Bosch WAS32742AU

Poor experience with Bosch – I have had this machine for a few years and it has been a pain the whole time. It rusts. The door is an issue and it regularly has faults from flooding. I have the F23 fault which renders the machine useless. I would expect something that cost over $1500 to last ten years or more. Very disappointed in this machine and Bosch. Show details

Still going – We have had our ups and downs with this machine but it is still going, after 2 house moves, one 2000km. Replaced the door latch last year, over zealous person trying to get their washing out after loading it with pet fur blanket and blocking the pump filter. Aside from that, semi regular errors seem to stem mostly from the pressure sensor… Read more ·  1

detaching from its anchor point and the occasional pocket pal (tissue/peg/coin) in the pump 'filter'. As already mentioned, it struggles with pet fur, has "fluff" tantrums at times, as do I though so fair go. Semi-regular maintenance would probably reduce errors i.e. take water inlet hose off and brush out occasional debris at least annually. I vaguely remember the super fast 1600rpm being a tipping point for choosing this one but can't justify as 1400 (even 1200) is sufficient and clothes often end up uneven in the spin so anything faster makes a hell of a racket, probably what shakes the pressure sensor loose. It has plenty of other great worthwhile cycle options though and does a good job the majority of the time.

Not a single problem with this machine since 2010 – We have had this machine since 2010 and not a single problem. We are about to purchase a new model Bosch machine and dryer so was looking on here for some specifications of our old one and was so surprised to see such negative reviews. We couldn't complain about anything!  Show details ·  1

Thank you for the great tip regarding how to get away the child lock – Thank you, this saved me from a big bill from a service guy coming over!! :-) I thought I had an electrical error and searched the internet until I read earlier answers below. I tried out the tip of holding in the start button 5 seconds, - and there my machine was back to normal!!! I had never heard about child lock and I dont understand how I or… Read more

my child have activated it, but it does not matter now - because now I know how to fix it next time!!! ;-)

Impressed with service – This machine has some fantastic features like the stain removal. However it rusted up on the front panel approx 2.5 years, then the door would not open. Replaced by Bosch with another model, thought their customer service was excellent, but I miss the stain removal option (with no added detergents) it was brilliant.  Show reply

Door seal collects mould – seal on this model collects lot of mould despite leaving door open when not in use. Reiplaced the seal and got the same problem. never buy Bosch washing machine again.

Was good for a while.. but for 2k don’t spend your money on Bosch – Had this machine since 2011 and don’t use it very often. Suddenly today the door won’t open.. no error code. Door just won’t open. No error code - after reading below reviews I am certainly not prepared to pay $1000 to fix this or $500 for a seal. In the process of renovating and was considering Bosch products but will be looking at other options now. Not sure what to do from here! Show details

Don't waste your money – Purchased the washing machine in Oct 2011 and paid $1800. In about 6 years time the handle to the door broke and the replacement cost is expensive and just yesterday while the machine was running it started beeping and displayed an "Error F57". Searched the manual to see how to fix the error no result. Called up their 24/7 customer service and… Read more

they had not heard of the error too. Google was our best chance to get some answers. Google said the machine need circuit replacement. I have paid approx. $1800 for this machine and it doesn't even last 10years. Why does Bosch make such cheap quality products? As a big organisation they should think about their carbon footprint and the environmental effect their products have if we have to dispose off these machines so quickly. The repair is going to cost me more than $700 and a new machine is going to cost me the same so guess what my choice would be??? I would prefer to repair this machine and use it but not at the cost I am looking at.

Only lasted 6 years – Bought from Good Guys Preston as they recommended this German model against Bosch's Asian built one. After spending $2K plus 3 years extended warranty, I thought it would last as long as my old Kleenmaid did - 20 years. Alas, i was sadly mistaken, it only lasted 6 and a bit years. It would have cost me around $700 to fix error F57 so bought a… Read more

Choice recommended Fisher and Paykel front loader with 4 years extended warranty and will see how long this one lasts for. Won't buy Bosch ever again.

Overpriced for what your getting – In regards to washing the clothes I'll give it 5 stars. In regards to value for money I'll give it 2 stars. I purchased my Bosch washing machine about 6 years ago and paid $2,000.00. I was a bit hesitant spending this amount of money. But the sales person pointed out what you pay is what you get and being German made it will outlast my previous… Read more

LG washing machine(purchased the LG for $800.00 and lasted 10 years). Well after 6 years (only doing about 4 to 5 loads a week) the Bosch washing machine stopped working during washing. Called the service guy out and need to spend about $1,000.00 to fix it. Decided not to fix it and put the money towards a new one. Extremely disappointed with this Bosch product only lasting 6 years after spending $2,000.00. Obviously German made isn't what it use to be. I'm definitely not buying another Bosch product especially when you need to pay top dollar and it doesn't last. I thought when I purchased my Bosch washing machine I'll was getting a product that will last 10 years plus. Only a 2 year warranty on this Bosch product. Well that only tells you how confident they really are.

So many issues – Loved this machine in the beginning but now wondering why I got rid of my top loader. Constantly being left without being able to open the door - sometimes with clothes inside or now not being able to shut the door even though it is actually closed. Door latch has broken several times as it is plastic and cannot withstand daily use. Expensive machine that has broken down many times.  Show details

Bosch Logixx 8 WAS32742AU/08 - suggest stay away from this model!! – Have had minor issues (door handle replacement and intermittent faulting) over the past 5 years. 2 months before my machine's 6th anniversary I got the F:57 error on completing a load of washing (needless to say, washing was on the inside and I couldn't get it out!) after hours of scouring the net and unable to determine cause of the problem we… Read more

managed to use the emergency door release (red tab) and in doing so completely wrenching the red tab off/out. All looked good until I set to do another washing load and was immediately presented with the F:57, this time having no way to open the door. One week later I managed to get a technician who advised this was a 'fatal error'. Either the motor or control module was to blame, nothing to do but try and replace both. At the quoted price of $900+ I think I may be shopping for a new washing machine - thinking not a Bosch! Very poor quality for a $1,900 machine, certainly expected more than a 5 year life span, obviously German technology no longer the standard one would expect...and I have a load of washing in the machine that I can't rescue - technician suggested I break the door to get to it as there is no way to get it out otherwise!!

Poor design, dont purchase. Premium price - dud product – Like most people here I have the following 3 main issues: After about 5 years we got the dreaded F57 error that everyone seems to be getting around this time. This hasnt been fixed yet. The front is rusted badly and on removing the covers I found that it has extended to inside the washing machine. The front seal is very mouldy, no matter what… Read more

we try and clean it with. Extremely difficult to remove and the price for a new one is a quarter of the price of the entire machine.

For a premium price this is certainly not a premium product. The lifetime of a machine like this should be at least 10 years.

My other complaint about this is we find we always have to press the 'add extra water' option. If you keep it on the eco setting to save water with a full load, some parts of clothes come out dry....

On the plus side, if you do add the extra water, it does clean the clothes well and it is quiet.

Door gasket seal fail – I bought my Bosch in 2012 & now the gasket has failed. Previously, I had a cheap $500 NEC that lasted me 8 years with a hiccup. I am extremely disappointed in the quality of Bosch, I paid $1800 for this "quality product". I would not recommend Bosch as I think you can purchase another cheaper brand for less that would be more reliable. $118 for… Read more

the part + service call + time. This will probably cost me around $250 & no washing for 7-10 days while waiting for the part. Not good enough Bosch!

Extremely Disappointed with BOSCH WAS32742AU – I bought this machine just over four years ago. It came highly recommended by the sales person - German made, reliable, will last for years. Six days ago it stopped mid wash. The control panel completely died, the clothes were stuck inside and the door would not open so I called Bosch. I was told the machine was out of warranty and I would… Read more

have to pay for a service person to out, which would take one week. I called another company, which was recommended by Bosch, and they sent someone out the following day. I was informed the motherboard has died and this was a common problem for these machines. The call out fee was $155.70 and it will cost an additional $405 to get the motherboard replaced. I am extremely disappointed that Bosch believe it is acceptable that a machine I purchased for $1900 should only last four years and cost a further $560.70 to get fixed. I have gone ahead with the repair and my next call is to consumer affairs.

A real dud – We have had this machine for 3 years and have 3 waiting to have the 4th the last one was only 2 weeks ago to replace the door seal.. The door seal is poorly designed so the front lip tends to rip when you pull clothes out. So that has happened twice, to replace a door seal is $470. The other problem is the door opening lock. That has failed twice.… Read more

Assume that would cost another $400 to replace so I'm buying a new washer and a Bosch washer will be left out for council pickup.

Don't buy this – Bought our Bosch washing machine in 2011. It had a 'catastrophic' failure just out of warranty. It burnt out the motor driver board and locked the door so we couldn't retrieve the wet washing. In this instance, the red emergency release chord released the door. To be fair to Bosch, they came to the party on this. Yesterday, my sister who is… Read more

staying with us, wrenched and broke the door handle. To open the door. I had to strip the front off the machine to be able to release the lock and in doing so, damaged the door switch. A stupid design. It seems that if anything untoward happens to this machine, it locks the door - very European.

Disappointed with Bosch Washer – I bought my Bosch washer for 4 years. It was recommended by the salesman whom explained the price is expensive but is reliable. Within these 4 years, the machine spoilt for 3 times. Now encounter E57 error appear in the middle of washing. No matter what program i turn to, this error code keeps appear and the machine is not working. Sucks...call… Read more

for service technician is also so expensive, about $90 incl. gst. My friend told me LG and Panasonic service call is not so expensive, for ard $55. I feel like throwing away the washer but a bit painful for the high price i paid. Thru my experience, i will never buy Bosch machine again.

Failed to mention that it rusts – Bought this Washing Machine a Couple of years ago .. the E&S Trading Salesman said Can't go past this Machine .. ticks all the boxes .. Made in Germany .. Awesome - Great - Reliable .. Failed to mention that it rusts at the bottom of the door opening and it is growing .. $2000 Washer That Starts Rusting after a couple of years. After reading many… Read more

of the other Reviews it is due to Break down soon ( 3 + Years ) and Require Expensive Repairs

My Sister bought the same model soon after I did and had problems in the first few months and it had to be replaced.

My Advice is " Do Not Buy any overpriced Bosch Appliance !! " and when you think about it .. a 2 year warranty for such an expensive machine is crap

Whatever you do, don't buy it! – Four years ago we bought a Bosch front loader. At the time we had several other Bosch appliances. However after four years we have had three repairs performed and the third one was the motor. For a very expensive front loader where we could have had a top loader for literally half the price I can express our disappointment. Perhaps the most… Read more

disappointing part is that when Bosch was contacted they simply said that it was out of warranty. If this is the case then Bosch believe under their statutory warranty that their washers should only last four years. Buyers beware.

Bosch WAS32742AU needs repairs after 2 years – I bought the Bosch WAS32742AU and loved it UNTIL it got to be 3.5 years old!!! Then it broke down! I called Bosch it was out 2yr warranty period so deal with extended warranty co. !! it is now 3 weeks later and still my machine not fixed!! They say the pump and electronic panel needs replacing!!! how can this be after only 3 years???? My… Read more

previous machine was a Maytag and it never broke down in 20 yrs!!! WHY is the warranty period only 2 years if its such a well made product ??? I will NEVER buy BOSCH again. You could buy an LG for half the price and it would last longer. Seems there are similar problems with other Bosch washing machine too.

Very disapointed with this washing machines – I bought Bosch logixx 8 varioperfect, made in Germany about 3 years ago and I paid about over $2ooo Australian dollars.I was expecting that this machine will work for many years because even the sales person told me "you will never come back for another one. Right know this machine started making noise when is doing final spin. I stop machine and… Read more

remove all clothes from it and start again empty. the machine worked again good and then I put back clothes in, just normal load, not heavy and again noise when does final spin. I tried to contact Bosch Australia and they give me a few places to call. I rang them and they all want $120 dollars just for service call for about 15 min just to come plus ongoing costs which I do not know how much is it going to be. I am very disappointed that paying more then $2000 dollars and have this problems after just 3 years.

Dear Bosch can you pl. try to help people like me to fix this problem and tell us more clearly how much I have to pay before booking services without knowing how much really I have to pay. This is unacceptable.

Thank you. Good for about a couple of years and then what I do not know, through it away or repair and keep it... expensive, not sure what to do etc

German built version of this model - F23 fault. Less than 3 years old – I am very cross that my machine has died. I opted for the German built one, which cost me $3400, rather than the German parts, Malaysia assembled one, which was around $1800. To pay this much money for a machine, and for it to fail after such a short period of time is completely unacceptable. My UK bought Bosch, which only cost GBP400 lasted 10… Read more

years. German built, fast spin, 15 min quick wash Really angry that after less than 3 years this machine has died

Very disappointed – So disappointed with this machine. We paid a lot of money for this machine as our F&P machine died after 3 years. After 3 years with our Bosch, our machine died - we got a F57 error and the door release couldn't open the door which was full of our wet washing. The door broke (cost to replaced $250 +gst) and the F57 indicated that the motor control… Read more

unit needed to be replaced. Total cost of replacement parts $750! Parts are in Melbourne and so it would be another week at least for our machine to be repaired. Add $110 service call and that's a huge outlay for an appliance we were hoping to last a good many years. Ease of use Didn't last past 3 years

Love the machine, but the quality is woeful – We bought this machine 9 months ago. I fell in love with it immediately. It's quiet (apart from the repetitive beep when it's done which can get even my husband to hang out the washing), economical, it washes the clothes very well and the design is terrific. Had I reviewed it at that point I would have given it 4 or even 5 stars. I even… Read more

noticed that our water consumption dropped on the bill.

After 9 months however, it stopped working, mid-cycle, complete with a weird electrical burning smell. I called Bosch, thinking $1655 machine, top of the range model, reputable company - should be fixed quickly, right? What has followed has been a catalogue of disasters, from the initial "sorry our computers are down but we'll out a call through for you on Monday" to taking 4 working days to courier a part from Melbourne to Sydney. It's now been two weeks since the machine broke and I am still waiting for the machine to be repaired. When you have two children, this not a good situation!

So in short, based on their reliability (or lack of) and very slow customer service (even an email to Bosch gets an automated reply saying "we'll reply within a few days" - what does that tell you?!), I wouldn't buy Bosch again. Washing performance, quiet operation, water efficient. Broke within 9 months, service is slow and communication extremely poor

Bosch WAS32742AU – Just bought over a month ago. Great deal from Joyce Mayne, Maroochydore and a Bosch $150 cash made me choose the top model. Lovely design, big opening, easy instructions, quiet and cleans clothes well So far so good The price after discount and cash back made this an easy choice. This model is German and that influenced my decision Price, design and other reviews by users. Nothing, so far. Show reply

Now a winner ! – Just over 2 years, and now out of Bosch Warranty. Rubber seal on door has rotted a small hole, causing a leak, that now has stopped he machine working. Error message refers me to the manufacturer. I call Bosch, who inform me the warranty is over. I thought i was smart getting an extended warranty for an additional 3 years from Applicance… Read more ·  1

online.. After being told by Bosch, to call Appliances online (who I bought the machine off) who tell me to call the third party insurance company, who then tell me that rubber seals are not covered under their policy as per the T&C’s, and then I am referred to yet another company who will arrange an inspection and I will have to pay there and then if the problem is not deemed covered.

Given I paid $2,000 for what I understood to be a value German product, and use the machine only once per week, and also ensure that I keep the doors open, dry and ventilated – I am appalled. I expected better service, a better product, and for some flexibility as it is obvious there is a design flaw / cheap rubber seals are used by Bosch.

I should have gone for the LG at half the price.

Do not waste your money.

UPDATED REVIEW

Given I was out of the official BOSCH 2 year warranty, and the 3rd party extended "warranty" was simply not to be trusted as the "fine print" shows very little is covered under it !! I am GLAD to report, that after contacting Bosch directly - they have won me over for life, after thinking out side of the square, and sending a repair man out to fix the issues at no charge. Now that is what I call customer service, and I will now remain loyal to Bosch for life no doubt. I didn’t have to jump through hoops, just state the basic facts. Thank you Bosch. Excellent service! Solid, fairly quiet, hot wash is hot A shame the digital interface does not show what you select with the dial, and you cannot just "Spin dry" at 1600.

Love this machine – I've only had this machine for 2 days and I've done 5 different loads of washing and I'm very happy with the results. I did the towels on 1600 rpm and they nearly come out dry! I did normal clothes like tshirts on 800 rpm and while they were still quite damp they were not creased. Having gone from a 13 year old whirlpool top loader which was… Read more

starting to get tired, I'm very happy a made the switch to front loader. It's very quiet, has so many features and looks great in my laundry along side the Bosch 7kg condenser dryer (which is also fantastic and drys so well). After a lot if research online and in store I decided it was best to spend the extra and get the German made model. And also, 8kg is plenty....we are a family of 5 and was considering a 10kg in a different brand, but I'm glad I went 8kg. Quiet, washes well and can fit a lot in it.

An update to my earlier review – This is the second review I have written of this machine. I am writing a second review after a second fault. Unfortunately, this fault has proven fatal. My machine went clunk a month ago & the display showed an error code f:57. I think mine was one of the first of this model sold in Australia, so its 2 year warranty had expired, but I purchased… Read more

an extended warranty at the time so I called the company & the first repairer they arranged was wise enough to throw back the hot potato before they got their hands burnt. The machine was eventually inspected by a second company & they were unable to diagnose the fault but told me they were recommending to the insurance company that the unit be replaced. Today I learned that the machine would be replaced not with the identical model, nor even similar, but one with a value not greater than the depreciated value of my machine - ie, less than half the purchase price.

Very unhappy.

Previous review:

13 months after buying this machine it stopped working, showing the error

"Update Error

Operating Unit"

on its display.

3 weeks, many phone calls & 2 visits by the Bosch authorised repairman later, it's still not working. Bosch sent a replacement part that did nothing at all (the original part was still working properly).

It seems they don't know how to fix this machine. Luckily it's still covered by the 2 year manufacturer's warranty, because Bosch's service team's inability to diagnose the actual problem would become very expensive if I were paying to replace parts that were undamaged. It was a good machine when it worked Bosch's technicians are unable to diagnose or repair this machine.

1st class product – purchased this machine few months ago cannot speak highly enough is a 1st class machine very good choices on wash cycles & rinse cycles washes great, strong sturdy & quiet,when 1st looking into the bosche brand was advised to spend a little extra and get the german made, which I did and extremley happy, Do yourself a favor seriousley think of bosche, german of course wash cycle choices, strong excellent wash and quiet.  Show 4 replies

Bosch Logixx 8 VarioPerfect, great machine, solid, reliable and great wash selection – This machine replaced a Bosch Maxx that we had for 7 years (which gave us trouble free service). I researched other brands but this machine came out on top for features for the money. The Bosch Logixx 8 VarioPerfect does everything it says. I like the additional rinse programmes that can be added (up to 3 if you wish) to any wash programme and I… Read more

especially like the ability to be able to program my favorite wash and spin cycles into one of the two memory progammes available - just turn the dial to use it in the future. Clothes come out cleaner than in my previous Bosch. The 15 and 60 minutes wash programmes are a real bonus as is the ability to add clothes once the wash has commenced. Very quiet at all spin speeds Very easy to adjust the many wash and spin programmes without the manual. Love this machine and anticipate many years of trouble free washes! Reliability, solid German build, excellent electronics, great wash with less powder energy and water efficient.

Very Unreliable! – I have the WAS32741 so maybe this machine is better but I would advise people to avoid Bosch all together. Bought in May 08', Mar 11 the electronics needed to be replaced costing me $344 and that was with a $167 discount because I complained so much. Now, Aug 12, it's coming up with the same error again! This was a very expensive machine to buy… Read more

& very expensive to maintain. Did a pretty good job of washing clothes when it worked. Too many breakdowns.

Excellent machine – I spent a long time researching before I purchased and I admit I hesitate at the price, even though I got a good deal online, however I am very happy with the Bosch. My house is small and I can't hear the machine running even on a spin cycle with the laundry door open. There is no movement either, I have a metal table placed over the machine and… Read more ·  1

dryer and not once have I heard it banging, my old machine was terrible for that. There are more than enough cycles to choose from, even a quick cycle that will have your wash done in under an hour and I've noticed our water bill has dropped quite a bit.

One other reviewer noted the 'wash finish' alarm was annoying and it can be as it goes off every two minutes, but that is only a couple of times and then it stops. If I'm really busy I either ignore it or just open the door until I can hang out the clothes.

I love my Bosch, will most definitely buy this brand again when a replacement is needed and have happily recommended it to a number of family and friends. Reliable, water efficient, does a great job of washing clothes while still being gentle on them.

Great washer – The Bosch Logixx8 VarioPerfect front loading washing machine is well built and solid. Very versatile and steady even at high speeds. The transport bolts must be removed upon installation. We have had great results from this appliance. You can just go the quick and lazy mix load or to the detailed whites load. Even sports shoes from memory. Quality unit