hipages

I engaged [Name Removed] (Plumbing License ID: [Details Removed], ABN: [Details Removed) through hipages for a vanity installation. I hired him because he was "vetted" by the platform, but the service provided was defective, hazardous, and unprofessional. Workmanship and Safety Concerns: Improper Leak Repair: A leaking tap connection was not… Read more

repaired at the source. Instead, clear silicone was applied externally around the tap base to mask the leak. While difficult to detect visually, it is noticeable to the touch and creates a hidden risk of internal water damage.

Unsecured & Misaligned Installation: The ceramic basin was left completely unattached to the cabinet with no adhesive. The top is so poorly aligned that water runs directly into the cabinet interior, risking ongoing rot and mould.

Property Damage: The cut-out for the pipe is excessively large with rough, broken edges. During the job, he smashed a wall tile and appeared to deliberately position the vanity to conceal it. I later found the fragments he tried to hide.

Safety Risk: A nail was driven dangerously close to a water pipe,

Aggressive Conduct: The contractor spoke in a raised voice and instructed me not to observe his work, preventing proper site monitoring. He returned twice to "fix" the issues but only caused further dents to the new cabinet doors.

Official Platform Response: I reported these issues to hipages. Their Trust and Quality team officially stated:

"I attempted to contact [Name Removed] to discuss your complaint, however the business has declined to discuss it/ respond. As a result, we have paused their advertising... As hipages is not a court or tribunal, we are unable to enforce actions such as demand refunds, or order any rectification of works."

This contractor effectively abandoned the job and refused to communicate with the very platform that recommended him. Do not be misled by the "vetted" status—it offers zero protection when a contractor leaves your home in a dangerous state. Avoid [Name Removed] (Plumbing License ID: [Details Removed], ABN: [Details Removed)at all costs.

We recently had a front fence erected at our house and are very happy with the finished result. The job was completed within two days by a very competent carpenter who clearly knew exactly what he was doing. The price was fair, he was punctual, and communication was easy throughout the process. We’re very pleased with the quality of the work and… Read more ·  1

wouldn’t hesitate to recommend him to others.

Without Hipages we would never have been able make contact with Ben from Frankies Fences.

I had 3 calls within 5 minutes of my posting. I found the ideal tradesman for the job and my concrete slab was completed within 3 days which was brilliant. Show details ·  1

Kris was professional and courteous. Punctual and workmanship excellent. Analyzed structure of fence plynths and decided to add more reinforcement for lasting performance. Will get him back next year! Show details ·  1

Atomic Painting were amazing and completed all our painting indoors and outdoors with professional service. I recommend Adel and his team for any painting work. Show details ·  1

Plasterer - Thankyou Brad from Mackay. We have been looking for a plasterer to come to our home for over a year. We have been let down numerous times, plasterer not turning up, people not wanting small jobs etc. Brad contacted us almost immediately after we advertised in Hipages and came around that day to quote the job and started that week.… Read more ·  1

Such excellent customer service.

I can honestly say Brad is worth his weight in gold. He is reliable, honest and a really nice guy. He text each time before coming and turned up on time. He cleaned up after himself and even mopped the floors.

We can’t recommend him enough. Thankyou so much .

HIPAGES [Content Removed]. Warning to all tradies using HiPages. Their system is designed to take money from tradies for leads that are often not genuine. They charge up to $200 per lead, and many of these leads turn out to be a complete waste of time. They advertise that a job is sent to only 3 tradies, but in reality far more tradies show up… Read more

to quote the same job, which makes the lead practically worthless.

The worst part is that customers are not informed that tradies are being charged for these leads—sometimes up to $200. Many people simply post a job to see how much it might cost and then plan to do the work themselves, while tradies end up paying for the lead.

In the end, it feels like the system is built to fill HiPages’ pockets rather than support the tradespeople who actually pay for the platform. Tradies lose time, money, and fuel chasing jobs that were never real opportunities in the first place.

I tried to leave negative feedback re a "contractor" who was engaged from the hipages site. When you complete your feedback you receive a message from hipages that states that your feedback will be sent to the contractor for review. Needless to say my feedback was not accepted. It would seem that the ratings on hipages should not be trusted as… Read more

negative ratings are not approved by the contractors/tradies on their site. I've attached pictures of some samples of the contractor's/tradie's "standard" of work, turfing, fencing and fence post rectification after their machine operator bumped into 3 posts (he simply put down a pad of concrete at the effected posts) instead of rectifying properly. My neighbour had the bulk of works done by Eldridge and works that were supposed to be completed for Christmas 2024 weren't completed till July 2025 (after 3 undisclosed vacations effected procedings). And this is an example of a "tradie" with a high hipages rating. Proceed with caution.

Highpages does not certify tradies qualifications and work quality; its ratings are deceitful as it only shows positive recommendations. I hired a high raking tradie to paint my 2-bedroom apartment walls and balcony ceiling, he rushed to complete the job in just one day from 8:30am to 4:30pm including washing up his equipment, left many debris and… Read more

paint drops on the carpet and tile floors, left many uneven areas on walls, left paint residuals in the bathroom and kitchen basins. I left negative feedback on highpages, but it was deleted soon.

I have used Hipages about 5 times previously and always had a good result from the tradie I've hired-electricians, locksmiths, appliance installer and floor sander......until this last time. I hired Maxxie Construction. They had 5 star reviews so wasn't worried. Well they didn't finish the job, left 2 windows with frames and flashing to be… Read more

replaced, butchered the wall on the one window frame they did which was the wrong window, didn't put in a colorbond gate and fence, just concreted in some posts, and didn't complete 2 other colorbond gates. They damaged the render on my fence when installing timber screening, and they didn't wash the stain from the timber before installing so it badly stained my white rendered wall. They didn't seal the timber which he told me he would do when quoting. They cut my ant capping away where they installed posts for 2 gates. When I went to review them on hipages, the review wouldn't publish and they maintained their 5 star review for the next unsuspecting customer. Hipages told me "as we are not a review site, we don't publish bad reviews", which completely defeats the purpose of hiring someone through them for their good rating and reviews when they can't get a bad one!

I hired [Name Removed]. He insisted I pay him 50% up front. He only gave me a quote using text message after i was reluctant to hire him. He rushed the job and the tile gaps weren't even, which he then had to fix. He hasn't finished it off well on one side. He didn't want to get the grout colour I asked for because he said the one he chose was… Read more

better. But as I had some left over from when my kitchen was done he used that. Meaning I've paid for a bag of grout that he took with him. He didn't clean up after himself, and when I saw the mess on the floor, I guessed there would be a mess under my washing machine. There was tile dust, wall dust and wet grout. He just pushed the washing machine back over it. My washing machine also was covered in dust because he didn't put down a drop sheet. He left the empty tile box in my kitchen on the floor and then went on to take one of my mandarins and dropped the peel into the box. I just tried to secure the power point and can't as the screws don't line up due to the cavity he left being higher than it should be. I needed to hire an electrician to fix and have the invoice. When he came to give me the quote he didn't even knock on the door, just walked straight in! I strongly suggest people don't hire him.” Edit And like many of the other reviews here, Hi Pages couldn't care less and won't publish bad reviews.

The worst, most cunning platform for small business owners. Stay away from them. Show details

We used [Business Name Removed] for fencing and gate He was paid for the Job and never completed ripped us off $1,800 Tradies name [Name Removed] he was paid for gates and won't come back Show details