Basho81

Honest, Reliable 4x4 – I use this Ute as my daily and also do alot of offroading in it. I bought the SX base model and then modified it. I can't think of a fault worth noting, only small issues. I have…

had the ute for 5 years now and have no plans on selling it for atleast another 5 years. I love it. Very reliable. Average service cost is $400. If you want fancy interiors then this Ute is not for you.

OzPig – Awesome product and quality build. Can't fault it. Gets nice and hot and is easy to cook on. Once you figure out how to burn in the chamber properly it will do everything you need…

Well priced and covered – Well priced insurance, saved $400 plus from switching from club 4x4 to Youi. Covers all the same things that the so called specialist insurer covered and was well over $400 cheaper. …

Jayco Eagle Outback – I can't speak for the service or experience dealing with Jayco themselves as i hired this 3 and 1/2 month old camper from a camper hire business. I can say that from the 10…

nights i hired the Camper it let me down on multiple fronts.

The first issues i had was with the incredibly hard to setup and pack-down front annex. This annex is poorly designed and cheaply built. The end caps on the permanently mounted front support bar was missing or had fallen off with previous renters. This meant that when you clipped on the corner down posts they would slip off easily and the annex would collapse. It was incredibly time consuming to setup all the roof supports and already there were wing nuts missing from the annex posts. Packing it back up was a nightmare as the clips to hold the annex in place once you rolled it up were poorly designed. Second to give us trouble was the roof support post that holds the canvass roof up on both sides when the camper pops out either side. The fine T piece that locks into the roof in concept is a great, simple and easy system for locking it into place however is made of cheap plastic and in transit from one campground to the next, it broke rendering one end of the camper useless. I ended up having to move my 2 year old daughter to the other end with my wife, transfer out luggage from the couch area to the effected bed area and i slept on the couch. Third issue to arise was the roof mounted turn clips that hold the door in place when you pack down the camper. One of these broke off on our trip leaving one to hold the roof up. The door on two occasions broke free from the roof and was sitting on the camper floor when we arrived a new campsite. 4th was the 12 volt connection behind the sink that powered the lighting on the roof of the camper. This connection had already failed before we picked it up for hire and the hire company had to repair it with duct tape so it got a secure connection. 5th was the faulty draw clips which did not hold closed the draws properly which meant that when we arrived a new site half of the cupboards were open and gear had fallen out. This was also the case for the locking pin that held up the cupboard. It didn't work because of movement in the camper which meant it was a crushing hazard to my daughter if she had pulled on it.This is actually a serious safety issue. Next was the water tank level indicator which was either incredibly inaccurate or the dual tanks failed to swap over once one was empty but it went from saying we had full tanks of water to all of a sudden running out of water. The hot water system worked well in the kitchen but after one shower on the outside we could not get the outside shower to work again. We were told on return of the camper that an airlock occurs and you have to run both hot water taps to get it working properly. The right side rear brake drum seized up on us after day 3 and i was left with one brake overheating constantly and one not working at all. I ended up having to turn off the brake controller completely and use my utes gears and brakes to do all the braking. I now have heat damage or disc warping on my front discs which needs fixing. Lastly the connection of canvass to trailer is already splitting and the hire company has had to do running repairs to it. All in all for the 30k plus price tag you are literally buying landfill because that is where the camper will end up if you were to use this camper regularly for 5 years. You would be better off buying a 5 or 10 year old quality built camper or caravan for the same money.

Total failure of online sales delivery – I ordered a large quantity of small re-sealable plastic clip bags for my business online because the store was always out of stock of them so i thought this would solve my…

problem. I ordered the product on the 3rd August 2017 and was promised a delivery date of 18th Aug. after it went to early September a staff member asked me where the plastic bags were as she needed them for work. It was then i realized that they were supposed to be delivered weeks ago. I phoned customer service and was given a tale about how they had just arrived and they would be shipped out the next business day which would have been Monday 11th September. It is now Friday the 15th September and still nothing. I have since phoned up and cancelled the order. What annoys me more then the failed service is the lie i was given on the phone. I'm done with Officeworks and will be looking for a smaller Australian owned business to service my stationary needs.