27,741 reviews
"I was looking for a new security software subscription to replace my expiring one. I came across the Kogan website and found exactly what I needed at a very competitive price. However, I found the delivery charges for such a small item to be quite expensive compared to competitors, especially since it wasn't express delivery. On the positive… Read more
side, the purchase process was quick and easy, and I really appreciate that Kogan offers multiple payment platforms."
We use the kogan mobile plans because they are great value. But it would be nice if the renewal offers were better or the same as the new offers. So make sure you check your offer before renewing.
Recently I purchased a Saucony woman's runners from Kogan at a great price. Delivery was quick and product was beautifully packaged. I love Kogan and Saucony. I have 3 pairs of Saucony extra-wide as they are roomy and comfortable for my problematic feet. I will definitely shop at Kogan again and highly recommend them. I give them a 5-star rating!!! Thank you Kogan. Show details · 1
Reviews with attachments
I ordered the Advwin Sectiona 4 seater sofa on a Saturday and it was delivered on Tuesday. Super fast delivery. 2 boxes easy to put together with instructions. Exactly as pictured and is quite comfortable. Show reply
I have been looking for a black Rangehood and didn't realise how hard it would be to find, especially one that did not need to be vented. Kogan came through, not only with the perfect replacement but the right colour and a fantastic price. I installed it today, very easy. It looks great, very happy with my purchase. Show reply
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Outdoor concrete side table, excellent quality and arrived very quickly without damage. Highly recommended seller and product. Show details · 1
$399 best price and 24 hr delivery an amazing tv 4K ai google tv Show 2 replies
Good customer services and fast delivery and excellent products. Thanks! Show reply
Good pricing, clear description, timely update with parcel tracking and fast delivery. Overall good buying experience Show reply
Bought treadmill and crosstrainer/bike for new indoor gym which has been repurposed from our granddaughters playroom. Great machines, quick delivery and best prices. Show reply
I bought a black lord treadmill love it heavy duty easy to assemble and use Also bought resistance bands. All good prices gotta love Kogan Show reply
Need a camping tote bag for all my camping bits and bobs. The carry bag I purchased is the perfect solution. Easy to find what I wanted, easy to order and it arrived quickly. Thank you. Show reply
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Fast delivery! Beautiful armchair. Recommend! I choose the grey option and is not too dark, but I like it. Show reply
Purchased a pressure washer from Kogan which failed in the high pressure hose soon after. Contacted Kogan about the warranty. A couple of weeks later a NEW Hose reel & pressure hose arrived at my door. Outstanding performance Kogan and very much appreciated. Show 2 replies
I purchased the Kogan 121L bar fridge (White) two weeks ago. I am Very happy with my purchase and it is exactly what I needed! The delivery also exceeded my expectations. The delivery man was very nice who brought the product right in front of the door entrance without hesitation and with a smile. Show reply
Have purchased items like an upright freezer to solar security lights over the past five years and have been shown excellent service from both Kogan & their delivery contractors , prices & quality are also great, the whole experience was amazing and I recommend them to anyone interested in purchasing their products. Attached is a photo of the freezer I purchased from Kogan almost 5 years ago. Show reply
Purchased 3 piece aluminium outdoor bronze setting. I was concerned that it might be too golden but it looks great and wasn't that difficult to assemble. Show reply
Excellent products, really quality products. The price on shipping could be more reasonable. Even offer free shipping once in a while. Show reply
Latest follow-ups
Simple reordering process from order history – I bought one of these Salesbay 12v electric wheeled sprayer a while ago and it has been great. Now my old manual pump sprayer has died, I needed another one - one for broad leaf spray and one for roundup. So I found my previous purchase in order… Read more · 1
history in a few seconds and reordered in another few seconds and now it's on its way! Very simple process for buying another of what i had bought a couple of years ago. How great is that.
Follow-up · First of all I use the sprayer attached to the back of my 4wd wheelchair, so hence use it a specific way which works great for me! I only use one of the spray heads as it is the most versatile and I don't have to change it depending on the job. It sprays about 30cm wide so I can move it sideways and back as I move along covering about 150cm each… Read more
Communication – Required spare part for kogan stick vacuum cleaner. Sent a number of emails before I received positive response. I understand the replacement part is now on its way.
Follow-up · Nothing further to report. Kogan could not supply the part for their own product. Not satisfied.
Ergolux Cooling Luxe Pocket Spring Mattress (Queen) Was easy to order online great price easy set to up and most of all so comfortable love it Show reply
Follow-up · Delivery was great it was straight to my door as I live in a village and most times things are delivered to mail room Love how comfortable it is just the right firmness for me.Very happy with my selection
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Positive reviews
Range hood I bought was very easy to install. It’s what I was looking for the pull out one. But what I like about it also the light stays on when it’s pulled out a little. I like the light on of an evening Show details · 1
Kogan have always come through for me with bargain prices and excellent service. They communicate well with dispatch times, and delivery is always top-notch. I highly recommend their brand-name monitors, and the other products I’ve purchased over the years have been of decent quality. One thing that annoys me is the membership cost. There should… Read more · 1
be different membership levels. $100 a year for someone who might only order once or twice is ridiculous. If it were $20 a year for a couple of free deliveries and some discounts, I’d subscribe, but not at the current price.
Top service goods arrived a head of time as advitesed very good very good quality and presented in good package Good communication all time from order to arrival Show details · 1
Negative reviews
Very bad experience , first time and its the last time too. Once you buy the product then its all on you, none will resolve the issue, as none care what you got, once they get money they wont care customers. Show details
Hi Bhubaneswari, we'd be more than happy to help. Could you… Read more
Ive just been charged for Kogan First Membership. I did not authorise this payment. Please be aware that they have been reported to ACCC many times over this practice. Show details
Hi Greg, we'd be more than happy to help. We located your… Read more
I brought a laptop from this company and it never worked. They refused to give me credit and they refused to give me a refund. It took him three months to fix it and they claim they’re gonna send it back and I guarantee it still won’t work. this is the worst customer service I’ve ever had. This is the worst company I’ve ever dealt with. Please do… Read more
not waste your money. Do not buy products from this company particularly laptops or phones buy them elsewhere. I’ve brought from reeblo which is much better.
Hi Emily, we'd be more than happy to help. Could you please… Read more
Recent reviews
The mobile plan deal was very good. It’s a Recharge. I thought it will start after the current plan expires then the new one will start automatically. However, the expiry date of my new plan was when I installed it. Show details · 1
Experience was excellent. Easy order and payment through Paypal. I find when I order an item direct from Kogan there is NO problem whatsoever.... there is usually no delay in its delivery. However, when the item is ordered through Kogan Marketplace delivery is much slower sometimes 2 to 3 weeks before delivery. Show reply
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Hi Bob, thank you for your feedback!