Bosch WAE20261AU / WAE20262AU / WAE24460AU / WAE22460AU / WAE24271AU / WAE24272AU 4.10 58

Bosch WAE20261AU / WAE20262AU / WAE24460AU / WAE22460AU / WAE24271AU / WAE24272AU Reviews

Bosch Front Loading Washing Machines
4.1 from 58 reviews
- OK
Posted on May 7, 2012
Pros: the settings were fine cleans cloths well dont use too much detergent
Cons: expensive ,poor door latch system costly repairs
Overall: the machine has ran well except for two very costly repairs to the door latch system both times the door has been unable to open after a cycle and then the latch piece on the machine falls down inside the machine and you cant do your'e washing ,not very good for an expensive item
Purchased at: Harvey Norman
Bosch WAE20261AU / WAE20262AU / WAE24460AU / WAE22460AU / WAE24271AU / WAE24272AU is not recommended by mungo25
- Terrible
Posted on Apr 9, 2012
Cons: Does not wash
Overall: Had the machine just over 12months first gave good results with washing , but slowly dropped off in performance, changed washing powder made sure all filters were cleaned offen , but still clothes smelled and as for 6.5kg they must use special scales or is that wet clothes ?
but I have found that it does wash one towel at a time or one jeans as it can not wash without using water so it is not cheap to run as you have do twice as much I would not recommend this washing machine to any one and we purchused on what we thought was a good brand.This the second front loader an i will not purchuse another one, I am looking at top loader again as i need to have clean clothes as my wife has a skin problem and cannot afford to have chemical residue left on the washing.
Purchased at: The Good Guys
Bosch WAE20261AU / WAE20262AU / WAE24460AU / WAE22460AU / WAE24271AU / WAE24272AU is not recommended by Barry00
- Good
Posted on Apr 5, 2012
Pros: Price, quiet, quick, cleans well.
Overall: I love my new Front Loader. Being retired and on my own all I need to use is the 15 minute cycle. Doesn't spin as well as I would like but it is still a great machine.Doesn't make much noise which is handy as I live in units.GETS A TICK FROM ME.
Purchased at: The Good Guys
Bosch WAE20261AU / WAE20262AU / WAE24460AU / WAE22460AU / WAE24271AU / WAE24272AU is recommended by Didie
- OK
Posted on Mar 30, 2012
Pros: Efficient, great choice of wash cycles. Washes well.
Cons: Poor warranty service.
Overall: We were very happy with our new Bosch Dishwasher, so when our LG front load washing machine started leaking, we thought it was a good opportunity to get an upgrade. ( The LG had 6 years of hard work and wasn't worth fixing).
We purchased the Bosch and we have been happy with the performance. We do a lot of washing so we went for the best model we could afford.
About 3 weeks ago however, the washing machine wouldn't always start a wash cycle until we opened a closed the door a few times. It appeared that the door switch was playing up. Not a big deal, nothing is perfect.
So I rang Bosch service and lodged a service call as the unit is still under warranty.
After 2 weeks I hadn't heard anything from the service agent and the washing machine finally stopped working.
I rang Bosch again who informed me that they couldn't get onto the service agent as they were closed due to illness.
After a few more phone calls, the best that Bosch could come up with was for me to take the washing machine 100kms to the nearest service agent. This meant about 400kms of traveling on my part to drop it off and pick it up again, far from ideal for a machine that is under warranty.
I rang another 2 times to see if I could have Bosch send the part and I fit it myself, at least this way I could get my washing machine going again!
Bosch refused as they do not supply parts directly to clients for safety reasons.
The last thing I was told was to see if I could find someone in the area who services washing machines who could look at it, then I can ring Bosch to lodge a new service call for the new repairer and possibly have the part sent to them.
Each time I ring Bosch it takes half an hour, and I can't use their callback service because it's not working.
I have spoken with Bosch 6 times about this unit, and I am still having to solve the problem myself.
Whilst they staff are friendly enought it seems that Bosch Australia is failing significantly to back up their products.
3 weeks after the initial service call, my washing machine is now useless.
Whilst I used to like Bosch products, I can't see myself buying another one again.
Ironically, my parents LG washing machine stopped working yesterday.
I told them to Buy a Miele.
Tried calling Bosch Again. After 17 Minutes on hold I had to hang up as I had to work..

Still Waiting............
Purchased at: Price Beaters
Bosch WAE20261AU / WAE20262AU / WAE24460AU / WAE22460AU / WAE24271AU / WAE24272AU is not recommended by Juanbgood
- Excellent
Posted on Mar 23, 2012
Pros: Great water conservation, energy efficient and reliable
Overall: This is my second Bosch front-loader. I bought one in 2008 from Myer for a few hundred dollars more, and needed another for a unit we bought on the coast. I got it to save water during the drought and it's very stingy on that. Our machine does standard laundry and also grubby farm clothes, refreshes pillows and I have never had a fault or complaint with it. I use a variety of the wash cycles depending on the cleaning needs and I'm impressed how well it handles what we throw at it. To dampen noise and the vibration from the spin cycles, I recommend you purchase a rubber mat and place it under the machine.

Highly recommend any Bosch products, they are well designed and made.
Purchased at: Appliances Online
Bosch WAE20261AU / WAE20262AU / WAE24460AU / WAE22460AU / WAE24271AU / WAE24272AU is recommended by Walt C
Pros: It should be more environmentally friendly with the 4.5 star rating - depends on your level of usage I think.
Cons: Cannot wash over 5.5kgs properly.
Overall: We bought this machine as our 2nd washing machine - the first was a Simpson 7.5kg top loader, which died with a leaking water pump that was too expensive to justify replacing. We had our first machine for about 5-6 years. I thought that a 6.5kg front loader was a little smaller, but we could make do, as there are only 2 people in our household. Boy, was I wrong!
I agree with another reviewer, that this particular front loader doesn't wash the clothes as well as a top loader. There is inconsistency in the distribution of powder and sometimes the clothes aren't wet through fully, so the best you can load it to would be about 5.5kgs to get an even wash. I wash 4-5 bath towels (not bath sheets) and a hand towel or two, but have to wash the bath mat separately. And when doing bed linen, I wash sheets and pillow cases, then the mattress protector separately. So overall, I am probably using more water and detergent than with the top loader - not so eco-friendly!
I use Omo sensitive detergent, and only use 3/4 of a cupful with this machine, as any more and there is so much detergent left on the clothes and towels that they dry stiff. I have never used fabric softener, so I'm not sure if this would help the problem.
The dog bedding definitely does not wash as well with this machine as our top loader, as there is no lint filter which used to catch all the dog hairs :( and the larger dog bed cover doesn't fit in this machine at all.
The spin cycle is quite noisy - luckily our laundry was external in our old home - we are about to move to a new home with an internal laundry closer to the bedrooms so it will be interesting to see how much noisier it is when we use it at night. It is good that it spins to 1000rpm, but note this speed is only on certain cycles - the clothes do seem to dry a little quicker with the faster spin speeds in this machine (our old machine was probably 700-800rpm at best and used to wobble across the room).
I usually wash everything at around 30-40o but will occasionally put the bed linens or towels on a hot cycle (for hygiene), I don't know that they wash any better.
Purchased at: Harvey Norman
Bosch WAE20261AU / WAE20262AU / WAE24460AU / WAE22460AU / WAE24271AU / WAE24272AU is not recommended by Macwife
Response We are very sorry to hear about your experience with Bosch front loader. You are a valued client to us, and we want match the quality of our service to match the quality of our build. If you would like to give us your email or ph number one of our service agents will get back to you, we would appreciate the opportunities to gain an understanding of your washing machine experience with us, and how we can improve our customer service. Or if you would like to give us a call on 1300 368 339 we will be happy to help.
Feb 29, 2012
Response By: Bosch_Home_Appliances

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