Oricom

I had no trouble in setting up the camera, however as per previous reviews, I found the view from the camera to my IPHONE small, I was expecting the… Read more

size of the picture to fill the full pace of my IPHONE as per the photo on the box that I received the camera in. Is there any updates or suggestions to enable me to achieve a larger view on my iphone

Difficult to program – Found it difficult to set up and commission and tyres drop out saying they are not reading.

Useless - thinks a baby is there when it isn't – Useless - you can remove the baby and it still thinks the baby is there. Just sits there flashing away happily. Worst purchase I've made for our child.

Fair, but not as loud as I would like – Modern appearance, and ring tone is loud. But I bought it principally for the amplification of voices. It's louder than a normal phone, but turned up… Read more

to 9 on the amplification dial (the maximum) I find it only just loud enough. Could do with being louder

Disappointing – Facts: - Battery life terrible - Picture quality average - The battery on the unit swelled and was unusable without the charging cable after about 9… Read more

months of use - Zoom function not really beneficial at all. - Range was ok

Purchased after reading reviews from this site and others. Wouldn't recommend.

Excellent product - exceptional customer service – Its a great product that has helped my kids sleep tremendously. What is truly outstanding is tue customer service and support from Oricom - they really care about their brand and customer. I can highly recommend them.

Definitely worth getting one, I had trouble with other brands from work site location trying to reach trucks, the DTX 600 had no problems, very clear… Read more

communication and no more complaints from drivers not being able to hear me call them in, the volume is way better than I had and the unit is designed well, no more accidentally turning volume down or disconnecting the headphone jack if bumped, very happy with the unit.

UHF won’t turn on – Radio won’t turn on shows dc then switch’s off. Power at plug showing 12 volts.

Purchase this radio unit directly from Oricom, and discovered that it uses RJ12 plugs when I was preparing for the install by and Auto Electrician. … Read more

This becomes an issue when you wish to install the unit into your car with a pass through plug in the dash. This is a standard install these days. Firstly it will need the extension cable - can be purchased from Oricom. However Oricom do not have a solution for the pass through plug for the car dash. It is possible to find aftermarket RJ45 plugs with no issues - I could not find an RJ12 to fit the dash. Why not standardise and make the customer experience easy.

We bought this uhf radio for our 4wd – We bought this radio for our 4wd and it works really good haven’t had a problem with it until now. The problem is with the cord for the microphone… Read more

where the outer part of the cord has perished. I phoned oricom and a replacement has been sent out the lady I spoke to was very helpful and sorted out the problem I would like to say thank you

We just have the ankle bracelet and base unit. Unfortunately it just doesn't hit the mark for value. If you forget to pair it each time, you can… Read more

guarantee youll have to go and wake your bubs up. Also I think they could have done far better with the app, you can not set upper and lower limits for alarms so if youre monitoring you can almost be certain youll be up all night watching. Also it takes sometimes 40 minutes to calculate a skin temp baseline which absolutely sucks for those arvo naps. Honestly I would look elsewhere. The lady at baby bunting actually gave me the number for oricom when I purchased it assuming im not the only person that can't predict the missing information from the instruction manual

Wonderful Service – The service I’ve received has always been very helpful, prompt and friendly. When seeking support for any issues I’ve had, the service was excellent. The UHF310 suits my needs.

Severely disappointed and filled with regret. I watched youtube tutorials of this product to see how it worked when I decided to purchase - if only… Read more

it DID as promised! The charge points are frail and don’t sit properly. Despite having multiple wifi signals to connect to, it consistently drops out. “No Link”. Despite motion sensor turned OFF, it turns on its own. I can’t control the camera from the monitor - it feels like it’s FIGHTING me. Auto turns off within minutes. I wanted this product so I could get things done around the house and monitor while bub napped, but I find myself spending so much wasted time trying to fix and reset the monitor until I just give up. More than defeats the purpose when I get it working and within a minute the camera drops link or moves out of view on its own and I have to keep sneaking into the nursery to adjust.

Some issues but Oricom very helpful – We have had some issues with the baby camera, the charging cord broke at the connection point after 12 months, but Oricom happily replaced us with 2… Read more

new ones. And the parent unit just after 2 years could no longer be heard, the sound wasn’t coming through the parent unit, (it still came through on the app) but Oricom where amazing and are sending us a replacement parent unit as the device is less then 6 months outside of its warranty. So despite having a few issue, we’ve been impressed with replacements. The camera and parent unit when working, are amazing.

5 replacements all with similar issues Cheap, Tinny Rubbish! I did a lot of research into baby monitors before deciding on Oricom. What a mistake… Read more

that was. Wish I had someone to talk me out of it.

A few points to keep in mind * Faulty strobing/flickering night light. Disruptive to child’s sleep. (Strobing/flickering not a feature)(Would occur without nightlight feature being used at all) This issue occurred within a few months of receiving each replacement.

* Temperature sensor is extremely inaccurate. Ended up using a separate Bluetooth thermometer. Regular warnings of High Temperatures when it was not even close.

* Motion detection was hit and miss at best. For example, Child fell out of bed a couple of times and it wasn’t captured at all.

* Monitor speaker - is very poor quality. Suppose to play lullabies and noises. Comes out as a very static sounds. The ability to speak to your child through the camera is incoherent, if heard at all.

* Separate monitor display has a poor battery life and if slow to turn on.

Oricom will not provide a refund despite reoccurring issues with every replacement. They continue to push their rubbish product until your warranty is up.

Do yourself a favour avoid Oricom entirely. You will not get the support you would expect when the time comes from such a big company.

Initially disappointed & unsure, now a happy little camper – Fantastic little unit. Should meet my needs well. What has already exceeded my expectations though was the customer service I received from Sam. She… Read more

guided me through some troubleshooting steps to overcome an issue experienced on initial set up. Thank you so much.

Great customer service – After purchase in NZ, there was a technical issue and after immediate contact with customer service in Australia, and talk through of possible… Read more

problems and fixes, it was decided to replace product. They contacted supplier here in NZ and all within 2 hours I picked up replacement product . Never have I had such prompt and efficient customer service. A great testament to Oricom and their product and staff.

nice to use simple clear screen – upon receiving my Oricom UHF028 fits nicely into my home as i use as home base it nice light clear dial the sound is clear as very happy with it

Great product – This radio has been brilliant for me and my family. We do a lot of remote travel and have found the audio really clear and the hand piece is super easy to use.

Oricom support – I have contacted Oricom twice about my unit and Janet Salama has given me the best service replying quickly and fixing the problem fast. I have twins… Read more

so rely on that monitor greatly. She is so very helpful and I appreciate her amazing service so much we need more people in customer service like her and I hope she gets recognised for this Thankyou Allanah

inaccurate – faulty reading after only second use. Started reading high temps 40+ then just reading HI. I contacted support and they were really helpful with… Read more

dispatching a new unit. After reading others reviews I would be inclined to buy a different unit altogether. I just hope the replacement unit works longer than a few months like my first one.

Acurate monitoring – Does the job really well. My brother was the one who discovered this and recommended this specific brand to me. He said it does not cost much but performs really great. He was right after all.

Price pont winner – Good entry level unit to get you up and running. The bundle deal is unbeatable value. I have noticed some noise likely generated by the vehicle when… Read more

it is running coming through the speaker, has no effect on the performance of the unit. At this price point shielding to deal with in vehicle electrical interference is probably asking for a bit too much. Very happy with mine.

When I first purchased this monitor the connection would consistently disconnect between the monitor and the camera. Oricom replaced the camera which… Read more

temporarily fixed that issue. Unfortunately, the connection on the monitor will randomly drop out in the middle of the night (despite there being good wifi) meaning we lie in bed listening to the beeping and have to get up in the night go to the other room and switch off the monitor. The charging cable will also randomly disconnect meaning the monitor will also start beeping in the night. How ironic that the monitor is waking us up more than our 3 month old baby! This product is frustrating and unreliable. Have lost all faith in the quality and reliability of the Oricom brand.

I've had no issues until now!!! – I own a Oricom uhf 380 mpk and purchased this in 2020 and today 2023 it keeps switching off when I turn it on I rang the support team (Janet) lovely… Read more

lady no questions ask sent out replacement unit wow what a fantastic after sales service I will definitely purchase there products from now.

Don’t waste your money – Bought a baby monitor from oricom which I discovered was faulty within a couple of days. Tried to return and their returns process is absolutely… Read more

shocking, customer service non existent. Even though the item is faulty I still have to pay for shipping plus a restocking fee. Waiting weeks for them to respond to simple emails to arrange the return and when you call them the line disconnects before you can talk to anyone.

Ok for a last resort – Great idea, but not great at the execution. My newborn HATES it and I found one of the manual suckwrs to do the job better. Very disappointing consider I paid $70

The worst and most unreliable thermometer we have ever owned. When needed at the most critical moment in winter it will always come up as L16 error.… Read more

When we finally get it working, the temperature reading is very off and inaccurate which is very dangerous when our child has a high grade fever. How this product passed TGA is beyond us.

Couldn’t trust reading – Get the same temp range every time. 36.5 -36.7 bub was really hot used another went up to 37.9

Great after sales service – I have had a 400r for 5 yrs and am very pleased with it. Bought a second one around 12mths ago which suffered some technical glitches, after some… Read more

trouble-shooting with Oricom support I have received a replacement, Janet and Sam at O/support could not have been more helpful, cheers team - Andrew