Sunbeam

Amazing coffee machine. It makes the perfect coffee every morning.

Simple no frills little espresso machine. Takes up a small amount of bench space. So much better than those expensive coffee machine with all the extra w#nk.

Bought this as have read good reviews of it, only to find that after the first boil, it started developing what looked like rust mark/stain on its… Read more

interior base. It couldn’t be rubbed off when I tried to gently so it didn’t seem to be rust. Have no idea what they are. Rather disappointed with the quality (it looked like a premium product) as it’s a good looking kettle and not a cheap one as well! I bought it late last year as I was taking advantage of the Boxing Day sale but did not start using it until June this year (have been away for quite a while), so have not been using it for long until I had to contact sunbeam and subsequently got a refund. Still a hassle and an inconvenience.

Dont bother! Cooking times are all over the place for a start. As soon as you cook the trays are stained and cannot be cleaned. Lined it with baking… Read more

paper but still did not work. The basket cannot be cleaned so a dirty brown colour for next cook. Oh well lesson learnt.

Terrible design. Difficult, recalcitrant service. This is the second time the plastic coffee bean spreader pins & supports in the hopper have… Read more

shattered. See pic.

First time this happened was not long after the grinder was out of warranty. After a plethora of email ping pong with Sunbeam (lack of) Service they finally relented & sent me a replacement under the ACCC rules.

This time I can’t be bothered going through that process again.

Other problems with this coffee grinder are as others have reported: *Grinds get caught in the bend resulting in an uneven distribution, & grinds are left behind in between grinds which can potentially become stale. *Coffee grinds exit the shute in a spray resulting in a mess on the bench top.

So it’s goodbye Sunbeam - unless you read this & wish to make amends, again.

<edit> The other two pics are for Sunbeam’s reference. It’s the first thing they ask for if they choose to make enquiries.

Faulty out of box – Bought one of these ovens as a 2024 Xmas gift still sealed in the box, to my embarrassment it tripped the house circuitry on first use disappointing… Read more

the recipient, obviously never QC tested before distribution, no help from Sunbeam whatsoever. Most likely a known problem, since asking around about this product I now find I am not the only one with this problem. STEER clear of this product regardless of model number. Many years ago one xmas day (first cook) I lost a full turkey as the glass lid shattered half way through cooking falling into pot, should have known better. Really a -0 star review !

Highly recommend. The quality of your cup is dependent on many things - the beans, the milk, technique, grind etc. Know your beans, every cup is… Read more

different. Powerful steamer. Easy to use and clean.

I bought mine in 2021 and it's still going strong in 2026. Very powerful in comparison to my friends bigger, more expensive, more featured breville. He's actually a little jealous of mine, additionally, his broke beyond repair that was worthy $ wise. So I have used both machines many times and can make a reasonable comparison.

Compact size, doesnt take up too much space. All the features needed - i didnt want the extras of pressure guage etc.

Downsides are: - only comes with one jug size. - noise when steaming milk. It's very loud and it is a big negative. - making a 2 cup has for 5 years been an inconsistent drip so I make all individually. - didn't come with a knock box, that's unfortunately normal - aesthetics starting to wear away from wiping.

Keep up the maintenance, it's definitely paid for itself and I'd buy another one.

I bought this machine 20 years ago and it has lasted this time, making amazing coffee. I thought I would update to this newest machine, and it has… Read more

failed within the first 2 years. I sent it to the repairer and they quoted more to repair it than the machine is worth. If this is progress Sunbeam, you are moving in the wrong direction

Exceptional value for money – I got this air fryer for my mother-in-law, and decided to test it first against mine, which isn’t Sunbeam brand, and is far more expensive. Oh boy… Read more

wasn’t I surprised… I tested both with the same dishes (whole chicken, pork belly, rissoles, bacon) at the same settings and to my surprise – you couldn’t tell a difference when they were cooked. Save yourself some $$ and don’t overpay for the appliances that will give you the same result. Do I need to mention that the viewing window is just great. And there is a light as well! Now I wish my air fryer would have these. The only downside is that the basket and window cover are not dishwasher safe (tray is). But saying that, it’s only 3 pieces that need to be washed. My other brand has 5 (much bulkier as well), which take up a whole dishwasher, and instead of being a bless, it is a hassle and water + energy waste. Insanely great air fryer!

It failed after 10 months. Not built to last for sure. Sunbeam customer support in NZ also not helpful. Took me too much effort to submit a warranty claim.

The Sunbeam Kyoto Kettle and Toaster range is aesthetically appealing and positioned as a premium offering. However, the overall build quality does… Read more

not align with its price point.

The kettle raises safety concerns. On several occasions, the lid has unexpectedly popped open during boiling. If left unattended, the kettle continues to boil until manually switched off or the lid is closed. This appears to be from the lid’s construction, primarily plastic, including the latch, with a painted finish rather than aluminium on the exterior.

Additionally, the lower section of the handle, which is covered by a plastic casing, has expanded and detached. It will become impossible to refit properly. Since then, the kettle has begun leaking water onto the power base, presenting a clear safety hazard.

As for the toaster, while I have not experienced any functional defects, it feels relatively cheap in construction. The top surface is not aluminium but a painted, heat-resistant finish that is prone to discolouration and can't be easily cleaned.

After just over a year of use, the longevity of both appliances appears questionable. Given the recurring feedback online regarding lid failures and leakage issues, it is surprising that Sunbeam has not issued a recall or formally addressed these concerns.

Purchase online via Myers in September 2024 - I'm not expecting them to provide any solutions based on previous reviews.

One word; Perfect. what else is there to say about it?

I purchased this only last week and love it. Cooked up a lovely pork and veggie soup and it was done perfectly. The non stick coating is so easy to… Read more

wash, just a bit of hot soapy water and it’s done. Today I will be making chilli con carn which is a case of just cooking on a very low heat and because of the good coating of the bowl I only need to give it a stir now and again. Would definitely recommend it.

Absolute waste of money. After 6 months the thing stopped heating and broke down. Hugely disappointing as is a very expensive item.

When we initially purchased this, it was great. Good size and value, and worked really well. After 18 months, part of the air fryer broke, where the… Read more

drawer slides in and the frame sits around the seal. It broke away in a few pieces, and it actually part of the body of the air fryer, so can’t be fixed or parts replaced. We contacted Sunbeam about this, as we felt that for the actually body of the air fryer to break after just 18 months (and a cost of $350), this shouldn’t happen. You wouldn’t expect a microwave or other appliance at the same value to break at this age either. Sunbeam just came back to us and said ‘apologies but it is out of the 1 year warranty, so there isn’t anything they can do’. So disappointed as we researched a lot before choosing this one, and feel really let down by the unfixable damage and no offer of any resolution.

Best purchase we have made in years. We absolutely love this coffee machine. Makes fabulous coffees, easy to use and clean. Can do coffee art. Perfect for the caravan too. Highly recommend!!

Love the versatility of the zones allowing tray one side and tub the other. Uses less power than an oven. Good size but not going to cook a meal… Read more

for 4 in it too easily like most air fryers, but great for certain things for sure

Only issue i have is if you use two trays at once the top one chars and the bottom one doesnt cook through at all so heat circulation is clearly not up to scratch in air fry mode. Make sure you swap tray position mid way through to avoid this.

Very happy with my purchase after several months

Wish it was easier to get extra trays so you can cook 2 full trays or two full wire baskets etc. they do via one warehouse and they are terrible with communication if something isnt in stock

it was great for 20 months ... then the elements failed and now it's game over the sad thing is, we're dont use it often (once or twice a week - tops) ... was expecting a much longer tenure than that my advice - buyer beware

Better improvement then the last model – Order this 12:1 Sunbeam to replace our Multifunction oven and air fryer. The old oven was a mean machine, excellent air fryer and long lasting. That… Read more

was the main reason for me to upgrade to 12:1. We ordered through Mitch’s and Brown in Geraldton.

We worked on a minesite so the usage of the 12 and 1 is 24 hrs and with so many team members on both day and night shift, we have opportunities to fully test this oven. More often than not we don’t clean the oven, basically we just cover the bottom tray with foil and that about it. The window cleaning is easy, just a wipe with detergent.

The last three days of using the 12 and 1 appeared to be easy to clean. I did notice we need to do the preheat or prime the oven few time a before the smoke and a Lee go away. After that the was good to use. The digital readout is easy to see and navigate, I did not like turning the dial from the previous oven

The noise factor on air fryer is much quieter, and I do noticed the unit provide a much better heating. So far we only used two main function: air fryer for cooking chips and sausage rolls, and the is pizza.

The light function is definitely good and must for all mini oven. Overall it a nice compact oven and if it built like the last oven; which I already can tell it is. Then this one will last for a few years.

This will burn you – Do not think of buying. This slow cooker gets so hot it burnt my fingers. This is a serious health issue and I do not understand how it passed… Read more

inspection if there is a product inspection. This has wasted my money and as a pensioner that really hurts. Do not buy . It is rubbish. After three hours on high it hardly started to cook. All it did was heat up the wooden board under the cooker and got so hot it burnt my fingers . Does Sunbeam take any responsibility for such a dangerous appliance.

I bought this because it seemed a waste heating up my full size electric oven just to roast a few potatoes etc. It turned out to be one of the best… Read more

kitchen purchases I've ever made.

At only $119 the temp control is the basic 'ON/OFF' type so you'll need to preheat it first with anything prone to burning easily like toasting bread etc. It has two elements at the top and two on the bottom and three shelf positions. You can choose between having only the two top elements, only two bottoms ones or all on at once which means it's easy to optimise for things like grilling open sandwiches or baking or just warming things up.

One warning I'd give is that the top gets hot so don't leave anything heat sensitive on top while in use. On the other hand, I use this 'feature' to warm plates or preheat the next dish to save time and energy. My power bills have gone down since using this instead of my normal oven for most things - but of course, they'll just jack up the power costs to compensate!

Doubts over how long it will last – Purchased from Harvey Norman 18 months ago. Used to make 2 cups a day and was fine until alarming mechanical noises when pour should have commenced… Read more

followed by lack of pressure and ‘pulsing’ noises. Originally this was a ’special price offer by HN ($445) and we took out ‘Product Care’ for an extra $80 – not worth it, but more about that elsewhere. This model is discontinued but the same HN still had 2 in stock, at $749. Now here’s the rub. If you accept a refund, you only get $445 – the’ good deal’ only applies to the initial purchase, the terms don’t carry over and apply to any future problem resolution. BUT Australian consumer protection law makes it plain that the the purchaser is entitled to a replacement if the identical model is available (which it was) if it is a major, as opposed to a minor fault. A major fault is something that cannot be fixed in a reasonable time, something that, had you known about it, you wouldn’t have purchased the item in the first place. It took 70 minutes of escalating argument with HN before I left, with a new machine, at no cost. Short of the thing exploding into flames, I cannot imagine what could be more major than a sudden loud rattling noise followed by a failure to produce pressure to make coffee. There’s a heater in there, and a pressure pump, controlled by chips on a motherboard. How long – and at what cost -would that take to investigate and repair? I now have a replacement. I’ve read that others have had a similar fail after just 18 months (coffee makers have an average life of around 10 years. I’m not particularly happy – I personally would have elected to choose another brand. I’m livid with the time spent arguing for my legal rights with Harvey Norman at Garden City. How many people accept a store’s incorrect, and illegal, interpretation of what protection is guaranteed by national consumer legislation? It will be interesting to see what the response will be from ACCC.

Used this a few times now and could not be happier. We started with traditional and curry pies and are now doing apple pies as well. We followed… Read more

the instructions carefully ensuring a 1/2 cup of filling (or a little more) and ensuring the filling was not too wet. The pastry is crisp on the bottom and the top (see photos) and is a lovely brown even without egg wash. As we can control the mixture we are eating better then what comes from the supermarket.

There are a few missing features like a on/off switch and the lid clasp could be a bit more robust but for the price we are still very happy with our new pie maker.

No heat – Purchased this today. Ive had the blanket on for the past 2 hours on setting 6 and there is almost no heat in the blanket at all. Very disappointed. Will be returning to Hervey Norman tomorrow. A big waste of my time.

Disappointed – I used my machine for the first time today. I attempted to bake a wholegrain loaf from a Lauke bread mix. I noticed that there wasn't a smaller size… Read more

listed for this setting. I went ahead with measuring the ingredients but was surprised to see the manual showed three teaspoons of yeast. My previous Breville never needed more than one and a half teaspoons. I kept to the recipe and found the dough had risen so much that it had pushed the lid of the machine open. What a mess. This was just before the baking started. I took out the pan, removed some dough, cleaned up the considerable mess and put the pan back in onto bake. I will be interested to see how this turns out. Other reviewers have mentioned the lack of measuring quantities. I will convert to grams and millilitres.

I brought home the Sunbeam TAM5003SS toaster today and it will be coming back to the store with me tomorrow! It really doesn't deserve a star at all.… Read more

I tested it at lunchtime. What a huge disappointment. Unpacking the toaster was the best part! I found the length of the slots is slightly shorter than my previous two Sunbeam Toasters NOT longer, so my normal two slices of bread would not fit side by side. I tried it with just one piece of bread. The bread isn't square so it went in on its side first. It almost hit me in the face when it leapt from the toaster. One side was a rich good brown, the other was sooo light and the bread had become thin. I didn't give up and turned the next piece of bread standing up. Same result but the top two centimeters were totally uncooked. I decided Sunbeam has gone backwards in quality. I was trying to just replace my previous Sunbeam but it's been discontinued. It went out with a bang yesterday and took out the circuit breaker. It had a good run though. I'm hoping Breville has a really good quality toaster. I have several of their products and they really work well. Good luck if you're in the market for a Sunbeam Toaster! Dianne.

Good strong processor – I've owned this for about 7 years. Didn't use much in the first 4-5 years as frankly I didn't really do cooking that way and just manually kept on… Read more

cutting everything. However.... that has now changed!!! I've started using this every time I batch cook and it's been excellent! The one thing it couldn't do was make coconut butter, everything else I do it's done a great job. The bowl is solid, the blade storage under the machine is how ALL brands should do it, the variable slicing blade is my main helper, the whole machine is easy to clean and I'm very happy with it. It's a decent weight and has never moved on the bench when in use - just what you'd expect from a decent machine and decent brand. Super easy to use as well.

The only issue - I've taken a chunk out of the top lid and spare parts are simply not available in Australia. They're supposed to be in stock but no ETA in sight. I can still use the machine but it will eventually fail so I've been looking lately at a replacement. And... I was shocked at the flimsy containers of the competition. Not yet sure what I'll do but this has been good so far.

Got it on special for half the price of most other Stainless Steel Kettle options.. and after using it for a week.. I mean im wondering why you would… Read more

need anything more.. my last one had all these fancy options and I literally just need an on/off button....

The button on the top if the only flaw, its very stiff at the start.. my wife couldnt open it.. I recommend using 2 thumbs! But after the first day its no problems now.. I mean its not as elegant as a more expensive kettle, but for under $50.. good to go..

Not a bad machine – The machine is good for what it is. It only takes ground coffee and is similar to brew coffee, not creamy. However, it comes with a milk frother. It… Read more

is probably better to make iced coffee. Would be good if the sprout is adjustable for making hot coffee to avoid splashing as it is too high for a normal mug. The milk frother tends to get burnt at the bottom so need to give it a scrub when cleaning, not a quick sponge wipe. I have not put the filter in the dishwasher yet so cannot comment on that. It's low maintenance in terms of cleaning and good for the price.

Really great item I purchased so far, easy to manage and steam clothes perfectly.