Swiss Diamond
- See all
The cookware ware does not hold up. Was great for about 3 years and then started pealing, sent in a request for their lifetime warranty and was told it is not covered. Will never buy another thing from them, nor will recommend them to anyone.
- See all
Perfection ! – In November 2022 we received 2 replacement cooking utensils from Swiss Diamond under warranty. The warranty process was demanding, but I guess they… Read more
have to protect themselves too. I had to produce proof of purchase for both items, as well as take numerous photos from different angles and measurements of the casserole dish and the small pot. It's very important to note that they were the older type with the grey coating, which had started to peel quite significantly within the warranty period. The new ones have almost a black coating (internal and external) and we could not be more pleased with them. The new ones are called the XD range. I have deliberately waited until now to do my review so they would get tested over time in the kitchen. I have never had cookware which cleans so easily, not that we burn milk or any of the other scenarios you might see in the ads. for non stick cookware. They just wipe clean with a dish cloth if the food is still just a little damp. If there is dried on gravy or anything similar, I just use a medium softness bristle brush which does the job easily and will not damage the surface. We do not place them in the dishwasher, but nor did we do that with the original set, in fact they were treated with "kid gloves" but still did not last. They only ever saw a wooden or silicone spoon or stirrer, as have the new ones. The new XD utensils are a treat to use and to clean. They heat quickly and evenly, and the handles are very sturdy without being cumbersome. They also stay quite cool to the touch during cooking which is important. Both utensils have the steam outlet type of lids which is another great feature, just turn the knob at the base of the lid handle and it's done, excess steam escapes.. All the surfaces of these utensils are well finished and quite smooth to the touch. Although these products are comparatively expensive, they are fantastic to use and I expect them to last for many years. Someone once said to me, "Buy the best quality you can afford at the time" and here is a shining example of the many benefits of doing just that.