Whirlpool WFE1210CS

pefect for a family of 6 – Best front loader . Owned it for over 5 years. Do on average 1-2 loads a day. Very efficient. Washes great. Easy to use. Love the preset timer wash . Set it up at night for the next morning . Excellent washer. Highly recommend.previously owned an ariston and electrolux front loader they only lasted 3 years max.

Have had three of these machines – I own a 10 room Motel. Have flogged them to death broke one (overloaded it Hmm my fault) Still have two working for the last 5 or 6 years, kept the broken one for parts have not needed yet. Great Machine I want another one!! They have a big door for Bedspreads & Blankets. A lot of other 10kg machines do not such a big door. They do not destroy my towels or sheets.

fabulous machine – I bought early 2015, bought because it was made in Germany and I needed a new machine, we use it 2-4 times per day or more everyday. mostly medium to large loads. we haven't had a problem yet.. seems its a super machine to me. i love it because if i forget something i can reopen mid wash and add garments etc... highly recommend it.

Whirlpool WFE1210CS - Rubbish – I purchased a Whirlpool WFE1210CS on 25/07/2013. I also purchased an extended warranty but hoped I’d never have to use it. So the situation is since purchase this machine has broken down 4 times and I am now completely fed up and over it. First break down April 2013 the belt shredded and Whirlpool sent out Woolley Appliance repairs. They… Read more

replaced the belt and we were back in action

Second break down Dec 2013 same problem, again Whirlpool sent out Woolley and they replaced the belt for a second time.

Third break down Sept 2014 AGAIN the belt went. I rang Whirlpool and I can only say how rude, disrespectful and unhelpful they were. Considering the machine was only a few weeks out of manufacturer warranty I was treated like crap. They refused to fix it unless I paid half the cost of replacing the motor, the belt and the pulley. It was explained that if all these were replaced the machine would be brand new and I’d never have another issue. At this point I rang the Good Guys extended warranty and organised to have the machine fixed.

A few days later Woolley came out, replaced all the bits that Whirlpool said it needed. This was all done under the extended warranty. (thank you)

I can tell you right now this has not helped because machine has packed it in again last Wednesday. It throws an F07 error code and shuts down.

I rang Good guys extended warranty again Thursday morning and once again Woolley came out to me on MONDAY. But they couldn't fix it...he replaced the motor control board, user control board and door control spent 2 hours here and still it won't go. Today (wednesday) it was picked up and taken physically to the Woolley work shop leaving me with no machine.

I asked about replacing the machine but was told no they’ll just fix it. It won’t be replaced unless it breaks down 3 times under the extended warranty. This will mean a total of 5 break downs before replacing it is even considered. It’s ridiculous. It’s already broken down 3 times during the manufacturer warranty period and to add to that apparently the first service call under the extended warranty has been misplaced and not listed so I'm being told this is the first break down under the extended warranty.

I am absolutely fed up with this machine and I don’t know what else I can do other than hit VCAT and Consumer Affairs to get it refunded or replaced.. It’s a lemon. I’ve paid $1270 for a washing machine that has broken down 4 times in 2 and a half years and I’m fed up and angry. You have a no lemon clause in your warranty so exactly what is a lemon?

I contacted the Hoppers Crossing store direct and spoke to [name removed] & [name removed] who both said it needs to go thru warranty to try and fix it. In the warranty it says if it can't be fixed economically it will be replaced. Is having someone replace 3 major parts and taking it away really trying to fix it "economically"?

Well and truly over it. All I want is a working machine. At this point I will be buying a new machine elsewhere because Good Guys clearly don't understand what a lemon is! I have been without a working machine for a week this time. I don't want it back. I just want a replacement!

AVOID - Unless you buy a really good extended warranty – Purchased this washing machine in December 2012, after a 7.5kg Whirpool front loader started failing us. We were told adamantly that this one was built in Germany and the quality is soooo much better that I will probably never have to buy another washing machine again. Even the Whirpool Rep in the store said this was a fantastic machine. So I… Read more

took the leap of faith, although this store did not offer extended warranties, the price was right. Yeah, right!

2 months out of warranty, machine wont heat the water any more... and some ominous sounds from within.

Called Whirpool who organised a local repair person to come out. Apparently it would be cheaper to scrap the machine than to repair it. Some sort of 'spider' arms inside that hold the barrel were bending and the heater was failed.... WHAT???? FURIOUS.

Now waiting for the dish washer to go to heaven so that the now last remaining Whirpool appliance we own is banished to the scrap heap.

This appliance should be replaced if this is the case as stated above - it is obvious that it is not to a standard that would be reasonably expected for a machine of this size and price. LEMON.

Worst machine Ive ever had – Terrible Terrible Terrible this machine is rubbish the whites in the machine have always gone gray, and i had it break down 5 times within 2 years as soon as the technician left the problem came back the very next wash, the after sales service is the worst I have ever dealt with the overseas call centre do not want to resolve issues, takes them… Read more

for ever to come and fix the problem's, they kept making up lies when the whole time it was a faulty control panel and add to that water leaks.

I finally got my machine replaced after I read the Australian consumer guidelines to them and fighting with them on an almost daily basis for months, being hung up on by call centre staff for just asking their name...

I have my new machine still sitting in the box and putting on ebay cheap I purchased a samsung I don't want anything to do with whirlpool

Best ever washing machine – Can wash anything in there. Intelligent senses and options to take care of your clothes. Very sattisfied with this machine, would highly recommend it. Love the fact that I can get a big duvet in there and it comes out perfect! Can even was small loads without noise or shaking.  Show details

Fantastic Machine – Love this machine. Have had one for nearly 4 years and can't fault it at all. Uses very little water and cleans clothes brilliantly. It is fantastic for washing very large items like king size underplays and doonas without an issue at all. No damage to clothing and machine still looks and works exactly as it did on day one.

Best Front Loader On The Market – Had this machine now for more than 12 months, best investment in a washer ever, we went from a top loader and still wanted a large machine 10kg load. This machine is very quiet and quite quick time wise. One of the biggest features is the door can be opened after a load has started to add more items if you have missed a couple. Not many front load… Read more

machines have this function. The clothes come out untangled and quite dry as it has a 1200rpm spin cycle. It uses much less water than a top loader and has plenty of programs for specialist washes including a wool cycle although we usually leave it on the one cycle to do all. Not a cheap machine but one well worth the extra. Quick wash cycle, quiet, large capacity. European manufacture A little expensive but you get what you pay for!

Love it can't live without it – I brought this washing machine 3 yrs ago & has never once failed me, I'm in love with it my Aunty used it once fell in love & brought one herself, my husband is a chef & this is the only machine that i haven't had to scrub his uniforms throw them in 30min wash no more scrubbing

Perfect in every way – This is the best washing machine I have ever owned. I cannot fault it in any area as all my washes are perfect. Even the whites which I believe some people have issue with. Love the size. Most other washing machines rated at 10kg still have the same drum, size which I think is plain stupid. If you have a bigger wash load you need a bigger drum as… Read more

the whole front load washer principle is to rotate and drop to clean.

I hope my machine lasts forever as I would hate to have to try and find something else that manages to tick all the boxes like this 1 does for me.

Lee

OMG, I can't believe some of the feed back on this machine', ITS FANTASTIC – I've washed horse paddock clothes covered in dirt and they come out perfectly clean I've even washed a canvas wool lined horse rug in the machine, perfect!!! Mines run on tank rain water My Mam loved mine so much after using it, She bought one too, after buying another renowned brand and not being happy, She absolutely loves it and she's real fanatic.

Family of 7 - Best washer ever – This machine gets used at a min 4 to 5 times a day sometimes we use it all day long as I have 3 young children at the bed wetting stage & my wife constantly overloads it & it gets used and abused, coming up to 3 years now without missing a beat & we did go from a top loader to this & I will never go back to a top loader in saying that our Fisher & Paykel did get 10 years out of it & it was still working when we changed machines.

Love this machine! – We've had this machine for just over a year, and it washes really well. Happy with the size especially. Whites do come out a bit grey, but have managed to overcome this by adding a bit of nappysan into the wash. Have changed to laundry liquid too, OMO seems to be the best. Really happy with this machine. The red adds a splash of happiness into our white laundry.

What after sales service! – Had this machine for only 7 weeks and it broke down. Called techies in and got charged $75 for a nylon sock caught around the pump rotor. Been waiting now for 6 months for the promised refund from Whirlpool's boss in Australia. Sick of making numerous phone calls starting off shore and in Australia. I was told by rude off shore customer service… Read more

"Not to put small articles in the machine". So ladies don't put in children's socks.

As for the problem with the dirty washes and lack of water I always add 2 extra buckets of water to the wash. Bring back the stone age>>>> don"t buy it!!!!! Able to wash blankets and quilts. Need to add water physically with a bucket to get a clean wash. Small articles with jam the pump and cost you big.

Whirlpool - MUST STAY AWAY!!!!!! – I have had this machine for under 1 year and have got problems with the water intake not coming in. It has taken Whirlpool 1 month to get someone out to look at it and when they claimed it was fixed it broke down the very next wash I put on. Customer service is non existent!!!!! I'm still fighting to get it repaired as now they claim that it is my problem with being on tank water and not mains pressure!!! Keep away from Whirlpool!!!!!

Do not buy this machine! – We have had this machine for under 2 years, it broke after 6 months, and was taken by Radio rentals... it took 3 months to return and fix this machine. Now under a year later it sounds like a freight train when it spins, door rubber keeps coming off, and the machine holds water in the fabric softener dispenser.. for that price.. its the biggest rip off and sucks! Do not buy this machine!! Washes ok sometimes.

worst machine and even worse customer service!!! – I have owned this machine just over a year,, its very bad,, often stops for no reason!!, whites never go back to being white again ALWAYS GRAY!! no cold was option,,, the the thing that's really pushed me over the edge the plastic agitator parts have fallen off and I cant wash in it , the service has taken 3 weeks to get the part yet only 1… Read more

has come in 1 need another 1, probably have to wait another 3 weeks,, I paid $1260 for this machine,,, NOT HAPPY

as soon as its fixed ill be putting for sale going cheap !!!!!!! better off with a second had machine!!!! NOTHING AT ALL EVERYTHING !!!

The worst – I've had this machine for a year now, i purchased it from harvey norman and was told its the best machine just because its made from germany. I hate it!! I've had troubles with that machine not cleaning at all i am a mother of 5 and i do my washing everyday. The whites come out grey, it doesnt clean at alll, no water enough especially if you have… Read more

8 kilos of clothes in it, i've tried so many different detergents and all seem to be the same, it doesn't clean and if I spray preen on the stain the clothes in the machine would come out smelling like preen even though I use softener as well. You can't soak in it to brighten the white clothes instead of that they come out grey, the coloured clothes come out with fluff like lint, i put towels seperate and they don't clean well . I've thrown all my white towels because they become grey. it's just a waste of money and I've had technicians from wooleys to come out and test it and guess what?

They don't even know anything about that machine how it works, those type of front loaders shouldn't be accepted in Australia or proved its the worst washing machine that could ever be made, if you don't care about clean clothes you will love it, but if your the type of a person who is clean and love a good result then you should skip that kind of machine. I totally agree with Susan especially when she mentioned "you can't have a shower with a cup of water". Don't think about buying this model and it's not because it's made from Germany!!! It's disgusting washing machine to wash in! The design on the outside Does not clean

Waterless wash – Im not sure if I'm doing something wrong but my sports model 10 kg isn't washing good at all. Some loads I have to do twice because there just not washed properly and after washing towels then dark clothing the dark clothing is covered in fluff. There seems to be no water in the wash just enough to wet the clothes that's all. Clothes do not wash… Read more

like this. I'm not sure if I'm doing something wrong. If anyone can help.

Nobody showers with a cup of water

Money Trap!! – This machine worked really well for the first 6 months, than 4 months ago the belt was shredded into pieces. And now again, there is something wrong with the machine. Luckily for me i am renting mine through radio rentals as i was not financially in a position to buy a machine outright and i am glad i didn't splurge on this machine! We have had… Read more

this machine less than a year and it has now broken down for the second time! It's the most frusturating position to be in. I now have to go and wash clothes at the laundromat every 2 days just to be able to wear clean clothes to work. I am so unhappy with this machine i will be breaking my contract with radio rentals!! Nothing!! Everything, breaks down constantly!

Excellent Machine !! – I wash daily and this machine fits my king size Doona and all my daily washing is done with ease Purchased from The Good Guys for $1150 money well spent so far after 6 months it's still going strong Love the red it goes with my décor ,so many washing programs to meet all needs.. It fits my king size doona  Show 2 replies

Outstanding – It takes absolutely everything we throw at it, produces excellent results and is both energy (3.5) and water (4) efficient. There are 14 wash programs (including one for bulky items) along with a range of water temperatures although it should be noted that the only water connection is to cold water which is heated to the required temperature. … Read more

It's reasonably quiet in operation although the highest (1200 rpm) spin cycle can be a little obtrusive.

The machine gets worked hard and has proven reliable and with almost twice the capacity of the previous Whirlpool it makes light work of even the toughest loads.

You will, however, need plenty of space for it as this is not a small machine with measurements of Height: 965 mm, Width: 685 mm and Depth: 785 mm Efficiency, capacity and reliability.

Whirlpool WFS1073DD – Brought this machine less than 2 years ago. It has now broken down 3rd time in 12 months. It takes the technician 3 to 4 weeks to turn up. Absolutely disgusted with the so called "service". I'll never buy a Whirlpool again. I'm certainly saving on water at the moment. Terrible warranty service. Whirlpool shouldn't break down 3 times in first 12 months.

Died after 2 months!!! – After googling and reading reviews, I took the plunge and parted with $1400 of my hard earned cash and shouted myself a decent washing machine. Fantastic to start with, washed perfectly.... Loved it! Now it just doesn't go! As there are 6 of us in this Household, you can only imagine the regret of not just completely splurging on a commercial… Read more

machine! Hating the trips to the laundromat! Looks great, washed great Too expensive For something that only worked for 2 months!

Great Machine until it fails – Brought one of these in February of this year that has just failed the circuit board. Technician came to look at it and was initially told the parts aren't available until the end of December. After I made numerous calls to a department called "customer care" (you've got to be joking) to see what they were going top do about it amazingly parts are… Read more

available so the tech had to reorder them and apparently they may take 7 days to arrive, anyone heard of an overnight airbag?Anyway been without a washing machine for a week so far and have no idea how much longer I'll need to wait. In hindsight I should have returned it to place of purchase and demanded a refund and brought a different brand. And by the way, don't bother trying to get in contact with the Case Management Team who are apparently in Melbourne, customer care don't have any contact details for them and they don't ring you back when they say they will, can you believe that. Size Failed Circuit Board, Very Poor Service

undecided yet – we have had our machine for 3 months and the misses loves it, big beautiful and very economical. very quiet and being our first front loader more than happy with the way the machine works ( end product). we found that we from 5 to 6 washes in our old machine our current machine has cut that down to 3 to 4. load limit it was a little expensive… Read more

and have now had the machine for 3 months a service fault is flashing on the screen (F39) I will wait and see on what this will cost me.

Great washer – We changed from a top loader to the front loader and I was not convinced, at first, it was a wise move. The Sports washer though has been wonderful. We are on tank water and it uses the minimum amount. The timer feature is very handy as the washer is quiet and does it's work during the night, It easily handles blankets and large items. It's almost… Read more

12 months old, no problems so far, I would recommend this machine. Large capacity, efficient and reliable.

As big as the smile on my face – With 5 adults and 2 children in the household we knew that we need something big, using modern cloth nappies we also needed something that could work with delicate materials.The Whirlpool Front Load Sports Washer does all this and more.Having babies, an antibacterial wash was necessary to keep the germs away.It also washes both the males work… Read more

clothe, one being a boilermaker and the other working in hospitality.I could not fault this machine at all..Easy to use, doesn't use much electricity and the whole family benefits.Thank you whirlpool Energy efficient, easy to use, big!!! Had a fault that whirlpool knew nothing about

Best Machine I have ever had – The large door allows easy loading and unloading of clothes, and the height of the machine reduces the need to crawl on the floor. A washing basket fits neatly under the door. It is extremely quiet and stable. A full wash takes around 2 hours and if the load is smaller it senses this and reduces the time. The wash results are amazing,… Read more

everything comes out very clean with reduced washing detergent.

Because of the size(previously 8 kg) I find I can get the washing done quicker where sometimes one load is enough for certain colours, where I would normally have to do two.

The add a garment program is handy for those item that always seem to turn up. Door size, overall size, quiet and easy to use Only just fit through door when delivered

Good results, happy with machine, but is big – Coming from a noisy water guzzling top loader I was thirlled with my new Whirlpool top loader. I no longer have an issue with lint or am i scared to buy black clothes. Wash cycles can take long (2hrs for full normal cotton loads, or 5 hrs for super eco) so I take advantage pf the time delay feature. Add garment feature, good wash results, raised… Read more ·  1

from floor so can fit basket under door when emptying clothes. Super eco wash does take 5hrs, but amazingly uses bit over 30L for entire cycle. German made. Bit expensive

Good machine, especially for blankets – Very easy to use, especially with blankets and larger loads. I've previously owned a 6kg top loader so the larger size has been fantastic. Was able to get a stain out of a blanket that the other washing machine couldn't remove. Machine at first was very noisy during the spin cycle and became off balance, some adjustments to the machines feet… Read more

sorted this out nicely. Love the fact that the machine switches itself off when it's done rather then beeping for hours on end like my old machine. Capacity, different load settings, handwash option

Nothing But Trouble – 3 months after buying machine, it broke down. Had to get an authorized repairer to come out. He 'fixed' it but 3 days later, same problem. Called Whirlpool to request another service call but as it was the Christmas period, was unable to get anyone until early-mid January. Whirlpool do not have any emergency/after hours repairers! Knowing I would… Read more

be without a machine for almost 3 weeks, I requested a refund. Whirlpools policy is that the machine needs to be repaired 3 times before a refund may be CONSIDERED! When their authorized repairer returned to work on 3/1/12, I organized another service call. He came out the following day, had a look inside, couldn't find anything, tried to access control board but didn't know how. He just assumed it was control board but said 'there are 2 so I will order both because I don't know which one it is and it will take about a week to get them'. By this time, it had been almost 4 weeks without a machine. A week and a half later, still hadn't heard anything. In the end, I had had enough and ended up calling consumer affairs. There is a lot more to this story than just that but the end result was I ended up with a new machine (not a Whirlpool). Whirlpools customer service centre was not helpful at all and when I requested to speak to a manager, they were either on holidays, unavailable or I was told the customer service rep would leave a message for 1 to get back to me which they never did. I will never buy another Whirlpool appliance ever!

Bad customer service, no after hours repairers and almost a month since I could wash

Great washer – After having a top loader that sounded like a jumbo jet taking off, this is amazing! The machine is washes clothes brilliantly; it is efficient and oh so quiet! Living on a cattle property means very dirty clothes but it has no problems getting even the toughest of stains out. I use less than the recommended detergent and rarely use the heavy… Read more

duty options either.

The Bulky Items and Heavy Duty cycles do take over 2 hours to finish.

It is a fair bit higher off the ground than other front loaders so it's not too hard on the back, even without the stand.

We've had ours for 4 months now and I couldn't be happier. Quiet, efficient, large capacity, a lot of options and settings. The settings for 10kg washes does take over 2 hours. Beep at the end is too quiet.