Schweigen Silent GG-915S (90 cm)

Lights and fan don’t work – I have a Schweigen isodrive 900 installed in 2017. Even within the first 3 years the fan and lights would turn on and off by itself several times. The faulty part was replaced. It seems it is a known problem. The fan and lights have a fault and it seems that steam and grease gets trapped between the components in the switches causing the problem… Read more

to happen over and over again. Now out of warranty, Schweigen doesn’t want to know about it and refuses to cover the cost of replacing the faulty part. It has been a disappointing experience with a supposedly quality product.

Crap product – The buttons don’t work and when boiling water it just drips condensation back into food. The design is flawed because it is not sealed. I rang customer service, they won’t admit it’s a faulty design but want you to buy their $240 sealed button system or $70 for the same faulty one that will last probably 6 months. It’s been rubbish since day dot. But Because I’m lazy and failed to ring sooner it’s warranty now expired. Don’t buy! Show details

super suction super noisy – For the price it is an excellent range hood it’s super noisy but for the amount of times you put it on full speed it’s bearable the suction is awesome you can see all the fat deposited on the vents which go straight into the dishwasher and presto it’s shiny clean. The only issue was just before it was a year old one of the fan switches didn’t work… Read more ·  1

and the light globe blew out. Luckily all covered by warranty. If you are looking for a superb rangehood on a budget this one is a definite.

Schweigen KLS 900 UM – The unit was intermittent from day one but it did work so we let it go. Sometimes we had to switch it on and off two or three times to get it to stay on. The lights starting blinking on and off with a life of their own and sometimes the motor would not run at its appropriate speed until we switched it off and on again. We lived with this until… Read more ·  1

finally the lights stopped working. I called Schweigen for a new switch as we were by now off warranty. After the call I realised there was an electronic circuit board as well so I called back. Spoke to a tech who was really very helpful and placed the circuit board and wiring harness in with the switch for no extra cost. It turned out that the switch was ok but the control board was defective. It now works beautifully. We can hear it inside but with moving air there has to be some noise. It is comparatively quiet and we have had no complaints from the neighbours. Ok so the circuit board was defective from day one but I found the company very responsive and really appreciated their assistance. I replaced the board and switch myself.

Excellent extraction and very quiet – We have the under mount version with 1600 external motor. Excellent extraction even on medium speed and very quiet. It's not silent, but the sound is barely noticeable. As others have commented, on the low speeds you'll forget it's even running as you can't hear it. The outside unit is quite loud on the highest speed, so make sure you position that somewhere that won't disturb your neighbours.  Show details

NO FAN/LED down lights. NO SPARE PARTS – A New home..Bought 2 years ago. Range hood stopped working. Private builder, no receipt....so no Warranty. Electronic Techo says cannot locate spare I C component for the board. Cause ? Maybe the remote fan ( will check). Maybe CALL OUT next? But does he/she have spares in the van? Spares on web site are vents, ducts (where is circuit boards...fan...switch? Will try other avenues. Have contacted in Germany. Will update. Show details

Doesn’t work, blows air around – In simple terms, this product doesn’t work. It seams to blow the air around with minimal suction. I would definitely avoid this product and in fact if they don’t fix the design I would avoid the brand. Hi had high hopes but very very disappointed Show details

Big joke – We had exactly the same issue like Suzanne ... It started when the technician came to change the light (under warranty after only 1 year), he never told us that the range-hood was too low and after he changed the light, the noise became louder (thanks to the technician!!!! ...). Then, they gave us the same reply ... Rangehood still too low ... We… Read more

put it higher (at cost) ... Still too low ... Between installer and Schweigen ... It's a joke ... I don't recommend this brand AT ALL. FYI... Schweigen slogan is "Silent Rangehoods" (big big joke).

Terrible – We renovated our kitchen and am so disappointed with this rangehood. I wish that I had read the reviews. The buttons are so loud they give me a headache but unfortunately am stuck with it. Show details

Faulty after less than a year of running – Faulty button and lights after under 1 yr of using. Called up customer service, very poor service, slow to arrange for someone to come out and assess. After assessing said they needed to order parts. They put the order in apparently 2 days later and then 4 weeks later still haven't received the parcel apparently so not sure if it was even sent. In… Read more

email correspondence, no apologies ever given for the ridiculous amount of time it has taken to fix one small issue. Have been trying to cook without a functional rangehood for over 6 weeks now. Very frustrating to say the least, customer service not helpful. Will not buy from schweigen again.

Bad product and bad services too – We bought this rangehood from Harvey Norman and had it installed a few months ago. There has been condensation issue each time we do slow cook (induction cook too). I first called the state sales manager who was quite rude and said it has to be in the atmosphere, I said it was the new policy for new house this year and previous years was not, he… Read more

then immediately said it was rubbish, anyway, very rude. He also said: are you expecting our guys to come and have a look for free?! Well yes because this is part of your service isn't it?! Then I called schweigen Australia, the lady told me that it has to be above the cook too at least 730cm and it was our builders fault (honestly, most of the new houses nowadays is 600cm above cooktop). She said they can send people over but it is unlikely to be faulty, hence they will need to charge for visit and check up. I am very disappointed as the service is full of "cash smell" and NO service at all. I feel I will no longer buy this brand and will not recommend this for others. Not good experience. If you want good service, avoid schweigan.

Schweigen HN 9 UM 900 mm under mount range hood – Our HN-9UM undercount extractor has never extracted effectively! It makes a lot of noise, however most of the cooking smoke, steam and fumes end up all through our living room! Sadly need to replace with something that actually works! Do not buy! Show details

very dissappointed – bought a schweigen Um 1170-9s under mount for a kitchen reno supposed to be tops . Had it installed by a schweigen rep. ran for about 4 years then started doing its own thing. turns on whenever ,sometimes immediately after turn off ,sometimes hours later . Replaced both switch panel and control board on recommendation of service dept . good for 5… Read more

months ,now doing the same again . not happy it would appear the control board has in built problems .Would appreciate schweigen having a solution as I see this complaint on other reviews .

Very disappointing – We purchased a Schweigan UM1170-9S undermount rangehood with the powerful external motor about 5 years ago which was an expensive purchase. Whilst it looks really great we have been very disappointed. The first problem we had is because it does not extract very well at all (despite the powerful motor) the smoke from grilling food goes through the… Read more

house and makes the fire alarms go off. We regularly have to stop cooking and run around getting a ladder to turn off the alarms which can mess up the timing of our cooking. I rang Schweigan when this first happened and received no assistance. I was told that it was our problem as our overhead cupboards were not 60cm deep to enable the rangehood to completely cover the cooker. I advised the person that overhead cupboards would rarely be 60cm deep given the practicality of using the bench top if this occurred. Clearly the rangehood would have been designed for the standard overhead cupboards of about 40cm deep and the brochure has an example of an undermount rangehood with overhead cupboards this deep. The next problem we have had, which is an issue that others have raised on this site, is that the built-in light of the rangehood suddenly would not turn off. We were advised that it was due to steam from cooking. We then had to pay $180 for someone to come out and fix the problem. This would seem to be a serious design fault as it is very usual for there to be lots of steam from cooking. These two issues have made us very disappointed with the rangehood and we would not recommend this brand.

Disappointing purchase – We have had our unit for three years now. One of the switches doesn’t work and the rangehood doesn’t cope with rapidly boiling water. We get water dripping down off filters and trim. We only use it on full power as it is useless otherwise. A very expensive appliance that does not live up to reputation. Show details

Beyond disappointed – I purchased the KLS-9GLASSBLKS 1600 motor and paid top dollar thinking that what I purchased was something special, and I am beyond disappointed. From the beginning my experience has been awful. What is the point of having recommended installers, if perfect installation cannot be guaranteed? The aesthetic of the rangehood was immediately… Read more

compromised upon install. They were not experienced with installing this particular rangehood and yet still went ahead and ‘installed’ it anyway. They recognised that our cabinetry was not appropriately cut (which is fixable as we had just installed a brand new kitchen), and he still decided to install it and charge us almost $1,000 rather that let us know that the rangehood would not sit flush.

The rangehood is advertised as silent, however our installer told us that it was the noisiest rangehood that he had ever installed and that it was definitely not normal. When we contacted Schweigen they brushed off our complaints about the noise.

The rangehood is mediocre at best. Can’t even boil chicken stock without it dripping all over my glass cooktop. And so much moisture all over my cabinetry. Even an hour after it’s turned off, it still continues to drip from places that are nowhere near the flute. I purchased the 1600 motor and it doesn’t cope.

I wish I never even considered this product.

Underwhelming to say the least - alongside absent customer service – Bought earlier this year and installed in February. Pretty sure this blows as opposed to sucks. Called the customer service team who without waiting for me to finish explaining the problem blamed the installer - appears to be a pattern here. Not impressed at all and will not recommend. Show details

This works by its self Fantastic note the sarcasm – As most quite great for our requirements Fantastic I am so surprised that it turns its self on when it wants to, GREAT you might add but fails to turn its self off. No body told me it worked through wifi lol lol, Replace board etc the serviceman didn't even reach our street corner when away it went again. Told don't worry if it gets to hot the… Read more

circuit breaker will kick in. I know what I would like too kick!!!! This is only max 18 months old bought Harvey Normans expensive best you can buy lol lol,

Schweigan 900 undermount is silent because it doesnt work...Now it doesn't turn off – Installed 2016, bought late 2015. 2017-ish Paid $200 for Schweigan's outsourced repairer to come out and fix no suction unit, claiming all was well, probably holes in flue (he didn't not look). Did nothing to it. Had flue fixed by my very experienced and long time electrician who noted that exhaust was still underfunctioning. Staff support at… Read more

Schweigan give excuses as to what is the problem, including blaming the installer, a well known and long-operating kitchen company- induction stove- causes digital issues- oh gas stove- causes condensation. I have had two cooks check the exhaust and both agreed that is was not extracting. 2018-2019, still had issues. Now- 2019 for some reason, the exhaust and lights do not turn off. I have to pay money for call out. The service from Schweigan, while everyone is lovely, have not been able to manage this. Contact MD and he claimed that he would look at the 10 emails that I have had to send, via my agent. Called him again, oh but I'm not in the office! So why say that you would do something, if you don't? So two things, a faulty product not acknowledged and a service centre that chases its tail-all the way from the head. They were not happy with repairer and now have internal one, and I have to pay because exhaust is now out of warranty. I have been told, buy a German product they are always good. Well that may be, but the service in Melbourne is not.

Worst range hood ever had or purchased and I am a builder – Drips oil continuously on hot plate while cooking, was recommended but I won’t be doing the same. Purchased from our usual supplier to whom we have given a lot of business Show details

NAUM9 is my worst nightmare – Bought NAUM9 for my new kitchen as Retravision promised that it’s the best value for money brand and performance wise. Upon installation, the LED lights are flickering almost dying and the motor is extremely loud, which is almost similar to lawn mower. I have kids and I cant even here them in the living area which is adjacent to my kitchen. My… Read more

dream kitchen turned into nightmare all because of this rangehood. Called customer service and still no response. Very bad product.

Very noisy – Pad almost $1000 for this when we upgraded our kitchen. We bought it because we were told it was ‘whisper quiet’, it isn’t. It only had one fan setting as well and we think it’s no better than the no name brand one we replaced. The lights are dim as well and the suction is poor. Wouldn’t buy again, that’s for sure.  Show details

Works well, not as quite as I thought and broke down within 1 year – I had high expectation on this range hood and paid top dollar but maybe there is where I was wrong. We like the looks as it's undermount, the motor is powerful with more than enough suction, the filter mesh works well (more on this later). In terms of noise, it's definitely not what we've been told by the sales. For some reason it felt quite at… Read more

showroom (I guess home is much quite than showroom). It's definitely a lot quite than the traditional range hood but no where near advertised (unless you don't use the maximum power, level 5, up to level 3 the noise is minimum).

We have one minor issue with the range hood, the filter as I said earlier works well, however there's still a small amount of leakages somewhere that 1 year later, there's quite a bit of oil residual built up inside the range hood (canopy). And this is we chuck the filter mesh into dish washer almost every night after cooking.

The led light works well, but it's too bright, especially when I try to remove the mesh, I look up, then I get blue dots in my eyes. I don't mind the brightness when cooking, but I think it needs to go inside the canopy a bit more to avoid hurting my eyes when changing the mesh.

Now the biggest issue is switch buttons / circuitry quality. It's been just one year since purchase, and we've not even used it for a full year (due to renovation), the range hood is no longer working. It looks like over heating or switch board issue, I sometimes can turn on the motor by pressing the buttons, but the motor will stop by itself after 1-2 minutes. Then I am no longer to press the button (buttons become inactive) for several minutes, and now it's completely dead.

Now it's a test for their customer service, if they handle this well I might change my mind and maybe I just got unlucky. Time will tell. I personally have renovated 3 kitchens so far, never had one range hood failing like this. It's pretty simple tech.

One last thing, when I purchased this range hood, I was told it's "German made", but turned out instead of "German made" it's actually "German technology". So beware of the wordings.

900cm under mount UM/9S – Purchased the undermount range hood paid a premium for what we thought was a good product. I have two external motors but with the filters in the steam builds up in the filters and then drips back on to the cooktop, dripping onto the food which is being cooked. Put in a complaint within the first year, service guy came out and had to replace the… Read more

controll board as it is directly in the middle of the rangehood so the steam produced builds directly in the control panel, lights start too turn on and off fans don't turn off.

The range hood now will not turn on rang the service department they said it is out of warranty even though it has been an on going problem.

They expect us too pay for replacement of parts looks like they don't want to know, very disappointed all they went on about was the warranty

Silent Rangehood – The advertising they use is completely misleading. They claim there rangehood's are silent. The only one that is silent is their 650 motor and it barely works. To actually get something that extracts you need to purchase the 1600 motor and it categorically makes noises. I had an undermount installed with a 650 motor and didn't work. I then paid… Read more

for the upgrade up to the 1600 motor and works a lot better but definitely not silent. I can't determine how they can claim to be silent when clearly they are not. When I rang the Schweigen office, the only thing that was silent was their after sales service. I would never purchase this product again, I should have purchased something else that was presented to me.

Terrible service , damaged loose poor packaging – The company made me drive across to other side of city after a faulty motor straight from box. Scratches on stainless steel with poir packaging. Had to drop off item first and wait for replacement a number of days. Poorly packaged and loose items. Will not deal with this company again. Youve been warned.  Show details

Undermount Buyer's Beware 900mm -5 Burner – New kitchen fitted after 26 years May 2016, thought I was doing the right thing by spending top dollars on UM1170-9SI (Cost nearly $2,000 Installed) actually loved it till 4 weeks later and noticed bottom of my new cupboards had suffered from steam, had these replaced and made sure rangehood was on highest setting and checking all the time whilst… Read more

cooking and 4 weeks later cupboards are bubbled again noticed steam actually sits inside of cupboard doors against rangehood innner cupboard fitting and runs down resting on inners of bottom cupboard doors, had contacted Schweigan first time this happened, had their installer back to check it was working correctly, he said it is a problem with all undermount rangehoods, they do not cover all 5 burners only the rear 2 burners so therefore steam still from front 2 and middle wok burner will not be drawn up through rangehood he even went as far to say I could spend another Thousand dollars on upgrading my motor but even that wouldn't fix the issue, if only I had been made aware at the time of purchasing I would have bought another canopy rangehood and they charged me $110.00 for him to check, not Happy at All will have to call Cabinet makers in and see what can be done to change this option out another huge cost to get it right. DO NOT buy undermount rangehood for 5 burner's unless you prefer cooking with your above cupboard doors open. Spent $32,000 on new kitchen to have this happen very dissappointed.

Poor no label to denote what brand it is on rangehood we have the island 1600 stainless steel nothin – Poor disappointing rangehood we have the island 1600 stainless Schweigen rangehood. I would not recommend it. When approached the company about my issues it fell on deaf ears they did not want to no. Our kitchen is all high end European appliances and all items are clearly label brands with the exception of this Schweigen rangehood has no label… Read more

on it what so ever, could have come from China for all we no. It is also noisy, not as noisy as a cheap $400 model but not a massive difference either. Most certainly is not silent. I would not buy again would do my homework and research more thoroughly next time a real shame cost us an arm and a leg to have this installed also.

Excellent! – We installed a Schweigen UM1170-9SP rangehood in our new kitchen and we love it. It is so quiet compared to other rangehoods we've had in the past thanks to the roof mounted motor. Sometimes we forget it's on, especially on the low setting. Even on the high setting, we can hear the TV at normal volume levels. In terms of extraction, it does a… Read more ·  1

great job. We did the tissue test (hold a tissue a few cm under the vent and see how well the suction works) and it's very effective. Cooking odours are extracted well in our open plan home. The LED lights are very bright, controls are simple to use and overall design is nice and easy to clean. One thing to take into account is the installation cost for the motor (an additional $400 in our case). Love this rangehood and would purchase again.

Excellent quiet fan – We purchased this fan for above our 5 burner stove. It was easy to install. It is very quiet when running on high. Has good strong lights. Easy to clean (I've just put the thingys in the dishwasher and they came out very clean). The only downside is that the front of it gets a bit yuk as it doesn't pull out to cover the front burners.