ALDI Battery / Cordless Hedge Trimmer

No happy with the pruner AT ALL. It doesn't cut properly it's useless and damages the branches on the bush. I can cut it faster manually. DO NOT BUY THIS PRODUCT ITS A WASTE OF MONEY Show details

Aldi hedge trimmer – Typical of Aldi, they sell you expensive battery’s and charger, but discontinue the Gardenline hedge trimmer. The trimmer has been good WHY discontinue it. I need a new one and now I will have to buy new batteries and charger. Show details

No Battery!! – I bought this cordless 2in1 pole pruner hedger from Aldi but it doesn't come with a battery! Now I need to find a battery compatible with it. What a waste of time and money. Show details

I can’t find parts as I broke the saw at the joint can anyone help me out on parts please – Can anyone help me with parts for the garden line chain saw attachment please as I’ve looked on eBay and tried on line but unfortunately nothing has come up thanks in advance Show details

Interested to purchase a used one – I am interested in getting a pole pruner ( Gardenline) which is part of the unit.. Gardenline cordless 2.1 uniit. My unit had a busted pruner . Text me if you have one to be parted with at 0402818273. Show details

Solid Product – Only had it for 1 week but so far it's great. It has the feel of a well built product and performs in the same manner. For $99 this is a great buy. It doesn't come with a battery or a charger which it states plainly on the box. If you don't bother to read what's on the box you shouldn't be allowed to post negative reviews regarding this.  Show details

Useless: no battery or charger with it! – We have just bought this product not realizing there was no battery or charger. Plus the store does not have them. So why sell a useless product! not happy Aldi, Show details

Do Not Buy (cheap Cheap China JUNK) – I am A Grade Electrician, After using it once, it would not Turn Over & Contacted a Company ( ActionSpares.com.au) which so calls covers the Warranty They Requested that I take a Video of it not turning over, for which after me sending a minimum of 4 different type Videos, they stated that they could not open them (a Laugh) & then requested that… Read more

I send a Pdf Format of it (I know my way around Computers) * a pdf format is only for reading Documents (which they then said it is only a Still Photo Therefore they requested I send it Back to them To Cut a very long story )7 After approx 30 emails), after they sent it back, I used it for 5 minutes (on cutting Hedges) & the same occurred again, this time I pulled it apart my self & got it going again, only to find after 5 minutes of use again, they same occurred After pulling it apart another 2 times, it worked again for approx 5 minutes & then stopped again This time I pulled it apart again(very time consuming) & then I decided to BIN it I purchased my Son a Electric Saw Table & he had the Same sort of Problem Again<do not but any ferrex products from aldi's They are cheap cheap cheap china junk

No battery or charger – I bought this and now I can't use it. Why sell tools without a battery or charger. When will you sell the batteries and chargers for them again. Not happy. Show details

snapped in two at the head – The hedger broke in two at the swivel area. Luckily I was not underneath. The black plastic is too thin and too brittle. I thought I might be able to use the chainsaw tilting part because the chainsaw keeps cutting out if the is cut is not a perfectly straight up and down but the two are not changeable. Avoid and buy one that is made from aluminium at the swivel area.  Show details

Fantastic for price – Totally happy with this unit since I bought it, I'm not really gentle with tools but keeping in mind it's price I am careful with it, it can be a little wobbly but overall it's quite good, sharp chainsaw and cuts thicker branches than I thought, the hedge trimmer works well, wouldn't say it's crazy powerful but no problems at all, and a $40 4ah battery lasts me at least half a day to all day and only charges in about an hour! Show details

Solid performance for the price – Bought it a couple of years ago and has been reliable and useful ever since. Nothing has gone wrong though now the chain is super blunt. Would definitely recommend it. Now just adding words to get to the minimum.

it has been such a good thing to keep my liittle shrubs so neat & tidy – had trimmer for a year wonderfull little gadget for 83 year old lady,bjut I am soo disappointed as it just won't go I put the battery on charge and is said green but I connect to trimmer & does not go .it is under guarantee but I don't want the money back I want my little friend fixedly any solutions.it is a 7.2v li -iom cordless grass &hedge trimmer Show details

Assemblers at the factory put the chainsaw chain on back to front – Assemblers at the factory put the chainsaw chain on back to front. Nearly caused an accident as the tree branch grabbed the chainsaw body and pulled the handle from my grip. Bit hard on the wrists. Purchased Oct 2019. Check needed by buyers. Works fine now it's on the right way. Aldi please take note of this please! Show details

Waste of money – Only needed to use 3 times a year, Battery only lasted 10 minutes then had to be charged again and would take forever to charge and then on using again it would only last ten minutes so stopped using Show details

Great product works well – Once again generally surprised how effective and efficiently these aldi tools work. I have a large 3m tall hedge at my house and this product just powered through the hedge as some branches had a diameter between 3 to 12mm, it was sharp, easy to use and light enough to handle when fully extanded to its maximum length. Impressed!!!!

very disappointed – hedge trimmer was working well then stopped cutting .the motor would turn but would not engage the cutter. i am a home gardener and only used the hedge trimmer on a not overly large hedge about 3 times around twenty minutes each time.

Gardenline battery – i purchased a Gardenline trimmer from Aldi and it ran for 3 yrs then battery died. Trying to obtain new battery is impossible bad customer service. so i looked on web for battery to no avail, then discovered a black and decker that looked the same $30 but when it came would not slot in the slots, so took top off the gardenline top to attatch to… Read more

the new battery and the negative and positive was different so soldered to the same setup as gardenline glued some plastic plates to the side with liquid nails to hold top to bottom and bingo runs like a charm no need to buy new trimmer.

Hope this helps

Faulty chargers on Hedgetrimmer – Five stars are for ALDI but not for Gardenline's service. I have had my trimmer a few years now - it is great but I found the fault was with the charger - it does not start charging unless the battery is absolutely dead flat - you will notice the light stays green until you totally discharge it - it will go red then immediately change to green… Read more

- once it finally goes red when you plug it in you will get a good charge.

Shame on Gardenline for not knowing this and immediately remedying it - how many customers have they not only alienated of their own but soiled ALDI's reputation too. ALDI should sue them for sullying their name when the fault is clearly evident - you should be able to charge a Li-ion battery at any time - it does not need to be flat to charge it.

Gardenline do not deserve to be in business if they can't recognise such a basic issue and get their supplier to fix it!

I've found my suppliers are always happy to fix a problem because they want to keep doing business with me.

I still use mine very often but it annoys me no end having to flatten the battery completely.

ALDI are brilliant retailers and have always looked after me well if I have had a problem with anything.

Very poor service – I had a problem with a Gardenline electric Line trimmer one week after purchase. Unfortunate I did not have Aldi docket so I contacted Gardenline after sales service. Phone does not answer they want you to send emails which I did several of them. No answer. Very very terrible service. Will never purchase any Gardenline products as long as I live.  Show details

Big waste of money – After the second use of this trimmer it just stopped working and the battery doesn't get charged again. The lights in the battery turn on when the charger is plugged but doesn't work once attached to the trimmer. I went to Aldi but their return policies is up to 60 days after the purchase.  Show details

Same issue with battery and abusive service – I ordered and received a new battery (cost $60) when old one would only hold a charge for 2mins. New battery was also defective. I phone the help line 1300355255 and spoke with [name removed] who accused me of trying to con for a new battery, talked over me, would not listen and would not let me speak with a manager. Aftersales service is… Read more

terrible. Was told that they have no problems with batteries and it was me. I've lodged a complaint with Fair Trading.

Good machine, poor battery and lack of supply/service – The hedge trimmer worked well to begin with but the single battery supplied, soon faded in length of work time. It takes 2 hours to recharge and now only lasts 10 minutes. Service is difficult to contact and we are told that no resupply of batteries is available. With 3 batts. One could possibly still get the work done, but one poor batt can't cope.

Chargers and batteries – Places like battery world can replace the batteries by taking apart the old battery and replacing with new ones. Chargers can be bought from them or try J car electronics, even hobby shops may be able to get them. Hope this clue may help..and what about taking it back to aldi for a refund??  Show details

A pile of junk – I dont frequent Aldi that much but yesterday saw a hedge trimmer for 52 bucks... Bought it to trim a bush around the letterbox... When I got home I found out it is rechargable,,,,,oh silly me. Then thought charge it up and trim tomorrow but then find out it does not come with a battery or charger!!!!! Soon as I saw this I figured European cheap… Read more

rubbish will be hard to find a battery and charger and I was correct. I now have a brand new hedge trimmer that is completely useless. I will endeavour to smash it into little pieces and post it back to Aldi as I really cannot be bothered trying to use their "help" line as life is all too short

Gardenline battery – Exactly the same garden line hedge trimmer battery won't charge, no satisfaction from aldis. Very disappointed as I only used it a few times and the battery would not charge cannot get any response not good enough. I am pleased to hear that there are others who have had this problem and it was not just me who thought I may have misused the charger.  Show details

Disappointing – Product is okay but when we tried to replace battery and give it another try no luck at all. Hardly used therefore put aside until we knew who to contact. No follow up. Now we have had two other trimmers since. We will see with the last one how long it lasts.  Show details

Gardenline Hedge Trimmer – As others have done I purchased a Trimmer, Battery died after a couple of uses Tried to get replacment, even offered to pay for it nothing happened phone calls no response from After sales message from Aldi was contate phone number in book tried this to no evail, calls not returned.

Best thing I've ever bought! – I have had no trouble with my trimmer, has made my life so much easier when trimming shrubs and small trees. Is light and manageable for me as I'm only short. Doesn't take all that long to recharge either. Have had to sharpen the blades once but then it's as good as new again!

never trust Gardenline products from Aldi – I've had my cordless hedge trimmer for a couple years now, the first time I used it the battery went flat after 5 minutes of normal use after been fully charged overnight. Will stick with more reliable brands which have Li-Ion batteries and not the old Ni-Cad batteries in future.

Gardenline hedgetrimmer – I had the same experience as the others concerning Aldi and Gardenline hedge trimmers.It is obvious that some of the battery chargers are faulty but they will not replace them. Aldi were polite but were just stalling, Gardenline said send $41.95 and you can have a new one. I was in business and if there was an obvious product fault even out of… Read more

guarantee it is was replaced. In the 19 months since we purchased the hedge trimmer we were out of the country for 9 months it was not the battery that failed but the battery charger. So we have to pay for goods that are faulty. Aldi should try and hold it's good name and get rid of Gardenline as a suppler. I have bought good products from Aldi but I will never buy another Gardenline product.

December 30th 2014 Update:

The battery charger failed which made the product unusable. It is a common fault as other purchasers have had the same problem.( check website) Aldi Gardenline would not replace the charger under guarantee but would supply another if $42 was sent to them as with other purchasers.

Cordless hedge trimmer – Went to use the trimmer for the second time (After charging the battery over night ) the battery had no power in it.I recharged the battery and tried again,but the battery seem to be dead.I am unable to make contact with Gardenline supplies and now the hedge trimmer is useless to me.I would never more buy any Garderline products and i would strongly discourage others from buying any of these products too.

Gardenline 18v cordless hedge trimmer – I purchased a Gardenline 18v hedge trimmer through Aldi and while the trimmer itself is quite good the after sales service of the Gardenline suppliers is non existent. The second time I used the trimmer the battery was low so I placed it on the charger and went shopping with my wife. When I got home I placed the battery on the charger and it was… Read more

dead.

I called the after sales service number supplied with the trimmer and left a message on their answering machine . After not receiving a return call for two days I decided to send them an email.

After another 5 days of not hearing from them I decided to call Aldi and they immediately transferred me to the Gardenline service section.

I explained what had happened and the lady became quite rude and said I had cooked the battery because I had left it on the charger after the charge lights had come on.

I asked her how long I had to remove the battery from the charger once the lights came on and she could not tell me. She then became quite aggressive and accused me of trying to con them. She then said she would get a technician to call me back and explain how long I had to remove the battery before it was destroyed. After another week I still had not heard back from them.

I counted how many battery chargers I have in my home and there are about 12 and not one of them will cook the battery if it is left on after charging.

I now have a $50 trimmer that has been used once for about two minutes and it is useless. Worked quite well. Rubbish battery charger and zero customer service.