Annual Service & Cartridge replacement
Product is good but the Professionalism & Staff - AWFUL!!!
I got my filter installed last year & they've sent me a confirmation email that the Annual servicing & replacement of cartridges will be $ 99 when it comes to do it - they've asked $ 150!!!!! Upon referring the mail - the lady said " Don't refer me any email - we have changed the price - choice is yours - keep it or leave it" WORST CUSTOMER SERVICE TEAM - NEVER GO WITH THE CHEAT COMPANY
Provided me with free water cooler - it gives me hot boiling water & upon reported this issue - they've said we have no stock, when it will arrive we will let you know. STILL WAITING FOR THAT CALL!!!!!!
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