Dick Smith 7 / 9" Dual Screen
Verified2 reviews
Terrible product – Very disappointed! We brought our for a car trip across Australia! The slave did not even last 2 days. Screen kept going blank, then eventually coming back on. Eventually it stopped completely! The main kept jumping like the DVD had a scratch. We put a new brand DVD in an still jumped! When we arrived in our destination we returned it and got out money back, they did not even ask what was wrong! Made me think there is issues with machine! Nothing
Disappointed – This product was disappointing. Ten minutes into our movie, the screen went black and there was no power to the unit. Later the player started up again and worked for a few minutes before going off again. It wasn't our power-points (other appliances worked) or the DVDs (they worked fine in other players). We didn't get to try it in the car. Price was good if it had worked properly. Seems to have poor quality electronics that overheat.
Hi, thank you for letting us know about your experience.
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Please continue to respond to the emails you have been receiving from our Help Desk and we will be happy to assist you in resolving this issue.
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Hi, thank you for letting us know about your experience.
We are sorry that you have been disappointed by your interactions with our Help Desk and with your unit itself. We take the timeliness and quality of our Customer Service very seriously and your feedback has been passed onto the relevant team for investigation.
Please continue to respond to the emails you have been receiving from our Help Desk and we will be happy to assist you in resolving this issue.