Weight Watchers

Weight Watchers is working well for me. The whole concept is good. I like that the points simplify the process, the app is on-hand, it can be used… Read more

independently and I have control. Hate the layout of the new app though.

My rating is not based on the actual program, I s based on the sub-standard customer service offered when something goes wrong.

I had a simple app error. Should have taken five minutes took at least and hour but I suspect longer. Couldn’t get past AI to reach an actual human because they had my date of birth wrong meaning I couldn’t verify myself. They instructed me to download the app on my Windows PC when they don’t even have a compatible app for that yet. It doesn’t exist and I was ‘supported’ to look for it for at least half an hour. Then told to wait for response from tech team.

They got a response from their tech team which they never passed on to me. I received an email asking if it was fixed days after initial report (wasn’t even given any options to do this at this point. I replied ‘no’ and never heard back. The list keeps going. In addition, throughout the two long phone calls I had with them, I never received an acknowledgement or apology for the inconvenience or for the indisputable errors and incompetence at their end.

I would have given a 4 star rating (would have been a 5 star prior to app update) but this was all overshadowed by the very inadequate support available when an issue arises, hence the 2 star rating.

Terrible scales. Had one set that were difficult to activate and gave vastly varying weights depending where you put them down, Had them replaced under warranty and the second set is just as bad. Do not buy under any circumstances

Agree with previous review. Doesn't look remotely like the picture on the box. It is more like a thick soup with the odd bit of risotto, corn and alike.

Watch out for Weight Watchers – This is not my first run-in with Weight Watchers. Quality was totally lacking, as it has been in some other WW products I have tried. Tasty and… Read more

juicy sauce is the best I can say. The two small knobs of meat at least were soft, but the mixed vegetables were inedible stringy green beans and some jelly-ish orange stuff which was, according to the box, pumpkin. Brown rice might just as well have been grit. You couldn't eat it, unless you used the sauce to slide it down. The meat and veg make up only one third of the meal, according to the box. You do the maths. The other two thirds is that gritty rice and the gravy/sauce. which may contain: gluten, soy, cashew, egg, fish, sesame, and crustacean. This could possibly kill half the population. Give it a miss, guys.

Disgraceful – Shame on Weight Watchers. Had the Chicken and Mushroom Fettuccine and it was disgraceful. The small amount of chicken in it was an old boiler, tough… Read more

as leather, just as well I added some chicken to it and mushrooms plus extra peas and some corn which made it worth eating.