inside and it vanished. I refused accept refurbished unit for mine brand new one. I asked for mine to be sent back to me and HN just said NO you can’t have it back. I’m stuck with refurbished unit in place of new one. I was told this is what Microsoft do!!!!! Heart broken how Microsoft is treating costumers and on top my SD card is now in black hole called Microsoft!!! Will not go back to my Harvey Norman store again ( I was very good costumer) and I won’t buy any Microsoft product again!!!

It's good but not the best – The only problem with his mouse is that when you scroll up , your screen sometimes may go down and when you scrolling down your screen may go up. Other than that it's a good option comparing other products.

Second Natural Keyboard in 15 Years – Finally had to give up my original Gen 1 natural keyboard from more than a decade ago. But not because of the keyboard but the PS/2 connector was… Read more

becoming loose. I do not have a single bad thing to say about that keyboard. So naturally, my replacement would also be a natural keyboard since I've learned to type with it (even if I don't type as much as I used to).

The Gen 1 keyboard with the split design was mainly designed for the arm spread circular motion when typing. This 4000 keyboard have also accounted for the wrist twist rotation motion towards the centre. Even for me who have used the natural keyboard for over a decade still need a bit of relearning and adjusting with this keyboard. But that leap is no where near what it would have been if transitioning from a "standard" or a laptop keyboard. But that retraining is highly worthwhile for those who do A LOT of typing long term. Microsoft have also added 4 additional keys (equal, parentheses, back space) above the number pad for those who do a lot of data entry. Again, takes some getting used to. The leather covered wrist support is also a nice touch (pun intended). This full size ergonomic keyboard is fantastic in keeping your fingers aligned with the arm to eliminate wrist strain and lateral bending.

Now on to the bad points. Microsoft should have split the space bar into two. The keys at the centre (t,y,g,h,b,n) are pressed at an angle following the wrist rotation so they are easy to press. But the single space bar is pressed vertically which makes it feel a bit stiffer. The second problem is the most complained about online relating to the zoom wheel. It looks like the scroll wheel on the mouse but it is used to zoom in and out instead. And the IntelliType driver doesn't let you customise the wheel function. There are custom hack available online on how to change the function to scroll but you need to do that for each program and the result is not always as intended. I guess Microsoft have already moved on from this keyboard to create any updated software. Lastly, I wish I could use the function keys as traditional function keys (as in F1, F2, etc). Microsoft have assigned other shortcuts to those keys as default so I need to leave the function lock on to use them as function keys and hence the indicator light (similar to the Num lock and Caps lock) is always on.

For those who don't like this "chunky" look then there is the Sculpt which is better looking and more compact. But I prefer a chorded keyboard.

Been using it for about two weeks, overall it’s annoying – The mouse struggles with precise movements and sometimes doesn’t register that you’ve moved the mouse slightly. Just try clicking links or dragging… Read more

and dropping something. Tedious.

You cannot rest your index finger on the left side of the mouse (left click area) and try to right click with your other finger on the right side, this is because it will register it as a left click since you’re already touching the touchpad. This causes you to open links you didn’t want to often when all you wanted to do is open the right click menu. Frustrating.

There is no native middle click, you require software to be installed to middle click by using three fingers to press down. Absurd.

The idea is cool but they’ve failed at implementing it to replace a classic mouse. Not worth the hassle, will be returning.

Solid quality product. Fast, good battery life and an excellent high resolution screen which is a feature of Microsoft laptops. Quality feel to the body. You pay more but you get more

Lettering on keys wear off quickly – I installed this keyboard 3 months ago. Already the letting on the A, S, E and T keys have completely worn off and the I and O keys are half worn… Read more

off. This keyboard was more expensive that an equivalent Logitech keyboard which lasted me well over 12 months (probably 18 months). I will never buy another Microsoft keyboard.

Ergonomic typing – Ergonomic typing layout is why i got it. Been using it almost daily for a few months now and i do notice less hand fatigue. But annoyed that the lettering is already beginning to rub off! I took off two stars for that as it's not what i expected.

Excellent – Why did I endure a heavy(batteries) cordless mouse for so long? It's almost like using a touch screen- Have used it on really smooth surfaces and too… Read more

often on my sheets when plugged into my netbook Lightweight- can use it for hours comfortably

Almost too sensitive

Seems to work on any surface

cheap

Came with an adapter so I can use it on my old computer

Rubber on scroll wheel perishes – The rubber ring around the scroll wheel perishes after a years use. It becomes sticky on the surface and you cannot scroll anymore. Cant clean it so mouse is useless.

Elite xbox controller – Super fast post,well priced , definitely will buy again best service about, and e everything in the store is well priced and good range of games and all stuff to do with gaming

4.8 stars ;) – I bought this to fit into a computer desk designed by someone who never owned a computer. The keyboard tray is too narrow for a keyboard and mouse,… Read more

and the main desk is too high to comfortably use a mouse but well done for a flat panel. This is a small keyboard and after a few minutes of getting used to the almost notebook like feel, it is really nice. If it had some little feet to prop up the top it would be perfect. I accept the design was for mobile use, but how hard would it have been? Some web reviews complain about the sensitivity of the space bar. I find none of that. Getting used to the Dhat arrow keys is a bit of practice but it comes with use - just misses greatness but still a fine product. As a keyboard, very happy. Caveat. I am a touch typist and do not use a numeric pad often, and am very comfy using the primary numeric keys. Size, good tactile touch, quality feel. Missing feet to adjust the slant

Made for the later Surface devices, but doesn't connect properly – Not only because of an excessive cost and limited availability for a dock compatible with the new Surface devices (eg Surface Pro 7), but it shows… Read more

that it isn't charging correctly, it has ongoing issues actually connecting to screens, printers, and interlinked components etc. Microsoft's products used to be amazing by comparison, but now questioning why they aren't doing the job for the cost... Microsoft's own advice is then that if it didn't come with the product (again, one of theirs) that it might not work well

My three years old surface laptop go is in no bootable status after a Microsoft software prompted update. I tried to reset with the recovery image… Read more

but it's an hardware issue rather than a software. Microsoft customer service estimated AUD $723 for the repair. A Microsoft device with an hardware that last three years. Very disappointed

Don't buy a laptop with Windows 11 – I don't know why Windows is keeping update systems while they cannot make their current windows run smooth like apple. This is maybe my last Windows… Read more

laptop. I previously thought Microsoft system can run well within its own system. However, the problems keep coming out. When I already use for 3 years, I feel sick for this laptop. The screen brightness will automatically change, even you don't allow it to change to the environment. The time zone will change frequently as well. And when I realised these problems, it already does not allow users to change back to Windows 10.