Bosch WAE22461AU / WAE24461AU Maxx Euro Washer review by KTM39

Attention customer interaction officer

Paid for this 28/04/2009 from Good Guys they said it was the best on the market. 6 months later had to get the drum changed, phoned Bosch and advised this was old stock.
The drum has come away from the machine & I phoned Ace oven Repair Mornington who replaced the drum & they sent the guy out who was the apprentice last time the drum was repaired. He said that he didn’t know how to take it apart & would get back to me after talking to his boss.

His advice was that he knew someone working in Bosch & if they were made in Germany they were okay but from Thailand, you might as well just buy another brand like May tag.
Been with-out the Machine for two weeks, I just want to know could it be a bearing or just not put in tight.
Phoned Ace Oven Repairs & was advised that they would have to take it away & would cost around $500.00 to repair they had to find out the cost (note no one has looked at this to see the problem) also was advised that if I washed anything like a blanket or an item that was heavy it wouldn’t work with a Bosch & I should look at buying a Maytag or another brand

Phoned again your office & was advised to put it in writing.

My problem is, I always liked the Brand Name Bosch & now after talking to two different personnel from Ace advising me not to buy Bosch products, and do I just leave feedback on web site & let others know how I have been dealt with

This was our first "name brand" washing machine and it has just been great! I love all the functions on it and its regular wash cycle isnt too long but does the job right and then there is a 15 min wash option for those days when you are in a hurry. I have found this machine super easy to clean and the instructions in the manual are easy to follow. The only complaint I have is that there is no warning beep when the wash cycle is done so I have to set myself a reminder for when the cycle should be finished.

We bought this as the name Bosch, i have had tools which are the best, one bath it will not spin, it dry, our $50 twin tubs does better job, yes it washes well, but the spin even at 1200rpm comes out very wet, has been in to repair, same thing..