hihi
hihi

Why does AAMI refuse to follow the terms and conditions of the Home and Contents policy re people with disabilities. When AAMI's evaluation by their independent electrician states " there was lightning damage that damaged electronics that require repair or replacement" why do they refuse to pay?

hihi
hihi  

It saves them money to take premiums and not pay claims approved by their electricians?

Rod
Rod  

For my case they sent an assessor who said my place was riddled with mould and unsafe to live in, but they couldn't report that as the cause identified up to that point was not covered by my policy and if they document that mould was found then they have to 'make it safe'..so I went and got a builder who started demolising my 'leaking shower' to find that it was the hot water pipe behind it. This makes it no longer a personal contents insurance issue, but rather an owners corporation insurance issue, so that insurance policy will cover the damage, sadly not the replacement of the hot water pipe or the whole new bathroom.

hihi
hihi  

Yes it true that the pipe is not covered this is a policy condition but they should pay the resulting damage

Jacqui W.
Jacqui W.

am I covered for loss of one hearing aid ???

Steven C.
Steven C.

do you cover air con units in any of your [policies

bodo
bodo

Does AAMI have restrictions insuring country properties ?

russell
russell  

No

levend62
levend62

Hi, I live in my own Unit and only two units build. Aammi says it doesn't cover units. They can only offer content is this real.

Wilscottie
Wilscottie

After reading these reviews I will not be contemplating using AAMI to insure my property, Trying to avoid problems - not buying a problem

Lynda
Lynda  

Wise we were sitting feeling comfortable with them until this huge increase & then reading all these reviews I will never return again may as well have no policy don’t seem to be paying any claims !

Roger Rabbit
Roger Rabbit

Gday all Just got my aami house and contents insurance bill,lat year it was $1772,86 which by the it way higher than previus year and this year gone up 77.3% to wait for it $3,143.56 just tried doing an online quote with aami for building onely,no contents ,they wanted over $4,000,whats going on aami iv been with you for over 30years, i have house, a car ,my partners ute , with you ,

Nick
Nick  

Best thing we can do is move - their revenues are up 15%, they’re doing just fine - Banks, insurers, oil companies - all turning record profits while the world burns. Move companies, post reviews, express your dissatisfaction, it’s all we are empowered to do.

Roger Rabbit
Roger Rabbit  

Gotya Nick,if we ar not happy with there renewel quote ,and there 77% increase ,tell em, and let em no its unfair,unjust, and bloody un australian, Do the right and fair thing aami, look after your customers,or you will loos em

David T
David T

There is quite evidence that there is a lot of Home Insurance Policy Holders whom are very very unhappy with you AAMI, when is it you are going to hold up your hands and say your guilty and say sorry, You should go back to unhappy claimants even if you have settled with them through a Tribunal or not and give them another 50 per cent. You should also take out the unfair things out of your policy like ''We will repair the damage of your property 100% without giving you a Cash Settlement, with-in 14 days with No Excuses''. and charge a Fair Price on your policies because I have found a much cheaper good policy by a thousand dollars.

Lynn W.
Lynn W.

I need to repair the rising damp damage to the outside bricks of my house. Would this be covered by house insurance?

Michelle
Michelle  

HI Lynn,

I'm not sure why i have this question, i don't work for AAMI, I am now a ex customer. Would never recommend AAMI insurance to anyone.

siga2net
siga2net

Does AAMI home insurance cover the subsidence, land settling or collapse?

streak
streak  

Don't know. Read the PDS.

Paul
Paul  

Hi There, Sorry I can't help you on this, If I were you I would stay away from them....

Teresa P.
Teresa P.

Hi my evaporative air conditioning system is leaking into my roof and the water is dropping through the ceiling fans is my air-conditioning system covered it is approx 20years old

Vanessa B.
Vanessa B.

AAMI seem to have very bad reviews why should I stick with them for my renewal?Home and Contents

Paul
Paul  

Hi Vanessa. They have increased their premiums over 20% this year. You better off shop around..I just switch to budget direct and saved me over 300 dollars... Being a loyal customer doesn't help with AAMI..

Vanessa B.
Vanessa B.  

Thank you very much for the info :)

Mona
Mona  

I had a leak in the upstairs shower flooring which was only recognised when there was a leak in the downstairs kitchen ceiling. AAMI sent their assessor out who said that the waterproofing has rotted away because of leak under the tiles in shower cubical. Nothing was visible to the naked eye except leak downstairs. AAMI declined the claim. We have all of our cars and properties insured with AAMI & am thinking of changing to another Insurer. This is the first claim we have made for property. Can I dispute this?

Smithy
Smithy

My mobile phone has been damaged by water can I claim on my policy for this pol. No. Hpa036353612??

Smithy
Smithy  

does my home and contents policy cover for badly damaged mobile phone

stan p.
stan p.

How can I download my home and contents insurance policy?

Winter7
Winter7

I'm wondering if it is "normal" to redact a report so that the client cannot read the estimate for repairs...

JULIA HARVEY
JULIA HARVEY  

I’ve only seen an incomplete list of repairs. No $, or work methods proposed. Needless to say, it’s still ongoing after 3 1/2 mths. I would ask for full disclosure.

Winter7
Winter7  

I've asked and so far no response. They've listed unrelated cracks from wear and tear on the ceiling as part of the claim, which is very dishonest.

B.Ward
B.Ward

From reading these reviews, who are the companies who do actually pay out claims for bathroom water issues ? Has anyone had success ?

Paddywaggon
Paddywaggon  

My main complaint about AAMI is that they took well over 4 months to settle a fairly straightforward bushfire damage claim. OK they paid fully in the end but it was a long and tedious process which I didn't need on top of the stress from the bushfires. Their Ad's potray them as a caring and compassionate company, crap, they are looking after themselves; their shareholders and bottom line is all they really care about. Their advertising "Lucky I'm with AAMI" is just hypocritical, and they need to be called out for their cynical posturing.

Henry Diner
Henry Diner  

I think they all very bad, and getting worse each year! AAMI is particularly bad but the others aren't much better.

davanmark
davanmark

i'm currently with aami for house and content which is costing me $200.00 per month. is budget direct a reputable insurance company as they are less than half the price.

Tash
Tash  

Yes Budget is also good, have my one vehicle with them and no complaints yet.

Bob T
Bob T

The building policy is replacement value Can I request a cash payment in the event of a total loss policy is

vincenzo scacchia
vincenzo scacchia

am i covered for smoke alarm [ battery operated ] and fusion for bore pump and motor policy # hpao79265370 thanks

vincenzo scacchia
vincenzo scacchia  

PROBABLY

vincenzo scacchia
vincenzo scacchia  

After over 5 months waiting for reply, have since sent another e mail, 3 weeks ago, as yet no reply

raymond turner
raymond turner

please you let me know my house renew date

Fired Up
Fired Up  

No idea sorry

Get an answer from our members and AAMI representatives

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.