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2YPA Estate Agents

YPA Estate Agents

 Verified
2YPA Estate Agents
3.6

230 reviews

Positive vs Negative
68%32%
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Transparency ?
3.3
1 unknown  · Buyers, be aware of Lisa Totaro, she will do anything to rip you off
1 Prabhjot Sodhi  · Problems not solved – Very bad agent and owner not fixing our issue for last 3 months. Never go with this agency
5 Will Simms  · Brylee toll – Brylee is fantastic property manger looking after my rental property any problems gets solved straight away.
5 Rosalba and Wally  · Amazing service – Thankyou so much to Cynthia for her professionalism and communication. She went above and beyond.
4 Suzana  · Great work – Thanks to Joe Albioli for his persistence and on going communication. Joe has been a pleasure to work with .
Aselefech A.
Aselefech A.
  Melton

We are very pleased to have Kimberley as our property manager We appreciate her professionalism and a prompt response to our enquiries. She is trustworthy in looking after our property. We're happy with her thorough and transparent routine inspection report

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mfisher
mfisherVIC114 posts
  Cranbourne

Their property agent hired a gardener for our home, prior to a private seller who didn't show and wasn't an investor like we were told but a down sizer, and they butchered my garden. Countless plastic pots destroyed, plastic shredded throughout the gardener, plants destroyed and tore up, and when I told the property agent over the phone how… Read more

devastating this was they denied all responsibility and even laughed.

Plants I raised from cutting, even seed, over years ruined with not a care in the world. The gardener couldn't even count to four and figure out which town house I was in.

Even had the audacity to say I should have been there with the gardener when they refused to schedule for a time I'll be home.

"What do you want a $100?". What a heartless question. That wouldn't cover the materials, the cleaning up of all the plastic, and the years of dedication.

The real estate agent also weirdly bragged about his cars while the only client he had, who he said was an investor but was actually a downsider depending when you asked him, didn't show up.

And not how nice they are but how much fuel they use, the licence plate number he had, and also he apparently knew some person who's on TV. I had no idea who he was talking about.

It was extremely awkward.

He ignored my verbal and written termination of him. Took telling him three times.

So he didn't handle being told he's no longer my agent very well, felt the need to brag about his cars as a client didn't show up, and also that he knows someone who has apparently been on TV before. Again never heard of them maybe they're a big deal maybe not.

Real estate agents need to be confident. They're sales people after all. The agent from YPA seemed the opposite.

A staffer who seemed a lot nicer, but as a suprise to no one who's dealt with a property manager, wasn't honest because she said I would be compensated. The real estate said the gardener would contact me.

Neither told the truth.

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Violet M
Violet M
  Verified YPA Estate Agents

Asking for 5 star reviews in exchange for a draw in a competition – This company is asking their tenants to leave 5 star reviews on google in exchange for the chance at winning a $300 master card gift card. This is not only admitting to artificial inflation and goes against googles standards but morally disgraceful.

Latest follow-ups

Rifat G.
Rifat G.VIC3 posts
  Caroline Springs

We rented a home in Caroline Springs and Sal Kamcev was our rental manager. She and our landlord made our stay of over 3 years a breeze. No issue we raised a concern was disregarded. We enjoyed every year renting with YPA and having Sal as our point if contact. Thank you team.

 Follow-up  · A simple text to the property manager had a immediate reply and repairers organised without delay. Experience was great, YPA were great.

Recent reviews

Vinod rani
Vinod rani
  Melton

Jessica Cash has been our wonderful property manager. She is quick in her response to my email, messages and able to resolve issues promptly. I highly recommend Jessica who need a property manager

Tanisha M
Tanisha MVIC
  Melton

I rented a property through Rachel Gordon for the past year and had such a positive experience. Rachel was always professional, approachable, and quick to help whenever needed. Communication was great throughout my tenancy, and she made the whole process smooth and stress-free. I really appreciated her support and would happily recommend her to anyone looking to rent or lease a property.

Bob
Bob5 posts
  Wyndham City

Been with them for a while managing my property. Taylah has just taken over from previous property manager and she has been very easy to deal with and helpful. In general have found them okay.

Stewart
Stewart2 posts
  Wyndham City

Sharing a cautionary tale regarding my experience with YPA Wyndham City in managing my rental property. Unfortunately, the service we've received has been nothing short of horrendous, particularly after a flood caused by a tenant's washing machine resulted in damages exceeding $90,000. YPA Wyndham City completely absolved themselves of any… Read more

responsibility in pursuing rental arrears and covering the costs associated with the damage, including an enormous cleanup effort to remove items left behind by the tenant. Throughout this ordeal, there was an abundance of finger-pointing, but never any accountability from their side. To make matters worse, YPA failed to ensure that all utilities were transferred into the tenant's name, which resulted in us receiving final demand notices for electricity, gas, and water. This lack of diligence has been extremely frustrating and costly for us. Based on our experience, I would strongly recommend against using YPA Wyndham City if you are looking to manage a rental property in Melbourne's West. Ensure that YPA conducts thorough reference checks on prospective tenants to avoid such issues in the future. I hope this information proves helpful.

d b.
d b.
  Melton

We’ve had a fantastic experience with Andrijana from YPA Melton. She is professional, approachable, and always communicates clearly and promptly. Nothing was ever too much trouble for her, and she consistently went above and beyond to assist us. Her positive attitude and dedication really stood out. We truly appreciate everything she’s done and highly recommend her to anyone looking for a trustworthy and supportive agent.

Doan
Doan3 posts
  Melton

Jessica Cash has been our wonderful property manager. She is quick in her response to our email, message and able to resolve issues promptly. We highly recommend Jessica who need a property manager.

Michelle G
Michelle GVIC
  Melton

We had a terrific experience with YPA & our property manager Jessica Cash. She was always quick & efficient with any concerns or maintenance that was needed around the property. Very respectful towards us & just a true professional. Would gladly rent another property through YPA.

Juan P.
Juan P.
  Wyndham City

I rented a warehouse from this agency, and my experience was terrible. Without proper legal notice, the landlord changed the locks and restricted my access to limited hours (8:30 AM – 4:30 PM), making it impossible to run my business. They demanded I leave immediately without following Victoria’s commercial tenancy laws—no written termination… Read more

notice, no chance to fix any alleged breach. When I asked for documentation, they ignored me.

Illegal lockout + harassment + unprofessional behavior. If you value your rights as a tenant, look elsewhere. This agency has no respect for contracts or basic tenant protections. Ve reported this to VCAT/Small Business Commission for further action

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Chris-ann
Chris-annVictoria
  Melton

It has been an amazing Experience with Ypa from the time I viewed the property to the process of my application the reply to my questions regarding the steps needed to fulfill the application of approval ,All questions regarding before I moved into the property. I would highly recommend Andrijana and her team for their professionalism They do… Read more

definitely go above and beyond to respond which is what majority of people seeking rentals appreciate. Fast effective, efficient service .

Pat C.
Pat C.2 posts
  Gladstone Park

We would like to extend our thanks to Charmaine P. and Alexandra B. at YPA Gladstone Park for their dedicated work and exceptional customer service in managing our property. Their professionalism and attention to detail have made a real difference—not only for us as landlords but also for our tenants, who are clearly well looked after. Charmaine… Read more

and Alexandra treat our property as if it were their own, with care and responsibility that go above and beyond. It’s rare to find property managers who are so proactive, communicative, and genuinely invested in the well-being of both the property and the people living in it. We truly appreciate the outstanding service and support they have provided. Thank you again for your excellent work and for making this such a positive experience. Pat Cao

Sibby
SibbyVIC2 posts
  Melton

Andrijana Talevska has been a considerate and friendly professional to deal with in our concerns and regular inspections. She has taken on board maintenance reports and followed through each time. Always a personable approach when entering our home and she shows appreciation of our efforts to keep the house order.

Arthur P.
Arthur P.VIC
  Melton

Thank you YPA Melton for your excellent service! We bought two properties while we were overseas, during the Covid crisis, and YPA Melton made the whole process seamless and crisis free! YPA Melton are currently managing our investment property with outmost professionalism, providing market updates and recommendations when needed, performing… Read more

regular inspections and arranging prompt maintenance services when required. Thank you YPA Melton team and particularly our contact Rachel for a hassle-free and professional service! Highly recommended Real Estate Agency!

Ann and Arthur Pandolas

Jyoti S.
Jyoti S.
  Cranbourne

House – We have seen so many people but the person like Rajesh we can’t find . He is very smart and helpful person he talks very positive things and he knows how important the things are also he made us to buy the house and house is really beautiful and good we are enjoying thanks to Rajesh once again and Thanks for your support

Tanisha M.
Tanisha M.
  Melton

Amazing – I had a fantastic experience with Kimberly mcLelland from YPA Melton. From the moment we met, She was professional and made me feel welcome and secure, making the entire process smooth and stress-free. Her communication was excellent, She kept me updated at every step and was always available to answer my questions. I highly recommend Kimberly… Read more

to anyone looking to lease a property, she went above and beyond! Thank you so much for giving myself and my children a home we will be forever greatful!

Christian
ChristianVIC4 posts
  Wyndham City

Greedy agent who wants more commissions – Agent at YPA has no morality and will do everything for money. They can even sell themselves or their soul. Want to put an offer but the agent want me to pu the maximum offer which I refuse. Now he told me that it is a silent auction while the advertisement mentioned private sale. They are rubbish.

Linda C
Linda C
  Wyndham City

Renting-House Inspection – Taylah, did my home inspection and she is so lovely,caring and very helpful.Taylah got into things straight away I couldn’t be more happier.I hope to see her in the future

eagle
eagleVIC3 posts
  Rye

Dishonest and false – Ypa rye (the main man there) falsely informed police that I made threats and sent texts to him. This is the behaviour that predators exhibit when they coerce old people to sell and know they have to cover it up. Do not deal with them - go to the honest bunch at crowders inatead.

Real Estate Agents

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Jessica H.
Jessica H.
  Cranbourne

Bad experience with Kamaljeet – Kamaljeet had our house for 5 months and didn’t sell it. Worse, we found out he was telling buyers there were already offers during inspections. We switched to Ray White, and they sold it in 3 days. Completely unprofessional—wouldn’t recommend him to anyone.

madhukar e.
madhukar e.VIC
  Wyndham City

Warning to Landlords: Avoid Renting Your Properties Through YPA – ### Warning to Landlords: Avoid Renting Your Properties Through YPA As a landlord, I was taken aback by the lackadaisical attitude of YPA in handling my case. Here’s why: 1. **Unprofessional Behavior**: YPA failed to provide quotes or seek permission for organizing and conducting repairs at my property before leasing it out. Furthermore, they… Read more

never shared any invoices.

2. **Negligence and Damage**: While the keys were in YPA’s possession, theft and damage occurred at my property. When I asked them to visit the property to assess additional losses, they were rude, easily offended, and resigned their services on the spot. They refused to visit the property and insisted I collect the keys from their office.

A few days later, YPA demanded payment for repairs without ever having shared quotes or sought my consent. Despite repeatedly requesting quotes, the agent remained unresponsive. Finally, out of frustration, I asked for the invoices, only to be charged $1,100 for minimal repairs on a modest 2.5 bedroom, 2 bathroom property.

In addition to this, I incurred $1,200 in costs for theft and damage that occurred while YPA had control of the keys.

YPA’s actions have caused significant mental distress to my family by forcing us to pay for services we never authorized.

I am providing evidence of the damages caused to my property to back up my claims.

**I would not recommend YPA to anyone. Please be cautious and vigilant!**

I will go to consumer affairs Vic and also to seek guidance from ACCC during such events occur as to check who would protect landlords from such terrible acts by real estate agents .

Because of them i ended up paying my mortgage interest after falling to their false promises, ended up in repairs due to theft and damage when property was under their control and now due to their laid back attitude of not sharing quotes before organising trades, asking me to pay huge amounts else mentioning to pass it on to debt collector.

This is a Shame that YPA Wyndham City from Werribee can do such terrible things to a landlord, I cant imagine what will happen if somebody approaches them for a property Sale!

Ana
AnaVictoria
  Cranbourne

Frustrating experience with Kamaljeet – Kamal is a completely unreliable and dishonest agent. He promised our house would sell quickly at the asking price, but 10 months later, it’s still unsold with no offers. We followed his advice and spent a lot on marketing, but nothing happened. His communication was almost nonexistent, and he never gave us clear updates or a real plan. Kamal’s lack of skill and honesty has been incredibly frustrating. We would never recommend him to anyone.

D Jackson
D Jackson
  Queensland

A++ Could not be happier – Could not be happier that our family chose Steve Spiteri (YPA) to sell our home. Not only did he get us an incredible sale price, but the communication and professionalism was second to none. He kept us in the loop throughout the entire process, and would answer any questions or concerns promptly and with much reassurance. You can have absolute… Read more

confidence that Steve has your best interests at heart. He is the only real estate agent that I would recommend and trust to get you the best price and to represent your home. Thank you, Steve! You’re the best.

Alex
AlexVIC
  Bacchus Marsh

Very happy landlord – It's been about 2 years now with Juscynta Clemens looking after my investment property and I have to say she has been doing an exceptional job , all my inquiries questions have been acted quickly and prompt any issues with the property is met with a quick respond to solve the problem keeping me up to date I could not ask for better Thats why tenants and property owner are very happy I can not recommend her highly enough .

Liza Francese
Liza FranceseVIC
  Gladstone Park

Highly recommend YPA Gladstone park for rentals – Alexandra has been our rental property agent for the past year and a half now. She is exceptional and will go above and beyond for tenants. She is prompt with communication between landlord and tenant and always keeps us up to date with everything. Very professional and so lovely to deal with. I am also a landlord in which YPA looks after my… Read more

property so I have seen both sides of the spectrum and they are amazing. Highly recommend YPA Gladstone park for rentals

Michelle F.
Michelle F.
  Melton

Jessica YPA – Having Jessica as my property manager has been a pleasant experience. Always responds promptly. Jessica has been very helpful and quick to respond when needing anything even if it’s just a question. Highly recommend her to anyone renting or looking at buying or Selling. I am grateful to have such a great agent, couldn’t be happier! I recommend Jessica from YPA Melton.

Sam E.
Sam E.
  Meadow Heights

Best property manager in the North – As a landlord of many properties, working with Gonul Yesilkaya for over 10 years has been an absolute pleasure. She has consistently proven to be professional, reliable, and proactive in managing my property. Her attention to detail is remarkable, and she ensures that everything runs smoothly, from tenant communications to regular maintenance and… Read more

repairs.

What I appreciate most is her ability to handle any issues that arise quickly and efficiently, always keeping me informed and offering thoughtful solutions. She has helped maintain excellent tenant relationships, ensuring my property is well cared for and that tenants are happy, which has led to longer leases and fewer vacancies.

Her commitment and dedication to her work give me peace of mind, knowing my investment is in safe hands. I highly recommend Gonul Yesilkaya to any landlord looking for a top-notch property manager.

Cheryl C
Cheryl C2 posts
  Gladstone Park

Excellent – Alexandra at Gladstone park ypa is excellent at her job obliging and courteous to tenants and always willing to go the extra mile to ensure everyone is happy always dedicated her job! Show reply

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