I bought a pack of 24 AAA batteries with a long expiration date, 4 of them went bad. I wrote to Duracell, including pictures of the batteries and how they were stored and received back an unsatisfactory response. I went to use some more batteries today and another 4 were useless. 60% have been non usable. My advice would be to “ never buy Duracell batteries again “ go somewhere else
I have been buying this brand for ages but in the past few years the quality has fallen down dramatically I now avoid this brand as they only seem to last several weeks. What is going on with the quality. The quality has disappeared. Have duracell checked the reliability or are they just relying on their previous history.
Like stated many times already, these batteries leak with normal use. If you value your appliances, and don't want to spend time you don't have cleaning up the mess with vinegar, then don't bother with this brand.
Reviews with attachments
Batteries defective – I purchased copper top before Xmas… have been using energizer! My optic fibre tree went dead. I changed the batteries… one week later dead! So just today I thought let’s have a look! I had to roll the batteries while turning the pack on and off… weird right?
No customer service duracell just deflects – Bought a 48 pack expire mar 2029 keep cool dry room we got to leakers. duracell deflects the bad batteries, sends me care list, had that list aced Duracell they don't back up there produce just deflect back to end user not the 1st time I got leakers in bulk pack.
Agree on the leaking issue with these batteries – Purchased at Sam's Club 48 pack of AA coppertop Duracell batteries. I noticed I was having to change out my computer mouse batteries very often, so I pulled out the package and looked....most all of them are leaking. I just wrote to their complaint department, but I don't expect they care. Now I have a very expensive package of bad batteries.
- +1
Crap Duracell Batteries – Another device destroyed by leaking Duracell batteries. As usual, the battery is well before expiry date. I have lost so many devices to their batteries. Use Eveready. Duracell batteries are a disgrace!
Utter Rubbish – I have now lost track of the gear Duracell batteries have cost me. I accept that it is more my fault now for continuing to use them but I have just returned from the garage after (thankfully) salvaging a very expensive torch that had a failed and swollen AA inside. As if to rub salt into the wound I opened the glovebox of my Landcurser and… Read more
found a package of (good till 2022) AAs leaking away unopened. Honestly. do yourself a favour and don't buy their garbage.
Recent reviews
Trusred brand gone bad – Selling rubbish batteries. Stay clear of Duracell. Duracell are selling batteries with a 10 year shelf life that leak after 3 years. Got a bulk pack AA batteries in 2021, leaked by 2024, 4 were still in storage, another 4 in were in use. All leaked at same time. like others, 1 remote and a power monitor corroded.
Duracell guaranteed to leak – If you want to use Duracell, make sure to remove after use. They are guaranteed to leak. The quality is so bad it is not worth buying the big pack as they will leak in storage.
Terrible product/ even worst customer service – Bought durcell batterys for years then all the sudden I bought a pack of defective batterys and my deer camera exploded almost caused my house to go on fire! If I didnt check my camera before bed my house would have been on fire! Durcell customer serivce is the worst I have ever dealth with! I will never ever buy not another battery from durcell I… Read more
will pay more for other batterys! I cannnot believe there customer service! Terrible product! Sadly I had to rate it a 1 but deserves a 0!
not the same quality as it was years ago – batteries do not last as long as was a few years ago. bad for leaking which destroy items which can cost a lot of money and hassle. look at other brands available
Useless rubbish. Leak badly – Not possible to give 0 stars. Agree with comments from others. So far I have lost a $1000 fluke multimeter, a number of remote controllers, and torches due to these rubbish batteries leaking. I never used to have this problem. Don’t know how they get away with charging premium prices when even Coles home brand is better. Have been going to Woolies to buy Energiser as they are not available at local Coles. STEER CLEAR OF DURACELL.
Leak Like a Sieve – Duracell used to be the battery of choice. In the last two years a pair of AAAs destroyed a $700 wind metre and a pair of AAs killed a $400 set of Peltor noise cancelling ear protectors. Steer well clear or remove the batteries when you stow your equipment … or by some enoloop rechargeables and move on. Duracell credited me $100 for the $700 wind metre, after battle. So much for their guarantee.
Duracell lost it's way when profit panic came before product – We have used Duracell for a long time, in fact have used multiple brands, but Duracall was the top of the charts and sold at a premium and so we preferred the brand. But something happened around 2010 and they lost their way. I have not experienced such a turn in product quality, the batteries started to lose their charge relatively quickly and… Read more
all of the sudden started to see them leak (never ever have I seen that before with Duracell). Used them on and off since but have now vowed to never use again. I had AA's in a TV remote which sat in there for about 18 months. Casually checking I found leaking alkaline inside the remote and corrosion. Not the first time this has been experienced. If Duracell happens to read this, perhaps take a look, at what the "energized" family do as their variety doesn't leak and therefore this is why you have lost us.
Just dont buy them - they leak and destroy your electronics – I go remote camping and used both Energiser and Duracell. I buy large packs and thought the brands to be about equal. On several occasions when I went to use the batteries they had leaked after being in storage or devices for a few years ( but still well in the use-by date). EVERY time it was the Duracells that were leaking. I lost some head… Read more
torches and walkie talkies. I can't recall the Energisers having any problems, even when stored alongside the Durcells and even older. I saw a couple of reviews about Duracells leaking with the same issues. It looks like it has been a problem for some time.
I decided to throw away all my Duracell batteries and never buy them again. How a premium brand can let this go for so long is beyond me.
Bye Bye Bunny.
Terrible – What happened to Duracell? They leak inside their packet years before expiry, they barely run any electronics I put them in and they get outlasted by no name brands. Goodbye Duracell!
Lack performance and power – Duracell was once a well known and trusted brand of battery that had the power to run your devices. For example I own a wall clock with a pendulum that requires one c cell battery to power the clock and pendulum. Duracell does not have enough power to do both. Swapped to Energizer and there is no issue with performance. Will no longer be buying Duracell.
Not what they used to be – Like 'Deano' I used batteries in my job. Years ago we had an instrument that used a 4.5v battery, just a bit bigger than AA. With Energiser the instrument would not even come on, with Duracell all was OK. Same no-load voltage, but only Duracell would get it up and running, and lasted for ages - two years or so. Our supplier always provided… Read more
Energiser first up, even when we specifically requested Duracell and specifically said Energiser were NBG! Hence this rigmarole was repeated every few years. As a result, I would always use Duracell for everything, at work and at home, whenever I could. Then a few years ago they introduced the 'Ultra'. I bought a box of 9v batteries from 'Duracell Direct' for smoke alarms etc. They all leaked well within their date, many stopped working after a few months, many leaked before being used. Should be called Ultra Hopeless. Come off the grass, Mr Duracell! Or do you want us all to use Energiser??
Duracell is poor quality – Several devices we have, in different temperatures and humidity levels had leaking batteries. Duracell just gives you the runaround when you tell them. Anything to avoid customer service and holding on to existing business. Just check your items if you have it installed. Particularly where safety is concerned. Do not trust their products.
Another leaky battery story – I keep telling my wife not to buy Duracell batteries, yet she had a slip of the mind and bought some for our Telstra TV remote... And yet again, leaking... Do yourself a favour and avoid damage to any device and use cheap batteries they have a far less rate of leaking - if not zero compared to Duracell.
10 year guarantee - all leak after less than 4 years – I've had several packs of these batteries. They've all started leaking after less than four years in storage, when the guarantee is 10. Have never had problems with any other battery brand, just Duracell.
duracell batteries all leaks – Regardless of the power and lifetime, Duracell coppertop battery is the worst battery due to leaking problem. So far almost over 90% my Duracell AAA, AA leaked before end of life. Never had problem with Energizer. I am totally disappointed with Duracell, they only did excellent job in advertising it. Eventually all customers will learn and leave.
AA and AAA Duracells Seem the Main Problem – About 25 to 30 years ago, Duracell batteries were the top quality battery you could rely on. Over the past 10 years or so, I have noticed the AA and AAA size leak well before their 'use by' date every time. I work in a science lab which uses a LOT of batteries. Interestingly, when I contacted our supplier (not Duracell itself) to ask if they've… Read more
been getting complaints about leaking Duracells, the guy denied any complaints had been made, so it's a relief to read many people here have had the same problems with them leaking. My experience with alerting the manufacturer to problems with their products is that modern management dictates they are to deny any problems exist and hope you won't notice. So I have chosen to ignore Duracell and buy 'no-name' batteries which last far longer and don't leak!
Absolute rubbish – Like all the other reviews on here duracell have leaked and destroyed everything from my remote controls to maglites costing big $ . Some of the remotes are no longer available (stay clear at all costs),they don’t deserve 1 star.
Poor performance – 4 AA batteries test fine for voltage external to my camera flash gun but indicates flat in flash gun. Will not even charge the capacitor for a single flash. Checked batteries in another flash gun. Same result. Both flash guns work fine with other batteries.
Gone from good to rubbish – Duracell batteries where good once but have changed to rubbish over the years. You can guarantee that they will leak and damage the equipment they are in. I am a retired electronics engineer and used them for many years but I have now removed them from all my equipment because of this problem
10 year warranty failure – Guaranteed for 10 years in storage. The AAA coppertop lasted maybe 3 years before half of them were leaking potassium carbonate (white powder).
Duracell Coppertop – Purchased a pack of 14 AAA Duracell Coppertop Batteries with an expiry date of 2022 and have lost the receipt. Packet has not been opened and noticed a battery is leaking. Contacted Duracell customer service and they said to email them and provide pictures. Have now sent two emails and no response. This company has obviously no idea of customer… Read more
service and sounds like it is being run by some backyard organisation. I would definitely avoid purchasing Duracell and maybe stick to Energizer to avoid warranty issues...
Duracell Duralock leaked again – Use by date of 2023 but leaked when kept in storage in 2019. This has happened several times with Duracell alkaline batteries. I would not recommend. Luckily I was able to clean up the mess & no damage was caused.
Duracell Batteries Leak!!! – Don’t buy Duracell Batteries if you want to keep your appliances. Every time I decide to trust them again I get disappointed, they just leak everywhere and distroy whatever they are put into. Latest leakage, 2 x AA with a 2024 expiration date, it is only 2018!!!! I have not experienced this with any other brand of battery. I would recommend using Energizer for a quality battery.
Another dead torch – Purchased a pack of 30 AA Duracell Coppertop batteries (expiry March 2024). Batteries were in one of my relatively expensive Olight torches for 4 months; the batteries weren't flat yet they still leaked and killed the torch. Duracell have offered to pay compensation for the torch and on the remaining batteries This is the second torch that I have lost due to leaking Duracell batteries, not prepared to loose another third.
Leak and kill appliances – This is now my 4th leakage makes a hell of a mess on the Remote battery holders. Proctor & Gamble huh? gamble is right, they have apparently tried to save money by going with a cheaper manufacturer and it shows China. They had a use by date December 2022 (definitely not) that's 4 years away. There is no warning work today leaked everywhere the… Read more
next. Duracell Coppertop Duralock batteries are prone to leaking battery fluid during ordinary use, a recent deceptive marketing class act lawsuit claims. Although alkaline cells tend to leak when empty modern Duracell batteries will leak even in fresh condition which should be good until 2022 (in my case) as mentioned
not happy. Bunnings, Varta batteries (made in Germany) cheaper than Energizer, batteries last 3 times longer. Have not had any leak in 6 years or so. Energizer guarantee theirs will not leak.
Dead battery straight out of the packet – I bought a 8 pack of 9v Duracell Coppertops with a supposed 5 year guaranteed storage and the first one I got out of the packet after about 1 year in the cupboard was as dead as a doornail. Tried the next 3 in the top section of the packaging and they have very little power,.almost none. The date on the battery is March 2019.
Duracell batteries are terrible - don't purchase – eg 1 - away on holidays, took spare batteries for camera - on opening packaging1 battery was leaking acid, so had to discard 4 new batteries eg 2 - 9V battery - on opening packaging battery cracked around top rim - not usable eg 3 - battery life is very limited I have been having numerous problems with your batteries (not out of date) in… Read more
the last 2 years. Don't know where they are now manufactured, but suggest you check your quality control. I have always used Duracell as they used to be best on market, but not again.
Extra Information
ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.