4,837 reviews
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CS00950-01 - Kitchen & Laundry Happy with the outcome of our kitchen and laundry. Thanks to the Kitchen Connection team at Casula and the trades for helping us build our new kitchen and laundry. It was a long process but definitely worth the wait.
I was really pleased with my experience with Kitchen Connection. From the very beginning they were friendly, responsive, and really clear in their communication. Their finishes are really nice and gave me exactly the kitchen I wanted. The trades people they work with were efficient and really good at what they do. I couldn't recommend them more!
The delivery and subsequent installation of 2 sliding doors (one of which was glass) went smoothly and in a timely fashion. The installer (Matthew) was friendly, knowledgeable and efficient. The KC Project Management business model is very effective.
Reviews with attachments
A big shoutout to Michael for our new wardrobe install. The job was completed in a timely manner with a very professional finish and the work area left spotless. Thank you to all.
Job MT07291: The installation was very well done. Great finish.
We recently had our kitchen completed through Kitchen Connection at Kotara NSW and couldn’t be happier with the experience. From David coming out to design our kitchen to having Jarrod as our main contact throughout the process, everything was seamless and well organised. Communication was clear, all trades arrived on time, and the work was… Read more
completed by the promised date. A very smooth and professional experience from start to finish - highly recommend!
We were so happy with the team from Kitchen Connection and the final result of our new kitchen. From the team in store, to designers, planners & trades people. Everything was meticulously done and on schedule. We definitely recommend!
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Dan the wardrobe installer was excellent and went out of his way to make it happen. This was the store at Capalaba
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My 5-star review is for Ricky's phenomenal work in installing my kitchen. Not only does he work incredibly hard, but he also possesses the knowledge, skills, and expertise instrumental for installing cabinetry, fittings, and fixtures to an exceptional standard. Personable and courteous, Ricky is a fantastic tradesman with an eye for detail and… Read more
an ability to problem-solve, which was needed. Reliable and efficient, he is an asset to Kitchen Connection and deserves to be incentivised with bonuses.
Hopefully, my electrician can finish off the job now that his hand has healed, so we can enjoy our new kitchen! I will upload photos of the completed space next week.
Thank you, Ricky!
I also found the Store Manager (Helensvale), Raphael Felix, to be helpful and proactive.
Unfortunately, there were several problems relating to measurements, missing fixtures (including handles), and a charlatan of a subcontracted plumber. This has meant that it's taken several weeks for the kitchen to be completed, which has been frustrating and inconvenient.
Nonetheless, the finished product is lovely.
Would I recommend Kitchen Connection to others? No. Would I recommend Ricky to others? Absolutely and unequivocally, yes!
They were really good in the planning stage - we were able to amend the initial plan, as we refined our ideas and to accommodate a different sink and changed rangehood. Good efforts to make sure we were completely happy before we finalised the plan. No problems with sourcing appliances elsewhere. There were a few hiccups (trades and timing) but… Read more
Kitchen Connection staff were really good with communication and dealing with issues. It is good to have a clear contact person at all stages. And the Kitchen Connection people (1 contact at each of 3 different stages) actually listened to us. In general, the tradespeople used were good to great.
Working with the designer Steve was an easy process, he gave really good advice and understood our practicality requirements. Once final measure was taken, Haydn provided a time schedule and a list of trades that were assigned to the job. Each tradie showed up on time, and was patient to answer our questions. My mother is happy with her kitchen. Show details
We had a great experience with Kitchen Connection from design through to installation. Their design team was very flexible and worked closely with us to bring our ideas to life, offering plenty of options to get the result we wanted. The trades they organised were professional, and the overall schedule was well managed, making the whole process… Read more
run as smoothly and efficiently as possible. We’re very happy with the final result and would happily recommend them. (temporary shutters and stools shown in photo)
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Dan did an amazing job installing our wardrobes. He asked what size I would like the shelves in our laundry and I like them better than the original plans.
User ID: NL03707-01 We recently had our kitchen renovated by Kitchen Connections North Lakes, and we could not be happier with the results! From start to finish - the whole experience was smooth and enjoyable. The team took care of everything for us – from visiting the showroom, choosing the right materials, designing our new kitchen, and… Read more
completing the renovation. At every step, we felt well looked after and comfortable making decisions. Nothing felt stressful or confusing.
The final result of our new kitchen is absolutely stunning!! We love the quality of the cabinets, the benchtop and everything, but most importantly, we love the service we received. The team at Kitchen Connections truly goes above and beyond to meet our needs.
A special thank you to our manager, Jaco. When we had a problem with a faulty canopy cooker hood, Jaco sorted it out quickly – he arranged a replacement and had it installed within a very tight timeframe. That really showed how much they care about us.
A big thank you to the team at Kitchen Connections North Lakes - you all made this journey so special for us, and we truly appreciate each and every one of you who helped us.
If anyone is thinking about renovating or upgrading your kitchen, we highly recommend Kitchen Connections North Lakes. It is truly 5-star experience from beginning to end. Thank you so much!
Our experience with Kitchen Connection was very smooth and the process was very easy. We are extremely happy with our new kitchen, the quality is excellent and the trades who did our install and tiling were efficient, professional and most of all good at their jobs. Would recommend Kitchen Connection to anyone seeking a high-quality, stress-free upgrade to their kitchen.
Brendan was extremely helpful with our prep work. He was efficient and quick in completing our wardrobe and walk in robe. Very happy with the completed work.
We just had our Walk In Robe transformed by Wardrobe Connection (part of Kitchen Connection). Wow what a difference. The installer, Michael Kalic, was an absolute pleasure to deal with. His workmanship was second to none, and he was friendly and courteous. He cleaned up afterwards. We are so happy with our new Walk in Robe.
Michael was very efficient and did a great job on our wardrobes, they look great and was able to do both in one day. Highly recommend.
Latest follow-ups
From initial design to a finished kitchen, Kitchen Connection are on their game. If I made any changes I had a clear date to make changes by, if I needed to make a payment the details were sent in time for me to do so. From the staff at Mt Gravatt… Read more
show room, to the trades and management they were always accommodating and helpful each step of this journey. Would I recommend Kitchen Connections Yes I would, they are on point and have a very good set up from start to finish. My kitchen looks exactly how the designer and I discussed from day 1. It looks amazing and makes the space feel larger If I needed to do a kitchen again I wouldn’t hesitate to contact them. I also need storage sometime in the near future and they will be my first call on my list to contact.
Follow-up · It took from late September 25 until end of January 26 that’s allowing for all Christmas holidays & tradie holidays through Dec/Jan which we were aware of this. Warranty cabinets carcass 10yrs, Doors, Drawer Fronts and Panels 7yrs, handles & knobs 7yrs you can google the warranty, cost roughly $31 k. My island is close to a full stone slab, wall… Read more
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Their staff especially Damien , who came down from Brisbane were excellent in their attentiveness and patience to design and deliver our kitchen renovation. They are professional at all times extending to their trades ( who are very professional… Read more
and experienced particularly plumber CPC , electrician Tier one and cabinet installer Michael Zammit) . Sunny the sales person in Auburn was also very helpful and friendly helping us choose cabinets, benchtop, finishes and fixtures . George who assisted in the final measure and arranged the trades was very accommodating to our needs. Although a few hiccups along the way ( Kitchen Connections were understanding of our concerns and provided satisfactory solutions to all issues) the end result felt us feeling quite satisfied . If you’re looking for a standard type of kitchen using quality components then I would recommend them.
Follow-up · -Benchtop and cabinets ( Salerno) Very easy to clean -Ceasar Stone Benchtops Durable so far , but need to ensure nothing scrapes across it . -Strip Lighting was customised , Michael the cabinet installer left a recess by adding an additional board under the upper cabinets , which is a better way to do the recessed strip light as it doesn't take… Read more
Love the drawers, the walk in pantry and the benchtops. The staff of Kitchen Connection were really helpful and patient. There is an issue with the sensor light in the pantry that will be resolved eventually. It would have been good to have a plan… Read more
of the whole open plan space including the lounge chairs so the size of the kitchen could have been more accurately visualised. Also an appliance cupboard isn't practical unless there is a wide bench space in front of it.
Follow-up · No. Pantry light is still an ongoing issue. It’s not forgotten just not fixed. It was too late for us to change the appliance cupboard or get a whole space plan when the issues were realised. I noted these things for others to think about while in the planning stage.
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In-depth reviews
My husband and I went in to KC to have a look in October and see what KC could offer. From this first time I felt rushed by Adam as he told us if we locked in our colours and a measure appointment we would have our kitchen in before Christmas so excited to hear this so we decided to "lock it in". Adam come out to our home to do measure and… Read more
design. The two ladies at KC showroom where amazing. Still saying our kitchen will be in before Christmas. So we signed etc. Then we got the phone call for final measure and design to be conducted by Jarod. This date was after Christmas so I ask the lady who was making the appointment that we were promised we would have our kitchen in before Christmas and she said not a chance. This is why we felt rushed, I felt like Adam had to get his "sales quoter" up for that month so promised us the world and did not deliver. Then we had a date for kitchen to be installed then was told at a later date it will have to be put back due to benchtop not available. The then time had arrived kitchen and appliances being delivered and installed, appliances where left out the back in rain and kitchen cupboard being dropped which had to be replaced. Honestly I felt from word go it was a disaster I know we could have not went through with the new kitchen but we did. I honestly dont think I would ever replace a kitchen again due what could have gone wrong did go wrong.
I would like to thank Jarod who was amazing , if it was not for Jarod I would have lost my mind. I am happy for someone to call me back to discuss my review. KA13038-01 Corrie and Rachael Lyons
We recently completed our kitchen, laundry and coffee bar renovation and couldn’t be happier with the experience. From the very beginning, the showroom team were truly welcoming and helpful. They made us feel comfortable, answered all our questions, and created such a positive first impression. Shae, our designer, was incredibly experienced and… Read more
knowledgeable. She truly listened to what we wanted and designed a space that looks exactly how I always dreamed it would. Her attention to detail and ability to bring everything together made the whole process exciting and stress-free.
All trades provided clear quotes before starting their work, which made budgeting straightforward and transparent. Every trade arrived when they said they would, and the quality of workmanship was seriously impressive. As full-time workers, we especially appreciated receiving a schedule ahead of time so we could plan to be home when needed. It made coordinating everything so much easier. Our customer support manager, Matthew, was understanding, upfront and honest throughout the entire renovation. We always felt informed and supported.
We’re absolutely thrilled with the final result — I actually cried from happiness when I saw everything completed. We would highly recommend this team to anyone considering a renovation.
We would 100% recommend Kitchen Connection to anyone and everyone! The service they provided was brilliant from beginning to end. We'd consulted several builders beforehand who all ridiculously overquoted and were useless communicators, so we were becoming pretty jaded over the whole renovation process. Then Shiralee in the Mt Gravatt showroom… Read more
managed to convince us to give Kitchen Connection a go and we’re so glad she did.
Our designer Sarah completely transformed our kitchen layout in a way no one else had even considered. She gave us an island which we didn't think was even possible! Sarah was really knowledgeable with lots of helpful suggestions and also super accommodating with any design changes we wanted to make. We can't thank Sarah enough for all her efforts and input.
Our Customer Support Manager, Alex, was also incredibly helpful. We felt very reassured that everything would be taken care of throughout the whole process. Any questions we had were answered promptly and any issues that came up were resolved without any dramas.
Everyone who’s seen our new kitchen absolutely loves it and is amazed by the transformation. The cabinetry and benchtops are high quality, easy to clean and look great. We definitely made the right choice going with Kitchen Connection.
Recent reviews
A great experience all around. A great job done by James for the design, and Brendan for the professional install of our new wardrobes. Very impressed. Thanks guys!
An all round smooth process from design to completion. I highly recommend the installer Brooke for his timeliness, his attention to detail, and totally leaving the area in a spotless condition. A true perfectionist.
Kitchen Connection sales staff were excellent, super helpful with stylings and colours for our planned renovations to both Kitchen and Laundry. Reno planning and timing was good, with some minor hiccups. Installation also had some minor hiccups, but the tradies contracted to Kitchen Connection were nothing short of miracle workers. A special shout… Read more
out to our installer tradie Brooke Johnston, who made the impossible possible. 10 out of 10.
Peter and Trish. Broadbeach.
From the minute we entered the showroom, the assistance and advice was incredible. The showroom staff were just so knowledgeable and friendly. Our designer (Mark) worked with us to find the perfect layout - maximising storage and including practical solutions! Our CSM (Dean) was just incredible to work with. Walking us through all of the details… Read more
- and making it all a super easy process.
It’s also worth noting that we found the *perfect* door colour & texture in their range - but sourced our own tiles and countertop. This was absolutely no issue - and it worked in seamlessly.
Kitchen Connection was suggested by my sister - and having seen the kitchen they created for her, I hoped for the same. We were not disappointed and can’t recommend them enough!
Good experience overall. Kitchen is now much more usable than before thanks to good KC design. A couple of trades had to come back to fix minor issues but all resolved to our satisfaction.
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