Thanks for sharing your experience and feedback, glad to hear it :)
I am still yet to hear anything from Shopmate regarding my package and having it reviewed.. It now looks like I wont be receiving my packages until next month.
Joel C posted on Mar 18, 2017
Steph I have received a call from Simon at Auspost regarding the problems with this shipment. Good to see something is being done.
Geoff posted on Mar 09, 2017
Kay posted on Mar 01, 2017
Hi Kay, In terms of the postage charges, the items are calculated by cubic weight. If you have a look on the ShopMate website, this explains how it's calculated https://shopmate.auspost.com.au... read more »
Hi Alex, If you've attempted the "Find my Package" steps and your parcel cannot be located, please contact our ShopMate team by email and get back to me here with your case number. By following... read more »
arun asked on Apr 09, 2017
Sharon asked on Mar 28, 2017
Australia Post Official
Regrettably I have no scans at all for item RT359075885HK so can't advise further. I'd recommend double checking the number and contacting us via one of the below methods for more assistance:
- Facebook: facebook.com/australiapost
- Twitter: @auspost
- Call us on 13 13 18
LizM71 asked on Mar 10, 2017