great from day one! – i absolutely love this chair! had a good play with it in the baby shop & read heaps of reviews before we decided on it. our little boy was only little, but wanted to be up higher so he could see things. this chair was perfect! he would lie in it & was very content that he could see faces instead of legs as he was usually on the floor on his play mat. now that he is a older (almost 5 months) we have removed the infant insert & now are using it as a high chair. he sits quite nicely in it as it has plenty of padding. i also did buy 2nd hand a chicco double phase for the grandparents' house, but find it not as good. the polly magic is great coz you can use it from word go & it is very supportive with all it's padding. cover is completely upholstered in plastic waterproof material, toy bar was handy when he was little, ability to use from newborn, easy to use (recline, adjust height, etc.) nothing really, only thing i'm not completely keen on is the lack of decent wheels. it does have 2 on the back "foot", but they don't do much. but this is far overshadowed by all it's good qualities!!!