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21Philips Sonicare AirFloss Pro/Ultra

Philips Sonicare AirFloss Pro/Ultra

 Verified
21Philips Sonicare AirFloss Pro/Ultra
4.2

307 reviews

Positive vs Negative
86%5%9%
Sensitive Teeth/GumsYes · No
Build Quality
3.9
Value for Money
3.7
Ease of Use
4.6
Cleaning & Maintenance ?
4.4
Battery Life
3.9
Noise Level
4.3
4 anonymous  · works pretty good – Works Well for everyday use. still need to floss the old fashioned way twice a week to maintain gum health.
4 cathy kuipers  · GOOD BUT EXPENSIVE – easy to use lightweight and doesnt take up too much space better than flossing and gets right between the teeth
4 Jenny  · Great product – A great substitute product to manual flossing. Easy to use and charge. Teeth feels fresh and clean; yet to find out its long term results.
4 david  · it's ok product – got as xmas present. haven't tried a lot, but I reckon it's ok product so far. Hope it will last.
4 Kirstie L  · Great! Highly recommend – Great product and does th job. Doesn’t quite clean as well near the back teeth but still great. Gums feel better already
4 Wzy  · Good – Bought it in Share shop todayand it was on sale down to $149, easy to use and perfect for my wife! So far so good !use it one time one week!
Alana T.
Alana T.QLD11 posts
  HX8331/01

Just started using my new Philips Sonicare AirFloss Pro Ultra in grey, and I’m genuinely impressed. I’ve never been the best at traditional flossing, so this has been a game-changer. It’s super easy to use just fill the reservoir with water or mouthwash, aim between the teeth, and press. Takes less than a minute and leaves my mouth feeling fresh… Read more ·  1

and clean. The colour looks sleek and modern on the counter, and the design feels solid and comfortable in hand. After a week of using it daily, my gums already feel healthier and less sensitive.

Michele Z.
Michele Z.
  Sonicare AirFloss Pro/Ultra
Value for Money
Ease of Use
Cleaning & Maintenance
Battery Life
Noise Level

They were great then they died – I absolutely love this product but after 3 purchases I have stopped wasting my money. When the air flosser works it’s the best product on the market. My teeth and gums have never been healthier. But the air flosser just dies for no reason. My last one died after two short months. Show details

Philips Personal Health
Philips Personal Health    

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Reviews with attachments

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Kate
KateNSW3 posts
  Verified HX8491/03

Good, but unfortunately not what I wanted – This is definitely a massive step up from an Oral -B electric toothbrush I bought about 10 years ago and gave up on because it was ridiculously loud! The Philips is obviously audible but very acceptable and boy, do your teeth feel smooth afterwards! Even after just a week there is already a visible difference as well, especially around the metal… Read more ·  1

wire I have behind my front teeth where I could never clean properly.

Unfortunately I didn't buy what I was actually after because of the incompetence at ShaverShop. The pressure sensor was a must have feature for me and the brush pacer much preferred to the quad pacer but unfortunately this model has neither. I bought it in a bundle (HX8491/03) with the airfloss ultra (which is another whole new great experience in itself!) but it's rather hard navigating all the slightly different models and unfortunately it's really hard to tell from the packaging what exactly is in it cause it doesn't specify model numbers or full feature list. The people at the actual shop were no help at all so I based my purchase on the Q&A and reviews on their website, which apparently also doesn't give accurate info (see pic).

Also, when I opened everything up for the first time, there were fingerprints on the toothbrush handle already which I was definitely not very impressed with either.

I charged everything for 24hrs as instructed and so far both are still going strong after mostly twice daily use for a week now without recharging. I'm a little bit concerned about the charging glass breaking one day as the toothbrush doesn't actually sit on the base without it, but it sure as hell all looks very flash!

It has a 2 week 'training mode' (the intensity increases gradually after every full cleaning round) to get used to the vibration as well cause it's quite strong. I've been using sensitive mode however and I'm not quite sure it's compatible with that as it doesn't seem to increase, there's not a whole lot of info in the manual about functions.

All in all a bit of a mixed feeling with this purchase. Yes, definitely a great toothbrush so far (just hoping mine doesn't experience the post-warranty breakdowns that are mentioned in a lot of other reviews) but at a hefty price tag for ending up with the wrong product... I put a post about this on their website so other people don't end up in the same boat but they didn't even approve it. Definitely still a Philips fan, will never buy from ShaverShop again though.

In-depth reviews

Milord
MilordACT384 posts
  Sonicare AirFloss Pro/Ultra
Value for Money
Ease of Use
Cleaning & Maintenance
Battery Life
Noise Level

I wouldn't recommend this product to any one; I had a bad experience – Introduction After purchasing the Philips Sonicare DiamondClean Black Electric Tooth Brush a few months ago after my partner convinced me to do so at a local Costco store; I was rather astounded by the price... and quite a lot for an electric toothbrush. A few months passes, and my partner suggested an AirFloss; again after seeing it for the… Read more

first time at Costco, I wasn't overly convinced about its capabilities; it really looked like a toy. Anyway, after my partner again twisted my elbow, I went along and bought it; it was a large box bundled in a twin pack in white that also came with small pouches and additional accessories.

Filling the AirFloss requires a bit of patience and finesse; especially lifting the transparent plastic cover on the same front size as the trigger and power button. If only I had an eye dropper which probably would have been cleaner?

Instead, I had a large bottle of Listerine mouthwash and through its large black plastic lid, I poured the contents into it and carefully emptied it some of it into the very small hole on the AirFloss.

I then proceeded to use it after consuming the very basic instruction in a multi-language booklet.

Final Thoughts I did not do any research; I should have; but my loving partner was pushing for a impulsive purchase. From what I described and portrayed about my experiences in using this product, there are more cons than pros. As on two occasions, I described this product as being more of a toy and its purpose is rather gimmicky. As it is a Philips product and having purchased an electric tooth brush that came with a portable charging enclosure, a glass cup where you can wireless charge with a grooved charger below it as well as several accessories that easily gave me a really good feeling that it is a high quality product.

Unfortunately, this AirFloss was the exact opposite, I didn't feel the same at all.

Pros: - does seem to do something - squirting liquid between your teeth - charges well

Cons: - very expensive (only because it came in a twin bundled back) - ease of use - looks more like a toy and gimmicky, does not feel or act like a quality product - the use of mouthwash liquid made my fingers sticky as well as the AirFloss unit which required regular cleaning and maintenance - claims to allow up to 2 sessions, I only managed may be 1 - only because I perhaps have poor teeth

Philips Domestic Appliances
Philips Domestic Appliances    

Thank you for sharing your experience… Read more

starlux
starlux19 posts
  HX8462/01

As good a regular flossing? – At first the whole process is somewhat messy but you do get used to it and learn how to minimise this.This version has the auto refilling station which works really well, manual filling being rather awkward. When you close the the filling door fluid squirts out at you. The reservoir is somewhat small, just enough for one round set at 3 bursts. The… Read more ·  1

air + liquid burst is quite powerful, you certainly feel the blast on your tongue in use. I have used both plain water and mouth wash. Mouthwash creates a foam that seems to soften the power of the blast, not sure if this makes it less effective. You have to keep the unit upright to ensure the solution enters the circuit, which isn't possible when doing rear teeth. I run the unit with tap water after use, empty remaining water from the reservoir then activating the burst a few more times to purge the line. The product has a largish footprint which is a problem if you don't have a lot of bench space.

Things that could make the product better; faster regeneration between bursts to save flossing time, add a battery level indicator and a larger reservoir. Also, the specs state 2 weeks of battery life but i don't achieve this with daily use.

Overall it's quite good and does seem effective my only concern is you can't be certain it's as good as manual flossing.

HO2Ngy
HO2Ngy3 posts
  Verified HX8462/01

AirFloss - A possible replacement for interndental brush – I've used inter-dental brushes for the last 6 months due to mild gum disease caused by trapped food between my teeth. I've been using the SonicCare AirFloss for almost two weeks and have been using the interdental brushes after each application to determine if any residual food particles remained after air flossing. At this stage, I have not… Read more ·  3

found any food residue after air flossing. This was a pleasant surprise.

If this remains true, I wonder if the airfloss can completely replace interdental brushes.

I like that the device is waterproof so I can use it in the shower (I have bad habit of keeping my mouth open which makes the use of water flossers messy).

The recharge/refill station makes filling the device with mouthwash super easy (and the manual recommends to use mouth wash rather than water).

My suggestion for a future improvement - after the reservoir in the airfloss is filled, it automatically disengages from the refill station. I accidentally tried to remove the airfloss whilst drowsy and forgot to disengage, thus lifting the whole complete unit off the vanity.

Some LEDs on the base station would be good to show the device is on/charging. There are no external signs the charging station is on.

Positive reviews

Olivia
OliviaNSW
  Fair Incentive HX8331/02

Good for a complete clean – Clean, completes my dental care routine. I like how it gets rid of any parts missed with the toothbrush efficiently. Downside is it has stopped working with the charger and may be too strong sometimes that causes bleeding from tough food stuck in the teeth.  Show details ·  1

Moshk
MoshkWestern Australia7 posts
  HX8331/01

Great piece of art – I have it purchased last week and it has been quite effective, easy to use. Quite happy of my purchase. It works very well and doesn't hurt gum. I found it quite effective. Show details

Mara
MaraVIC15 posts
  Verified HX8331/02
Cleaning & Maintenance
Battery Life
Noise Level

Amazing – This product has assisted me to no end. My teeth feel incredible clean and look amazing! The size is quite large, but it’s fine. I find it a little difficult to clean it once I have used mouth wash. The bubbles seem to stay in the tubing. It can take a little to clean it. Apart from the slight difficulties I have, I would encourage everyone to purchase this item! Show details ·  1

Negative reviews

Jenko
JenkoSA2 posts
  Verified HX8431/03
Ease of Use
Cleaning & Maintenance
Battery Life
Noise Level

Started well, but has not lasted – This was a great appliance for flossing until it started to flash its lights and stop recharging. No longer working as expected after less than 6 months. The device does do a great job and is easy to use, this particular item may have a fault. The Phillips support team have been very good in resolving the problem. After calling the support number,… Read more

I was given details about how to claim. Despite some technical issues, the company promptly sent a replacement flosser. Thank you Phillips Australia.

Philips Domestic Appliances
Philips Domestic Appliances    

Hi Jenko, thank you for your review.… Read more

Dissatisfied
Dissatisfied4 posts
  HX8332/12

does not last long – This item does not last long.very dissappointing from philips.One of the worse products produced by philips.The products are not worth it for the quality it is made with. Not buying again Show details

Philips Domestic Appliances
Philips Domestic Appliances    

Hi there, Thanks for sharing your… Read more

TrentApK
TrentApKVIC94 posts
  Verified HX8431/03
Build Quality
Value for Money
Ease of Use
Cleaning & Maintenance

Good while it works – I have enjoyed this flosser a lot more than the water pick as its not as messy and feels like it gives a better clean. I like the 3 shot button and is what i use it on. I only use water in this and don't have any urges to use mouthwash. But i only bought my flosser in December but it seems to now only 5 months old not to be working properly. … Read more

It stopped working completely with on of the lights out but then an hour or so later was working again. But then goes back to not working again meaning you need to leave it for like and hour. So it's starting to be temperamental. Now my concern is warranty as if it works sometimes and other times not how do i prove this for a warranty.

Philips Domestic Appliances
Philips Domestic Appliances    

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Electric Toothbrushes & Flossers

Find out how Philips Sonicare AirFloss Pro/Ultra compares to other Electric Toothbrushes & Flossers

Know better, choose better.

Compare all

Recent reviews

Wallace
Wallace
  HX8431/03
Build Quality
Value for Money
Battery Life

This product works great at the beginning – My dentist recommended this product. I purchased it even though it was on the higher price side. I really believed it did a great job cleaning to start. Lights started flashing and would not charge anymore. After reading other reviews I see others had the same problem. Show details ·  1

Jie xin xin Y.
Jie xin xin Y.16 posts
  Verified HX8331/01

It failed to work after a year otherwise it would have been good – I bought Sonicare airfloss in Myer in early 2019, it helps to floss in between the braces. But failed just after a year of use. I hope it is built to last  Show details

Philips Domestic Appliances
Philips Domestic Appliances    

Hi Jie, Thank you for taking the… Read more

Dee
DeeACT3 posts
  Fair Incentive HX8331/01

Received as a gift and will continue to use it – I got this as a gift and will continue to use it. It looks good and functions well. It is easy to clean and i can leave it out on the bathroom bench. Show details

Mon
Mon
  Fair Incentive HX8331/02

Good product for teeth – Useful. Highly recommend this product.I feel that my teeth are cleaner and fresher after using it.And Philips product has very good quality and east to use. I really enjoy using it. Show details ·  1

Alicia
Alicia2 posts
  Fair Incentive HX8424/10

Perfect product – Philips sonicare protective care provides an easy way to clean my teeth every day. Especially the AirFloss. It is my first time to try AirFloss. I thought It might not be strong enough to remove sticky things on my teeth. However, my mind is blown. The Airfloss is perfect to clean my teeth up every day and night. It can reduce my time of cleaning… Read more ·  1

my teeth comparing using conventional floss. I think this Philips sonicare is the only one I could use.

brie
brieNSW4 posts
  HX8424/10

Total Game Changer – I love the Sonicare toothbrush...it is a total game changer. It cleans my teeth so well whilst been super gentle on my gums (the regular brush I was using before this would always leave me with bleeding gums). I feel like it is faster than my clean with a regular toothbrush too - that might be just me but the electric clean compared to manual is… Read more ·  1

such a timesaver.

My teeth look whiter and brighter and the only change to my routine for the past two weeks has been this toothbrush and airflosser.

One hundred percent worth the investment...the only negative it that the brush and flosser are too tall for my shelving unit so I need to leave them out on the bench but it looks ultra chic in the black so it is fine.

Grace McDonald
Grace McDonaldQLD3 posts
  HX8424/10

Amazing!!! – Loved this product so much! Ive never seen such a flash tooth brush! Even the sound of it sounds awesome! Flossing so time consuming and with the floss ultra, it takes care of my gums with a fraction of the time and my overall oral hygiene is on point now! Show details ·  1

twink118
twink118SA240 posts
  Fair Incentive HX8424/17

Game changing product – This is a game changer in the world of oral hygiene. my teeth have honestly never felt so clean. when you go to the dentist for a clean and your teeth feel brand new afterwards thats how I feel all the time now. My teeth are also whiter then before using the set. very happy with the Philips Sonicare toothbrush and floss set.  Show details ·  1

Cray
Cray
  Fair Incentive HX8424/10

Powerful and effective – This product was a massive step up from my old Oral-b electric toothbrush. Have really noticed improvement in oral hygiene using this. The AirFloss is a game changer for someone who has never been a fan of flossing. Show details ·  1

Electric Toothbrushes & Flossers

Find out how Philips Sonicare AirFloss Pro/Ultra compares to other Electric Toothbrushes & Flossers

Know better, choose better.

Compare all
Kim P
Kim PVictoria3 posts
  Fair Incentive Verified HX8431/03

Philis Sonicare AirflossUltra is great – I had the older style appliance that didn't have the charge indicator, this has lights to tell you when it is charged, it is great how it does the multiple bursts of water, it is a really easy way to make sure you are completely cleaning between your teeth. The black colour of the appliance looks styling in our bathroom. Show details ·  1

Zoey
ZoeyWA
  HX8331/02

Great product – Airfloss Ultra is amazing. I love it so much, I have been using this airfloss for a week now. It is super easy to use. Only take 30 sec to deep clean the teeth. Show details ·  1

Janet G.
Janet G.SA2 posts
  Fair Incentive HX8331/01

best product ever – with full dental implants this product just makes it so easy to keep under my plate clean. The 3 burst function is wonderful and its easy to pack for holidays. Show details

manjula
manjulaNSW
  Fair Incentive Verified HX8462/01

So far so good – Dentist suggested, after 1 month feel so far happy with the result A bit bulky for the bathroom bench Charging good, beats flossing original way I am in my senior years 70 + so a new experience Was a gift from my family Show reply

Ron
RonNSW3 posts
  HX8340

Good flosser. Very poor reliability – I bought the Philips flosser on the advice of my dentist and it does a good job at flossing between teeth. However the first one failed after 6 months. It was replaced by the agent but then the second one failed after a year. So cannot recommend it due to poor reliability. Show details

Philips Domestic Appliances
Philips Domestic Appliances    

Hello Ron, Thank you for sharing… Read more

Brittany
BrittanyNSW3 posts
  Fair Incentive HX8331/02

Perfect – I feel like this product improved my dental health a lot it makes my teeth feel cleaner and I love how it has one burst a two and a third one and it is so simple to use and had a charger you just sit it on and perfect to sit next to your tooth brush Show details ·  1

Sharam
SharamVIC3 posts
  Fair Incentive Verified HX8331/02

Easy and nice to use – I feel my teeth are already clean and light after using for a couple of days. It is easy to use and store, easy to refill water. The design is good and easy to hold the item and press button. It would be great if the nozzle would come off easier. me and my partner wanted to use our own nozzles but to remove the nozzles is not an easy job and there is a risk of breaking the unit. Overally, it is a great item to have. Show details ·  1

jess
jessVIC4 posts
  Verified HX8331/01

Cleaning my teeth so well – This toothbrush is my best toothbrush so far. It cleans my teeth so well, especially it can cleans out the stuff in the gap between your teeth, so I do not have to use any floss anymore. The price is definitely worth, would recommend it! Show details ·  1

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