Shark

Dont waste your money. The main thing that influenced my purchase was the promise of a self cleaning brush as well as "its effective,… Read more

maintenance-free hair removal", As i have 2 cats it seemed perfect, After 2 weeks the "self cleaning brush" has clogged over 5 times". As i was recovering from a broken spine I was unable to return it for a refund so now im stuck with a useless vacum & down $220. If only I had waited & got myself a dyson. Note the latest clogged piece my vacuum spewed out

What a piece of absolute garbage. Does nothing like it says. Only thing it’s good for is going over already clean floor. My vinyl floor is only 3… Read more

months old so should not be a problem. Don’t waste your money and they say you can only use their floor cleaner which the cost is a rip off. All I can say is BEWARE Save your money

I was so hopeful that this vacuum would be as good as my old Dyson stick vac, but it is not. It is heavy and bulky, and cannot stand up on its own… Read more

without having to be folded in half (annoying if you just want to stand it for a few seconds before resuming).

I have a dog and a daughter with long hair, so was excited by the advertisement of hair not looping around the rollers. It is true, the hair doesn't loop, but it has to go somewhere and gets clogged in the tube as a huge hair snake.

This vacuum is not great if you have stairs. You can't easily use it on the stairs due to it being heavy, and as soon as the foot locks into a straight position, the suction turns off. You need to use the handheld head to do stairs, so a bit of mucking around changing attachments there.

The batteries have become extremely hard to get off the machine. My very strong husband has to use all his strength to push the release button in.

The filter gets clogged very easily. We cleaned it as per the Shark recommendations but it now has a loud high pitched noise. I took it back to Harvey Norman and was told that the motor is not getting enough air flow because I vacuum up pet hair! The whole reason I bought this model was because it is promoted as being great for pet hair. Even has 'Pet Pro' in the name.

This little machine is the best spot cleaner I have ever had. Definitely the best on the market today.

Don’t buy their products! Product rubbish and customer service appalling. Bought a Sharkninja steam mop in February, a month later the pads stopped… Read more

spinning and randomly it stopped steaming intermittently. I contacted customer service who advised I need to send a video of the issues. As it was intermittent it was about another 3 weeks before the pads stopped spinning and the steam randomly stopped. Luckily I managed to get it on video.  I sent the video to which they responded they would replace the mop IF I sent a photo of the mop with the cord cut. I have three dogs and a very large area that needs mopping, it could take a couple of weeks before I received a new mop so I advised them I would send them a picture of the cord cut once I had received my new mop. They refused. Bearing in mind this is a two month old mop which I first reported issues with only a month after purchase this is ridiculous.  I have contacted ACCC who will hopefully get a better result than I did.

My previous Shark had phenomenal suction but the Navigator PET does not. On hard floor it leaves dirt behind and on carpet need to go over the same… Read more

spot repeatedly to remove dog hair etc. I'm not sure but maybe there is something wrong with it ? Same from new, very weak suction.

We have 2 adorable Labradors who love to be in the house with us. Unfortunately, they do tend to bring the outside in with them. Our old VAX wet/dry… Read more

vac was too old, messy and inefficient. So, we invested in a new carpet cleaner. We did our research and decided on the Shark CarpetXpert to fulfill our requirements. We purchased the Shark from Good Guys in Ipswich QLD with extra fluids to supplement the meagre included consumables. We have hard floors throughout our house but we do have a rug in the lounge that dogs like to lay on, so that's the primary use for this machine. We have used this machine several times now and we are very impressed with the results. It's perfect for the small area we need to clean. One thing I will mention which is not in the literature, is the method of operation. You need to draw the machine slowly back to you after pushing forward. This helps the brush and suction lift the dirt. Don't try to use it like a vacuum cleaner with quick movements. As with all products you buy, there's good things and bad things to report. So, I will elaborate on both of those.

First the BAD:- -The machine has a water tank that holds only a couple of litres of water plus the proprietary cleaning solution in dilution. -The cleaning solution is the ONLY one that the manufacturer authorises and is quite expensive. We did try a third party product but it was a failure as it foamed excessively and made a mess so we only use the Shark cleaning solution now. -The rug we use it on is only 4.8 square meters. The machine uses an entire tank full of water just on this small area. -The dirty water tank is located just below the clean water tank and looks to have the same volume. However, has a shut-off mechanism that operates when the tank is only about third full. I wouldn't want to try and clean an entire house with this unit as you'd be constantly emptying the dirty water and filling the clean water while consuming a truckload of (expensive) cleaning fluid. -The machine is quite noisy but I guess that is understandable as it does create a lot of suction. -The machine weighs a lot but the wheels make it easy to manoeuvre. -There is a small OXY Multiplier liquid tank to assist the cleaning solution to remove stains. When removed from the machine it does tend to leak a small amount of liquid. The OXY fluid is basically a hydrogen peroxide formula so being careful where and how it gets stored is vital unless you want to damage the surface it is placed on. -The power cord does not retract within the machine as per other vacuum cleaners. However, I know why they haven't as this would make the machine heavier and bulkier than it already is. -Cleaning solution is too expensive.

Now the GOOD:- -The rug we clean is mainly white and looks reasonably clean already. However, the Shark gets the dirt out that we can't see. The rug looks brand new after machining it. The dirty water tank gets filled with a disgusting amount of very, very dirty water. So, obviously looks can be deceiving, it gets the dirt we are unaware of. -The ergonomics are excellent. The handle which is at a forward angle looks weird until you start using it as the angle of the machine in operation matches the natural hand position of the operator. -Power cord storage. As the machine doesn't have a retractable cord storage, there is a pair of tabs that the cord winds onto. This is mounted on the back of the machine with a small clip moulded into the plug to grip a loop of cord to retain the plug in storage. To save having to unwind the cord for use, the tabs rotate toward each other to allow the cord to simply 'fall' off from it's storage position. This is convenient and less hassle than other mechanisms. -The machine has a spot clean attachment (that we haven't tried yet) but with how impressed we are with this machine, I'm sure it would work just as well. -There is a small brush like device under the cleaning head. It turns the water on and off. The water is only applied in the forward motion and off when you pull back, thus saving water and not getting the carpet too wet. -The machine has a DRY function too. This is used after you've finished WET cleaning. The rotating brush deactivates and the water is turned off. You use the machine in the same way as wet cleaning but now the excess water is sucked out of the carpet aiding and shortening drying time. -The cleaning head is a clear plastic thing that lets you see the water and dirt being removed from the carpet in cleaning mode. In dry mode you can see the water being sucked up as the carpet gets less wet. You can then see the change with less wet streaks appearing in the clear head indicating the dryness of the carpet. -The machine requires very little maintenance. Only the cleaning head requires cleaning after use. The cleaning head comes apart easily and everything is just rinsed with clean water and dried before storage.

Would I recommend this machine?

YES. It's very good at what it does.

I like the Shark Flex Style Kit - my second order was perfect and I’m happy with the product itself. But my first order was a mess - the website… Read more

glitched, dropped two of the three free promotional attachments, and still checked me out.

Customer service told me tough luck - either pay for return postage on the two unopened boxes (around $23) or reject delivery, which wasn’t possible since the parcels were just left at my door. Even after explaining it was a website error, they wouldn’t cover return shipping.

Okay products, but very poor and inflexible customer service when something goes wrong, so be careful when placing any orders!

I got last wesday and i love it's so light easy to use in the past Hoover steam mop that was heavy and leaked water not this mop

I placed an order two weeks ago and the courier company they use is a joke. No one is taking responsibility for the item and it’s only just been refunded after two weeks. The customer service is completely non-existent.

Purchased this January 2025. Works well with good suction and reasonable battery life between charging. Light weight for use above shoulder height… Read more

yet appears well made. So far it represents good value for the money. Does an excellent job on hard surfaces ( kitchen floor ) and a reasonable job on carpet although care is required due to the light weight construction.

I had a cordless which I gave away , and to be honest I would never buy a cordless again . Why ? Well , after 3 years it would barely hold a… Read more

charge and the operating time came down to a measly 10 minutes and the suction , sucked.

Eventually I decided on this Shark .

It was smaller than the photos would have you believe ,when it arrived I pieced it together and took it for a spin.

The suction was fantastic and I found on some surfaces I had to open the relief valve to drop the suction power .

I tried it with the canister detached and then with the wand detached , using to reach up into the ceiling for stray cobwebs and going under low furniture and my bed .

I then without telling my wife , went over some rooms she had vacuumed a few days earlier with the older vacuum cleaner she swears by, and as you can see In the photo I ended up with a canister full of dust and grime .

I have included a photo of the old vacuum cleaner, a well known brand that has factories all over the planet , and a well respected brand at that.

Out of curiosity I compared the noise level to the old vacuum cleaner, because this Shark seemed very quiet in comparison but the decibel reading were 88db for the old model and 80db for the Shark.

I put what I was hearing down to a different pitch level in the noise a bit like comparing bass to a midrange or treble.

The Shark was used on mainly wooden floors with plenty of rugs and hall runners in the mix . I didn't bother to lower the suction when shifting from the rugs to the wooden floor , it was not necessary, it was only the small light weight mats than presented a problem with the suction being too strong for these .

You have heard of washing machines swallowing socks never to be seen again well, this vacuum cleaner did the same thing , at first I could not find it in the hosing but then spotted it in the actual barrel with all the rubbish.

A couple of gripes here .

I found I could not sustain vacuuming the ceiling for long because the sheer weight of the hose and fittings were too much for me, being old, tired and decrepid probably explains why.

The other thing is, the cannister when detached is clumsy, there is no up or down unless you are actually holding it with one hand a bit like those old fashion astronauts walking to the rocket with their aux air tank , it falls all over the place. One more thing , I found the brush sliding attachment would not stay in place on the wand until I physically bent the plastic locking mechanism.

All in All I am more than satisfied , it does the job , is not to heavy to push around and with being able to detach parts to suit my needs it proved more than just a common old vacuum cleaner .

Incidentally, I got this at a steal , as there was no stock so had to wait a few weeks, but when it was in stock the price shot up to the recommended retail price only to fall again a few days later, so just be careful when buying this item as the price is volatile and never pay full price, just shop around.

Heavy and difficult to manoeuvre across the floor – This vacuum does a good job overall, but is very heavy to operate. My main complaint is that the vacuum head swivels and you cant lock it in position… Read more

so you need to have strong wrists and hands to keep it moving in the direction you want. I would not recommend this vacuum for middle aged people for this reason alone.

Salesperson did not mention short run time when he described the features .Considering its price lm very dissatisfied with this Shark Wandvac...The… Read more

salesman should have mentioned the run time, as l never would have purchased it...And the manual describes that you should let the battery run till empty, so as to increase the usage time...That's utterly wrong ..I will not purchase from them again... Unless l ask more questions..Yes it's more powerful but the runtime is terrible...

I purchased this after persevering with a Dyson cordless on my hard floors (useless). I absolutely love it! It actually sucks up most dirt, dog… Read more

hair, dead flies, small stones and other debris. Unlike the Dyson. It doesn't quite get right into the corners, but it's easy to pop the head off and just use the tube to get those little bits. I love how it auto increases the suction against the skirting boards. The bend/hinge in the pipe is great for getting under low furniture and you don't have to wrestle with it to do it. I do have three dogs in my house so there is a significant amount of pet hair. On occasion the bend will get blocked, but it's easy enough to clear, once straightened out again. I have only once had to stick something down the pipe to clear it. (There was a small piece of cardboard, wedged in it). The included tools are great. The canister that collects the dirt on the vacuum is small, but that's the beauty of the empty system. You just dock it and it empties in about 5 seconds. I have a 4 bedroom house with hard floors, no carpet. The battery lasts really well. I empty the dust collection canister about once a month. Overall it's been a great purchase. I have only had it for 3 months, but so far so good.

Best unit under $300 have had 3 Dysons they cost a mint to repair and battery life not the best The suction power of this Shark is excellent even with pet hair

Arrive dead. Not impressed. Shark couldn't give a replacement charge for 2+ months.

Im so upset its brought this and it gets sand in a small triangle part inside the hand vacume dust cup that isnt mean to get sand in there its meant… Read more

to be sealed and has 0 way to get it out ive tried calling shark emailing multiple times as this is a problem others have had with this vacume seems im being ignored so customer service is also bad I paid over 400 dollars for it best to avoid this vacume pic attached for reference of where the soil gets stuck with no way to get it out UPDATE 7/42026 after returning this vacume to tbe goodguys I got a new one of the same stick vacume the same thing happened again so I dealt with shark they sent me a shark power detect pro reveal said it was a genuine upgrade well what a joke the stick vacume they sent me was nearly 100 dollars less than I originally paid and its utterly useless doesnt suck up barley a broom would be better i give up im over shark and am going to lodge a formal complaint with the department of fair trading as its a clear down grade of epic failure i will take this as far as I need to shame on you SharkNinja you rip off a customer replace with utter rubbish and call it a upgrade so I will absolutely take it all the way to the top media nobody likes to be completely ripped off people reading this i advise you dont buy either of these vacumes they are fundamentally flawed and useless you will regret buying a shark stick vac

Just bought a day ago from Harvey Norman. Well built, affordable price, and loaded with essential features. I like the detachable feature for vacuuming with convenience when needed.

The shark power detect stick vacuum has so many great features. The light at the head of the vacuum makes it easy to spot dust, the vacuum… Read more

practically vibrates the dust, sand or dirt on carpet making it easy to pick up. It also has three different settings, I like to keep it on the middle mode which automatically ramps up the motor when detecting more. You can also change the stick to bend and reach hard to get to places like under the bed. It’s so easy to empty, I opted out of getting the auto empty stand as I just have no where to put it. So satisfying to see how much it picks up time and time again, 100% recommend!

We saw a few cafe having these fans during the Perth heatwave in late January. A few of the retailers also sold out and that when we decided a must… Read more

have for those days when not hot enough to use air con but a strong fan is needed.

We bought our at Retravision and we also tested the fan there. What we loved is everything packed neatly in the box and the installation is very easy, a bit like Lego pieces. I found the two way the fan can be use is excellent ideas; pedestal and floor standing. Another useful feature is battery recharge, once the unit is charge it is potable a big plus. Best of all is how quiet the unit run.

My only suggestion for improvement would be having wheels so one can move instead of carrying around. Apart from that very happy with how it operates so far. Most of mine electrical operate items, I prefer to use a blower to remove dust instead of wiping, I found this way is easy and prolong the look.