Western Digital

Based on 59 reviews
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HillBilly6 posts
 

50% Failure Rate! – Over a period of about 5 years, I have purchased 4 x 1TB WD Elements external hard drives for backups. I was motivated by the competitive price and… Read more

the availability at OfficeWorks, and the fact that Western Digital was once a respected brand. Two of my WD Elements have failed. My misfortune with WD Elements external HDDs is a 50% failure rate, which equates to about $150 flushed down the S-bend so far, not to mention the lost data. And I am not confident for the remaining two. I have also purchased Seagate and Toshiba USB external HDDs and they haven't failed (yet).

My experience with WD portable USB powered HDDs has been an unhappy one and I will never purchase another one again if a different brand is available.

Robert S.SA10 posts
 

Every single one of these I've owned has stopped functioning after 2 years. Will never buy another. Avoid these.

Peter TownsvilleQLD224 posts
  Verified

WD Elements Desktop 12TB External Hard Drive, good storage! – Not a bad storage device, cheap and quick enough to do the job. Best thing is it does not suck power from your computer, has it's own power supply! … Read more

Have included specs below.

Overview

WD Elements™ desktop storage with USB 3.0 offers reliable, high-capacity, add-on storage, fast data transfer rates and universal connectivity.

Key Features

USB 3.0 and USB 2.0 compatibility With this single drive you get compatibility with the latest USB 3.0 devices and backward compatibility with USB 2.0 devices as well.

Fast transfer rates When connected to a USB 3.0 port, WD Elements desktop storage delivers fast data transfer rates.

Improve PC performance When your internal hard drive is almost full your PC slows down. Don’t delete files. Free up space on your internal hard drive by transferring files to your WD Elements desktop storage and get your computer moving again.

High capacity in a sleek design WD Elements desktop storage is the ideal solution for easy, add-on storage of all your important photos, music, videos and files.

WD quality inside and out We know your data is important to you. So we build the drive inside to our demanding requirements for durability, shock tolerance, and long-term reliability. Then we protect the drive with a durable enclosure designed for style and protection.

Formatted for Windows® Formatted NTFS and compatible with Windows 10, Windows 8.1, Windows 7. Can be reformatted for Mac®.

Ian G.VIC15 posts
 

I have had 2 WD external hard drives but never again. After a certain amount of time the company just stops supporting each drive so you have to buy a new one. I'm afraid I wouldn't use WD if it was free.

Keith H.
 

Failed after 2 years – Difficult to set up using supplied software. Had to have a computer technician set up for me. Unit TOTALLY Failed without warning, after 2 years of use. Files were not retrievable....NOT HAPPY

LJGNSW80 posts
 

You'll lose all your data – Hardware broke, got into the drive to find the files are encrypted with no way to easily read the data. Western Digital don't seem to care, they list Recovery Partners on their website that are all based overseas

Peter S.QLD4 posts
 

Rubbish – Had three of these drives. Only used every other week to back up. Each one died after 2 years. Total rubbish.

DanielJ10 posts
 

Avoid at all costs – When the software was supported it constantly disconnected from network. Now WD have removed support for a desktop app so you cant even access your… Read more

data. I've wasted hours trying to get access via smb. Never again, WD is an absolute joke with these products and software.

pdjonesVIC36 posts
 

Junk. Don’t buy – Junk. Software is terrible. Drive is about 6 months old and totally unreliable. Doesn’t back up in any useful manner. Now it has an annoying beep… Read more

which is a very common problem. Yet they are still selling them. I should have known better. I’ve had trouble with WD and Sandisk products before (same company)

NateVIC24 posts
  Verified

AVOID AT ALL COSTS. FAULTY HARD DRIVES AND TERRIBLE CUSTOMER SERVICE! – Worst hard drives even worse customer service! They refused me a refund on multiple items and then said they’d send a replacement first if I found… Read more

the receipt. I spent hours looking for the receipt and then after I found it they went back on their word. I’ve been a WD and Sandisk user for my whole life and now all of their hard drives are failing. I’ve had 4 fail now. They’re so scummy when it comes to caring. Their customer service has been the worst I’ve ever received.