Bosch HydroPower Reviews
- Terrible
Posted on May 11, 2012
Cons: Fails to do what we reasonably expected it to do -the same as our previous excellent Bosch water heater
Overall: We have unfortunately shared too many of the negative experiences detailed in the reviews by others of this product and am not impressed with the standard reply by Bosch. It is also highly annoying that we don't seem to be able to contact Bosch directly by email. There was no reply to our email on the Bosch site contact form. Put simply, having called a plumber to have our previous hot-water service repaired (also a Bosch which worked with a pilot light and gave excellent service for a long time) and told that it would be cheaper to replace it with a new one, we find ourselves in the situation where we have a greatly inferior product. When we agreed to have a new Bosch installed it was with the clear expectation that it perform exactly as the old one did. This has not been the case and we are not prepared to put up with the inconvenience of an unsatisfactory hot water service replacing one which was very good. We have not got what we paid for and won't be happy until this temperamental piece of equipment is replaced by one which meets our expectations.
Bosch HydroPower is not recommended by
Mary and Clive
Pros: Best hot water have ever had from an instantaneous. no "pilot light" so should not blow out.
Cons: Hassle before we got onto a good service guy
Overall: I had all the same old problems as everyone else - erratic to fire up and then wasted hundreds of litres of water in the process. Really good hot water when running, though. It was driving us mad. Had one plumber in ages ago and he said - oh that's what you get with Bosch!! So we eventually got in a proper Bosch specialist (from Perth Gas Centre)who appeared to know all the tricks of the trade and was happy to talk about it. He redirected the jets and cleaned, put in a small new part (?), tested flow of water and gas.
It has been running like a dream ever since.
Note they recommend a service every 2 years. He also added that not many standard plumbers are too good on instantaneous hot water heaters - OK, could be sales BS, but you generally know spin when you hear it. He gave us a big tip for Perth conditions - spray with insect / fly spray every 2 months because the little ??? can jam up jets (?) etc. Also, use leave temperature knob around the middle and control temp with the Slider abouve the temp knop. Finally, always run hot and then add cold for best results.
It has been running like a dream ever since.
Note they recommend a service every 2 years. He also added that not many standard plumbers are too good on instantaneous hot water heaters - OK, could be sales BS, but you generally know spin when you hear it. He gave us a big tip for Perth conditions - spray with insect / fly spray every 2 months because the little ??? can jam up jets (?) etc. Also, use leave temperature knob around the middle and control temp with the Slider abouve the temp knop. Finally, always run hot and then add cold for best results.
Bosch HydroPower is recommended by
RICHARD17
Overall: Will not maintain a constant temperature. Varies greatly with ambient temperature. Can't use "water miser" shower head. Fiddling with the flow/temp adjustments just moves the problem from the kitchen to the bathroom. Replacing taps also ineffective and more money wasted. Water hot enough for dishes means a scalding hot shower, adding enough cold water results in a huge waste of water. Get the shower right and the temperature in the kitchen is inadequate for dish-washing. The plumber stated that this is normal for this type of water heater. No adequate explanation as to why they installed it. The previous heater was a Bosch Water Wizard that lasted less than 10 years. It was also terrible, when it "died" the plumber said the control box failed. It was not tested and I was quoted $755 to replace just the box. Why so expensive? the price was set by Bosch, says the plumber.
Bosch HydroPower is not recommended by
Gary43
- Good
Posted on Feb 20, 2012
Reviews: 4
Pros: i hated the continuous change in temp, but now that is solved
Cons: i hated the continuous change in temp but now that is solved.
Overall: I would now recommend it to a friend, whereas before this, i would not have. Please read below and save yourself some money.
I have read all these reviews about this item and yes, i am the person who posted the last review about how appalling it is.
In fact, i was so upset about all our reviews i rang bosch and i do not believe it.
The trick to these - and confirmed by a gas company whom i rang to talk about replacements - is to turn hot water on full and then adjust cold water accordingly. Once hot water is on do not touch it. If continuously adjusted it will turn the hws off!
So, with a granny flat out the back on same system (lower pressure) and then in my own bathroom, i tested this theory - omg - continuous good flow of same temperature in both showers.
Why isn't this in the manual!
After three and a half years of my poor mum (83 yrs old) and my little girl suffering with ever-changing temps, and services on the hws, no one ever told me until today.
I am passing this info on because i gtee half of you at least were not told this one little skerric of information and it may save u a fortune, this system is great - once u r told exactly how to use it!
I have read all these reviews about this item and yes, i am the person who posted the last review about how appalling it is.
In fact, i was so upset about all our reviews i rang bosch and i do not believe it.
The trick to these - and confirmed by a gas company whom i rang to talk about replacements - is to turn hot water on full and then adjust cold water accordingly. Once hot water is on do not touch it. If continuously adjusted it will turn the hws off!
So, with a granny flat out the back on same system (lower pressure) and then in my own bathroom, i tested this theory - omg - continuous good flow of same temperature in both showers.
Why isn't this in the manual!
After three and a half years of my poor mum (83 yrs old) and my little girl suffering with ever-changing temps, and services on the hws, no one ever told me until today.
I am passing this info on because i gtee half of you at least were not told this one little skerric of information and it may save u a fortune, this system is great - once u r told exactly how to use it!
Bosch HydroPower is recommended by
Jennifer_Simmonds
- Terrible
Posted on Feb 18, 2012
Reviews: 4
Pros: it fit
Cons: expensive waste of money, too hot too cold never right, nothing right about this garbage
Overall: OMG where do i begin,it's appalling and we are pensioners. My 83 year old mum has not had a decent shower in it since we got it, and we got it especially to service both her bathroom attached to our home as well as ours.
I would never recommend this brand. Serviced already and 5 mths later a dud again.
We don't know what to do because we have to get another system - can anyone recommend something decent? PLEASE.
Thank you so much.
Don't got Bosch, don't go there. ever.
I would never recommend this brand. Serviced already and 5 mths later a dud again.
We don't know what to do because we have to get another system - can anyone recommend something decent? PLEASE.
Thank you so much.
Don't got Bosch, don't go there. ever.
Bosch HydroPower is not recommended by
Jennifer_Simmonds
Reviews: 9
Cons: Completely dysfunctional
Overall: Have had nothing but trouble since installation 8 weeks ago. my plumber has made adjustments several times including new shower head with flow restrict removed and a pressure reducer at the meter. my husband and kids now refuse to use the shower. luckily it only supplies hot water to our ensuite and we have a different system for the rest house. as per everyone else goes cold all the time many times during shower and usually wont go again without turning off completely then waiting a minute then starting again. really tedious when washing hair. works a bit better if you can tolerate scorching temp with no cold water mixed in but for kids especially this is not an option. will go cold with noone else in house using any other water or gas appliance.always have hot water fully on in shower and still happens.i want to change to another model!
Bosch HydroPower is not recommended by
lindark
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Model:
HydroPower
Forget about requiring an external energy source to light your hot water system. The Bosch HydroPower Range is the new generation of hot water system ignition, creating energy purely from water flow.
Cold water entering the HydroPower water heater generates enough power to replace the need for batteries, standing pilot lights or external power points. This ensures the highest level of environmental sustainability and cost effectiveness you expect from Bosch water heaters.
Product Range:
- 10H - Internal
- 13H - Internal
- 16H - Internal
- 10H - External
- 13H - External
- 16H - External
Here's a list of questions other people have asked about Bosch HydroPower
Bosch 16e will ignite but will not keep burning then after many attempts will run
barry asked on Mar 15, 2012
Sorry to hear that you are having trouble with your Bosch Hot Water unit, to be able to fully assist you we will require more detailed information, please contact our support centre on 1300 30 70 37
Product manager Bosch-Hot-Water replied on Apr 2, 2012
My Bosch Hydropower 13H SOUNDS as if gas is leaking from the unit but I can't smell it.When I turn the gas off at the unit the sound ceases. Is it safe to use,do I have to keep turning the gas off between showers until it is fixed?
Thanks
Geoff
Geoff Miller asked on Mar 8, 2012
Hi Geoff,
Sorry to hear that you are having trouble with your Bosch Hot Water unit, to be able to fully assist you we will require more detailed information, please contact our support centre on 1300 30 70 37
Product manager Bosch-Hot-Water replied on Apr 2, 2012
Sorry to hear that you are having trouble with your Bosch Hot Water unit, to be able to fully assist you we will require more detailed information, please contact our support centre on 1300 30 70 37
Hello, i am not getting a spark when turning on a hot water tap. Troubleshooting recommends cleaning the hydrogenerator.. how do i do this?
Steve asked on Jan 28, 2012
Hi Steve,
A lack of spark may also be caused by: the switch being set to off, check switch; or poor connections, so check the wires and spray the joiners with Inox or WD to disperse moisture if necessary.
Follow the description that I already outlined for cleaning the cylindrical mesh filter inside the generator. This is on the lower, rear, right hand side of unit, and involves removal of a couple of clips. Turn the gas and water off and release the water pressure to the system. The unit is grey in colour (on mine) it is upright with a black clip above it, and a has a copper pipe with a 90 degree bend at its base, which is connected with a 'u' clip to the cast alloy component. Unclip the wire connectors. Lift the 'u' clip up with a flat screwdriver, remove the black clip with pliers, jiggle to free the parts. When removed, undo the other "u" clip at the copper pipe and the generator, the fine mesh filter is a cylinder inside, remove and clean with an old toothbrush. There is a plastic disc on the side that can also turned and opened, this houses the generator, carefully clean and reassemble. Reverse the procedure to reassemble the unit, taking care that the clips engage correctly. Hopefully you then have a spark, send another message if this does not do the trick, and then I will scratch my head for as to what next. Good luck, Malcolm.
malcolm wood replied on Jan 30, 2012
A lack of spark may also be caused by: the switch being set to off, check switch; or poor connections, so check the wires and spray the joiners with Inox or WD to disperse moisture if necessary.
Follow the description that I already outlined for cleaning the cylindrical mesh filter inside the generator. This is on the lower, rear, right hand side of unit, and involves removal of a couple of clips. Turn the gas and water off and release the water pressure to the system. The unit is grey in colour (on mine) it is upright with a black clip above it, and a has a copper pipe with a 90 degree bend at its base, which is connected with a 'u' clip to the cast alloy component. Unclip the wire connectors. Lift the 'u' clip up with a flat screwdriver, remove the black clip with pliers, jiggle to free the parts. When removed, undo the other "u" clip at the copper pipe and the generator, the fine mesh filter is a cylinder inside, remove and clean with an old toothbrush. There is a plastic disc on the side that can also turned and opened, this houses the generator, carefully clean and reassemble. Reverse the procedure to reassemble the unit, taking care that the clips engage correctly. Hopefully you then have a spark, send another message if this does not do the trick, and then I will scratch my head for as to what next. Good luck, Malcolm.
The Bosch hot water system is a gas appliance and any service work should only be performed by a suitable qualified plumber or service technician.
Please contact our contact centre via phone 1300 30 70 37 or via the contact details on our web site www.bosch-climate.com.au for your nearest service agent.
Product manager Bosch-Hot-Water replied on Jan 30, 2012
Please contact our contact centre via phone 1300 30 70 37 or via the contact details on our web site www.bosch-climate.com.au for your nearest service agent.
The Bosch hot water system is a gas appliance and any service work should only be performed by a suitable qualified plumber or service technician.
Please contact our contact centre via phone 1300 30 70 37 or via the contact details on our web site www.bosch-climate.com.au for your nearest service agent.
Product manager Bosch-Hot-Water replied on Jan 30, 2012
Please contact our contact centre via phone 1300 30 70 37 or via the contact details on our web site www.bosch-climate.com.au for your nearest service agent.
The Bosch hot water system is a gas appliance and any service work should only be performed by a suitable qualified plumber or service technician.
Please contact our contact centre via phone 1300 30 70 37 or via the contact details on our web site www.bosch-climate.com.au for your nearest service agent.
Product manager Bosch-Hot-Water replied on Jan 30, 2012
Please contact our contact centre via phone 1300 30 70 37 or via the contact details on our web site www.bosch-climate.com.au for your nearest service agent.
how to adjust hot water in the summer.
Ralph Geronzi asked on Jan 13, 2012
Hi Ralph, to adjust the water temperature, firstly remove the outside cover, you will notice a knob that can slide in a slot, this will adust the gas flame, to left for a smaller flame, right for a higher flame. There is also a round knob, turn clockwise for hotter and anti-clockwise for cooler; this might adjust the water flow passing through the heater slightly.
I hope you find this of use.
Regards Malcolm.
skis_not_enough replied on Jan 14, 2012
I hope you find this of use.
Regards Malcolm.
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