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Your filtered result has an average rating of 4 stars from 878 reviews.

Verified Purchase Insurance claim made

Absolutely Perfect! Will never choose a different travel insurance again.

5 out of 5, reviewed on Jun 27, 2017

Firstly, I thought that the insurance was very reasonably priced, definitely one of the cheapest around. So as well as the amazing deal I got, when I made a claim 1cover was quick to respond, easy to work with and ever so friendly, the experience was just wonderful. I will never choose another travel insurance company in the future, as 1cover has well and truly exceeded all expectations. Well done!

Was this review helpful? Yes

Insurance claim made

Highly Recommend

5 out of 5, reviewed on Jun 20, 2017

Feel good knowing that if anything does happen that 1Cover has my back!
Have taken out 4 policies and had to make 2 claims which were easy, quick and no fuss - Thanks!

Was this review helpful? Yes

Comments
1Cover Travel Insurance Official

Hi Lisa, "it's cover you can count on". It's great to know that our policies helped provide you peace of mind while on your trip. I am glad that you found our claims process to be quick and no f... read more »

Insurance claim made

Excellent support with accident

5 out of 5, reviewed on Jun 19, 2017

Easy to set up on line and have used 1Cover for the past 4 years.
Unfortunately I had to call emergency services for advise and comfort after an accident early on in my trip. I received call backs from the medical staff, and my calls to them were answered promptly, professionally and clearly with the right advise and information.
I was very happy with the outcome and support.

Was this review helpful? Yes

Comments
1Cover Travel Insurance Official

Hi Jane, I hope you are feeling better after the accident. I am so pleased that our emergency assistance team was able to help out and make things that bit better for you. Our doctors and medical ... read more »

Insurance claim made

Past User for Many Travels

4 out of 5, reviewed on Jun 19, 2017

Because of our age cover is now becoming very expensive. Once in the past we found it necessary to make a claim and this was handled efficiently and to our satisfaction.
On our next overseas holiday we may need to look elsewhere to find a more competitive price for our cover.

Was this review helpful? Yes

Comments
1Cover Travel Insurance Official

Hi John, It means so much when we hear a customer tell us how happy they are with our claims process. I am so pleased that the claims process was handled efficiently and to your satisfaction. The... read more »

Insurance claim made

Stone chip in windscreen, not a problem

5 out of 5, reviewed on Jun 18, 2017

As per title, put in a claim and was approved in less than a day. You take out insurance hoping that it is not needed but great to know that you are not going to be made to jump through hoops to get your claim approved. Very happy

Was this review helpful? Yes

Comments
1Cover Travel Insurance Official

Hi Neil, Big thanks for the kind words, it means the world to us. I am so pleased that we could assist with your claim and that you found the process easy and straightforward with no complic... read more »

Insurance claim made

Prompt and efficient service

5 out of 5, reviewed on Jun 15, 2017

I am extremely satisfied with 1 Cover Insurance. The consultants were friendly, clear and concise over the telephone and with email instructions to proceed with setting up my policy. Good value with the discounts.
On return, it was such a pleasure to be emailed asking whether a claim was required, a nice touch. This was handled promptly and to my complete satisfaction.

Was this review helpful? Yes

Comments
1Cover Travel Insurance Official

Hi Elaine I am so pleased that we could assist with your claim and that you found the process easy and fast. Our goal is to provide legendary customer service, and I am glad we delivered this to... read more »

  • 2 reviews
  • 4 helpful votes
Private message

Insurance claim made

So quick and so professional

5 out of 5, reviewed on Jun 15, 2017

I literally made my claim and within 24 hours, had it approved and paid the next day into my account. It was so fast and so professional, unlike so many other insurers I've dealt with. Would absolutely use them again, just in case!

1 person found this helpful, do you? Yes

Comments
1Cover Travel Insurance Official

Hi Sacha We like to think we're different from other insurers, and it's fantastic to hear our customers say the same. I am so glad that you found our service to be quick and professional. Th... read more »

Verified Purchase Insurance claim made

Travel Insurance made easy

5 out of 5, reviewed on Jun 15, 2017

Policy was easy to set up online, with printable policy with all details if assistance is required Aus or overseas. I recently made a claim, all done online, got a notification right away that the claim was received, then within a few days I had the approval, and payment made a few days later. Even though I had problems with compensation from the airline I felt supported by 1cover.

Was this review helpful? Yes

Comments
1Cover Travel Insurance Official

Hi Jeanette, Thank you for the kind words. I am glad that we could assist with your claim, and that you found it to be fast. We want to be there for our customers in their time of need, that... read more »

Insurance claim made

So easy to get 1cover

5 out of 5, reviewed on Jun 14, 2017

Selected 1cover again used a few times before and just so easy every time operaters are great to get things set up was a breeze will use again was perfect as always

Was this review helpful? Yes

Comments
1Cover Travel Insurance Official

Hi Norman, We like to think we're different from other insurance companies, so thank you for such kind words. Glad you found the policy to be good value and that you are happy with the serv... read more »

Hamilton, New Zealand

Private message

Insurance claim made

Did not cover lost valuable item in a private island we booked in

1 out of 5, reviewed on Jun 13, 2017

We were in Fiji and joined a private trip in an island resort. Somehow, my husband's iphone got stolen or lost? We followed all the necessary reporting and documents required for claim which were a lot. But in the end they could not cover due to silly fact that it is a "public" place. How else do you lose an item? Never again with 1cover

Was this review helpful? Yes

Comments
1Cover Travel Insurance Official

Hi Faith, Keeping an open dialogue with our customers is how we improve our service, so thank you for your feedback. I’m sorry to hear that you were unhappy with the outcome of your claim. ... read more »

Perth

  • 2 reviews
  • 1 helpful vote
Private message

Verified Purchase Insurance claim made

Within 24hrs

5 out of 5, reviewed on Jun 11, 2017

This is the fourth time I have used 1cover but the first time I needed to claim. Making a claim was just as easy as purchasing the policy. You never really know how good a company is til you make a claim but I will definitely continue to use 1cover given my experience with the claims process.

1 person found this helpful, do you? Yes

Comments
1Cover Travel Insurance Official

Hi there, I am so pleased that we could assist with your claim and that you found the process easy and straightforward with no complications. Happy customers are our number one goal! Hope y... read more »

Insurance claim made

Great Travel Covet

5 out of 5, reviewed on Jun 09, 2017

Policy and information on cover was convenient and easy to set up. Very comparative to other insurer's. I have used several occasions previously and have recommended to others. First time on making a travel claim (recent trip) was without issue.

Was this review helpful? Yes

Comments
1Cover Travel Insurance Official

Hi David, I am so pleased that we could assist with your claim and that you found the process easy and straightforward with no complications. Happy customers are our number one goal! Hope y... read more »

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Questions & Answers

Hi , i dont know how to buy travel insurance Please show me Many thanks Loan

Loan asked on Jun 27, 2017

is it possible to purchase travel insurance for visitors travelling from the Phils to Australia? how much would it cost for 4 adult persons? thanks.

ton asked on Jun 20, 2017

Answer this

Hi Ton,
Yes it is. It sounds like you need our 'Visitors To Australia' policies. Please call our Travel Insurance specialists on 1300 126 837 for a quote, it only takes 1 minute! We simply need the ages of all travellers, the trip duration, and whether anyone has any pre-existing health conditions (ie asthma).
Thanks for choosing 1Cover.
Kind regards
Andrew

I notice that 1cover also offer a snow specific travel insurance. Does this mean that skiiing and snowboarding are not covered in the basic travel insurance package? I am asking as I need to book 2 years of travel insurance for a work/travel visa into Canada and want one that will cover for standard activities within ski resort boundaries.

Raymond asked on Jun 19, 2017

Answer this

Hi Raymond.

Welcome to 1Cover.

Yes - right now, our Comprehensive policies include ski and snowboarding. You'll need to be on-piste (groomed runs within the report boundaries) not off-piste or in back-country. You receive benefits like unlimited medical cover and 24/7 emergency assistance, but it also covers additional benefits like helicopter evacuations, piste closures, and ski equipment hire. We cover one-year maximum policies, but you have the option to take out a 'residents' overseas policy for a further year. Our call centre specialists are here for you 8am-8pm Sydney time if we can help you further - please call 1300 126 837.

Kind regards
Andrew @ 1Cover

See all 164 questions about 1Cover Travel Insurance