Reviews with attachments
Cholesterol levels have dropped from 8.7 to 3.8 – I have an inhetited Cholestetol problem and have always had a problem taking statins in tablet/capsule form. I end up with heartburn and painful muscle ache in legs and have just refused to take them. Now use Dairy Farmers in my coffee and otherwise, daily, and have seen my cholesterol levels go from 8.7 to 3.8. My Doctors (GP and Cardiac… Read more
Specialist) are extremely happy with this positive outcome. So, I no longer use other milk and highly recommend Dairy Farmers Heart Active because I even find the taste good.
Terrible – Heart Active milk taste like chemicals 2 weeks ago I put 7 liters of milk in bin awful taste and yesterday Cole and Safeway are still selling them Do something and fix up the chemical taste to it pls Show details
Yippee! The original heart active formula is back – So relieved - the original hear active milk is back. My old post complaining about the weird taste is below. All good now!!! I have been drinking heart smart milk for years and then a couple of months ago I kept buying the milk and throwing it away because it had a horrible taste. Then it disappeared from the shelves of every supermarket. It… Read more
just came back. It tastes a bit better now so they must have adjusted the formula. It still doesn’t taste quite right though. I don’t think I can drink it which is a shame. The original heart smart milk was delicious - this version still isn’t. We need the original formula back.
Dairy farner's heart milk – This product was off the shelf in Coles supermarket for nearly 2 weeks. I bought 6 cartons when it finally got back on the shelf as this is usually my favorite milk for many reasons but the taste is so horrible it makes me feel like i am drinking perfume. It makes my coffee taste horrible. I will be taking it back to the store i purchased it from… Read more
& making a product complaint as i am hoping this is a bad batch & it goes back to normal flavour otherwise i will have to change products unfortunately.
What have they done? They must have listened to everybody’s feedback – Dairy farmer have rectified the flavour back to what it’s original creamy delicious flavour. The below feedback is no longer valid. The milk has been off the shelves for a few weeks now at Woolies and when I went to Aldi on Wednesday I purchased 3 cartons just in case. Come the next morning, made my coffee, had… Read more
a sip and it tastedreal bad. I checked the expiration date, fine, then smelled the open carton and it had an over whelming glue like smell to it which represented the the vile taste exactly. I phone Bega and asked if they had changed the recipe, no was the answer, the guy did advise something about the cartons not being out of stock and that was why it hadn’t been on the shelves. He took all my detail and sent me a link which is here. PS. I woke in the middle of the night with stomach pains and you guest it, D***a Dear %-+=/ Thank you for contacting Bega Cheese regarding the DF ESL Heart Active 1Lt (12) product you purchased. We would be pleased if you could kindly provide some further information (To provide feedback & any photos relating to the product please click the feedback link ), so we can effectively investigate the issue on your behalf. Gathering this information will greatly assist us in investigating our consumers experience. We thank you for your assistance and look forward to your earliest reply. Please do not hesitate to contact us on 1800 677 852 and by quoting your Service Request Number ******* should you have any queries or wish to discuss this matter. We hope to hear from you soon. Kind Regards, Consumer Enquiry Centre
Positive reviews
Improved – I bought some today after it reappeared in supermarkets and found my coffee and tea to be drinkable again! I guess a production line issue that we'll never know about affected supply. Show details
I love this heart active milk – We love heart smart milk only thing is that it’s often out of stock, improved my cholesterol in excess of 10% and taste isn’t an issue Show details
Great milk & great service – I've used this milk for years because I prefer it to all others. I've not been able to buy it for a few weeks but had some in the freezer. I haven't noticed any difference in taste. I've read all the bad reviews & decided to contact Bega myself. They answered straight away & were very pleasant & helpful. The girl was able to advise there has been a problem with the cartons. They will apparently back in full supply 8th of Augus t. Thanks Bega. Show details
Negative reviews
Different taste – Have started using this milk about a few months now but I bought one the other day with expiry date 19th October but very different Taste than before very unpleasant Show details
Seems to have returned to it's normal taste – You will see I wrote a review about this milk and it's horrible perfume taste about a month ago. I stopped buying it as it was undrinkable, really revolting. Yesterday I decided to buy one carton to give it another go as the bad reviews on here had stopped about 3 weeks ago. My milk had an expiry date of 11th October. I tasted it and the revolting… Read more
taste has gone and it is back to normal. Next week I will buy my usual 3 to 4 cartons as it really does help with lowering cholesterol . I gave the milk a tentative 3 stars this time as I am hoping that my next cartons will be OK too,and I am also unhappy that the company didn't accept any responsibility about the change in taste when it happened.
Arrogant – This milk used to be my fave. Tea always tasted creamy. Then it disappeared & then returned tasting disgusting. I have contacted bega & was advised“we are working with out new carton supplier to resolve this issue". I suggested they check out the reviews & enlighten their customers as they are expressing genuine concerns re health & safety of the new taste/cartons. Well so far they continue to ignore our concerns. Sooo I will give it the flick. Show details
Recent reviews
The best milk in every way – I'm a lifelong milk drinker (having grown up on dairy farms), but since getting a bit older and having some cholesterol issues, I thought I'd give this a go. My cholesterol levels have improved, but more importantly for purposes of this review, the milk tastes amazing. I'll drink a glass or 2 every night and on occassion couldnt get it, so I'd buy… Read more
another brand and sometimes even treat myself to some full-cream milk, but none compare to the sweet, creamy, and natural taste of this milk. I understand other people here have had issues back in 2022, but I've been drinking the milk for the past 1.5 years since 2023 and it's been perfect. Anywaym I saw the negative reviews and thought some more current opinions would be helpful.
Find out how Dairy Farmers HeartActive compares to other Milk
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Heart Active – After the doctor advised me to go onto this milk I brought my first 1Ltr today 17/5/2023 in Coles Sebastopol Ballarat. I found it pleasant to drink nice and creamy and had a good taste. Reading some of the reviews below I had not encountered any of the concerns maybe they have fixed the issue., Show details · 1
I love this stuff!! – I had quite high cholesterol (7.7) and all I changed was my milk and my butter to plant sterol options - including Paul’s Heart Active! It’s dropped to 5.5! Still a ways to go but a huge change in six months!! Show details
Tastes Different – I have been drinking this milk for many years. It became hard to find a couple of months ago, but now that it is back it tastes horrible. It is not cheap milk to buy, so until they change it back to how it used to taste I will no longer be buying it. Show details
Heart active taste – I have been using heart active for over 10 years and have found the taste unbearable for the last few months, it went off the market for a short period and I thought they were going to fix it but unfortunately the horrid taste remains and is still drinkable, so I won’t be buying it in the future. This is the result of companies trying to change something that wasn’t faulty in the first place. Show details
Metallic taste Heart Active milk – I have enjoyed using Heart Active milk for years and it has lowered my cholesterol substantially but as per other reviews it is almost undrinkable in coffee or tea or even by itself. I normally buy 3 or 4 cartons per week but will change to an alternative until it is fixed. Show details
Tastes disgusting like perfume – Ive been drinking this milk for awhile but must be bad batch .Still in date use by 7th September. Ill never buy again has put me off .in fact i drank a coffee whilst camping on weekend and thought perhaps my coffee cup wasnt rinsed properly .had to tip most out .That night i was up most of the night with cramps and felt like was going to throw up . Show details
What happened? – Have been drinking this for years. Recently the taste has changed. Seems metallic. Also it smells different than before. I’ve tossed out numerous bottles. Is it even safe? Show details
Disgusting not the same as previously needs to be recalled urgently to be checked – It has a bad taste not like previously it was good but this time round not needs to be checked out and recalled urgently Show details
Was perfect now undrinkable – Have drunk nice tasting heart active milk for a few months then started tasting like perfume. Had to throw away. Off shelves for a while bought this week and still tastes perfumy Show details
Find out how Dairy Farmers HeartActive compares to other Milk
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Heart milk – Being drinking this milk for a while now. Went out of stock. Now available and agree with comments. Taste like chemicals. Obviously done something to the product that it was out of stock for two weeks Concerned
Was great now...? – I loved heart active milk, the taste was great and it frothed well for coffee. It's been really hard to get lately so when I saw it at Woolworths on Monday I bought several cartons. I used it in my coffee yesterday morning and my coffee tasted and smelt of perfume. My husband agreed. I called Dairy Farmers and they said they would investigate and… Read more
get back to me within 24 hours. Having not heard from them I called again today and was told they're still investigating. I will continue to contact them to get an answer as I've read lots of similar complaints on the internet. It needs to be addressed. The more people who contact them, the better.
Terrible taste now – I used this for years now the taste leaves a dreadful taste in your mouth almost metallic and stays in your mouth for a long time why ? Has it changed Show details
Different taste since new glossy carton – Have been drinking Heart Active milk for a few years now, and since the carton packaging has changed to being glossy the taste has changed too. To me it tastes minty, smells like Palmolive dishwashing liquid. Can you please investigate as to why the taste has changed. It is now undrinkable. Show details
We concur with the review that this milk after being out of stock has come back with a tainted taste. What's the go? – Chemical taste in milk after out of stock situation recently Show details
I love this milk BUT .....5/8/22 – returned from being out of stock now has chemical taste! Show details
Fix it now – I love this milk and have used it for a long time. For the last month there has been an unpleasant taste present. It tastes like a chemical cross cardboard flavour. Please fix this problem soon as it is too unpleasant to drink currently and I normally recommend it to everyone 20/08/22. Bought some today and the unpleasant taste is gone. Like normal again. I hope it stays that way. Show details
Tasted like real milk, now tastes horrible – Living in WA, we as mature seniors have enjoyed this product for approx.3 years. However, in the past two weeks or so this “ good for cholesterol lowering” milk product has a very peculiar taste. SOMETHING IS WRONG HERE! So, what has the manufacturer Bega done to investigate this…. ? Nothing? So, is this safe to drink, if it’s tastes off,… Read more
peculiar, then why is it still on the shelf. Q: are the retailers aware of concerns, what responsibility will they take or do? Having phoned Bega, responded to what I feel is a generic email seems a lazy attitude to me as a consumer.
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