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2HelloFresh

HelloFresh

 Verifiedhellofresh.com.au
2HelloFresh
4.1

18,645 reviews

Positive vs Negative
79%6%15%
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Timely DeliveryYes · No
Value for Money
4.0
18,645 reviews
3 Baxter  · A few errors and misplaced orders have happened! However the meals and choices are excellent!
5 Jan Philipps  · So far our meals from Hello Fresh have been wonderful. Not sure what plan we have but so far so good.
2 Denis C.  · Over supply that cannot afford .im not interested. Delivery at night time.
5 Mel  · Have been using hello fresh for years. Good variety of recipes to select from, quick, convenient and fresh.
5 Leah P  · I love that my kids can choose the meals and then cook themselves.
5 Rebecca Jane D.  · The food stuff is okay & I am really enjoying cooking a lot yummy food
Sloane
SloaneVIC
  Verified

pretty. good service except my box of food isn't delivered to my apartment door, I'm quite fussy tho, so I don't like grissle in my meat and like my chicken in excellent quality, 85% of the time quality is great Show details ·  1

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Yol
Yol3 posts
 

Started using Hello Fresh after we both had health issues. We really loved that we could just choose the weeks' meals and everything was delivered to our door. No shopping needed, no wondering what to prepare. No wasted food anymore and super easy cleanup. Recipes are easy to follow and we are learning some new skills with food combinations and… Read more ·  1

use of spices. Most meals are really flavoursome but some not to our taste as we are now expanding and exploring dishes we would not usually try.

It is easy to skip deliveries as we like to travel and can then order a box to arrive for when we get home.

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Sherena Walsh
Sherena WalshNSW2 posts
 

I really love the quality of food vegetables are so fresh and the meal portions are amazing and the food tastes amazing the step by step methods are very easy to understand Show details

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Reviews with attachments

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Anna
AnnaVIC
 

My husband and I are extremely happy with the 3 day a week Hello fresh program. It has created tasty Choices of meals which we choose every week. If we decide to skip a week or two we can or if we are going away we can pause the week… I find that is a terrific option. It is very affordable and ensures there is no food waste and everything we… Read more ·  1

need is supplied. And most importantly we choose meals to ensure we get our veggie intake, prior to Hello Fresh we at times couldn’t be bothered to prepare our own meals. We are more than happy with the quality of the ingredients and freshness. It also keeps us up to date with our cooking skills yet nothing is too complex. Prior to Hello Fresh we were getting a-bit bored and lazy with our dinner preparation so now we have 3 days a week which we look forward to tasty meals.

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Julia
Julia2 posts
  Verified

First time using hellofresh and i am loving it so far. Super fresh ingredients and so far have all tasted amazing. Show details ·  1

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Claire S.
Claire S.NSW
 

So far so good, into my 2nd week of hellofresh and love the convenience but love even more not having to think whats for dinner, its a case of puck a bag from the fridge and cook. Show details ·  1

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markfreemanmelbourne
markfreemanmelbourne
 

Great meals, best selection, good value, easy to cook, good instructions, usually 7/10 to 8/10 every meal Show details ·  1

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EmmaS
EmmaS
 

I love the novelty of trying new delicious recipes in such a supported way with the recipes and convenience of delivery. Show details ·  1

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Angela W.
Angela W.VIC3 posts
 

Easy fresh and great receipes made simple. This was Butter paneer very tasty. Show details ·  1

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Sharon P.
Sharon P.
 

Loving our weekly hello fresh meals… takes the planning and shopping hassle out and very yummy dishes ! We start the week knowing we have 3 meals all ready to cook and with easy to follow recipe cards Show details ·  1

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Kristy  Wright
Kristy WrightWA
  Verified

The food is fresh so easy to put together easy to understand recipes delicious hardly any waste !!!! Show details ·  1

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Shannon  McC
Shannon McCQLD
  Verified

Takes the stress out of the weekday grind. Meals have great flavours and can usually be adapted to everyone’s taste. Always enough to feed everyone. Delivery is at regular day and time. Love HF! Show details ·  1

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Gabriela Da Costa
Gabriela Da CostaNSW
  Verified

Love how easy and tasty all the meals are. Kids love it too! Show details ·  1

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lea
lea3 posts
  Verified

Very pleased with the quality and how easy it is to make these meals. My husband is really happy.. Show details ·  1

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deirdre
deirdre
 

Delivered on time. Packed to stay cold. Like professional packaging. Excellent quality products. Show details ·  1

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rwebb335
rwebb335
 

Good food, great for me and young fella, easy to cook and fun Show details ·  1

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Renée T.
Renée T.4 posts
  Verified

Arrived fresh, well packed, no damage and ice bricks. Substitute items explained obviously due to fire and floods.Easy to follow instructions. Each bag labelled correctly and I just put each ingredient in each relevant bag. First meal was lamb and mushroom fusilli and is beautiful. I added some fresh chilli and chorizo for our taste but lovely. Show details ·  1

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Ziko R.
Ziko R.VIC2 posts
 

We love HelloFresh! The meals are super easy to make, and everything we’ve ordered as a family has been absolutely delicious. It takes all the stress out of deciding what to make for dinner and makes mealtime something we actually look forward to! Show details ·  1

Latest follow-ups

Diane M.
Diane M.2 posts
 

Really enjoy the variety of low calorie meals. I’m a chef and it makes my life easy when someone else thinks for me!! Quality is very good and any issues are solved quickly. Show details ·  1

 Follow-up  · I don’t have a favourite meal as I rarely eat the same thing twice however I love the pork schnitzel and apple salad. Ingredients are always fresh especially now they have got new storage bags. Portion sizes are very generous I usually eat a little less my husband a little more and often he doesn’t clean his plate

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Helen
HelenQLD3 posts
 

I ordered a reg fruit box after ordering a small one expecting it to be bigger . This is what I got - not good I was offered a refund off my next box but not a refund immediately. Pls note - I have now received a refund into my bank acct so thank u hello fresh

 Follow-up  · Much better this time & this is the small one. Great value

HelloFresh
HelloFresh    

Hi Helen, Thank you sincerely for sharing your… Read more

Glenn
Glenn2 posts
  Verified

I love Hello Fresh, there is always plenty of fresh vegetables in the meals. I don't have to go to the shops and wait in queues, the meals turn up on my door step every week and on time. The meals are delicious and easy to follow. I never use to… Read more ·  1

like cooking but with Hello Fresh I feel like a chef. I cook most of our meals now, which my wide loves. Give it a go I guarantee you will love it.

 Follow-up  · Still loving Hello Fresh. Everything is well packaged, most ingredients are pre -measured which makes it quicker and easier to prepare. The variety is great and there is also different categories to choose from. There is no food wastage, any leftovers are eaten for lunch the next day which saves me buying lunch, which is great with the current cost of living. The wife is still very happy that I cook most of the meals.

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Positive reviews

Steve D
Steve D
 

Great food,, easy cooking instructions (almost) everything supplied. They make cooking easy for someone like me who doesn't really enjoy cooking for the sake of it. If ingredients are messed up, they give you credit for it, no questions asked to. Delivery (almost) always goes smoothly too. Show details ·  1

Renee
Renee
 

Overall we have been very happy using Hello Fresh. We get three meals a week and the quality of products aswell as the easy recipes has made weekly meal planning so much easier. Show reply

Fabien
Fabien3 posts
  Verified

We have been using HelloFresh for several weeks now, ordering just 2 meals per week. The choice of meals is incredible, and the app is intuitive, neat, and very easy to use. As a family of 4, we use HelloFresh to offload some of the cooking effort during the week — especially the burden of coming up with meal ideas. The weekly selection process… Read more ·  1

is simple and inspiring, with a wide variety of cuisines to choose from. Once the box arrives, we just follow the recipe cards with all the ingredients provided.

The meals come with good quality products and the portions are correctly sized for 4 people. Overall, it’s a great option for families wanting to make weekday meals easier and more enjoyable while adding more variety to the menu.

Negative reviews

Jen
Jen
 

I created an account and the said to put in payment details and I wouldn’t be charged. I elected everything. It was in my cart but I never confirmed, yet they still charged me. It feels entrapping and fraudulent to be charged like this when I wasn’t sure I wanted to go ahead with it and I didn’t have a choice whether I ordered or not. Not happy and will cancel service.

HelloFresh
HelloFresh    

Hi, Thank you sincerely for sharing your concerns in… Read more

Joedy
Joedy2 posts
 

Too many cheap filler veg no variety, not enough protein. Quantity of meat poor, which is disappointing . Quality of salad and veg in some cases rotten. Missing ingredients. In the past I have had no complaints but the last few months not happy. Would look elsewhere. Show details

HelloFresh
HelloFresh    

Hi, Thank you sincerely for sharing your concerns in… Read more (+1 reply)

Michelle c
Michelle c5 posts
 

Cam quick the chicken i received was open and not edible and it only had 3 days until out of date and vegetables were not very fresh but the meals I did have were really good and has good choices in the menu Show details

HelloFresh
HelloFresh    

Hi, Thank you sincerely for sharing your concerns in… Read more

Recent reviews

Awais
AwaisVIC3 posts
 

Extremely bullying sellers and scam advertising, receive facebook promo to get 5 meals for free, when you sign up they start calling from different numbers once you answer they start forcing you to sign up for weekly meals although you tell them call later, when you go to sign up page, then it is advised for 5 weeks meals you get 10 dollars bonus… Read more

so yeah no 5 free meals, the salesperson tried to force me to sign up although told them the website says itself that it doesnt deliver to my address, had to give a shut up call and block the numbers

HelloFresh
HelloFresh    

Hi Awais, Thank you sincerely for sharing your… Read more

Liz
LizNSW3 posts
  Verified

Delivery has been reliable with the tracking, but we asked for it to be delivered to the front door, and it’s nearly always outside the gate on the main road. Having spoken to an agent I managed to amend this easily. Also, we have had one menu card missing, 3 bags of rice exploded in the brown bag, one sauce missing, and we are only on the 3rd box… Read more

delivery. There are ways to. Report his however, and I have had some credit put onto my account. The food is fresh and good quality, menus tasty which is the main thing! Maybe there’s a better way to package the small ingredients that is more environmentally friendly? We like the brown bags and strong boxes though.

HelloFresh
HelloFresh    

Hi Liz, Thank you sincerely for sharing your concerns… Read more

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