Sony

Why do all of the a6100s end up with the dreaded lens error? You attach your lens and try to use it and it and get an error that it doesn't recognize… Read more

the lens? This is the lens that came with the camera. This camera has worked for maybe 50 shots for me and now it's a brick. Sony will not do anything to repair or replace this camera for me. What a shame.​

Stay far away from these alpha cameras they are trash.

1 star. Absolutely disgusted with PlayStation support. My 5 year old son made around $75 worth of unauthorised Minecraft purchases on my PS5 account… Read more

and Sony refused to help at all.

I’ve been a loyal PlayStation customer since the PS1 — over 20 years supporting this company, buying consoles, games and subscriptions — and this is the first time I have EVER asked for any kind of reimbursement or support with accidental purchases.

Instead of showing any goodwill or understanding toward a long-time customer and a genuine mistake involving a child, they hid behind policy and offered nothing.

Very disappointing customer service and a terrible way to treat loyal customers. Makes me seriously reconsider continuing with PlayStation in the future.

TV is now 4 years old. The remote has always been sludgy and usually requires multiple presses to get a result. In the last couple of years the TV… Read more

regularly shuts down for no apparent reason and lately we have been getting the white screen of death, which is sometimes hard to come back from. According to Google, Sony Bravia TVs have a life expectancy of 6-7 years which is pretty bad for something with no moving parts - but ours won’t even make that. Sony used to be a top brand but now cheap and rubbishy.

Do not buy- only fit for the rubbish bin – Don't bother! Bought Sony because of the name but this alarm clock has been the worst I've ever bought! I've had issues all throughout (alarm not… Read more

giving alarm noise- isn't this what alarm clocks primary function!!??) Now it's given up the ghost already. Wish I'd seen all the bad reviews before I had wasted my time with this machine. Only fit for the bin. Terrible Sony!!

Good Value – THE GOOD: This set is great value for money if you are looking for a medium sized screen. Picture quality is great. Remote is clearly marked and… Read more

reasonably easy to navigate. Standby power consumption is minute, half a watt from memory. THE NOT SO GOOD: Sound quality is barely "OK", because it lacks even a simplistic graphic equaliser, so it isn't possible to boost treble, which is a requirement for those of us with any form of hearing loss. (a very significant percentage of the population) It is also NOT able to provide any sound output to an external device, such as bluetooth hearing aids/ headphones, while at the same time having sound from the internal speakers. This is a necessary feature for any audience with a mix of hearing impaired and not hearing impaired. It lacks an RF OUT port (Antenna out) for looping from antenna to TV to PVR.

Summary: (3.5*) It deserves more than 3 stars, but not four stars due to the lack of features on the audio side. With an ageing population, many of whom have or will suffer hearing loss, a lot more thought should have gone into more flexibility/control over sound outputs and frequency band control (graphic equaliser) If the sound issues were sorted out, this would be a five star product.

SONY AM FM RADIO ICF-506 – Great radio, good reception. Only downfall unable to find replacement antenna as broken,

Do not order from Sony online! We ordered our TV directly from Sony, received confirmation and Australia Post tracking number. The TV was supposed to… Read more

arrive in 6-12 days. Day 11 tracking number still did not show a dispatch. Contacted Sony was told that now a courier would deliver with the expected delivery to be day 18. I responded that this will be to late as we will have left for our holiday and that the TV was for our house sitters. Sony accepted our cancellation and said they would organize a refund. We prompted Sony twice but we still have no refund and are now on day 32...

I bought this set of Sony WH1000XM5 over-ear headphones some 3½ years ago for use with my iPad. Apart from the lack of documentation in the box I… Read more

managed to get them bluetoothed to the ipad and found them comfortable and easy to use with good sound quality and really excellent active noise suppression. Now, out of warranty, is the issue: I picked them up to use and the left hand earpiece literally fell off, connected only by the internal wiring in the frame. The plastic frame has just broken leaving the earpiece dangling. If these were a cheapo set from Coles I would just chuck them but at $540 they are an expensive purchase and with my careful handling, nerver-been-sat-on and used only by myself I find it disappointing that the flimsy frame gave way so soon. Verdict: good performance, but very limited lifetime.

Great value Soundbar, had this for about 7 years now. As long as you're not expecting the sound to be Cinema or Nightclub quality, it's fine

Title: Extremely Disappointed – Sony Refusing to Honour Warranty & Incorrectly Claiming “Intentional Damage” I am extremely disappointed with Sony’s… Read more

warranty support. My Sony TV, purchased in December 2023, developed a **major internal screen failure** during normal household use. The screen suddenly showed internal cracks and lines with no impact, no misuse, and no external damage.

Despite providing clear photos showing an **internal panel failure**, Sony refused to honour the warranty and claimed the damage was “intentional.” This accusation is completely incorrect and was made **without any evidence**. Sony has not explained how they reached this conclusion or provided any technical assessment to support it.

Under **Australian Consumer Law**, a TV must be of acceptable quality and last a reasonable amount of time. A premium Sony TV failing this quickly is unacceptable, and refusing a remedy by blaming the customer is even worse.

I expected better from a brand like Sony. Their refusal to honour a legitimate warranty claim and their unsupported allegation of intentional damage has left me with a faulty TV and no resolution.

I have now escalated the matter to **Consumer Affairs Victoria** and will continue pursuing my rights under Australian Consumer Law.

Very disappointing experience from a company I trusted.

Do not buy these machines if you have intentions on using Netflix mainly they are no longer connected with Netflix as I found out today however they… Read more

do have other options Foxtel etc they are a great machine I'm very happy with them and it's not sony that doesn't support Netflix it is actually Netflix decision to cease connection.

Waste of money – We bought 2 pairs for long flights. They were VERY uncomfortable. And worse, the Noise canceling function did NOT work at all on both. Waste of money.

Brought this TV in Feb 2023 for over $2000, thought it would be quality product. Tv only had 1 year warranty. 2 1/2 years later we get a finger size… Read more

dot appear on screen. Then 6 months later screen goes blank and now only comes up with 4 blinks of the status light. This light means there is a fault with 1 of the 3 board in tv. Contacted Sony, they won't do anything, because it's out of warranty. I don't care what they say, it's sad that major manufactures are selling high end products with limited warranty. This leaves customers with no course of action. This TV has cost $700 dollars per year. Now on going to buy lower end product and if it breaks will buy another. Was told Sony make good products

Using the Sony WH-1000XM6 has felt like stepping into a quieter, more comfortable world whenever I need it. From the moment I first put them on, the… Read more

softness of the ear cushions stood out and the clamping force felt just right, firm enough to stay secure but gentle enough for long sessions. I quickly noticed how light they feel compared to earlier versions, which made a big difference during long work days and flights.

The noise cancellation impressed me the most. It cuts out low rumbles and background chatter so effectively that I often forget where I am, and the adaptive system adjusts smoothly without me having to think about it. Voices still slip through a little when I am in very loud places, but the overall effect is incredibly calming. The sound quality is full and rich with a clean separation between instruments, and the bass has a satisfying depth without overwhelming the mids. Whether I was listening to music, watching movies, or taking calls, everything came through with clarity.

Using the gesture controls took a little getting used to, but once I settled into the motions they felt natural. The quick attention feature, where covering an ear cup lowers the volume instantly, became one of the things I relied on most in daily life. Battery life has been strong and consistent, lasting me several days of mixed use before I even think about charging.

Call quality is better than I expected, especially in quiet environments, though windy areas can still cause slight issues. Still, conversations generally sounded crisp and natural. Switching between devices also works smoothly, which makes it easy to move from my laptop to my phone without interruption.

Overall, my experience with the WH-1000XM6 has been one of effortless comfort and reliable performance. They create a sense of calm whether I am traveling, working, or relaxing, and each feature feels refined rather than gimmicky. It is the kind of device that fades into the background and simply makes daily life a little better.

No noise cancelling in noise cancelling head phones? – After hours and hours of trying we declare there is no noise cancelling in these noise cancelling head phones. Wondering about a refund?. Xmas gift some details not available.

Gives Out Sound – I use these for school, can't listen to my things at a high volume because it gives out so much out-sound. People around me can hear what I'm… Read more

listening to and it's SO annoying because I like having my stuff really loud. Expected better for 11 bucks. Also expected a mic but it's what you're paying for I guess.

The best blu-ray player for your home – I purchased this so I could play heaps of DVDs/Blu-Rays on my 4K TV that I make myself.

Sound is great connectivity terrible – Sound is great and when it works I am happy . But I always have issues with the Bluetooth and wifi it has pretty much stop working and can’t connect to anything, very disappointed.

Honestly would not buy a Sony ever again. This is the worst TV we’ve ever owned. It freezers, glitches, and needs to be reset daily. Song refuse to… Read more

take responsibility and that’s after several calls, wait times and wasted breaths. My brother has the same TV and his is also doing the same. After recently reading several reviews this is occurring frequently, so why isn’t Sony fixing this before continuing to sell these rubbish tvs?

Not bad for the price – Fast start up and good for the price. Set up is very easy and connect well with Hulu and Netflix. Only down fall, it is region restricted and lack of App.

Quality is bad – It’s a bad unit. The facia trim forms cracks within a few months of owning. Had this happen to me twice. The first unit formed cracks on the bezel… Read more

and the unit kept freezing, and the replacement unit, has done the exact same as the other within a couple of months. Then when I emailed Sony for a warranty, they said “no”, because it considered “wear and tear”. Not worth the $500.

Using the PlayStation 4 has been a steady mix of nostalgia, comfort, and pure entertainment. From the first time I powered it on, the interface felt… Read more

simple and familiar, and the setup process took only a few minutes before I was exploring the menu and downloading games. Even though newer consoles exist, the PS4 still holds up incredibly well in everyday use.

What stands out most is how consistent the performance feels. Games load quickly enough, the visuals still look impressive on a modern TV, and the system rarely gives me any trouble. Whether I was playing story driven adventures, action packed shooters, or casual indie titles, the console delivered smooth gameplay that made it easy to get lost in whatever world I was exploring. The library of games is massive, and having access to so many classics makes the console feel as if it always has something new to offer.

The DualShock 4 controller has been another highlight. It fits comfortably in my hands, the buttons feel responsive, and the touchpad, while not used in every game, adds a fun extra element when it does come into play. The light bar can be a little bright in a dark room, but it never became a serious distraction. Battery life is decent, though I found myself charging it more often than expected during long sessions.

Social features are easy to use. Sharing screenshots and clips takes only a tap, and online play stays stable as long as the internet connection holds up. The fan can get loud during demanding games, but keeping the console clean and well ventilated helps keep the noise under control.

Overall, my experience with the PlayStation 4 has been consistently enjoyable. It is a console that balances simplicity and power with a huge library of great games, and even after years on the market, it still feels reliable and fun to use. It is the kind of system that makes gaming feel effortless and inviting, whether I am diving into a long campaign or relaxing with something casual after a long day.

Thought the price was a bit high on release but... it's worked perfectly for 4 years now, I feel I'm getting my worth out of it. Great battery life… Read more

and durability, amazing comfort. Pro tip: if u ever have trouble connecting Bluetooth, turn it off, then hold the on button and don't let go until it automatically enters pairing mode. Works every time. For some reason they don't put this tip in any of the instruction manuals. Make sure u get a warranty on it because the price is high but if it breaks they do replace them. Consider buying directly from Sony.

For the price, more so when on sale, these are terrific with great sound. We have a couple of pairs for use around the house or on public transport… Read more

and they block out enough noise (for the price) and movies and music sounds on point. They were a little troublesome connecting to Apple devices and I was forced to download the Sony app to make them connect, which I was hesitant to do after once owning a Sony DSLR that required an app which was terrible. But this app was easier to use. Wireless range is good - my kid can be at one end of the house with these headphones on while his mobile device is at the other end and he has no worries.

The Bluetooth connection to the surround sound continually drops out – The experience of listening to music and watching movies is ruined by the inconsistency with the Bluetooth connection. Even having "connection… Read more

priority" selected doesn't improve the interference. The sub and rear speakers are with in 4m of the sound bar and we live in a unit.

The 'Noise Cancelling' function does not work at all. Don't buy for noise cancellation.

Its a cheap headphone with good build quality – I bought this from target at 26 dollar as i forgot to bring my daily to the library. The build quality of this headphone is not bad, packaging is… Read more

poor with no case included. But at 26 dollar i cant complain. Now, taking about sound quality, the device i use is LG V50+, which is the best sound quality phone money can buy. Although this headphone is only 24ohm my LG has to increase gain to 70 to show any details in the songs i normally listen to. The pitch is leaking, bass is distorted well lets just say for 26dollar it is average, i would go get a pair of smiling jamaica from marley for this price. If you got it with full price at 46 then its a no no, because a pair of koss porta pro will destroy this in every category. All and all, not something I can recommend.

Extremely Disappointing – Avoid These WF-1000XM4 Earbuds Used relatively lightly over the past couple of years, these earbuds have now become… Read more

plagued with issues and are basically unusable. The right earbud barely lasts 20 minutes, and the left only slightly longer.

Sony’s response has been extremely disappointing — they want to charge $167.40 just to inspect the fault, with parts (likely the batteries) costing extra. That means a total repair could easily exceed $200, despite this being a well-documented and widespread defect. A quick search online shows countless users reporting the same problem, yet Sony refuses to acknowledge or address it properly.

It’s clear they’re aware of the issue but would rather push customers toward buying the newer WF-1000XM5s instead. These WF-1000XM4s have turned into nothing more than an expensive paperweight.

Verdict: Pathetic reliability for a so-called “premium” product. I’ll never buy Sony earbuds again — and I strongly recommend others think twice before doing so.