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Nimble

Nimble

 Verified
Nimble
3.5

299 reviews

Positive vs Negative
69%31%
Loan TypeFixed Rate, Variable Rate, Line of Credit and Split
Transparency ?
4.1
Customer Service
4.2
Application Process
4.3
Timeliness ?
4.2
299 reviews
1 nelson e.  · Loans are never processed quickly for repeat customers which makes no sense. App and website are very bugged
1 Gio  · One hour loan … ahahahaha Very bud service good luck and I don’t have a bad credit !!!
1 Lance  · Unfortunately unhappy – Crap service after years with them, leave me out 2 dry
5 Leanne A.  · Car repairs – Without nimble I would not have been able to get my car back on the road they could not have helped me any more
5 Ben  · Great service – Friendly and helpful staff, decent rate and no hidden fees.
5 d to display thank you  · perfect just what i needed – coming back to nimble was fantastic quick and simple it was good
Marko
Marko4 posts
 

They will not let me login to my account or change pw. Yet they send me emails all the time. Did not want them at all, they took over from another company. Dirty from the onset, AVOID Show details

Nimble
Nimble    

Hi Marko, Thanks for reaching out! We have been sending… Read more

Luke B
Luke BNSW4 posts
 

I had a loan with them, they lied to me that if I paid it out I could apply for another loan with easy application processed. I paid it then they turned back on the loan application. I complained and then they blocked my account. Show details

Nimble
Nimble    

Hi Luke, We think there's been some confusion here. You… Read more (+3 replies)

Cara
CaraNSW
 

Never go near this company! – I would never use Nimble Australia again and would like to warn people thinking that they may offer helpful loans. Despite a huge change to my financial circumstances and subsequent financial hardship they have been absolutely no help. They instead referred my case to ARMA collections who added an additional $800 to the initial amount that I… Read more

explained I couldn't pay upfront. I am disgusted with this company and hope that nobody has an experience like I have. They charge $15 dishonour fees for missed payments and $35 monthly dishonour fee and $1.15 per every transaction. Despite me explaining my significant financial hardship they wouldn't offer any pause to the payment debits and dishonour fees and instead referred my case to debt collection. I'm disgusted.

Reviews with attachments

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Mitch
Mitch2 posts
 

Great Service, fast easy, but do not like their marketing tactics – Fast, easy, and in my account within the next business day. Their marketing tripe they send is in accurate. Travel agents have saved their customer hundreds of thousands of dollars by protecting them against companies that go bust (bestjet, fly365, Bentours, etc etc). Please don't peddle poorly researched crap. If it wasn't for the below article I was sent, I would have given 5 stars. Show details ·  1

Positive reviews

Michelle schooth
Michelle schoothQLD
  Fair Incentive

Perfect- can’t live with out nimble – Always useful when I need it when unexpected bill pop up. Flexible with payments fast service highly recommend the. Great customer service. Show details ·  1

Ian Ward
Ian Ward
  Fair Incentive

satisfied customer – i have had nothing but good experiences with nimble. we had times when we were unable to pay instalment. the person we talked to at nimble was really helpful and made us feel at ease. and we were able to get more time to sort payments. i would recommend nimble to anyone else and maybe able to use your services again Thanks. Show details ·  1

Crystal Landers
Crystal LandersQLD
  Fair Incentive

Quick and Easy – I was able to get a loan out when I really needed it with Nimble and repayments were easy. Only complaint I have is that there was not a ‘pay out’ button you need to call and can’t pay extra each fortnight without calling. Crystal Landers Show details ·  1

Negative reviews

NothappyJan
NothappyJanACT3 posts
 

60 minute loan has been over 60 hours – Nimble advertise "money in 60 minutes" It's been 3 days and they haven't even looked at my application (you can check your application to see what stage it is at)

karldamsma1
karldamsma1Victoria
 

False advertising and no customer support – This company is a prime offender in false advertising and poor customer service. Been waiting multiple days for a loan request to even get assesed. Need i remind you false advertising is a crime. I reached out and tried to contact them through their website and email to customer support. Both times ignored, no response or contact. I've had to push… Read more

back expenses incurring fees waiting for these criminals to even acknowledge my request. I reccomend you try someone other than nimble for small loans.

Matthew F.
Matthew F.NSW2 posts
 
Customer Service
Application Process
Timeliness

Not recommended – The fees are about 3 times more then the loan is worth, they deliberately take a few days to process so your payment doesn't go through and you then get slammed with more fees! Not ro mention they attack your credit rating, thanks nimble, youve made 2x the loan amount and still want another 600, rip-offs, never again. Show details

Recent reviews

Kathy
KathyVIC3 posts
 

[Content Removed] Customer Setvice – Horrible company to deal with. I asked for $300 only and none of my criteria have changed since the pay load months ago. Was declined for me apparent reason. Give your customers some details so they know what they are dealing with NIMBLE!!!

Artur A.
Artur A.VIC
 

Disappointing Experience with Nimble - A Cautionary Review – I am writing to share my recent experience with Nimble, which regrettably has left me deeply dissatisfied and compelled to caution others about the potential pitfalls of engaging with your services. Initially, I contacted Nimble for the payout figure to settle my loan. I promptly paid the specified amount in full and submitted the payment receipt… Read more

to your team.

After this payment, I received an email confirming that my account had been paid in full, closed, and the direct debit deactivated, leading me to believe that my financial commitment had concluded successfully.

To my surprise, on my usual payment date, I was charged the same amount as before, contradicting the closure email and causing unnecessary financial strain.

Subsequent calls to your customer service resulted in acknowledgment of the error and assurances that someone would contact me.

Unfortunately, these promises remain unfulfilled, leaving my concerns unaddressed.

As someone facing financial difficulties, the lack of resolution from Nimble has caused undue stress and hardship.

I strongly advise others to exercise caution when considering loans from Nimble and to explore alternative options.

It is crucial for individuals to carefully weigh their options and be aware of the potential challenges they may face when dealing with Nimble's services.

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Becca
Becca6 posts
 

Stay away – I agree with most of these low reviews. I applied a few times years ago. when I was in a tricky situation. Of course my credit score crashed and still hasn't recovered ( wish I knew this). Now I earn much more money and applied for a loan twice as I need urgent funds and was downright rejected. No explanation except for a based on your credit… Read more

score, which us actually pretty good and also they are the ones that dropped it initially how ironic. Not sure what's going on here but they just rejected me... I don't even think they give money to anyone... unless perfect score but they will destroy it. I applied through the bank and got my urgent needed cash. Never again

Drew A.
Drew A.18 posts
 

Joke a loan company – I'm not sure who these people actually give loans to anymore. I had a couple of small loans a few years ago with them. Paid them all off on time. And since then I have applied a few times over the years and been rejected straight away everytime. I'm still in the same full time job I've been in for 7 years, always make my repayments. No idea what their problem is. But if you are looking for a loan, just go anywhere else.

Ripped Off
Ripped OffVIC
 

Criminals – After a nearly ten years of over priced loans with these criminals, I am denied a new loan when my credit rating has never been higher than it is now in the excellent range, go elsewhere for loans and not with these fools. Show details

junioriosefa
junioriosefa
 

It’s pretty bad – Ask for too much information and documents and still refused my application. Also was waiting for 2 days for an answer. Not recommended at all

Nimble
Nimble    

Hi Junioriosefa, Sorry to hear about your experience,… Read more

0sss
0sssVIC28 posts
 

Don't trust – Do not trust nimble will not recommend them to anyone watch out people these people offer you an opportunity to re apply but when you tried too they say sorry you don't meet the appropriate requirements

Nimble
Nimble    

Dear 0sss, Sorry to hear about your experience, there are… Read more (+1 reply)

Sofia
SofiaQLD4 posts
 

Disappointed – Applied for loan. Application approved then disapproved then approved but when tried to adjust payment it was cancelled then approved then after several drop outs disproved. I understand disapproved but why approve then same day disapproved

Nimble
Nimble    

Hi Sofia, There could be many reasons why you were… Read more

dlb
dlb
 

They let me down in my hour of need – I had previously had several pay day loans with Nimble and was regular with payments, so I was shocked when they did not approve my latest application

Nimble
Nimble    

Hello, There are many factors and considerations involved… Read more

Sy R.
Sy R.
  Fair Incentive

YOU'RE SIMPLY THE BEST ( Better then all the rest) – Nimble has been an absolute god send. Their loans are easy to apply for and their customer service is so beyond wonderful and helpful. I've never ever had any unnecessary or secret extra costs or fees. They give 100% therefore I give 100% back. Thankful for everything you do. Nothing but 110% satisfied with everything you do. Sy Davis Russell. Show reply

James
JamesNSW2 posts
  Fair Incentive

Nimble is a great service it has helped me out immensely ! – I love nimble, I have been using it for a very long time now and they always supply exactly what I need from them. They have great customer service, very helpful staff, always willing to help with anything you need. I would use nimble all over again in the future as it is such an easy access service and there are no hidden or excessive fees that come with the loan. Show details ·  1

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PDB
PDBVIC24 posts
  Verified

Absolute joke! – What a joke this company is! Their “Anytime” product is just a scam to get your personal information and ruin your credit score! Responsible lending pfft! My credit score went down 80 points because of this pathetic company! They hide behind this countries pathetic “National Credit Code” rules and legislation and continue to ruin and destroy… Read more

peoples lives and finances! I will do everything in my power to have their enquiry removed but as it’s been with other “high risk” lenders like Nimble, the government is on their side to help ruin your financial life! Shame on you!

Nimble
Nimble    

Hi there, Are you able to please contact us, as we don't… Read more (+1 reply)

Cru
Cru
 

Used to be good, not anymore – Used to be good. Have used them many times in the past for short term loans. This is loans that ignore the credit score, payday loans. Possibly used them like 5-6 times in the past and have a history of never missing payment. Ever since Covid however their criteria is now more strenuous, they don’t communicate with you, it’s not personalized,… Read more

there are no questions it just a waste of time. Don’t get tricked into applying for short term loans your better off with their competitors. According to nimble I did not fit the criteria, when applying through another provider with the same loan amount I was approved straight away. So doesn’t make sense how they claim fast approval etc it’s all nonsense.

Nimble
Nimble    

Hi Crusader, Thank you for your feedback, at Nimble we… Read more

Fedelrick
Fedelrick2 posts
 

An actual joke? – Pretty sure this is either a scam company or an actual joke. I make a very comfortable wage and was checking out nimble after hearing a friend had trouble with it. After being told I was eligible for $25,000 they asked me to supply my bank details, obviously scammy, anyways I supplied it because yolo. The second they had my bank details my claim… Read more

was rejected. Someone earning $110,000+ yearly, applying for a $300 advance. Shouldn't be rejected. But hey, as I said, scammy.

Nimble
Nimble    

Hi Fedelrick, Thank you for your feedback, at Nimble we… Read more

Green Thumb
Green ThumbNSW
 

Lee Is great! – Highly would recommend nimble to anyone Lee is so helpful we always have a good laugh. Nimble would be the best finance company i have used 10/10 Show details ·  1

Lee Lee K.
Lee Lee K.
 

Thanks Michael – I’m still going through the process of having my loan approved but so far they have been so clear and reputable. I was on the phone to Michael today who was very friendly, clear and practical with following the next steps. Stress free so far. :) Show details

James A.
James A.5 posts
 

I can’t cancel my account!! – There is just no way to delete an account I’ve been on hold forever and online says how to do it BUT THE BUTTON DOSNT EXIST!!! just cancel I don’t need it anymore why so difficult

Nimble
Nimble    

Hi James, please call us on 133 156 or email customercare@nimble.com.au and we will be able to assist. Thanks

John N.
John N.QLD
 
Transparency
Customer Service
Timeliness

Poorly constructed automation with no room for legitimate applicants – Customer Service from Hayley was fantastic unfortunately not backed up by process or technology. The automation for picking up my main income source was filtered out and they advised that they could not do anything about it and that it was because they needed to meet their obligations for fair and responsible lending. Which is a requirement is not… Read more

true for the reason this process fell down. The information was filtered out based on keywords the company sets so it is an internal policy and the information can be validated other ways. May work for most but if a keyword is in your company name is on their filter list you may be filtered out. Head into this application with no expectations and be happily surprised if you get through. For small loan amounts I was strongly suggest to go elsewhere.

farnzi
farnzi2 posts
  Fair Incentive

Great Experiences! – Every interaction that I have had with Nimble has been extremely pleasant. The staff seem very genuine, caring, understanding and non-judgemental! They really try to make sure they not only understand your circumstances, but you can tell that they really are doing their best to find a solution to help you. Yes, the interset rate is higher than… Read more

other loans etc similar to Nimble, but it was all very clearly explained before signing the paprwork, and there were no hidden fees and no misleading information. Would have no issues in referring anyone to use them!

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