Angry12

Angry12

from Sydney, NSW. Member since .

  • 4 reviews
  • 7 likes

Reviews

  Health Insurance Comparison

I'll try somewhere else – I was interested in possibly changing health funds. Someone called me back, some details of an offer were given to me and I asked for the information to be sent to me. Two weeks

later, someone called me back to ask me if I had made up my mind about the policy. I said I had not received anything, I was then put through to another person, who informed me in a rapid spiel that the call was being recorded for training purposes. I was then asked a series of questions I had already answered. I said that I had not received the information for the new policy. The operator was pushy and patronising, telling me that they would only send the information after I agreed to sign up. I won't agree to sign up for something without looking at it first. I decided not to go with the offer, and terminated the call.

  Kmart

Over zealous store security – The last time I set foot in a certain store really will be the last time I go there. I was on my way to visit someone, carrying an overnight bag, and had it searched twice in the

space of a minute, without even having left the store. Not just a basic search either, their junior bag checker decided that he wanted to go through the entire contents of my bag, even asking me if I had a receipt for socks and underwear I had packed into it twelve hours earlier. This is a store I have bought things from for years without incident. I complained, and several weeks later, I am still waiting for someone to discuss the matter.

  Origin Energy

Can't recommend them – I moved into a rented flat and was looking at electricity providers. I decided to give Origin Energy a try. Big mistake. I called them and advised where I was living and that

I wanted the electricity to be connected. So far so good. I then called back five minutes later to give directions so that they would come to the right address. The rude call centre operator informed me that I had left it too late. He talked over the top of me the whole time, and said in essence that there was no way possible to give directions, concluding with "If they've been there before, they should be able to find their way back there again".

They hadn't been there before, which is why I was trying to give directions. They went to the wrong address, and read the wrong meter. The bill I received was enormous, and had someone elses address on it. Despite my contacting them within 24 hours to inform them of this, they didn't get back to me for over a month.

Meantime, they were threatening to go to the wrong address, and cut off the power. I called EWON who did get back to me and managed to stop them from cutting off the power at the other address. The subsequent bills I received from them were higher than I had received from another electricity provider, and included an access fee. They even charged me for when I wasn't there and so wasn't using any electricity at all.

I moved out and advised them that I would no longer be using their services. Despite earlier assurances in writing from them that there would be no disconnection fee, there was. I asked them to send it to my new address. Weeks later, no bill having arrived, I rang and asked them where they had sent it. Believe it or not, they had sent it to another address from the one I gave them. I was told that an allowance would be made for the delay in getting the bill to me. That didn't happen either. It was due and payable when it arrived. I would not recommend them to anyone.

rude call centre operative, meter readers went to wrong address, sent bill for wrong meter, sent later bill to another wrong address

  SoSharp

So Sharp Corporation - no stars rating – They get no stars in my book. They have taken my money and have pulled their website. Is this the Sosharp Corporation registered as being in South Australia on the ABN lookup

register? I will definitely be going to the Department of Fair Trading about this one. I recommend everyone else who was swindled do the same.

They took my money and pulled their website.