Bosch KFN91PJ10A
VerifiedMPN: KFN91PJ10A70 reviews
Deteriorating rapidly – Seemed OK to start with. However always seem to freeze vegetables in the base. Then the 'stainless steel' started to rust. Then the tabs on the ice maker froze, and broke off Then a shelf broke. Then the door alrams stopped working. Now the water dispenser has stopped. Show details
Great fridge – Wow after reading these reviews I feel like I must be one of the lucky ones. I brought this fridge in 2012 and has not given me any problems at all till today. Water dispenser stoped working, found out it was the solenoid after $300 all good….. Show details
Worst fridge ever – Always freezing vegetables in lower compartments, as well as everything else in the fridge occasionally. Rust around the water dispenser. This is not a stainless fridge but polished steel. steer away from this fridge. Show details
In-depth reviews
Rusty, Leaky, Freeze's food – For a long time, I have been a big fan of Bosch appliances, in both the kitchen and laundry, but this fridge is enough to turn me off, and I will be looking at other brands when I need to replace things (like my 5 year old Bosch oven that is also playing up) I've had it 6.5 years - When we first got it, the ice maker was never great (it didn't… Read more
seem to form proper size cubes, but we didnt worry too much about it as it still worked) about 2 years in we got some rust spots on the side of the doors (hang on, I thought was stainless steel?), then about a year ago the ice maker started playing up and I had to turn it off, then water started pouring out of the hinge when the chilled water was used, then it started freezing food in the crisper drawers and resetting itself to 2c in the fridge compartment even after changing it almost daily. The rust spots have also started to appear on the front now as well, despite using stainless steel cleaner frequently.
A premium brand, very expensive refrigerator should last a whole lot longer than 6.5 years, my mother in law's Westinghouse side by side is still going strong at over 10 years old and was a whole lot cheaper.
I should note, when I initially wrote this review, Bosch had the opportunity to respond in private which they appear to have chosen not to do. I also called Bosch and was advised I would be contacted via email, which has also not happened.
After speaking with a friend who works for a consumer advice group, I have been advised that under the Australian Consumer Law, it would be reasonable to expect a fridge like this to last longer than the time it has, so my next step will be to lodge a claim in the small claims court for a refund or replacement.
Spoilt for luxury – I'm so happy with my new Bosch fridge. We plumbed in the water so no need to constantly refill the supply for ice & cold water. It's great that the water/ice dispenser can be locked so curious kids don't make spills everywhere when they visit. Also the alarm let's me know if one of the doors have been left ajar. It's saved my energy bill several… Read more · 3
times already.
The internal water/ice reservoir is smaller than most competitors so allows more space in the fridge area.
Plenty of nooks & crannies to store my everyday items within easy reach. Good deep storage in the doors.
Strong glass shelves means items sit flat & don't tip over like on wire shelves. So easy to clean too.
It has a fabulous meat drawer just under the veg drawers which is excellent for the cheese, cold meats & other smaller items that often get lost in the big fridge compartment.
With the new scientific design vege drawers my veges & salads stay fresher for ages. I don't understand the science of it but it really works a treat. It's also brilliant that the whole fridge section is on top. I don't hurt my back all the time bending over to find things in the lower part of the fridge, & for that reason I love having the freezer on the bottom.
The freezer has an additional drawer that is so handy for things like pastry, frozen veg & all those other little things that tend to get lost in the depths of a normal freezer. The divider in the freezer also helps to keep items separate & in some kind of order.
However, i do wish the refrigerator was available in white as I find the stainless steel a bit of a pain to keep finger prints off.
A massive fridge, with plenty of room for a family of 5, with brilliant features - and amazing custo – Being a family of 5 (3 teens), purchasing this replacement fridge was a big decision, as we wanted space, functionality, and features we hadn’t had before (Ice maker, Chilled water dispenser). The Bosch KFN91PJ10A, was our choice, and have been very happy with our purchase. We did read some negative reviews about the icemaker, but weighed up the… Read more · 1
possibility, and went for it.
The space inside, draw layout, chiller trays and depth is amazing, and we fill this thing up on a regular basis, so the cooling is tested daily, especially with the kids opening and closing the double doors all the time. The freezer is superb and freezes roasts very quickly, doesn’t frost up, and is great being at the bottom, with a fantastic top shallower tray, which we now use for the kids bottles, muffins, meals we are having that week and more, so handy.
We had to contact BOSCH customer service about an issue with the door trays, they were amazing, prompt contact, and after sending information to them, they rectified our situation so promptly, I was extremely impressed. The customer service is fantastic, the whole team (We had a few different contacts, all brilliant), we all positive understanding, and keen to see the issues sorted, and they were completely rectified.
We highly recommend this fridge, as the finish, ice maker, water dispenser area, all work perfectly.
This is a very large fridge, and we made a new pantry/alcove to fit it, but let me assure you, it is well worth the investment, I have never owned a fridge that you can put 24 stubbies in the middle tray at the back, and not know they are there, it is huge.
The operating volume is almost silent, we have an open dining kitchen area, and cannot hear it running at all, except for the alarm that goes off if the doors are left open, or slightly ajar, perfect, for forgetful teens, both the fridge and freezer have the alarm, which is great.
Cleaning is easy, the finish wipes clean easily, that said, it doesn’t really get that dirty from general use anyway, which is great.
When the time comes, another BOSH will be at the top of our list, all our friends are impressed, extended family included.
Highly recommended.
Rick
Positive reviews
Fridge and Freezer lights not working – Our Fridge and Freezer lights have stopped working. The water dispenser and ice maker are still working along with the electronic display unit. We checked the plug is still in ok as this has been the problem before but all is ok there. We are lost so can anyone suggest what to do? Show details · 1
Great product – This is a quiet fridge.doesnt feel even st kitchen Lot is compartment so easy to organise. Door function is poor though. It does not easily close . But the alarm is a good reminder. Freeazer on bottom is good . The chilller compartment helpful to thaw or keep short term food with out freezing. Vegetable baskets are big so , lot can pack inside. Show details · 1
I bought it to fit a large hole and don't regret the purchase – Overall very happy with this Refrigerator. Does everything we expected of a Refrigerator with this price tag. Haven't quite worked out how to remove The crisper and dairy drawers so we don't bother. They are easy enough to clean in place. Refrigerator runs quietly and the internal cabinet is well luminated using several banks of LED lights. The longevity of the water filter seems somewhat short considering the replacement cost. Show details · 1
Negative reviews
Chill draw freezing everything – The fridge freezes everything in the chill draw and lower fridge. I Read other a few other reviews and it seems to be a common issue. Otherwise its been good. Show details
Worse fridge ever!! – Have had this fridge for a few years now. After only a few months of owning the fridge the crisper drawers started to freeze up. Rang and the technician came and replaced the board in the fridge. This lasted a few years but the problem is happening again on and off. It’s now obviously out of warranty and I refuse to spend money on it as it seems… Read more
the problem will only happen again within time. The finish on the fridge is terrible, and shows marks all the time. I have a rust spot from where the kids have gotten water and it’s spilled down the front. Is very hard to clean. Would not recommend this fridge at all. I thought being Bosch brand it would’ve been great quality. Very disappointed
Hi Deb b, Thanks for your review, we… Read more
Faulty Bosch KFN91PJ10A freezing food – Like many other unhappy customers our Bosch fridge is starting to freeze the lower two drawers, Bosch sent local repair agent who was great but advised this is a known fault and Bosch dont know how to fix it!! this was an expensive fridge and we have many Bosch appliances second fridge, oven, dishwasher etc but if they are not going to last then… Read more
will be looking at other brands. Next point of call we will be contacting the ACCC to investigate further as this should of been a product recall by Bosch in my opinion as is a known common fault and the product does not last a fair and reasonable length of time.
Hi Stuart, Thanks for your review, we… Read more
Recent reviews
Has been a good fridge – Our Bosch Fridge is just over 4 years old and has started to freeze things. Adjustment of the temperature made no difference. A call to the service agent and a visit got the response of "we'll have to change the main board", a $100 bill and a quote to change the board of $400. This led me to read up on reviews of this fridge and find that it is… Read more
not worth spending that amount on the fridge. The freezing problem had turned into a temperature control problem. The temperature would fluctuate from -3 to 8 deg! I decided to replace the board myself. Nothing changed. I then replaced the temperature sensor. It was reasonably stable for a couple of days then started freezing again. I contacted Bosch Customer Support, who quite often reply to these reviews and urge people to contact their 1300 number. They were no help at all as they don't offer "technical assistance". I am left with a 4 year old fridge which is not worth repairing (using service agents) and I can't sell! What happened to fridges that ran for 30 years without an issue! Following the review I was contacted by Bosch and I couldn't be happier. They sent the technician again, another part was ordered and replaced after a few days. Since that time the fridge has been great. Thanks to Bosch for their support.
Hi philden, Thank you for the update at… Read more
Find out how Bosch KFN91PJ10A compares to other French Door Fridges / Refrigerators
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Rubbish – Fridge is way below expectations. We'e had Bosch appliances efore but don't buy this fridge. Ice maker repaired twice, issue with ice building up to a point it leaks and doesn't work correctly. Again after another year its stuffed again, having to take it out to fix that often has now broken the clips. Today the water stopped works after a couple… Read more
of months getting worse and worse (faulty button) sick of ringing to get repaired (probably not interested since no longer in warranty) but honestly don't really care because it will be just a matter of time before something else goes wrong. Like others have said doors have rust spots as well. Obviously cheap SS.
Hi Geoff, We're sorry to hear that you're… Read more
Angry Customer – Our Fridge is just over 3 and 1/2 years old and today I opened the door and the side tray fell out, this was holding my milk which smashed on the floor, denting my floor boards, no warning that it had cracked. These trays are so cheap, they looked worn within a year. The main tray has discoloured, replaced once under warranty. Areas of the… Read more
fridge have rust marks, so disappointed with a product we thought would be reliable. Well Bosch came through in December with the door tray thanks, and also promised a new tray and rust cleaner which was told came from Germany, its now 3 months on and am sick of tired of emailing the girl I was dealing with and getting no response.
Hi Parky, Thanks for your review, we… Read more
Very poor fridge, definately not worth the money! – Ice maker lasted only 18 months before it died, RUSTY doors, only enough cold water from the dispenser for one glass then it's room temp and wait for it to cool down again and it freezes vegies. Bought Bosch because all the other appliances are Bosch and also run all Bosch powertools at work and now regret it, if your going to buy a new fridge that cost what this thing cost then look at other brands for sure! Show details
Hi Ryno, Thanks for your review, we… Read more
this fridge is a lemon – I also purchased this model 5 years ago and have no end of multiple and ongoing issues including freezing everything in the fridge, rusting doors, constantly cracked shelves to name a few....and despite having someone come out numerous times to fix the problems persist... the fridge is now outside of the purchased extended warranty period and costs a small fortune in up keep. I would definitely steer away of purchasing this fridge again!!! Show details
Hi Susan, Thanks for your review, we… Read more
Wouldnt buy one of these again – Constantly freezing up. Have to unpack the freezer to defrost every time. Chiller compartment freezes as well and have had to throw out ruined vegetables many times. A real pain to clean. You get half a glass of cold water from the dispenser before it runs out. The ice maker keeps making too much ice and jams up when trying to get the ice out. Dont buy this fridge. Its no good!!!!! Show details
Hi Mick, Thanks for your review, we… Read more
Avoid this fridge at all costs – Bought this fridge when we moved in new house to match other electrical appliances in home. I saw that there were some people giving this bad reviews but still went ahead as Bosch have good rep. I wish I hadn't. Have had the fridge for two years and have had ice maker and electrical circuit board replaced under warranty due to alarm constantly… Read more
being set off during night for no reason and ice maker constantly leaking. We also have had rust marks show up on the stainless steel front. This is even after we regularly wipe and apply oil to the stainless steel. The fridge shows up all hand and fingerprint marks so you need to regularly wipe the fridge to remove marks. We have now just discovered that fridge is again leaking. This fridge is nothing but a pain in the butt. Spend your money on other fridge as this will give you problems.
I will say that the fridge is a good size and when it is not having problems it was working ok.
The repair man also informed us that they regularly have problems with this fridge. Make your own mind up but please bare in mind that many people have had problems with this fridge. If you are going to purchase then make sure you get extended warranty.
Hi AdamMcK, Thanks for your review, we… Read more (+1 reply)
Very poor after market service – Washing machine faulty, error in less than three months. Local service man (great service) came out very promptly and said it had a cracked drum, and put through request for replacement. Still waiting for a replacement nearly two weeks later - Bosch not concerned at all with length of time - frustrating!! Show details
Love It – This refrigerator is simply the best purchase of fridge I have made. Easily installed, clear instructions and meets every stated feature. It runs smoothly and quietly, and also economically. The chiller sections maintain perfect temperature, even with the constant traffic of Kids opening doors. The buzzer feature for standing to long is a… Read more · 1
particular favourite. The Bosch, like most Bosch appliances is stylish and sleek, I look forward to a long and happy relationship with this fridge
The best quality buy – Big capacity large deep shelves stainless steel finish always looks perfect, No finger prints smears and marks left behind. Can be noisy until you get used to it is my only complaint. Freezer is huge but hard to get access to everything at the same time and could be improved in design Show details · 1
Find out how Bosch KFN91PJ10A compares to other French Door Fridges / Refrigerators
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my new fridge – Just love my new fridge with the ice and water section which is great I find I am drinking more water It is so easy to clean and the shelving is so good and easy to store many containers keeps food much colder in all compartments and You can hardly hear it wirking Show details · 1
Bosch fraudulent and deceptive – My Bosch refridgerator is Three years old. The wire harness on top of the fridge caught on fire. Bosch sent a tech out he rendered the product not repairable. My product is registered but Bosch refuses to replace it without original receipt. Not to mention they assured me that because it was electronic it would be covered. Just so you know Bosch… Read more
I've contacted the Federal Trade Commission and the Consumer Products Safety Commission. As nice Video of your fridge catching on fire will show up on YouTube shortly.
Hi Jack, Thanks for your review, we… Read more (+2 replies)
Over priced junk, avoid at all costs! – Bought Jan 2014, costing $4500. Had to have the ice-maker replaced in Jan 2015. The ice-maker has just died again, though Bosch are saying "tough luck, it's out of warranty". The door shelves are cracked, too brittle for everyday use. Even the door shelves that aren't cracked are in appalling condition, it's as if the plastic used is of inferior… Read more
quality, not designed to stand up to the rigours of having a milk carton removed & replaced a dozen times a day. We have a large Samsung fridge purchased back in 2008 that has seen far more use & abuse (outdoor beer fridge), and its door shelves aren't even scratched! Samsung will be getting our cash next time for sure. Oh, and the touchpad on the door to operate the ice machine & water, get used to pressing them many times before the machine decides to jump into action. Very frustrating. Bosch, you ought to be ashamed of yourselves for selling such junk & for selling out on the quality your brand used to be synonymous with. If you look online at any of the review sites, this fridge consistently gets very poor reviews. I would think that Australian Consumer laws could be well exercised in relation to this shonky product.
Hi Gary C, Thanks for your review, we… Read more (+1 reply)
I bought Bosch for quality but got crap – Payed extra for the Bosch model thinking spending the extra money for it would mean better quality and less issues but for the second time in three years our ice machine has broken down. Last time it took 6 weeks and a whole new ice machine to fix so I can only imagine how long and how much it's going to cost this time! Show details
Hi Wwilko79, Thanks for your review, we… Read more (+3 replies)
Don't bother with this brand for a fridge – We also spent a lot of money on this Bosch product. It is rusting on the outside. We can't use the ice dispenser as when it is on it freezes everything in the fridge. The fr ice maker was replaced as chunks of plastic came out wuth the ice cubes as the auger was chewing up the plastic. The new ice maker when on freezes all the fridge contents.… Read more
We wasted hundreds of dollars worth of food before we realised that the ice maker was the cause. Do not buy this brand..
Hi Patricia, Thanks for your review, we… Read more
The worst appliance I have ever purchased – I purchased the Bosch KFN91PJ10A just over 3 years ago I thought I was buying a well regarded good quality product. After 6 months I started to notice rust appearing on the top left hand door then it started spreading to the freezer below. I have had for the last 20 years all stainless steel appliances of different brands and never have I had a… Read more
spot of rust appear on a single product (2 other fridge freezers included) I rang Bosch and was told I was just out of warranty so basically my bad luck ?? I notice their is a distinct pattern occurring on this website in regard to rust on these particular fridges so obviously Bosch is aware of the problem? This is a very expensive fridge and clearly the stainless steel they are using isn't. I have a brand new kitchen with a very now ugly, and old looking fridge. Please read all reviews there is a definite problem with this product concerning rust an look for a better brand.
Biggest mistake of our appliance purchases – This refrigerator had problems from day one with the ice maker. We contacted the service Dept of Bosch and they sent out their subcontract repairer. After two shots at repairing it they then replaced the mother board and left then a alarm would go off every hour and stay on until the fridge was turned off and back on to reset. The repairer had no… Read more
idea what was the problem and ordered some more replacement parts and we were informed they would take 7 days to get actually took nearly 2 weeks. We went to Harvey norman where we purchased the fridge and they assisted in dealing with Bosch to get a full refund ( after one month still no refund received even though Bosch have collected the Fridge). If you want the run around try dealing with Bosch they just have no idea about customer service we are extremely disappointed in the whole process (which continues) to save yourself any problems do not purchase Bosch refrigerators
Hi Grahea, Thanks for your review, we… Read more
Not Good Electronics – Had this fridge for 3 years ice maker went thank goodness while under warranty and serviced. Now a circuit board has gone on it a $500 repair if it works as fridge is out of warranty. Thought by buying quality brand and decent money would not be having problems. Won't be buying from Bosch home appliances again. Very disappointed. By the way if the fridge worked without the breadowns would be a great fridge. Show details
Hi Peter, Thanks for your review, we… Read more (+3 replies)
Questionable Quality – We bought this fridge 3 1/2 years ago. Back then online reviews were 50/50 - buy/stay away. The first fridge was replaced within a fortnight due to loud pumping and hammering noises. The new (current) fridge has had constant issues with ice blockages and rust marks on the stainless steel surface which we didn't report as we just assumed it was… Read more
this units environment. Within the past month the ice box catch has snapped and now pushes out when the ice compartment is full. The ice is made non-stop - pushing out the compartment once it is full - maybe this broke the catches. Now it's out of warranty and while searching for spare parts I now see other people with the same issues. What a disappointing fridge - the only thing going for it is and was the sheer volume as we have a large family. What a lemon. Next time I want Korean quality I will buy a Korean brand.
Hi Lindy C, Thanks for your review, we… Read more
Buy another product not Bosch! – Started having trouble with the fridge a month ago - fridge part just stopped working - we had our whole fridge flooded from the water of the ice machine and everything spoiled. We have had the repairer out and he couldn't find any fault with the fridge so he said they'll have to replace everything. That was about 9 days ago and have heard… Read more
nothing. Rang Bosch and they said the email had been sent to the wrong department. I have a family of 8 and it's a disaster! I will keep you updated on the progress and keep writing reviews until the fridge is working or go to consumer affairs. There are now water stains all over the fridge - the stainless steel they have used is extremely poor grade and is beginning to rust after 11 months even though we clean the fridge regularly with stainless steel cleaning products.
Have been waiting for another week - Have just contacted repairer and they said parts have been ordered - it's been almost a month without a fridge!
Love the fridge but – We bought the fridge back in 2012 and as a rule I love it, it fits everything including the big platters etc when required. Problems with the fridge in the first 12months we had the LED screen/panel replaced and the icemaker has had repairs, the bottom draw in the fridge constantly freezes. We also have rust marks that no matter how often it is… Read more
cleaned keep coming back. I now again have to have the icemaker repaired or replaced. That's on my phone call list for today :(
Hi KBick , Thanks for your review, we… Read more (+1 reply)
Don't buy this fridge!!! – We bought this fridge in February 2015 and noticed some months after we bought the fridge rusty marks appearing. We contacted Bosch in December 2015 and made a complaint about these rusty marks. They then proceeded to send us out their cleaning kit which we used (cleaning this was real hard and used elbow grease to get off the rust) and explained… Read more
that this would NOT come back in their email after cleaning it!!! A couple of months later the rust started coming back and contacted them again. They are now saying that we have to clean this fridge religiously with THEIR product to keep the rusty marks away and WILL NOT replace the doors. I have six other stainless steel products in the kitchen and NOT one of those have this rusting problem or do I need to religiously clean them!! I am now taking this further with the Department of Fair Trading and will not except this option!! DO NOT buy this fridge due to doors rusting and stay away from Bosch as their customer service/after service is disgusting!!! My reference no. is 970115335.
Hi Collette, Thanks for your review, we… Read more (+1 reply)
Disappointed – Bought this fridge in July 2015 & have it repaired 4 times. The fan was so loud in freezer & doors were iced SHUT. HAD FAN REPLACED. Handles keep falling off which has scratched my new fridge. A piece of plastic snapped under the door which has been replaced. Ice machine works intermittently then started to run during the night leaving puddles &… Read more
stain/rust marks down fridge. Have just had entire ice maker replaced. Was fixed at lunchtime & I still don't have any ice at 9pm. Repair man gave me a cleaning cloth for rust. 1 shelf has cracked(repair man said that's not covered) expensive fridge been repaired too many times in 10 months. Very disappointed & certainly won't recommend Bosch to anyone. Bought a Bosch dishwasher at same time & can only use Fairy tablets in it otherwise won't wash dishes. I was on understanding Bosch was a good quality reliable product but I wouldn't recommend Bosch to anyone after my experience
Hi Mel , Thanks for your review, we… Read more (+2 replies)
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Hi Blues, Thanks for your review, we… Read more