HotelsCombined
Verified254 reviews
Only inexperienced or naive travelers use these or Trivago. Both have been find millions for price fixing and dodgy practices. Booking.com is the only site I use because they are cheapest and most trustworthy.
Scam scam scam – Agoda cancelled my $240 booking when I had already check into the hotel. When it was time to check out of the Great Southern Hotel, I was charged an additional $340 Show details
Why is anyone still using this company? – It has been sometime since I have been looking to book a hotel room and I have fond memories of traveling across America many years ago and used Hotels Combined for most of my bookings, so even though previously I have had some bad experiences using this website ( A hotel booked that turned out to be a different hotel when I turned up, Price… Read more
increases when looking then booking) I thought I would give them a go but sure enough price offered for hotel was denied when booking and the price had increased. I have screen shots to confirm.
Positive reviews
Easy to use and friendly, fluent staff. Can’t go wrong! – No additional fees. The hotel signed me up to their membership and I ended up with a free late checkout and discounts all around! Would definitely stay at Rydges again Show details
Good for what it is – It has tough competition now from Tripadvisor and other comparison sites. Every now and then though it does show cheaper rates for a room. Price direct at Agoda $68 per night Price at Tripadvisor for Agoda $64 per night Price at hotelscombined for Agoda $62 per night. It's not much but it is a tad cheaper. Sometimes it goes the other way so just… Read more · 1
go to a range of sites and get the best price. Just realise that the cheapest price may be sites that have poor custoner service that are outside the big 2 groups of booking/ agoda or hotels.com/expedia/wotif . Still may be worth supporting the cheaper sites. Or get one of the bigger sites to price match.
Excellent back up and customer service – I was one of the Hotelquickly unlucky victims who lost my booking and money. But after much correspondence, Hotels combined management did resolve our problem quickly to our satisfaction and did restore my faith in this site. I would like to say a special thanks to ANDREA (customer service manager) and JANINE (customer service officer) without… Read more
whose professional input and understanding as to why I used and trusted this site, I would be out of pocket. Was about to never book through this site again. But I am satisfied with the after care and responsibility they have showed.
Althea W
Melbourne
Negative reviews
Aviod, misleading best price guarantee – I went ahead and made a booking via Hotelscombined after making a search for a hotel. I chose Expedia as it was the cheapest it was showing. After completing my booking the next morning I saw the same room with the same details and rules at a much lower price on a competitors website that they did not offer during the search. Therefore I went… Read more
ahead and followed up on their claim of providing '100% Best Deal Guarantee' and sent an email.
I got a response back stating that they could not trace my booking with Expedia and it seemed that I booked with them directly which was not the case.
It is evident that they make these false advertising gimmicks about offering best price but when it comes to a customer following through they supposedly cannot find your booking on thier system to show that I went through Hotels Combined.
I for sure went through Hotels Combined to make my booking and was redirected to Expedia to make my booking. Its very intimidating for them to say I booked directly even when I went through Hotelscombined after making my search.
To summerize, they mislead customers to book with them and then deny the fact that they went through their portal to make a booking in order not to uphold the so called best price guarantee they claim.
I am very disappointed with Hotels Combined and would suggest people give their business elsewhere.
Scam!!!! Thieves!!! – They are thieves!!! We tried booking a hotel, where we were redirected to Skoosh... We finalised payment & after finalising, we got an error message saying ‘sorry we cannot finalise your booking at this stage’. Unfortunately when we checked our bank account, funds were already deducted. Rang the hotel, but there was no confirmed booking... &… Read more
there is no way to call Hotels combined or Skoosh.. we lodged a complaint online & it has been 10 days & no reply whatsoever. It’s just unacceptable from such a reputed brand
Consistent Irrelevant Search Results – First time trying to use Hotelscombined, and it will be my last. Why do hotels even appear in search results if there are no available bookings for the date range selected? I thought it might have been a one-off when it happened to me as someone else may have taken the room before I could complete my booking. But no, out of curiosity I've been… Read more
using hotelscombined to search different hotels and select different booking systems, and EVERY search has given me false results.
So I don't know whether hotelscombined's business model is just chasing clicks for online advertising or maybe claiming attributions from people who have clicked through and end up booking something else, but their system is just a huge time-waster for users during periods of any demand when trying to find a place is already stressful enough.
Recent reviews
False Prices – When I went to search hotels for Sydney, hotels combined showed one price e.g$559 then it redirected me to booking.com and price went to $1118 Waist of time and money, contact hotel directly! Show details
Hello! Please kindly note that we are a price… Read more
Very upset by your advertising on Fox News on Foxtel – I watch a lot of Fox News daily and I have seen your ad hundreds of time and I am very offended by this repetitive continuous exposure to this to the point that, although I am a serious user of bookings on the internet I will not use your services for the above mentioned reason. BernieB Show details
Hello Bernie, thank you for this feedback we have… Read more
Horrible – Booked a room for the afternoon they didn’t confirm it so we spent the afternoon sitting at home waiting to be allowed into the hotel, if we wanted a refund it would take 5-7 days. Do not book with them.
Hello Tiffany, we are sorry to hear of your… Read more
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False advertising – Wasted my time on their website after watching an ad saying their prices are better than competitors but they’re actually not better what so ever and I compared more than 1 hotel just to be sure. The price difference is in the hundreds as well compared to booming.com or going directly on the hotels website. Don’t waste your time.
Hello, thank you for your feedback. Please kindly… Read more
Verify Multiple Times for No Reason – I used to love using Hotelscombined to compare hotels. It was so easy and had accurate information. I am finding myself now having to verify myself at every click and sometimes multiple times. Its beyond annoying. I will be using competitors from now on. Such a shame.
Hello, we apologise for any inconvenience caused… Read more
Outstanding customer service – I experienced a glitch in the system when I recently booked a hotel in Kathmandu - a different hotel than the one I booked was allocated to me. I drew the attention of this to Hotels combined and they organised a refund of the price paid and a cashback compensation for being inconvenienced. Thank you Hotels combined for promptly acting on the error when it was brought to your attention. Show reply
Scam – The advertised price is cheap and when you click the link that takes you to the providers website it is 4 times the amount. I contacted hotels combined and they pretended to call the supplier and get back to me. But all they did was take the deal off and said sorry the deal has ended. I checked 3 days later and that same deal was up and the same problem was occurring.
Hello Pok, I have asked our customer service team… Read more (+1 reply)
Room Advertised one price, charged another! – Booked a room at Gold Star Motel Auckland in March 2018. Price was NZD$187- last room avail. When I arrived I was charged NZD$200 -was told at reception this was because I was paying in AUD? When contacting Hotels Combined, they tried 3 times to call motel and had the phone put down on them!! I was told to submit Credit card statement as proof of… Read more
payment and they would credit the difference back to my card!! Didn't happen
Room was not to clean, no air con, and the wall mounted fan barely coped with the warm weather. Do not recommend.
And wont be using Hotels Combined again either!!!
Hello, sorry for the late response I have been… Read more
Fantastic customer service – HotelsCombined fantastic customer service for guests that experience terrible accommodation and service with hotel sites booked through their site. Can not recommend highly enough for all to make your bookings through these guys. 110% guaranteed satisfaction with resulting actions not just words. Will only use these guys to book all our travel accommodations Show reply
Unbeatable! – Great website and love the branding very original! I have used this site a lot and will continue to do so as I am very satisfied with their service!
Bargains! – I was looking to find hotels for my upcoming holiday and saw Hotelscombined on TV so thought I would try them. I am extremely happy with the results! I love the design of the site and the prices are unbeatable!
Love this website – This is a good site. Like the name says, it combines a whole bunch of places and sites and gives you them ranked based on a certain criteria. We look for price and it lists them from lowest to highest. It's good that way. This is definitely one of the first sites I always use each time I travel and it's always going to be one of the first sites I use in the future.
Find out how HotelsCombined compares to other Booking Comparison-Only Services
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Makes finding accomodation so much easier – Has been an amazing site to be able to book my accomodation in advance and very informative. Made the decisions a lot easier to make. Very user friendly, would highly recommend this site to people
Makes life much easier! – I have been using the app lots recently for my summer holiday plans! I used to use Trivago until a mate recommended this site to me. It is much more user friendly and i much prefer the layout of the site and the simplicity. Would highly recommend!
Great website to find best deal – I have used hotelscombined a few times now and every time I can find the best deal around. Always a better deal than the more famous websited. Strongly reccomend it.
User friendly site & good suggestions – I have used this site to search for accomodation in Europe. It's definitely easy to navigate through the website and provides great options especially if you want to splurge a little on your holidays ;)
Again and again – I used HotelsCombined for booking hotels in Spain and Greece and all went well. I can recommend it also for elderly people as it is easily to handle.
Always shows great choices! – Whenever I use Hotels Combined I get a great choice and prices that are hard to match by other sites. Well done, highly recommend!
Very impressed!! – It is the best site that I have used. I feel it is accessible and user friendly! I will absolutely be recommending anyone going on holidays to use it
Excellent website – I booked last minute 3nights Malta. Despite low availability, HotelsCombined managed to show a great deal as i needed 24h lobby service. THANKS!
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Hi Sheffi ! We're sorry to read you had an issue… Read more